Read what people are saying
about Precision Garage Door in:
Cortlandt Manor, NY
Precision Garage Door of Westchester Countyhas received 61 reviews, averaging 4.98 Stars:
Cortlandt Manor, NY
Product:
Cortlandt Manor, NY
Thank you Precision. My garage door stopped working Saturday night and I called the 24 hour number. Matt was here Sunday morning and knew exactly what to do. The springs had snapped and he fixed the door better than new. He was informed and courteous and I will definitely request him if I Ever need service. Thank you Matt and Precision!
- Robin W
Cortlandt Manor, NY
Same day service. Professional technician. Everything was explained upfront clearly and concisely. Have used Precision for years .
- Richard Edwards
Cortlandt Manor, NY
Service man was friendly , courteous , knowledgable and efficient. Checked door prior to start of work and made recommendations as to necessary repairs with cost impact . Performed repairs quickly. I would highly recommend tyler the service tech and use Precision door again for future repairs.
- Joseph Trongone
Cortlandt Manor, NY
Leo was extremely professional and helpful. From calling to finish was a pleasurable experience. Thanks!
- Michael Franek
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Location Leader: Leonardo R
Cortlandt Manor, NY
The response from Precision doors was great! The were able to dispatch a repair technician with a day of me reporting the door failure. Jesse was great, friendly, extremely knowledgeable and went above and beyond the call of duty. After diagnosing the cause of the broken door and best method for fixing it, he also proceeded to change out the light bulbs, lubricate the rollers and track (which made a huge difference), and even help me program the door opener key pads. Thanks to him I had to provide 5 stars. There was one aspect that left me unhappy. He reinforced both doors with a Gosh Bracket to avoid future failures. Those brackets cost $85 each. I paid $170 for both doors. Lowes sells the same bracket for $15.98. Why such an extreme mark up on the material price???
- David Knox
Cortlandt Manor, NY
I am so glad to do business with a company that really cares for their customers and follows up on all calls. The work is always done in a neat fashion and the workers are friendly and presentable. I always feel the my business is appreciated.
- Edwina Kilinski
Cortlandt Manor, NY
We had a great experience with your company! It was easy to make an appointment on line, and when I called with a question, a very helpful young lady gave me all the information I needed. I was able to make an appointment for the next morning and even received a phone call letting me know that our technician would be there soon. Jesse called about 5 minutes later to let me know he was on his way. When he arrived he evaluated the situation and gave us several options for repairs of our problem. Jesse was very friendly, courteous and professional and went to work quickly. When he completed the job he made sure it was to our satisfaction. From now on when we need any work done on our garage doors, we will call Precision and ask for Jesse.
- Alissa Jacobson
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Service Technician Team : Jesse P
Cortlandt Manor, NY
I was very skeptical of calling a company for a repair of any kind without knowing exactly what was wrong. I chose precision due to location and vicinity of my home. From the time I scheduled the appointment up until the job completion, it has been better than five star service. I have no words to express how professional and knowledgeable Jessie is. From the moment he arrived, he was nothing less than professional And welcomed all my questions. Had I had been given a company as a reference by anyone, the experience couldn’t have been any better. Repair was fast, efficient, and the result was beyond impressive. Being in the medical field, the fact that they respect Covid and respect everyone by keeping safety a priority, was beyond what I could’ve ever expected. Jessie was so impressive with how professional and knowledgeable he is In addition to the fact safety was always maintained and he remained masked with a very protective mask throughout the visit. I am so sorry I can only give five stars. Pricing is more than fair and the fact that they come on weekends and is no extra cost is on his also another five star feature. Don’t go anywhere else. This is going to be my go to for all garage door needs And it should be yours too.
- Jennifer Kroll
Cortlandt Manor, NY
Professional, fast, timely and courteous service workers.
- Nick Speranza
Cortlandt Manor, NY
Jesse was awesome, super professional, friendly and efficient!! Would 1,000% recommend Precision to anyone who needs garage door service!!
- Eric Mendel
Cortlandt Manor, NY
Every time I've used this company everything has been perfect. the guys are friendly the work is impeccable they clean up after themselves top notch thanks again we love the new doors!
- Joseph Pagano
Cortlandt Manor, NY
This is the third garage door opener I’ve had to replace. My old ones lasted 20 years. Precision Garage Door Service has replaced all three and each time I was very happy with the work. They were timely, courteous and efficient. The techs were extremely pleasant and helpful in setting up my doors on the app.
- Chris Mazzilli
Hi Chris! Thank you for being a loyal customer! We love to hear from homeowners who have worked with Precision over the years! We look forward to helping with any future garage door needs.
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Location Leader: Leonardo R
Cortlandt Manor, NY
I would highly recommend precision for your garage doors. My springs were broken. Leo the technician was excellent. Very courteous and polite. Knew exactly what was wrong.
- Robin Pasquale
Hi Robin! Thank you for choosing Precision! Leo is a great technician so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.
Cortlandt Manor, NY
Excellent service sent us a professional technician just two days to wait for an appointment arrived early completed the job just what we needed efficient reasonably priced pleasant technician thank you so much
- Suzanne Smith
Hi Suzanne! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair!
Cortlandt Manor, NY
Very knowledgeable about his job. Had everything needed on his truck. In and out in a hour and a half.
- Louis Sorrentino
Hi Louis! Our techs have fully stocked trucks so they can complete the job on the very same day as the appointment, which saves you time and money! We look forward to helping you with any future garage door repairs.
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Location Leader: Leonardo R
Cortlandt Manor, NY
Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience
- Howard Pearlman
Hi Howard! So happy you're satisfied with the work Jared completed! The health and safety of our customers and employees is so important to us, which is why we're taking the necessary precautions during this time.
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Cortlandt Manor, NY
My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!
- William Fields
Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!
Cortlandt Manor, NY
Professional technician. Explained what was causing our problem and what needed to be done.
- Richard Edwards
Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.
Cortlandt Manor, NY
My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise
- John Tepe
Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.
Cortlandt Manor, NY
Fastest repair I ever had. After my door broke, I was able to make an appointment and get it fixed in less than 24 hours. Leo was great at explaining the problem and options.
- Erik Terezakis
Cortlandt Manor, NY
Fantastic! The tech was early and did the job in about an hour. He also stayed to help set up the app for the phone. thank you!
- Daniel Dondero
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Service Technician Team : Jesse P
Cortlandt Manor, NY
Jared was prompt, professional and courteous. He explained how to resolve the issues that I was having with my garage door and went about resolving them. He was very skilled and helpful. Jared left my door in good shape and very clean.
- Terin Fitzgerald
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Cortlandt Manor, NY
Mike, my technician, called me to let me know he was on his way. He arrived on time. He explained everything to me. He was funny, fast and courteous. He made sure everything ran right before he left and even called me to let me know he was finished. I will 100% use your service again.
- Theresa Guarino
Cortlandt Manor, NY
The technicians were great and explained to me the problems and solution easily.
- Pete Sellazzo
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Cortlandt Manor, NY
Kudos to Precision Door, exceeded all expectations. I found them through a ValPack coupon. Had an appointment within the promised 2 hour window, tech Jessie was prompt and courteous, called to let me know his exact arrival time (even offered to buy coffee on the way!), he worked efficiently, explained all options and outcomes, solved the problem and did general maintenance. Did not break the bank. Highly recommended!!!
- Dana Bogatz
Cortlandt Manor, NY
Leo was so sweet. He explained to me what needed to be done to fix the issue and answered my questions very patiently and was extremely courteous
- Eileen Gottesman
Cortlandt Manor, NY
Richard taught me something I did not know how the garage is set to hit the ground the other guys who installed it did not make certain how deep it hit the ground and Richard fixed it because the screws going into the wall started coming out and I noticed it that's why I called and he mounted it again and know when it hits the ground it doesn't even come out of the wall it stays perfect into the wall mount. No bigee but fixed. Thanks
- John Marinese
Product:
Cortlandt Manor, NY
5 stars. Received same day service call to repair garage door. Courteous, prompt, exceeded expectations. Tech was friendly, competent, and finished ahead of schedule. He is a wonderful rep for the company.
- John Rubino
Cortlandt Manor, NY
We have used your company before and have always been very satisfied. Today was no exception - Brian and Matt were both very pleasant and completed the work in a prompt and efficient manner. I commend you on your excellent staff and service.
- Stephen Mignano
Product:
Excellent service. Fit us in at the last moment. Matt the technician did the work quickly and professionally and provided great advice. Nice to have a company and individual that provide great customer service! Highly recommend
- Rich Oelsner