Garage Door Repair Reviews in Westchester County (Updated May 2026)
Precision Garage Door of Westchester Countyhas received 2778 reviews, averaging 4.94 Stars:
Yonkers, NY
New Rochelle, NY
This is the third time I've used Precision for my Garage door needs. Each time I have found the Office Staff and Technicians to be very Professional and Knowledgable. And they have mastered using technology to keep you in the loop from tracking your Tech's arrival to giving you all the options available to solve your issues. Highly recommended!
- Peter Loquercio
Armonk, NY
When our garage door malfunctioned, I called Precision on a Sunday afternoon. A live person picked up and offered a same-day appointment. But as we attending a wedding that day, I requested an appointment the following day. I was given a time window of 10am to 2pm, and at 10:23am I received a courtesy call from the technician, Luis, that he was 10 minutes away. Luis arrived and surveyed the situation. I knew that one of the springs had broken, but requested that both be replaced. Luis also took the time to carefully explain other potential problems and suggested replacing the cables, drums, rollers, and a couple of plates. As the parts were all almost 30 years old, it made sense to me to replace all these items. Upon my approval of the cost, Luis began work immediately, replacing all the indicated components. He worked very efficiently, completing all the work by 12:45pm, and reviewed in detail everything that had been done. I was provided with a detailed invoice. Our garage door now works perfectly, and the work included a 7-year warranty. I am very pleased with Precision, in their communications with me, and especially with Luis, who is a very knowledgeable and capable technician, and who patiently explained everything to me, both before and after the work was done. I would certainly recommend Precision to anyone needing work done on their garage door.
- Bruce Zakalik
Scarsdale, NY
Alex is very professional and patient. He took time to explain to me the details of the issue and the solution accordingly. He completed the repair timely, and now the garage door functions really well! Thank you, Alex.
- Jen Hu
Bronxville, NY
My garage door stopped working and I was able to get an appointment the next day. The technician was friendly, took him time to do a thorough job and explain the work and the cost. It was a bit on the expensive side, but I was able to have my garage door working immediately, which made it worth it.
- Margaret Wang
Somers, NY
Great service and easy website. Communicate throughout the entire process.
- Nicholas Krzemienski
Armonk, NY
Luis was very knowledgeable and helpful.
- Amy Spadafino
White Plains, NY
Mike Antonelli the Door Designer was very helpful and explained the door replacement process clearly. Initial review of your company and products appears competitive. Will do further research and make a decision shortly.
- Philip Scibona
Dobbs Ferry, NY
The motor on my 15 yr old garage door fried which Precision installed when I moved into the house. I booked online for service and Precision and they a technician over in < 2 hours same day. Brendan was super courteous, professional, and friendly. He replaced the motor and the electronics in about an hour and a half - 2 hrs. Great customer service and high quality equipment. Highly recommend
- Chad Schulte
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Briarcliff Manor, NY
I chose Precision Garage Door Service based on its stellar reviews online. Jeffrey Barrales was the technician, and he did an exceptional job. He arrived right on time. He was truly knowledgeable, proficient, professional, and all around a nice person. I will be looking for him whenever service is needed. Thank you!
- S Cho
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Service Technician Team : Jeffrey B
Ossining, NY
Requesting a tune up service for my garage door. Appointment was between 10am to 2pm. Marlon arrived 1:30. I had a valpak coupon for $79.99 for tune up. Coupon was honored immediately and after completing the inspection of garage door. Marlon recommended replacement of 10 plastic door rollers Marlon explained why and showed how old rollers had deteriorated. I decided to replace rollers. Marlon had proper rollers in his vehicle. He replaced rollers in 20 minutes lubricated the door and work was completed in 20 minutes. Excellent prompt and professional service by Marlon. I would highly recommend this company to my neighbors friends and family
- Michael Giltenan
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Mount Vernon, NY
The service provided by Precision Garage doors is excellent, from scheduling the appointment with costumer service, pre-appointment check in with the service manager and execution by the technician. Our technician Luis Rodriguez was courteous, knowledgeable, and professional. Luis performed a thorough assessment of my garage door and its components and answered all my questions. He also provided multiple options for me to consider for replacing damaged springs, and other door hardware. Thanks Luis and keep up the great work!
- Jerome Coutou
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Service Technician Team : Luis R
Harrison, NY
Hector was extremely polite respectful and knowledgeable. Explained everything very clearly and was a pleasure to work with. 5 stars !!
- Marc Lust
Scarsdale, NY
Alex was polite, quick and efficient. He explained the options to me and did the work the same day.
- David Roy
Port Chester, NY
I was told the service would take place between 2PM and 5PM. I got to my garage at 1:30 and found the service crew had opened my garage door and was inside without my permission. Shocked and very disappointed!
- Scott Scher
Hi Scott, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we want to make things right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Yonkers, NY
Beyond the best. Luis was exceptional and explained everything he was going to do. Garage door refurbished and opens like new. Highly recommended
- Martin Johnson
Ossining, NY
Precision was responsive to my inquiry. Set up a day/time for service. Showed up on time with great communication as day unfolded. Tech Luis showed up on time. Was very courteous and informative . Upgraded my garage door ( zero pressure - just information and let me make my own design ) . Very satisfied customer here
- Neal Perlowitz
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Service Technician Team : Luis R
White Plains, NY
Alex is very patient, knowledgeable and very professional
- Shelley Stroud
White Plains, NY
We discovered our garage door wouldn’t open early in the morning as we prepared to leave for work with our vehicle stuck inside. We quickly scrambled to find a repair company and were able to quickly book an appt with Precision for the same day. When the technician Alex got stuck at a job and was going to be later than the 4 hour window allotted, he called to let me know which I appreciated. When he arrived, he was professional and helpful in diagnosing the issue and proposing the needed repairs. It took a couple of hours, but our garage door seems to be working good again.
- Kristin Hoffmann
Katonah, NY
Technician Jeffrey was very knowledgeable and professional and honest he diagnosed and fixed it. Very satisfied.
- Steve Luft
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Service Technician Team : Jeffrey B
White Plains, NY
Alex was incredibly knowledgeable, skilled and a gentleman. He explained the process and made us feel comfortable. The work is great !
- Brian Lazere
Tarrytown, NY
Louis was a joy to work with. He clearly explained why we were experiencing problems with our garage door, what needed to be done and why. He quickly and professionally completed the necessary equipment replacements. The result is a garage door that now works better than new! In addition, Louis is a true gentleman. I strongly recommend him for all garage door repairs that anyone might need. A 6th Star would be appropriate. Jeff Stearney
- Jeff Stearney
Peekskill, NY
Professional, skilled and pleasant. Job well done. Thank you
- Linda Ferguson
Yonkers, NY
Justin did an outstanding job fixing my garage door opener. From the moment he arrived, he was professional, knowledgeable, and clearly experienced. He quickly diagnosed the issue, explained everything in a way that was easy to understand, and got right to work. What really stood out was his attention to detail and commitment to doing the job right—not just a quick fix, but making sure everything was running smoothly and safely. He also made sure to test the system thoroughly before leaving and gave helpful tips to keep it working well in the future. On top of that, Justin was punctual, courteous, and respectful of my time and space. It’s not always easy to find someone this reliable and skilled. I would absolutely recommend him to anyone needing garage door repairs. Great service all around.
- Linda Orozco
Tarrytown, NY
A painless and next day emergency fix. Alex was prompt, courteous and professional. The details and options were clearly presented and the operational fix applied. An experience I can recommend. Thank you.
- William Beam
Dobbs Ferry, NY
This was my first time calling Precision and Alex exceeded my expectations. He communicated when he was coming, was extremely patient in explaining what was going on with my garage door, and the various options available to me. He did not pressure me with any hard sales tactics, but instead educated me on the pros and cons of each option. He took the time to get the job done right and then made sure to clean up everything afterwards. I could not recommend Alex more.
- John L
Pleasantville, NY
Alex came to work on some garage issues and was incredibly punctual, polite and professional. One of the best vendor visits that I have ever experienced. He explained everything and went out of his way to listen and solve. AAA+ service!
- Scott Irgang
South Salem, NY
Unexpectedly the spring and cable snapped on one of our garage doors. I was able to schedule a service online quickly. Communication via email and text was frequent and helpful. David explained all of our repair options, was very kind and professional and got it all fixed that day! Highly recommended!
- Dorothy C
Briarcliff Manor, NY
Angel and Johan were wonderful, they explained everything about our new door. They helped us program our car remote and answered all our questions. They cleaned up everything and made the whole process seamless!!! Also thank you Mike for helping us select a beautiful door, we love the way it looks Best Candy and Ted Kantor
- Candy Kantor
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Somers, NY
Excellent professional service! The serviceman arrived the same day I called and in the window promised, installed new hardware and a motor, and got my garage door operational again. Thank you!
- Betsy Glass
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Service Technician Team : Luis R
Garage door fixed in no time at all! Great job!
- Kathy Blomquist