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Read what people are saying
about Precision Garage Door

Precision Garage Door of Westchester County
has received 1597 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Just had a service call from Julian of Precision Door. He was extremely professional and smart. The job was done quickly and correctly. Great experience all around.

- Robin Weiss

A Response from: Doug

Hey Robin! Customer satisfaction, from the first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs.

Julian V Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Julian V
Review:

My two technicians were excellent they were very knowledgeable and walked me through the repair every step of the way I was extremely satisfied with the finished product would recommend precision to anyone that needs garage door repair

- Brian Dean

A Response from: Doug

Hi Brian! Thank you for sharing your experience with Precision. Recommendations to family and friends help prove that Precision is a name you can trust for your garage door needs. We look forward to helping you in the future.

Leonardo R Service Provided:

Garage Door Repair


Service Technician Team : Leonardo R
Review:

Julian and Joe were great— courteous, efficient and professional. Fixed my problem quickly. Highly recommend Precision!

- Marc Lust

A Response from: Doug

Hey Marc! Thanks for choosing Precision! We appreciate you taking the time to share your experience with Julian & Joe as your technicians! We love to hear about the impression our techs make on customers.

Julian V Service Provided:

Garage Door Opener Repair


Service Technician Team : Julian V
Review:

The old garage door opener failed on Friday but by Sunday afternoon the new one was installed and working! It was an absolute pleasure to work with Precision - from the ease of initial scheduling, to learning about replacement options from Julian the installer, to the actual work by Julian and his helper. THe company also communicates by email and text and was clear about appointment time and who was coming to my house (even sent a photo of Julian). They were prompt, courteous, respectfully COVID compliant and neat. I'm glad I worked with them and would recommend them without hesitation.

- Maggi

A Response from: Doug

Hi Maggi! We're so happy to hear Julian was able to replace your garage door opener with a new LiftMaster model. Communicating who will arrive at your home and when helps make Precision a name you can trust for your garage door repair. Thanks for choosing Precision!

Julian V Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Julian V
Review:

On time. Professional. Reasonably priced.

- Barry Feinberg

Leonardo R Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Service Technician Team : Leonardo R
Review:

The guys showed up right on time, explained the repairs completely, and completed the work perfectly. Good job.

- Brendan Kehoe

A Response from: Doug

Hi Brendan! Offering options for repair and clearly explaining the reasons for the various repairs helps make Precision a name you can trust! We look forward to helping you with future garage door needs.

Leonardo R Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Leonardo R
Review:

I have used Precision in the past and they were equally professional, thorough, efficient, and not too expensive. When I had to call again, that did not change. The technician was absolutely knowledgeable respectful of my home and very very thorough in his repair.

- Donna Wade

A Response from: Doug

Thanks for being a loyal customer, Donna! We're happy to hear that you were happy with the garage door repair! We look forward to helping you with any future garage door needs.

Luke S Service Provided:

Garage Door Opener Repair


Service Technician Team : Luke S
Review:

Same day service after a cable snapped, prompting me to replace an ancient, non-functioning garage door opener. Xavier arrived as scheduled, clearly described the range of potential solutions and their costs, and made the agreed repairs and installation as expected. Very happy with the service and the results.

- David Webber

A Response from: Doug

Hey David! Same day service allows our techs to get to your home quickly to service your garage door and get it up and running. We're happy to hear you replaced your garage door opener. The openers available today are advanced to make your home more secure, safe, and convenient. We look forward to helping with any future garage door needs! Thanks for choosing Precision!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Had hem come to my house to service my door. Couldn't have been more professional from the people I spoke to on the phone, to the reminders I got leading up to my appointment, to Julian who came to my house and was very knowledgeable and helpful. Will definitely use them again for future needs.

- Brian G.

A Response from: Doug

Hi Brian! Thanks for the kind words regarding your experience with Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door repair. We look forward to helping you with any future garage door needs!

Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

I first chose Precision because of their reputation and veteran discount. Carlos came to fix a serious safety issue with my garage door that led to me calling them. Carlos explained, and clearly demonstrated why there were other safety and other operational issues that I was unaware of and what could be done to address them. He was thorough in what could be done in a cost efficient means and rocked the repairs! He also made sure I was happy with the repairs and addressed my concerns to my utmost satisfaction. I had the entire garage door hardware (rollers, springs, cables, etc.) replaced and it is much quieter than before. Kudos to Carlos and Precision!

- Scott Treusdell

A Response from: Doug

Hi Scott! Thank you for sharing your experience with Precision! Our techs have your health and safety in mind, which is why we do a full inspection of your garage door system to make sure everything will be functioning properly once we do our repair. We look forward to helping you with any future garage door repairs!

Carlos O Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Carlos O
Review:

Julian and Theo were great. Easily diagnosed and fixed the issue. Gave a thorough assessment of the door and mechanicals overall. Will definitely call again if I ever have an issue or need to replace anything.

- Matthew L

A Response from: Doug

Hi Matthew! Thank you for taking the time to acknowledge Julian and Theo's skills and professionalism. We look forward to helping you with any future garage door needs!

Julian V Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Service Technician Team : Julian V
Review:

You guys were incredible from the first minute I called about my door. The efficiency of the whole process from scheduling through installation was impressive and a delight to deal with. Theo and Julian were polite, knowledgeable and respectful. I am thrilled with the whole experience.

- Lauren Stern

A Response from: Doug

Hi Lauren! Thank you for the kind words regarding your experience with Precision! Customer satisfaction from the very first phone call to the installation is very important to us! We look forward to helping you with any future garage door needs.

Julian V Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Door Opener


Service Technician Team : Julian V
Review:

timely response to our request for service. Very courteous tech who explained each process. It appears that a good job was done and we have the security of a guarantee. G.Mc

- Gertrude McMachan

A Response from: Doug

Hey Gertrude! By choosing Precision, you know who to call if any issues arise with your garage door service and you are backed by a warranty. Thanks for choosing Precision for your garage door needs!

Jesse P Service Provided:

Garage Door Repair


Service Technician Team : Jesse P
Review:

Excellent service!!!

- Sam Manessis

Julian V Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Julian V
Review:

Luke was very professional and made every effort to answer all of my questions and solve the problems I had. I would highly recommend Luke and Precision Door to anyone.

- Mark Stevens

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience

- Howard Pearlman

A Response from: Doug

Hi Howard! So happy you're satisfied with the work Jared completed! The health and safety of our customers and employees is so important to us, which is why we're taking the necessary precautions during this time.

Jared W Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Jared W
Review:

My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!

- William Fields

A Response from: Doug

Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!

Luke S Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Luke S
Review:

Mike Ganning was excellent during his visit to my house troubleshoot some minor garage issues and also quote me on a replacement garage panel. Very pleased with the service and the way he interacted.

- Eldo James

Michael G Service Provided:

Garage Door Opener Repair


Product:

Garage Doors


Door Designers: Michael G
Review:

Our technician today was Brian B and he was excellent! Very knowledgeable and efficient and did great work. Price and options were clearly laid out. He showed up well within the appointment window and was friendly and courteous. We're very pleased!

- Tina Dover

Service Provided:

Garage Door Repair


Product:

Opener


Review:

While I wish I didn't have the expense of repairing a broken garage spring, we made the right call when we contacted Precision. We called on a Sunday night, immediately got through to an agent who took down our information and made an appointment on the spot -- at 730pm at night. We were contacted by text and phone about the appointment date, got a heads up that he'd arrive within 40 mins. The tech, Brian Birchler arrived on time, did an estimate, explained the situation and got to work. Brian was in uniform and driving a clearly identifiable truck. When the work was complete, he thoroughly explained the repair, asked us for any questions, accepted out credit card and politely left us with a now functioning garage door. The whole process was easy and communication was excellent. Impressed.

- Mary Beth Sullivan

A Response from: Doug

We're impressed with this review, Mary Beth! Keeping you informed about who will arrive and when is what helps make Precision a name you can trust! We're so glad Brian could help with your garage door repair! We look forward to helping you with any (distant) future garage door needs!

Service Provided:

Broken Garage Door Spring Repair


Review:

I requested an estimate and Mike Ganning was my service technician. Mike arrived early, which was great. He was very courteous, professional and friendly. Mike answered all of of questions and addressed all of our concerns and made the process a piece of cake. We originally just wanted to get an estimate but Mike’s professionalism, knowledge and friendly demeanor changed it into a purchase. We look forward to the installation in a few weeks!

- Andrew Boreland

A Response from: Doug

Thanks for the review, Andrew! Mike is a great member of the Precision team so we appreciate you taking the time to share your experience working with him. We love to hear about the impression our employees make on customers. Thank you for choosing Precision! We look forward to installing your new garage door!

Michael G Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Designers: Michael G
Review:

I always like dealing with these people! Always quick, nice, and efficient! I highly recommend using them for any garage door needs! Wes Griffin Armonk N.Y.

- Wesley Griffin

A Response from: Doug

Thanks for the review, Wesley! We appreciate you taking the time to share your experience with Precision!

Service Provided:

Garage Door Repair


Review:

On the recommendation of a neighbor who had used Precision, we had a new garage door opener installed recently. We got an appointment within days of our inquiry and the whole service itself only took a couple of hours. We loved that Precision sent us an email with both a photo and some information about our installer before our service. He was an absolute professional who explained carefully all the attributes of our new opener. We could not be happier with our new, much quieter and updated garage door opener and would heartily recommend Precision.

- Dorothy Lakner

A Response from: Doug

Thanks for the review, Dorothy! Keeping you informed about who to expect and when helps make Precision a name you can trust!

Sonny E Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Sonny E
Review:

Brian was our Technician and he did a fantastic job explaining thouroghly the options to repair our door. The service was done on site and completed to our satisfaction. Fast and easy service! Fully recommend Precision Doors (this is our 3rd time using them).

- David W.

A Response from: Doug

Thanks for the review, David! Giving homeowners various options for garage door repair helps them make a decision they are happy about. Thank you for continuing to choose Precision for your garage door needs!

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Sonor and Eddie couldn't have been more personable, efficient and helpful. They fully discussed my options, and answered my questions, and then installed new openers, together with new springs, cables, pulleys and rollers---all in a very timely and professional manner.

- Marge

A Response from: Doug

Thanks for the review, Marge! Soner and Eddie are great members of the Precision team and we appreciate you taking the time to acknowledge their skills and professionalism! Thank you for choosing Precision!

Sonny E Service Provided:

Install Garage Doors


Product:

Belt Drive Garage Door Opener


Service Technician Team : Sonny E
Review:

Brian did an excellent job. He explained everything, made valid points as to why we needed certain items and performed them flawlessly in a deliberate non rushed manner. Very polite and well spoken, you should make him a partner. We purchased the full $699 package with a 10 year warranty.

- Richard Wiley

A Response from: Doug

Thanks for the review, Richard! Reviews like this help homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs!

Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Review:

Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!

- Raginald Williams

A Response from: Doug

High 5 to you Reginald for this review! Customer satisfaction is very important to us, from the very first phone call to the garage door installation! Thank you for choosing Precision!

Michael G Service Provided:

Install Garage Doors


Door Designers: Michael G
Review:

Michael P. was very professional, Courteous, responsive, informative, and helpful.

- Michael Hardiman

A Response from: Doug

Thanks for the review, Michael! Mike is a great member of the Precision team and we appreciate you taking the time to acknowledge his professionalism! Thanks for choosing Precision!

Michael P Service Provided:

Garage Door Opener Repair


Location Leader: Michael P
1 2 3 4 5
Date: 08/20/2020
Garage Door Repair
,
Review:

Professional technician. Explained what was causing our problem and what needed to be done.

- Richard Edwards

A Response from: Doug

Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
Review:

Precision Garage Door Service of Westchester County is an outstanding company, they go above and beyond in customer service. You will know everything you need to know about the company and your service representatives and technicians even before they arrive. These professionals will take all the time you need to explain and fix your garage door issues. Mike Ganning and Julian Zivan both represented the company well, their customer service was outstanding, they will keep you informed, no need for you to wonder and even have to call the company to follow-up, they will follow-up with you. Honestly, this is one company that does customer service right.

- Frank Palazzo

A Response from: Doug

Thanks for the review! Customer satisfaction is very important to us, from the very first phone call to the garage door service. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!

Julian Z Service Provided:

Garage Door Repair


Product:

Cables


Door Installation Team: Julian Z
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Precision Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543

Licenses

Westchester County Home Improvement License
#WC-24193-H11
Putnam County License
#PC7348