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Read what people are saying
about Precision Garage Door in:

Mount Kisco, NY

Precision Garage Door of Westchester County
has received 40 reviews, averaging 4.78 Stars:
Review:

My door stopped working after one of the cables broke. Servicing team arrived the same day and made me impressed of their professionalism and clear explanations of what my options are. I choose the full repair service and instead of violently shaking door that was opening every other time I have now quiet well balanced door that works like a clock and can be opened with a finger if the power is out. Just wow! Wish all serviceman were like these guys. Two thumbs up!
Nikolay Fedorovskiy
Brian B Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Kevin was the young man who came to my house and he was great. Karen
Karen Paperno
Service Provided:
Garage Door Repair
Review:

Many firms tout their focus on customer service and most do not come close to meeting their claims. I am happy to say that Precision Garage Door Service is one of those rare exceptions; they more then matched their claims as well as exceeding my expectations. In this case repairing one malfunctioning garage door system and installing a new opener for the second system. Prior service companies were unable to resolve the problem issues. Francisco T, the service technician was courteous, on-time and experienced. He reviewed the problems, discussed various options and then professionally completed the work. I would recommend Francisco and Precision Door Service for anyone experiencing problems or seeking to upgrade their door system.
Denis O'meara
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

We were very satisfied with the repair to our garage door problem and would call Precision again if needed
Door repair
Service Provided:
Garage Door Repair
Product:
Springs
Review:

This is an exceptional business in every sense of the word. They send you updated emails, verification about technicians, and most importantly have the very best of professional staff to fix any garage door problem. Travis, our technician is simply perfect: professional, knowledgeable, efficient and careful. Door worked perfectly, and he got it right the first time!!
Karen Frommer
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I am very happy with the service I received from the woman who took my call to Francisco the technician who came to the home. I was able to get a same day appointment and Francisco was knowledgeable, efficient and professional. Will definitely be using you again when we decide to replace our doors and would certainly recommend the Company!
Lisa C
Francisco T Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

The technician was fabulous...he instantly recognized the problems I had been having, and fixed them all promptly and pleasantly. I am very appreciative. 5 Stars!!!
steve schwartz
Service Provided:
Garage Door Repair
Review:

Courteous technician. Very friendly and knowledgable !
Christine Dassa
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Thanks for the prompt service and for the no charge visit based on the fact that you were here in December and the tech felt that an adjustment not done may have caused the current problem. You are my garage people and deserve the business
Ira Rothman
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

I chose precision based on prior reviews. They were more than accurate. Travis phoned to say when he'd arrive, came on time, explained everything and made repairs. It's great to meet people who take pride in their work.
Dorothy Venditto
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Extremely reliable, prompt, courteous....everything you dream a business would be.
Joann Spolzino
Reinaldo P Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

My garage door just needed some servicing to keep it running well and Brian did a great job. He was friendly, honest and efficient. He didn't try to sell me unneeded repairs or products. I'll definitely use Precision again and ask for Brian.
Phil Wax
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

When one of my garage door springs broke I checked your web site reviews and found no complaints at all for technical services performed. When I called, a very pleasant lady took my call and scheduled service sooner than I expected. On the afternoon scheduled, Travis called in advance to say he would arrive around 4:00 pm and actually came a few minutes early! Travis was personable, professional, efficient and very responsive to my questions. The work of replacing both springs, including the installation of safety cables which had not existed, was accomplished for less than I had estimated, for the springs alone! I do not hesitate to recommend Precision to anyone and feel they are, indeed, fortunate to have someone of Travis' ability and personality on their staff!
Ronald Freeman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank You Travis, You explained every thing clearly. You were not in a rush. We felt confident that you would get our door back to working order and you did. You knew what the problem was immediately and what parts were necessary. We were very appreciative. You were also great with the customer!! Very personable.
Karl & Mary Hurowitz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Timely and excellent service.
Patrick Brown
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Simply the best garage door service available. Prompt, professional, and thoroughly knowledgeable. On-line notification, detailed information about the technician scheduled to perform the service, ease of making appointment and follow up are exemplary. High praise for Travis, our technician. He is terrific. He thoroughly and carefully explained the problem, repaired, and checked the entire system before leaving. Personable and competent.. what more can one ask.
Karen Frommer
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Todd was terrific to work with. He explained what the issue was he was efficient and neat. He called early to give me a ballpark time he would arrive within the 4 hour window I was scheduled for service which was very helpful. Very good service.
Kate Hutchings
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Keypad replacement in system that was upgraded by Precision some four years ago. Your technicians were fast and professional,and answered all the questions I had.
Mr Gillman
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I was very satisified with your services and your technicans. Travis kept me abreast of his arrival time at my house. I would highly recommend yor company.
Karen Berg
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have been very pleased with your service. Your employees are always on time, explain what they need to do and can be relied on.. they are also extremely polite and courteous, which is a plus these days. For your info, I tried your service after seeing your ad in the valpak and after asking around, found your previous customers very pleased.
Lenore Safian
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

The Technician's. Travis & Vince were extremely professional, courteous, and importantly knowledgeable. Vince took me through the 10 point inspection, Travis Immediately saw the problem with the motor, my options for a new motor carefully explained, after installation door was carefully tested. Remotes reprogrammed, and the interior of the garage left spotless. My warranty was explained, follow up by service manager was done within an hour of installation. Perfect, dare I say precision service.
Karen Frommer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Amazing follow up service. Needed repeater, done in minutes. Courteous, professional and personable. Called to confirm actual time of arrival at house. Very very satisfied
Karen Frommer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

We were very impressed with the Darren's knowledge and professionalism. We would not hesitate to use your company again in the future.
Denise Lee
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I was delighted when the office first tried to help me fix the problem by myself by referring me to the video, and when Rick Coleman arrived earlier than expected and fixed the problem (not the one contemplated by the office) in no time at all.
Alan Applebaum
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Leo was very courteous and professional. He examined the problem, identified the cause, and replaced equipment within one hour. He also took care of a few other minor issues at no charge.
Gerald Loev
Leonardo R Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I am happy to report that your employee was timely, informative and properly trained for the work performed. A simple adjustment to the motor was all that was needed to correct the problem. I was happy to have it fixed without having to spend money on items that were not needed. I have used your service twice and will continue to use it with full confidence of work well done. Thank You.
Sherlie Larusso
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Service technician do a wonderful job. He was available earlier than scheduled and he called me to move up the appointment which helped my schedule tremendously. He was knowledgable and effecient and diagnosed the problem and fixed it quickly. Thank you!!
Kate Hutchings
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Only one star, because the work was done in a timely manner, but the door doesn't work! I left it open while I was painting, & at the end of the evening I tried to close it many times! I then called both the technician & the offices, which told me that I had an appt. for Wed. between 12 & 4. NO ONE CAME! What good is a warranty if you don't stand behind it????
Cynthia Ferraro
A Response from: Doug

Dear Cynthia, I discussed this call with my service manager in Westchester and we did come out on Wednesday June 5th as promised and realigned the safety eyes. It appeared they had been hit out of place perhaps by a garbage can that we saw next to the safety eye. We repaired and realigned the eye and did not charge you, even though we do not consider this a warranty issue. Going forward please ensure that you do not hit the eyes as they are very sensitive.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Very competent and congenial technician did the job and explained my situation.
Louis Giovannetti
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Terrific job! Thanks.
Bernnie Seiler
Service Provided:
Garage Door Repair
Product:
Cables
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