Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 1582 reviews, averaging 4.92 Stars:
Cortlandt Manor, NY
Hi Howard! So happy you're satisfied with the work Jared completed! The health and safety of our customers and employees is so important to us, which is why we're taking the necessary precautions during this time.
Cortlandt Manor, NY
My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!
- William Fields
Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!
Ossining, NY
Mike Ganning was excellent during his visit to my house troubleshoot some minor garage issues and also quote me on a replacement garage panel. Very pleased with the service and the way he interacted.
- Eldo James
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Service Technician Team : Michael G
Bedford, NY
Our technician today was Brian B and he was excellent! Very knowledgeable and efficient and did great work. Price and options were clearly laid out. He showed up well within the appointment window and was friendly and courteous. We're very pleased!
- Tina Dover
Peekskill, NY
While I wish I didn't have the expense of repairing a broken garage spring, we made the right call when we contacted Precision. We called on a Sunday night, immediately got through to an agent who took down our information and made an appointment on the spot -- at 730pm at night. We were contacted by text and phone about the appointment date, got a heads up that he'd arrive within 40 mins. The tech, Brian Birchler arrived on time, did an estimate, explained the situation and got to work. Brian was in uniform and driving a clearly identifiable truck. When the work was complete, he thoroughly explained the repair, asked us for any questions, accepted out credit card and politely left us with a now functioning garage door. The whole process was easy and communication was excellent. Impressed.
- Mary Beth Sullivan
We're impressed with this review, Mary Beth! Keeping you informed about who will arrive and when is what helps make Precision a name you can trust! We're so glad Brian could help with your garage door repair! We look forward to helping you with any (distant) future garage door needs!
Mamaroneck, NY
I requested an estimate and Mike Ganning was my service technician. Mike arrived early, which was great. He was very courteous, professional and friendly. Mike answered all of of questions and addressed all of our concerns and made the process a piece of cake. We originally just wanted to get an estimate but Mike’s professionalism, knowledge and friendly demeanor changed it into a purchase. We look forward to the installation in a few weeks!
- Andrew Boreland
Thanks for the review, Andrew! Mike is a great member of the Precision team so we appreciate you taking the time to share your experience working with him. We love to hear about the impression our employees make on customers. Thank you for choosing Precision! We look forward to installing your new garage door!
Armonk, NY
I always like dealing with these people! Always quick, nice, and efficient! I highly recommend using them for any garage door needs! Wes Griffin Armonk N.Y.
- Wesley Griffin
Thanks for the review, Wesley! We appreciate you taking the time to share your experience with Precision!
Garage Door Repair
Ossining, NY
On the recommendation of a neighbor who had used Precision, we had a new garage door opener installed recently. We got an appointment within days of our inquiry and the whole service itself only took a couple of hours. We loved that Precision sent us an email with both a photo and some information about our installer before our service. He was an absolute professional who explained carefully all the attributes of our new opener. We could not be happier with our new, much quieter and updated garage door opener and would heartily recommend Precision.
- Dorothy Lakner
Thanks for the review, Dorothy! Keeping you informed about who to expect and when helps make Precision a name you can trust!
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Sonny E
Harrison, NY
Brian was our Technician and he did a fantastic job explaining thouroghly the options to repair our door. The service was done on site and completed to our satisfaction. Fast and easy service! Fully recommend Precision Doors (this is our 3rd time using them).
- David W.
Thanks for the review, David! Giving homeowners various options for garage door repair helps them make a decision they are happy about. Thank you for continuing to choose Precision for your garage door needs!
Irvington, NY
Sonor and Eddie couldn't have been more personable, efficient and helpful. They fully discussed my options, and answered my questions, and then installed new openers, together with new springs, cables, pulleys and rollers---all in a very timely and professional manner.
- Marge
Thanks for the review, Marge! Soner and Eddie are great members of the Precision team and we appreciate you taking the time to acknowledge their skills and professionalism! Thank you for choosing Precision!
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Service Technician Team : Sonny E
Briarcliff Manor, NY
Brian did an excellent job. He explained everything, made valid points as to why we needed certain items and performed them flawlessly in a deliberate non rushed manner. Very polite and well spoken, you should make him a partner. We purchased the full $699 package with a 10 year warranty.
- Richard Wiley
Thanks for the review, Richard! Reviews like this help homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs!
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Service Technician Team : Brian B
Katonah, NY
Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!
- Raginald Williams
High 5 to you Reginald for this review! Customer satisfaction is very important to us, from the very first phone call to the garage door installation! Thank you for choosing Precision!
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Michael P. was very professional, Courteous, responsive, informative, and helpful.
- Michael Hardiman
Thanks for the review, Michael! Mike is a great member of the Precision team and we appreciate you taking the time to acknowledge his professionalism! Thanks for choosing Precision!
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Professional technician. Explained what was causing our problem and what needed to be done.
- Richard Edwards
Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.
Ossining, NY
Precision Garage Door Service of Westchester County is an outstanding company, they go above and beyond in customer service. You will know everything you need to know about the company and your service representatives and technicians even before they arrive. These professionals will take all the time you need to explain and fix your garage door issues. Mike Ganning and Julian Zivan both represented the company well, their customer service was outstanding, they will keep you informed, no need for you to wonder and even have to call the company to follow-up, they will follow-up with you. Honestly, this is one company that does customer service right.
- Frank Palazzo
Thanks for the review! Customer satisfaction is very important to us, from the very first phone call to the garage door service. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!
Dobbs Ferry, NY
Precision Door is the ONLY company to call for you garage door issues. Soner was my technician. Prior to his arrival i received a text with his photo and a bio all about him! NEVER has a company done that before and i felt like a friend was coming to my home. Soner explained all that was wrong and the door needed a good 18 year old servicing as well as a broken spring. He explained everything in detail to me and showed me all the things i the door and keypad that I never knew ! Do not hesitate on calling Precision Door. I usually do not write reviews but I had to for this company. True professionals from the first phone call!!!
- Barbara Feld
Thanks for the review, Barbara! Customer satisfaction is very important, from the very first phone call to the actual garage door service. We appreciate you taking the time to leave this review, as it helps homeowners know Precision is a name you can trust! Thank you for choosing Precision for your garage door repair.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Sonny E
Ardsley, NY
Leo the Tech was excellent
- Frank Sergi
Thanks for the review, Frank!
Cortlandt Manor, NY
My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise
- John Tepe
Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.
Ossining, NY
Precision installed a new Liftmaster garage door opener, belt drive, key pads and remotes. The technician was highly professional, friendly and took the time to patiently and clearly answer all our questions, explain all the new features and controls and make sure our WiFi setup worked. We are very satisfied customers.
- Stuart
Thanks for the review, Stuart! It's important to us that homeowners understand the features and functions of the products they buy. Thank you for choosing Precision for your new LiftMaster garage door opener installation.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Sonny E
Mount Vernon, NY
Knowledgeable and courteous. Worked quickly and efficiently. Satisfied ,happy with work.
- Lisa Smith-Lewis
Thanks for the review, Lisa! We appreciate you taking the time to share your experience with Julian and Precision. Thank you for choosing Precision for your garage door needs.
Mohegan Lake, NY
Perfect. The tech called first, showed up on time, solved the problem promptly, identified certain products that were covered under warranty, and the work was all done for a fair price.
- Barry Pollack
Thanks for the review, Barry! We appreciate you taking the time to share your experience with Precision!
Bedford, NY
We are extremely grateful to Leonardo from Precision for the excellent service he gave us. In addition to being very pleasant and polite, he was obviously knowledgeable, diagnosed the problems accurately, answered all our questions and outlined the various alternatives very clearly. He priced each one specifically with no mumbo jumbo and so enabled us to make the best decision. He did all the work neatly and left everything cleaner than before he arrived, and observed every possible Covid. We can very strongly recommend Precision.
- DKL, Bedford
Thanks for the review! We love to hear when our techs make a great impression on homeowners. Clear communication about garage door products, service options, and answering questions helps homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs.
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Service Technician Team : Leonardo R
Mount Vernon, NY
Great service!! Leo is a true asset to your service team????
- Peggy Hickey
Thanks for the review, Peggy! Leo has been part of the Precision team for a while now and we think he's an asset too! We're lucky to have him! Thank you for choosing Precision for your garage door repair!
Katonah, NY
Brian B. was great as he was friendly, professional, told us what needed to be done without being pushy and he was quick. We are happy with his work. Not thrilled about the high cost.
- Lilai Luongo
Thanks for the review, Lilai! We appreciate you taking the time to acknowledge Brian's professionalism and friendliness! Thanks for choosing Precision for your garage door needs.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Brian B
Mount Vernon, NY
I was looking for a company for garage door repairs and choose Precision. Thank you so much , we were very pleased with Julian, the technician and the service we received. We are so happy to finally be able to open and close our garage door. I would highly recommend your company . Thank you again.
- Juliana Zervos
Thanks for the review, Juliana! Reviews like this help homeowners know that Precision is a name you can trust. Thank you for choosing Precision for your garage door repair!
Larchmont, NY
Good reviews on line. Sonar was friendly, helpful, and fast. Did exactly what was needed, right on the spot. Great service! Highly recommended
- Diana Hechler
Thanks for the review, Diana! We know how valuable your time is so our techs have fully stocked trucks so they can get the job done right on the spot! Thank you for choosing Precision for your garage door needs.
Montrose, NY
You can tell a lot about a company and their attention to the customer service experience by the technology used to streamline communications & order processing, and the quality controls during the installation process. The easy to use chat feature on the Precision website made a great first impression; the text alerts confirming the appointment and the installers arrival time managed expectations, and the installation of the equipment was quick and professionally managed. I was also impressed by the personal background text sent about the installer, the installer's product knowledge, and the time he took to quickly program the remote in my car. It was an excellent customer service experience- beginning to end.
- Steven Hirsch
Thanks for the review, Steven! We believe that communication with customers from the very first phone call to the actual garage door opener installation creates a better understanding of what to expect during your service. Thank you for choosing Precision for your garage door needs.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Service Technician Team : Jared W
Cross River, NY
Initially I chose Precision because they were close to home, but now I would not go anywhere else. They provided top notch service; on-time, knowledgeable, and willing to educate me on how to troubleshoot issues in the future. It was a pleasure - thank you very much.
- Kevin Martinsen
Thanks for the review, Kevin! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust!
Briarcliff Manor, NY
Very responsive to questions.
- Yolanda Moreno
Thank you for the review, Yolanda! We appreciate you taking the time to share your experience with Precision.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Brian B
Mount Vernon, NY
Great customer service experience from end to end. Soner took the time to explain my temporary repair then walk me thru ordering a new door. I wish all service companies operated this way. They are at a level I have never seen before. What a pleasure!!!
- Andrew Finn
Thank you for the review, Andrew! It's very important to us that our customers have a great experience from beginning to end, so we appreciate you taking the time to acknowledge our service. It's because of great, honest reviews like yours that homeowners know Precision is a name you can trust! Thank you for choosing us for your garage door repair! We look forward to helping you with your new garage door.
Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience
- Howard Pearlman