Garage Door Repair Reviews in White Plains Area, NY (Updated May 2026)
Precision Garage Door of Westchester Countyhas received 542 reviews, averaging 4.89 Stars:
White Plains, NY
Armonk, NY
When our garage door malfunctioned, I called Precision on a Sunday afternoon. A live person picked up and offered a same-day appointment. But as we attending a wedding that day, I requested an appointment the following day. I was given a time window of 10am to 2pm, and at 10:23am I received a courtesy call from the technician, Luis, that he was 10 minutes away. Luis arrived and surveyed the situation. I knew that one of the springs had broken, but requested that both be replaced. Luis also took the time to carefully explain other potential problems and suggested replacing the cables, drums, rollers, and a couple of plates. As the parts were all almost 30 years old, it made sense to me to replace all these items. Upon my approval of the cost, Luis began work immediately, replacing all the indicated components. He worked very efficiently, completing all the work by 12:45pm, and reviewed in detail everything that had been done. I was provided with a detailed invoice. Our garage door now works perfectly, and the work included a 7-year warranty. I am very pleased with Precision, in their communications with me, and especially with Luis, who is a very knowledgeable and capable technician, and who patiently explained everything to me, both before and after the work was done. I would certainly recommend Precision to anyone needing work done on their garage door.
- Bruce Zakalik
Scarsdale, NY
Alex is very professional and patient. He took time to explain to me the details of the issue and the solution accordingly. He completed the repair timely, and now the garage door functions really well! Thank you, Alex.
- Jen Hu
Armonk, NY
Luis was very knowledgeable and helpful.
- Amy Spadafino
White Plains, NY
Mike Antonelli the Door Designer was very helpful and explained the door replacement process clearly. Initial review of your company and products appears competitive. Will do further research and make a decision shortly.
- Philip Scibona
Scarsdale, NY
Alex was polite, quick and efficient. He explained the options to me and did the work the same day.
- David Roy
White Plains, NY
Alex is very patient, knowledgeable and very professional
- Shelley Stroud
White Plains, NY
We discovered our garage door wouldn’t open early in the morning as we prepared to leave for work with our vehicle stuck inside. We quickly scrambled to find a repair company and were able to quickly book an appt with Precision for the same day. When the technician Alex got stuck at a job and was going to be later than the 4 hour window allotted, he called to let me know which I appreciated. When he arrived, he was professional and helpful in diagnosing the issue and proposing the needed repairs. It took a couple of hours, but our garage door seems to be working good again.
- Kristin Hoffmann
White Plains, NY
Alex was incredibly knowledgeable, skilled and a gentleman. He explained the process and made us feel comfortable. The work is great !
- Brian Lazere
Scarsdale, NY
We had a great experience with Precision. You responded quickly and were able to resolve the issue efficiently. The technician who came to our home, Mike Mirzobek, was very courteous and professional. He called ahead and gave me a heads-up before arriving and confirmed that I was available, which I really appreciated. He worked in an organized and thorough manner and made sure to address all the issues professionally. I originally found the company through a Facebook ad, which looked very professional. After that, I checked reviews and saw you have a strong rating on the BBB, which gave me additional peace of mind. Overall, very satisfied with the service and would definitely recommend you.
- Leo Baladan
Scarsdale, NY
Precision confirmed the appointment, and kept me updated with reminders about the time and date of the appointment. They sent me a photo and a short bio of the technician (Justin) who was coming, and Justin called when he was on his way. Justin was kind, professional, and came back the next day to help us connect our new garage door opener to our phones with myQ. We were very impressed with the company and the customer service, thank you!
- Pamela Eliach
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Service Technician Team : Justin Y
Scarsdale, NY
Alex of Precision was very helpful and explained everything to me. When I need an upgrade to my garage door system I will definitely call Precision and Alex.
- Susan Levine
White Plains, NY
Justin was a polite and helpful on walking me through what needed to be done and how to maintain the door/replacement parts when the job was complete.
- Wendy Harnaga
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Service Technician Team : Justin Y
Scarsdale, NY
Great service! Friendly, thorough and knowledgeable. Alex showed up on time and was extremely professional.
- Todd K
Scarsdale, NY
I had a great experience with Marlon. He arrived on time, quickly diagnosed the broken garage door spring, and clearly explained the repair before getting started. The work was done efficiently and with attention to safety, and he made sure the door was operating smoothly before leaving. Professional, knowledgeable, and courteous throughout—highly recommend Marlon for any garage door repair.
- Wendy
White Plains, NY
Luis Rodriguez did a tremendous job. Our garage door now works perfectly. Additionally, Luis was personable and conscientious. I will refer all of my friends to Precision !
- Lynne Murphy' Rivera
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Service Technician Team : Luis R
Scarsdale, NY
Hector was great. He worked very hard to make sure he did everything we needed, to give us a 5 star experience.
- Karen
White Plains, NY
Charlie and John did a great job. Very efficient, knowledgeable and polite technicians. Highly recommend.
- Katherin Michon
White Plains, NY
My garage door was squealing badly so I took advantage of you service call fee waiver promotion to adress the issue. Justin was prompt, knowledgeable and very professional. With that said your pricing was exorbitant, 557 dollars to replace four rollers on the door was excessive. One hour labor and minimal parts replaced. I definitely recommed shopping it around and find a more reasonable option.
- Kenneth Rubero
Hartsdale, NY
I have used Precision several times for my garage door issues and have been highly satisfied with their promptness in sending a technician and making the repairs in a professional manner. Their technicians were always friendly and thorough. I will continue to use them in the future and recommend them highly.
- Jon Parets
Scarsdale, NY
The communication was top notch and the technician was wonderful. Professionalism through and through.
- Chuck Strausser
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Service Technician Team : Luis R
White Plains, NY
tech was on time & took care of problem on first visit - cost effective repairs, on time performance - cannot be beat
- Nick Piccirilli
White Plains, NY
I was very pleased with Gafur who was very professional and caring. He explained things well and worked very efficiently. I will definitely recommend your business to family and friends who are in need of your services. Thank you
- Ann Rouchaud
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Service Technician Team : Gafur A
Scarsdale, NY
Alex Vizhco was so wonderful. Very professional, knowledgeable and on time! I’d call your company again because of Alex!! Ty!
- Debra Fisher
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Scarsdale, NY
Alex was great - he called ahead and asked if he could come early. When he arrived he took his time to check everything thoroughly and then explained everything so clearly for us to assess and select next steps. He was so easy to work with and everything we needed was done right on the spot! Great same day service!
- Abbie Weiss
White Plains, NY
I needed to make an emergency call to get my car out of the garage- door closed-'could not open. Their tech man, Justin arrived within 3 hrs. He was pleasant, knowledgeable and courteous. He offered me 3 options in different price ranges and allowed me to make my choice with no pressure. Very pleased with the service. Not only is the door working again, an unexpected bonus is that its much quieter!
- Jane Dixon
Hi Jane, Happy we were able to get you taken care of quickly during an emergency. Justin’s professionalism and clear options really shine through in feedback like this. Thank you for choosing Precision Garage Door Service.
White Plains, NY
This is the second time I've used the services of Precision. Making an appointment, which I did with a representative by phone, was easy and was scheduled promptly. I received a number of texts confirming my appointment as well as keeping me informed of who the technician would be and when he would be arriving. The technician was professional, friendly, and thorough. The problem was solved. I highly recommend Precision and would definitely use their services again.
- Pat K.
Hi Pat, We appreciate your continued trust in our team. We’re glad your technician provided a smooth, professional experience. Thank you for choosing Precision Garage Door Service.
White Plains, NY
Mike was very accommodating and helpful in finding a solution to a seemingly unsolvable problem. He also offered me the lowest cost option for the work done. I definitely recommend him as a service technician for garage door problems.
- Ronald Gerard
Scarsdale, NY
I had a great experience with Precision Overhead Garage Door! The technician was on time, professional, and did the work very efficiently. I would recommend them to everyone!
- Helene Katz
Hi Helene, Thank you for sharing your experience! We’re glad to hear everything went smoothly and that your technician provided professional, efficient service. Your recommendation means a lot to us, and we look forward to assisting you again whenever needed. Thank you for choosing Precision Garage Door Service.
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Service Technician Team : Jeffrey B
Scarsdale, NY
Jeffrey B. was amazing. He got out of the truck with a huge smile and was very pleasant and warm to deal with. He explained all my options and let me make the decision with out any type of sales pressures. He fixed my existing garage door opener and made all the necessary repairs and adjustments to make sure my garage door was working great again. Jeffrey B. was honestly the best and is a great representative for Precision Garage Door.
- Marc Cohen
Hi Marc, Thank you for sharing your experience! We’re thrilled to hear that Jeffrey provided such friendly, professional service and took the time to explain all your options without any pressure. It’s great to know your garage door is working perfectly again and that Jeffrey represented our company so well. Thank you for choosing Precision Garage Door Service.
Excellent experience and service with Jeff! Highly recommend Precision.
- Eric Tolchin