Click to see Bios, Ratings, Backgrounds & Drug tests
Report Cardsubmission
[?]
Knowledgeable about the job, on time, offered choices about the work to be done
–
Haidee
Report Cardsubmission
[?]
$15 off Garage Door Repair Total
Hi, my name is Doug, Sales Manager of Precision Garage Door of Westchester County NY.
Since 2005, we have been providing garage door repair & new garage door installation to the homeowners of Westchester County and surrounding areas. All of our technicians are trained and certified in a state-of-the-art facility. I personally guarantee that your experience with us will be professionally handled from start to finish.
Please browse through our web site and give us a call. We will be happy to send out one of our representatives to discuss your specific needs.
Since 2005, we have been providing garage door repair & new garage door installation to the homeowners of Westchester County and surrounding areas. All of our technicians are trained and certified in a state-of-the-art facility. I personally guarantee that your experience with us will be professionally handled from start to finish.
Please browse through our web site and give us a call. We will be happy to send out one of our representatives to discuss your specific needs.
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read the 5 Star Reviews
for Precision Garage Door Westchester County NY:
Garage Door Repair
Pleasantville, NY
Date: 02/18/2012
Report Cardsubmission
[?]
Garage Door Opener Install
Dobbs Ferry, NY
Date: 02/16/2012
Onlinesubmission
[?]
Finding my old garage door opener had expired, Justin installed a new one. He did an excellent job and was professional and helpful. The only problem with it was not his fault: the main switch (button pad)really didn't work. I was not able to press hard enough to make it connect. So Justin kindly reinstalled my old switch, which does work.
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karen elbadry
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Harrison, NY
Date: 02/16/2012
Report Cardsubmission
[?]
I am very pleased with the work performed. The technician was prompt, explained all the work necessary worked in a very effective and efficient manner. I would highly refer.
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Mr.Schillace
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
North Salem, NY
Date: 02/15/2012
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Repair
Mount Kisco, NY
Date: 02/14/2012
Onlinesubmission
[?]
Have had Darren come to our house to replace the motor before. He did a great job. He is very kind and professional. Arrived as scheduled and gave good recommendations for the benefit of the homeowner. Very pleased with the service of Darren and Precision and they will certainly be the first one to call whenever I have any future problem with the garage doors.
A Response from Doug:
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John Kong
John, Thank you for having us back. When customers ask us back it is the single biggest compliment we can get. Our business needs to revolve around customer satisfaction and we know it. Doug
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Opener Install
Cortlandt Manor, NY
Date: 02/14/2012
Report Cardsubmission
[?]
Very pleased Thanks!! would absolutely recommend to friends
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Dave Kiley
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
Cortlandt Manor, NY
Date: 02/14/2012
Report Cardsubmission
[?]
Travis was courteous and very experienced. We are very satisfied and are repeat customers of precision.
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Adriana Macgilvary
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Ardsley, NY
Date: 02/11/2012
Onlinesubmission
[?]
Technician came on schedule. Did an inspection. Offered future advice. Programmed new remote unit quickly. Courteous, prompt, professional.
Also appreciated the e-mail confirmation the night before.
A Response from Doug:
Also appreciated the e-mail confirmation the night before.
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Joe Modica
Thanks Joe, We find that there is no such thing as too much customer communication. Getting stuck in the house waiting for the serviceman stinks. I'm glad we showed up on time. Doug
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Residential Technician:
Garage Door Repair
Cortlandt Manor, NY
Date: 02/10/2012
Onlinesubmission
[?]
I am very pleased with the service. The technician took his time and made sure everything was to my satisfaction before leaving. Also everything was explained clearly to me.
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debra clarke
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Garage Door Opener Install
White Plains, NY
Date: 02/10/2012
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Repair
New Rochelle, NY
Date: 02/10/2012
Report Cardsubmission
[?]
From begining to end Travis was friendly, well presented, informable and knowledgable
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Garald Miceli
Garage Door Repair
Ardsley, NY
Date: 02/09/2012
Onlinesubmission
[?]
Prompt service. On time arrival. Work was satisfactory. Only thing is after coming to see the work, I feel that price was higher than my expectations.
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Katte Anilesh
Garage Door Repair
Harrison, NY
Date: 02/09/2012
Garage Door Repair
White Plains, NY
Date: 02/07/2012
Report Cardsubmission
[?]
Excellent workmanship and technician knowledgable.
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Robert F. Costello
Garage Door Repair
Hawthorne, NY
Date: 02/07/2012
E-mailsubmission
[?]
Justin recently fixed our door. I was very impressed with both his technical skills as well as his professionalism. Justin called us before coming to let us know that he was going to be at our home shortly. He showed up on time and ready to work. Justin explained the issue and what repairs he was going to make. After he was done he answered any questions that we had.
Justin was able to fix the problem and now our door is working great. We are very glad that we contacted your company. Justin is a credit to your company and is an excellent representative of your brand.
Thanks,
Steve Hutnik
Justin was able to fix the problem and now our door is working great. We are very glad that we contacted your company. Justin is a credit to your company and is an excellent representative of your brand.
Thanks,
Steve Hutnik
–
Stephen Hutnik
Install Garage Doors
Elmsford, NY
Date: 02/06/2012
Garage Door Opener Repair
Ossining, NY
Date: 02/04/2012
Report Cardsubmission
[?]
Very professional explained all my options with clearity overall very positive exprience
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Michael woloshin
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Install Garage Doors
Elmsford, NY
Date: 02/03/2012
Onlinesubmission
[?]
Excellent service and very professional!! (Shared Review)
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Michel Scallero
Install Garage Doors
Elmsford, NY
Date: 02/03/2012
Report Cardsubmission
[?]
Excellent service and very professional!! (Shared Review)
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Michel Scallero
Garage Door Repair
Bedford, NY
Date: 01/30/2012
Onlinesubmission
[?]
The technician did an excellent job of describing the problem we were having. If there are any problems again I would have my son call your company again.
Annette Arkin
Annette Arkin
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mitch arkin
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Install Garage Doors
Scarsdale, NY
Date: 01/27/2012
Report Cardsubmission
[?]
I just wanted to thank you and mention that we are very pleased with the installation of our garage doors. The doors looks great! Our dealings with Glenn, the Precision installer's and staff made this aspect of our home renovation delightful. The installers were professional & courteous and the area manager oversaw the installation. I'll send you another picture once the exterior has been completed.
Thanks again,
John
(Shared Review)
Thanks again,
John
(Shared Review)
–
John Ventresca
Install Garage Doors
Scarsdale, NY
Date: 01/27/2012
Report Cardsubmission
[?]
I just wanted to thank you and mention that we are very pleased with the installation of our garage doors. The doors looks great! Our dealings with Glenn, the Precision installer's and staff made this aspect of our home renovation delightful. The installers were professional & courteous and the area manager oversaw the installation. I'll send you another picture once the exterior has been completed.
Thanks again,
John
(Shared Review)
Thanks again,
John
(Shared Review)
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John Ventresca
Install Garage Doors
Scarsdale, NY
Date: 01/27/2012
Report Cardsubmission
[?]
I just wanted to thank you and mention that we are very pleased with the installation of our garage doors. The doors looks great! Our dealings with Glenn, the Precision installer's and staff made this aspect of our home renovation delightful. The installers were professional & courteous and the area manager oversaw the installation.
Thanks again,
John
(Shared Review)
Thanks again,
John
(Shared Review)
–
John Ventresca
Garage Door Opener Install
Rye, NY
Date: 01/27/2012
Onlinesubmission
[?]
We called for help on short notice and Brian came out quickly and provided us exceptional service. He is very diligent and was very courteous and professional. He explained the work he completed very well and answered all of our questions. I would recommend Brian to any one. We were very happy with how fast and professionally well done everything was completed.
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nez mustafic
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Manager:
Garage Door Repair
White Plains, NY
Date: 01/16/2012
Onlinesubmission
[?]
Travis provided top quality service when coming out to repair my garage door. He was extremely professional, knowledgeable and kind. Travis really cared about resolving the problem and did so in a courteous and efficient fashion.
My overall experience with Precision was quite positive. Their "Get To Know Your Technician" page on the website is a great plus for consumers.
My overall experience with Precision was quite positive. Their "Get To Know Your Technician" page on the website is a great plus for consumers.
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linda sala
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Garage Door Opener Install
New Rochelle, NY
Date: 01/09/2012
Onlinesubmission
[?]
Darren was great! He replaced all my worn-out parts with brand new ones and did it in a jiffy. He showed experience & know-how (I'm doing MY job over 30 years so it's easy for me to identify)and is a nice guy to boot. My door mechanism, which sounded like someone chopping down a tree, can now barely be heard. It's THAT smooth & quiet.
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alan epstein
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Residential Technician:
Broken Garage Door Spring Repair
Irvington, NY
Date: 01/09/2012
Onlinesubmission
[?]
A very pleasant experience and highly recommended! They made several reminders of there visit via both email and calls on the days leading to and on the service day. Brian, our technician, was absolutely wonderful, courtesy and personable. Although a little more then I had hoped for, the job was done quickly and professionally! A+
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chris la rosa
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Ossining, NY
Date: 01/04/2012
Onlinesubmission
[?]
Good service
A Response from Doug:
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Samuel Bethea
Sam, Thank you for the short note. It means so much to our technicians. Each of them are incented on customer satisfaction and you help us determine this. Doug
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Residential Technician:
Garage Door Repair
Scarsdale, NY
Date: 12/30/2011
Onlinesubmission
[?]
5 stars for Travis. He was a pleasure to work with and a true gentleman.
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jane martin
Garage Door Repair
Product:
Garage Door Repair Rollers
Residential Technician:
Install Garage Doors
South Salem, NY
Date: 12/21/2011
Report Cardsubmission
[?]
I want to let you know what a pleasure it has been dealing with Glenn Gualtieri. He was very thorough in explaining the different products available, for both the doors as well as the openers. Today, after I called him about the color of the doors, he came right over and we compared the sample to the door. As it turned out there is a bit of an optical illusion, holding the sample up next to the shingles on my house the color is almost identical. But when you see the expanse of the door these is a bit of a difference.
The installers were very professional as well. They did a great job. I am very happy with your company, and should the occasion arise I’ll be happy to give your company my recommendation.
(Shared Review)
The installers were very professional as well. They did a great job. I am very happy with your company, and should the occasion arise I’ll be happy to give your company my recommendation.
(Shared Review)
–
J Wille
- 5 Star 234 [92.9%]
- 4 Star 17 [6.7%]
- 3 Star 0 [0%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(888)905-9970
245 Saw Mill River Rd, Suite 106A
Hawthorne
NY
10532
Westchester County Home Improvement License#
WC-24193-H11
We Service ALL Major Brands, Including...
- Bronxville Area
(914) 202-2640 - Greenwich Area
(203) 622-4070 - Harrison Area
(914) 873-1670 - Mount Kisco Area
(914) 752-2667
- New Rochelle Area
(914) 380-4643 - Pelham Area
(914) 371-2457 - Rye Area
(914) 908-5474 - Tarrytown Area
(914) 610-4561
- White Plains Area
(914) 368-2345 - Yonkers Area
(914) 233-3772
