Rick J's Bio:
Port Chester, NY
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Rick was friendly, knowledgeable and very easy to communicate with. He quickly figured out what was wrong and offered options on how to repair the problem.
- Allison & Mike Rose
Product:
Scarsdale, NY
I had let my garage door struggle along until it was at the breaking point. Better call Precision right away! Even though it was after 7 pm my call was answered and an appointment was set up for the very next day. Kevin was supposed to come, but a flat tire paved the way for Rick to take his place. Lucky me! Rick answered all my questions and explained what he was going to repair and replace. He was patient and did not push more on me than what I needed. He got right to work and within 1.5 hrs my door worked like a charm. Rick is very polite, professional and I would recommend him instantly. I was very satisfied and am sure his work will last past the warranty.
- Kathleen Hurwitz
Valhalla, NY
I highly recommend Rick Jones as an installation workman. I found him to be efficient, polite, cooperative, and knowledgeable. He represents the company very well. Give him a raise. Sincerely, John Ahern
- John Ahern
Product:
Bronxville, NY
When I bought my house 15 years ago I started using Precision Door and the few times I have needed service I have been happy, starting wth the service rep that schedules the appointment to the technicians that come. My last technician, Rick Jones, was particularly note worthy. He politely called about an hour prior to the start window I was given and gave me a better estimate of his arrival based on the call he was currently on. I really appreciated that because it's Christmas season and I was able to use that time to get some errands done instead of waiting around. He confirmed his arrival with a courtesy call, which he had said he would give me. Rick's friendly hello and extended hand were a nice first impression and he quickly solved my garage door problem, which was a wiring problem. He is knowledgable and has a good work ethic. He identified the problem quickly, but still he checked that the door opener unit to make sure that there was nothing overlooked. I appreciated the thorough check and felt that showed a strong work ethic to do the job right so I wouldn't be calling a week later with a problem that could have been identified on the first call.
- K Mulligan
New Rochelle, NY
Precision was professional from the moment we called after our garage door spring broke. The excellent service began with a team member answering our phone call on a Saturday. Then we received calls from Rick alerting us, first to his ETA, then another with more exact timing. Finally, Rick checked all the parts of the garage door and found everything to be in good working order other than the broken spring. He was courteous and professional. We recommend Precision and will use them again.
- Elizabeth Heerde
North Salem, NY
I highly recommend this company they always respond quickly and take care of any problem.
- Nancy/ dan Ellis
Yonkers, NY
Both Richard and Kevin were very friendly and professional. The installation was quick and I was extremely satisfied.
- David Limpel
Product:
Eastchester, NY
Was very pleased with Precision. They were very efficient and pleasant to deal with from the call to the office to the technician - Richard Jones. We were unable to get into our garage open due to a broken cable. Unfortunately we had to break a window to get in for the repair We decided to go with the door rebuild package since our door was 20 years old but in good condition. Very happy with Precision and would recommend their service.
- Ron Sjonvall
Bedford, NY
Rick Jones was a total professional. Most importantly he was honest. Thank you.
- Helene Beyer
Thornwood, NY
Rick J. was courteous and knowledgeable. I had a similar quote from another company, but I went with you guys because Rick was professional and just a nice guy. He was punctual and did a great job. Give this guy a raise.
- Timothy Ropke
Pound Ridge, NY
The service was very efficient. The technician explained everything and was very friendly and polite. Thanks
- Diane Schafer
Product:
Pleasantville, NY
Rick came on time and was very professional and courteous. He diagnosed the problem and explained what he would do and how much it would cost. When he left the door was working perfectly again. I've used Precision before and I would certainly use them again.
- Susan Ostrow
Hi Susan! At Precision Door we strive to provide our technicians with the best training available. When we send a technician out to perform a garage door repair at your home, we are sending an expert. Thank you for continuing to be a loyal Precision Door customer.
New Rochelle, NY
Rich was very professional, and searched for every available solution to put me at ease; I would use your company again, if needed, and I would recommend you to my friends and neighbors! You get five (5) stars from me! Thank you! Rodney Olden
- Rodney Olden
We agree--Rick is ROCK STAR when it comes to garage door repair. Like the rest of the Precision team, he goes above and beyond to make sure that we fix your garage door right the first time. Thank you for being a Precision Door customer.
Thornwood, NY
I was very happy with the service that Rick provided. He installed a whole new motor system. He was very patient with all my questions and did an awesome job...so knowledgeable and considerate. I highly recommend Precision.
- Josephine
Hi Josephine, thank you for your positive feedback. We have been successfully installing new garage door openers in your area for several years. Thank you for putting your trust in Rick and the Precision Door team.
Product:
White Plains, NY
I was very pleased and satisfied with the service given to me by Precision technicians. Rick was very informative and gave me good advice about their products. He was very polite. Reinaldo installed my new doors. He was on time, polite, and worked diligently. He was very informative and answered my questions. I would recommend Precision.
- Carol Lashley
Product:
Valhalla, NY
we're very satisfied with the same day service and the kindness of the employee. THANK YOU.
- Anna Cangialosi
Yonkers, NY
I'm really happy with the service provided by Rick and Precision Door. They said between a certain time and they were there, they assessed the situation with the beam and the brackets and resolved very quickly. They also suggested what to do next with the aging door I have. Never did I feel any pressure or hurried to make any decisions which is key for me. Definitely recommend Precision Door!
- Elizabeth Rosario
Yorktown Heights, NY
Excellent service by technician Rick -prompt repair. We have been using Precision Door since 2010 and are very satisfied customers. Thank you
- Christina Maratos
Goldens Bridge, NY
Rick was great. He alerted us when he'd be coming and arrived when he said he would. He explained our options very well and was personable and polite. A credit to your company! We'll be calling to place our order.
- Mary Kiffer
Somers, NY
My 300 pound plus wood garage door had come of the tracks and was hanging literally by the cables and belt. Precision came out that same day I called. They fixed my door which was not looking good. The techs that came were friendly and helpful.
- Jennifer Clarke
Armonk, NY
Excellent job by Precision. The technician arrived exactly at the appt time, was courteous, competent and professional. I had a tricky repair/service issue and everything seems to be working well now. I would recommend Precision to anyone.
- Robert Mann
Katonah, NY
Rick was great for the estimate Kenny & Jason were fantastic too. Office was very accommodating. Excellent in all aspects. I would highly recommend this company. I will use Percision Door in the future and recommend them to all my friends & family
- Terri Steinfeld
Hartsdale, NY
Rick J. was my technician and I was very impressed with his professionalism. He explained the options available and what was involved in installing a new garage door opener. He did a good job and so far everything seems to be working well.
- Burnice Gussack
Product:
Yonkers, NY
I am so impressed with the service, knowledge, and the technician that came today. Everyone has been very professional from the first phone call, the tech and all the emails. I would definitely recommend this company to anyone who is reading this and to all my clients, Many thanks.
- Lynn Davis
Product:
The serviceman sent, Rick Jones, did an excellent job and was punctual, courteous, knowledgeable and professional. He had to return after we had electrical work completed and again he came within hours of our call and finished the job answering all our questions clearly and patiently. We would confidently and wholeheartedly recommend your company.
- Iris Sampliner