Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Peekskill, NY

Peekskill has received 8 reviews, averaging:

5 of 5 Stars

Garage Door Repair
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 09/13/2010

Comments:

Report Card
submission
[?]

I called this AM ant the operator was very courteous and polite explained the window of time . My husband says the team was "excellent" explained everything plus cleaned up

– Efrain Reyes

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Springs

Residential Technician:

Tito

Garage Door Repair
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 09/13/2010

Comments:

Report Card
submission
[?]

job done very well

– James Barry

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Residential Technician:

Tito

Garage Door Repair
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 04/20/2010

Comments:

Report Card
submission
[?]

Very Thorough explained what issue needed to be addressed

– Herzberg

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Residential Technician:

Darren

Garage Door Opener Install
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 12/09/2009

Comments:

Report Card
submission
[?]

Don't remember the technician's name, but he was excellent. I would recommend your company to anyone without hesitation.

– leslie masson

Service Provided:

Garage Door Opener Install

Residential Technician:

Dennis

Garage Door Opener Repair
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 12/09/2009

Comments:

Report Card
submission
[?]

Had Dennis and Darren rebuild my garage door. Had Darren back for a noise, but he explained to my satisfaction that it was the door opener that was causing the noise.

So far very satisfied with the service I received.

– carol apolinario

Service Provided:

Garage Door Opener Repair

Residential Technician:

Darren

Garage Door Repair
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 08/06/2009

Comments:

Online
submission
[?]

Great service!!!!! 5 stars without a doubt!

– Chyteira

Service Provided:

Garage Door Repair

Product:

Liftmaster Belt Drive Garage Door Opener

Residential Technician:

Darren

Garage Door Opener Repair
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 06/09/2009

Comments:

Report Card
submission
[?]

Dear Sir/Madame:

I just had to write and tell you about my positive experience with Precision Door. A couple of weeks ago, I looked in the Yellow pages for garage door openers. I came across the ad for Precision Doors. I called the 800 number and spoke to a very pleasant young lady. I some questions and to make sure I was given the exact answers, she transferred me to the Service Manager Joe. He answered all my questions. After thinking about what Joe said, I called back and set up an appointment. Date and time was set and I was meeting with Dennis. The day of our meeting, Dennis called to tell me he would be 10-15 minutes late due to his previous appointment. It took longer than expected. When Dennis arrived, he apologized for being a little late. How thoughtful and considerate, a phone call and an apology, very impressed. Anyway, Dennis explained the different door openers and their functions. He checked out my garage and pointed out various things that would pertain to actually putting the garage door opener in. Being retired and on very fixed income, I had no choice than to go for the chain-driven model 3265. He respected my decision. He then asked me what day was convenient for me to have the door opener installed. I gave him a few dates, he said he would get back with me. A few days later he called and the date was set for June 9th, 2009. The office called the day before to confirm the date and time. Darren, the installer, was a very knowledgeable man. He explained to me what he had to do and why. He is very good! Dennis came also. Darren answered my questions as to why he may do this or why he may do that. By the way, I was given a time frame of 8am-12noon, Darren came @ 10am, JUST PERFECT! Darren did a great job in cleaning up, also. Both of these men are indeed an asset to your company! They treated me with such respect and kindness. It was indeed my pleasure to do business with your company. From the young lady who first answered the phone, to Joe, to Dennis and Darren, it was a positive experience. Rest assure, I will be telling everyone I know about Precision Door!
Thank You,
Dolores Taylor

– Dolores Taylor

Service Provided:

Garage Door Opener Repair

Product:

Liftmaster Chain Drive Garage Door Opener

Residential Technician:

Darren

Garage Door Opener Install
Peekskill, NY

Precision Garage Door5.000 of 5 Stars

Date: 03/17/2009

Comments:

Online
submission
[?]

Dennis and Brian were both at my home yesterday. However, Brian performed the actual service on my garage door. Both men were totally professional and knowledgeable. My garage door works wonderfully and I am extremely pleased. I would definitely recommend your company (5 on the scale). I was impressed that when I called Sunday evening a person answered the phone. I was expecting to leave a voice mail. Great job!! I am selecting Ossining as the location because I have no idea what location you are referring to.

– Ellen DelVecchio

Service Provided:

Garage Door Opener Install

Residential Technician:

Brian