Our Average Rating

With 1,379 Reviews

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Read what people are saying
about Precision Garage Door in:

Harrison Area, NY

Precision Garage Door of Westchester County
has received 75 reviews, averaging 4.91 Stars:

Comments:

Let me start by saying I spent 30 years in customer service before switching to higher education, and because of that experience my expectations are rather high. I called Precision based on a recommendation and I can say in all honesty I have never experienced this level of customer service and satisfaction. My technician, Mike G, called to say he would be at my home at a certain time and arrived almost to the minute. It was a pleasure having Mike G assigned as my technician as he was nothing less than exceptional. This gentleman took every measure to ensure that this experience was impeccable from start to finish, which included assessing the garage door problem immediately, explaining the problem in detail, and presenting me with options while explaining each one. The new garage door system was installed in less than one hour, which in itself is amazing; Mike then took the time to explain how to use each component of the new system. It is good to know that there are some companies that still believe in outstanding customer service. I have no doubt whatsoever that I will turn to Precision for any future needs. Once again it was a pleasure doing business with Precision, and especially Mike G. You have earned my trust and my loyalty and I will strongly recommend Precision Door Service to friends, family, and colleagues. Mike G did something that few people do--exceeded my expectations!

- Charles Frank

Michael G Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Lead Technician: Michael G
Comments:

Technician diagnosed problem with garage door opener quickly and installed a new one in less than an hour. He was very courteous and explained details of options with no pressure to purchase the most expensive option.

- JGW

Michael G Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Lead Technician: Michael G
Comments:

Mike Ganning was great! Highly recommend him and would highly recommend Precision because of his professionalism, knowledge and willingness to go extra mile to help get a job done on a late Sunday night.

- Ken Novak

Michael G Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Lead Technician: Michael G
Comments:

Your technicians Julian and Carlos were extremely professional and courteous. They performed their job in a clean and timely fashion. Would definitely recommend

- Robert S.

Carlos O Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Residential Technician: Carlos O
Comments:

Leo called just before he arrived and arrived promptly. Looked over the door to see if it could be repaired and tried a few things and then explained the options to us thoroughly. We decided the best thing to do was to purchase a new garage door. He was helpful in and informative in us making our decision.

- Diane Scappaticci

Leonardo R Service Provided:

Install Garage Doors


Product:

Garage Doors


Residential Technician: Leonardo R
Comments:

After being extremely pleased with work that was performed on one of my garage doors earlier in 2017, I recently decided to have Precision replace all my garage door openers and change out the hardware on two other doors. The tech, Brian , was outstanding; very professional, knowledgeable, and informative. He did a magnificent job- I didn't realize garage doors could be this quiet. I 'd recommend the company, and Brian in a heartbeat.

- John Marinozzi

Brian B Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Lead Technician: Brian B
Comments:

Rick was prompt and thorough! Garage door runs smoothly and quietly!

- Barbara Sullivan

Rick Co Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Residential Technician: Rick Co
Comments:

The two men who visited us in their big and clean Precision Door truck, were professional. knowledgeable, nice to talk with, and quite competent. We replaced one opener and will contact Precision in the Spring to do the second. We're glad to have this company on our list of trusted providers.

- Stephen M

Brian B Service Provided:

Garage Door Opener Install


Product:

Opener


Lead Technician: Brian B
Comments:

Very courteous, quick and efficient. Did a great job.

- Bill Gianaris

Reinaldo P Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Reinaldo P
Comments:

Brian J X Birchler was terriffic. Not only did he know the equiptment, but he was/is personable and informative. Brian accurately diagnosed the problem with our 35 year old door opener and methodically removed and replaced it with a new (with new technology), stronger, with more beneficial features, and that is smooth and QUIET. I really appreciate the fantastic job he did and the personal professional manner in which he did it. Thank you Brian and Doug (for sending this effecient and capable technician).

- Bob Garner

Brian B Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Lead Technician: Brian B
Comments:

The door and lift are of great quality as were the installers. They did everything in their power to make sure that everything was operating correct and the fit was as good as it could be. The office personnel made sure everything was ordered correctly. Great job! Thanks.

- John Cuoco jr

Reinaldo P Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Reinaldo P
Comments:

When I called this morning I was extremely satisfied in speaking to a live person and telling me that someone would be at my house from 8-12 and they would call b4 coming. My technician Franciisco T. went above and beyond my expectations. i would definitely recommend them to everyone !!

- Elizabeth Brody

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Comments:

Nice, hardworking, and professional crew -- from proposal phase to job completion. The doors look fantastic. We would highly recommend your team!

- Laura Williams-Gahwyler

Service Provided:

Install Garage Doors


Product:

Garage Doors


Comments:

Brian handled our problem with profession and courtesy. I would highly recommend Precision to any of my family, relatives and friends for your expedient services and security. Thank you, Janet Vetere

- Janet Vetere

Brian B Service Provided:

Garage Door Opener Install


Lead Technician: Brian B
Comments:

Leo explained my options so I could make a choice of service. Did not try to influence. So nice not to feel pressured. He is a keeper.

- Mildred Pintchman

Leonardo R Service Provided:

Broken Garage Door Spring Repair


Residential Technician: Leonardo R
Comments:

Leo, the technician, did a thorough job in installing a new motor and springs. He took the time needed to show me all of the features.

- Joseph Perri

Leonardo R Service Provided:

Garage Door Opener Install


Product:

Opener


Residential Technician: Leonardo R
Comments:

Rick came on time and was very professional and courteous. He diagnosed the problem and explained what he would do and how much it would cost. When he left the door was working perfectly again. I've used Precision before and I would certainly use them again.

- Susan Ostrow

A Response from: Doug

Hi Susan! At Precision Door we strive to provide our technicians with the best training available. When we send a technician out to perform a garage door repair at your home, we are sending an expert. Thank you for continuing to be a loyal Precision Door customer.

Service Provided:

Garage Door Repair


Comments:

I couldn't be happier with my 2 garage doors and 2 door openers from Precision Door. Every step of the way was very professional and all the staff members involved were extremely polite and efficient. I initially had a problem working the door opener and a staff member showed up within minutes to show me the correct way to use the opener. If you are looking for a new garage door, this is your company!!

- Victoria Dillon

Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Comments:

Francisco T. was very professional, and laid out all the options. He repaired the door, replacing cables, springs, rollers, and tuning it up so that it works better than it has in all the 20 years we've owned the house.

- Jim

Service Provided:

Garage Door Repair


Product:

Springs


Comments:

Leo was exceptional, knowledgeable and courteous. He explained everything before he began repairs and made alternative suggestions when he could. He cleaned up after the repairs were made. I would highly recommend Leo.

- Deborah Akalski

Leonardo R Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Residential Technician: Leonardo R
Comments:

5 stars- We are return customers and are very satisfied once again.

- Barbara Sullivan

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Comments:

great service. they earned 5 stars

- Bea-Pleasantville

Service Provided:

Garage Door Opener Repair


Comments:

We had used your company in March 2015 & was highly satisfied with the work. Your technician Rick Coleman was very knowledgeable & able to fix the problem then & on his recent visit on May 28, 2015. I give your company & Rick Coleman a 5 Star!

- Bernadette Bulakowski

Rick Co Service Provided:

Garage Door Repair


Residential Technician: Rick Co
Comments:

SERVICE WAS EXCELLENT, PROMPT, AND COURTEOUS. I WOULD DEFINITELY CALL AND ASK FOR SAME PERSON AGAIN SHOULD I NEED GARAGE DOOR REPAIRED.

- John Cardi

Rick Co Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Residential Technician: Rick Co
Comments:

Precision door came fast and fixed our broken spring right away. Service was excellent!

- Rachel Mabey

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Comments:

On time, courteous, and professional. Not one complaint.

- Jorge Wagner

Leonardo R Service Provided:

Garage Door Repair


Residential Technician: Leonardo R
Comments:

Found Precision Garage thru coupons from ValPak. Saw 25.00 off service call with a repair. Checked out co. With BBB & found co. Had excellent rating. Your technician Rick Coleman came & was found to be courteous, knowledgeable, & solved all our garage problems. Will be referring people to your co. & if we have any future problems we will definitely use Precision Garage.

- Bernadette Bulakowski

Rick Co Service Provided:

Garage Door Repair


Residential Technician: Rick Co
Comments:

My garage door was not opening. The scheduling for service was only 1 phone call away . Rick called ahead of the scheduled time and was able to repair the problem by replacing the logic board. It didnt take long and was able to talk more about how mechanics of the door system work. I will not hesitate to call them in the future

- Mike Celello

Rick Co Service Provided:

Garage Door Repair


Residential Technician: Rick Co
Comments:

Workman came early, did a great job...very concerned with our satisfaction. Love the new door

- Michael Higgins

Service Provided:

Install Garage Doors


Product:

Garage Doors


Comments:

Travis, our installer and Precision Door Service professional, is the best at not only knowing his job but customer service. He gave a 4-hr window and called twice - once to say the approx. time of arrival and the second time to confirm. He was exactly on time, friendly and completely professional.

- Ed Joyce

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


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Precision Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543

Licenses

Westchester County Home Improvement License
#WC-24193-H11
Putnam County License
#PC7348