Read what people are saying
about Precision Garage Door in:
Harrison, NY
Precision Garage Door of Westchester Countyhas received 57 reviews, averaging 4.97 Stars:
Harrison, NY
Harrison, NY
I have used Precision before and as usual they gave me excellent service and the price for replacing 2 15 year old garage door opener motors was fair and the installers were excellent I would recommend to anyone who needs garage door opener or doors serviced
- Mike Difeo
Product:
Harrison, NY
Let me start by saying I spent 30 years in customer service before switching to higher education, and because of that experience my expectations are rather high. I called Precision based on a recommendation and I can say in all honesty I have never experienced this level of customer service and satisfaction. My technician, Mike G, called to say he would be at my home at a certain time and arrived almost to the minute. It was a pleasure having Mike G assigned as my technician as he was nothing less than exceptional. This gentleman took every measure to ensure that this experience was impeccable from start to finish, which included assessing the garage door problem immediately, explaining the problem in detail, and presenting me with options while explaining each one. The new garage door system was installed in less than one hour, which in itself is amazing; Mike then took the time to explain how to use each component of the new system. It is good to know that there are some companies that still believe in outstanding customer service. I have no doubt whatsoever that I will turn to Precision for any future needs. Once again it was a pleasure doing business with Precision, and especially Mike G. You have earned my trust and my loyalty and I will strongly recommend Precision Door Service to friends, family, and colleagues. Mike G did something that few people do--exceeded my expectations!
- Charles Frank
Product:
Harrison, NY
Mike Ganning was great! Highly recommend him and would highly recommend Precision because of his professionalism, knowledge and willingness to go extra mile to help get a job done on a late Sunday night.
- Ken Novak
Product:
Harrison, NY
Leo called just before he arrived and arrived promptly. Looked over the door to see if it could be repaired and tried a few things and then explained the options to us thoroughly. We decided the best thing to do was to purchase a new garage door. He was helpful in and informative in us making our decision.
- Diane Scappaticci
Harrison, NY
Very courteous, quick and efficient. Did a great job.
- Bill Gianaris
Product:
Harrison, NY
The door and lift are of great quality as were the installers. They did everything in their power to make sure that everything was operating correct and the fit was as good as it could be. The office personnel made sure everything was ordered correctly. Great job! Thanks.
- John Cuoco jr
Product:
Harrison, NY
Nice, hardworking, and professional crew -- from proposal phase to job completion. The doors look fantastic. We would highly recommend your team!
- Laura Williams-Gahwyler
Product:
Harrison, NY
Leo, the technician, did a thorough job in installing a new motor and springs. He took the time needed to show me all of the features.
- Joseph Perri
Harrison, NY
I couldn't be happier with my 2 garage doors and 2 door openers from Precision Door. Every step of the way was very professional and all the staff members involved were extremely polite and efficient. I initially had a problem working the door opener and a staff member showed up within minutes to show me the correct way to use the opener. If you are looking for a new garage door, this is your company!!
- Victoria Dillon
Product:
Harrison, NY
We had used your company in March 2015 & was highly satisfied with the work. Your technician Rick Coleman was very knowledgeable & able to fix the problem then & on his recent visit on May 28, 2015. I give your company & Rick Coleman a 5 Star!
- Bernadette Bulakowski
Harrison, NY
Precision door came fast and fixed our broken spring right away. Service was excellent!
- Rachel Mabey
Product:
Harrison, NY
On time, courteous, and professional. Not one complaint.
- Jorge Wagner
Harrison, NY
Found Precision Garage thru coupons from ValPak. Saw 25.00 off service call with a repair. Checked out co. With BBB & found co. Had excellent rating. Your technician Rick Coleman came & was found to be courteous, knowledgeable, & solved all our garage problems. Will be referring people to your co. & if we have any future problems we will definitely use Precision Garage.
- Bernadette Bulakowski
Harrison, NY
My garage door was not opening. The scheduling for service was only 1 phone call away . Rick called ahead of the scheduled time and was able to repair the problem by replacing the logic board. It didnt take long and was able to talk more about how mechanics of the door system work. I will not hesitate to call them in the future
- Mike Celello
Harrison, NY
5 stars . perfect.
- Jacob Bienenfeld
Product:
Harrison, NY
This was the first time I used Precision Door Service and the service was excellent. The technician, Travis, was very knowledgeable and polite. Travis explained exactly what he was going to do and what the cost would be. When he finished the repair the door was like brand new and worked better then before. Thanks Travis! I would highly recommend Precision for any garage door service. Thank you, Bob S
- Bob Shannon
Product:
Harrison, NY
Excellent service from Travis and Vince
- Andrew Gray
Product:
Harrison, NY
I want to let you know of the wonderful service provided this morning by Leonardo. Leo first provided service several months ago when one of my garage door units was not working properly. Although Leo was able to get the door operational again, it acted up again several weeks later and Leo returned to replace the unit. This morning he returned to repair a roller that I had accidentally bent out of alignment. All three service calls began with a phone call where Leo introduced himself, and let me know his anticipated arrival time. Leo is always courteous and a true professional. He takes the time to explain the problem and how he intends to remedy it. When the work is complete, Leo clearly articulates what has been done and why, and he patiently answers any question I pose! And he makes sure I have any manuals/instruction sheets in my possession before departing. In an era when top notch service seems to be a rare occurrence, I am happy to let you know of the outstanding service provided by Leonardo Rosado. He is a wonderful ambassador for your company. Sincerely, Karen K
- K. L.
Harrison, NY
Have used Precision in the past and always found them to be professional courteous efficient and decent prices. This time getting a new door to replace my 50 year old garage door!!
- Jill Caird
Product:
Harrison, NY
I am very pleased with the work performed. The technician was prompt, explained all the work necessary worked in a very effective and efficient manner. I would highly refer.
- Mr.Schillace
Product:
Harrison, NY
Quick efficent polite completed Job
- Lynne Neiman
Product:
Harrison, NY
darren was great and everything went well. thanks!
- Jill Valente
Jill Your Input helps us understand how our employees are doimg. Thank you. Doug
Product:
Harrison, NY
Excellent job!
- Christine Drummier
Product:
Harrison, NY
Installer was Sam and he was excellent. Very much a person who enjoyed his job and always willing to tell you what he was doing. The only issue I encountered was that when Sam left something went wrong with the sensors and the garage would not close no matter how I tried to adjust them. When I called the main number for help there was no record of any install scheduled for my home. Better yet, they said there was no Sam working for them. I called the phone number on my receipt Sam left for me. Whats with that??????
- John Monaco
John, I apologize for the SNAFU. As you are now aware my new door divisions administration is closed on Saturday while we are installing doors. The service center is separate from this division and does not have ability to access their database. I understand that the door is working properly now though. I am making adjustments to the database to ensure that the left hand knows what the right is doing. Thank you for your comments and I once again apologize for the unneeded stress.
Product:
Harrison, NY
Could not be more satisfied - terrific prompt service!!
- Alida Fraitarola
Product:
Harrison, NY
We had a broken cable and made an appointment with Precision. Darren arrived on time, set the door down, replaced both cables and adjusted the tension. He did an outstanding job. If our garage door has any more issues, we'll call back and ask for Darren again. - Brian B, Highland Mills
- Brian
Brian and the Precision team did an excellent job. They kept me appraised of their arrival time which was in the promised window. Once he arrived he clearly explained what he was doing at each phase of the work. This was repair to a door they had installed just over 5 years ago. They confirmed that the spring that broken were still covered by their warranty and replaced both the broken spring and the other one as is their standard. He also recommended some maintenance which, due to the high traffic of our garage, I opted for. He was quick, professional and very courteous. I would not hesitate to call them again or recommend them to a friend.
- Dmitri Lenna