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Read what people are saying
about Precision Garage Door in:

Cortlandt Manor, NY

Precision Garage Door of Westchester County
has received 66 reviews, averaging 4.98 Stars:
1 2 3 4 5
Review:

Matt was knowledgeable, efficient and friendly. He explained everything to me clearly including pros and cons of various options. It was a pleasure doing business with Precision.

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Service Provided:
Garage Door Repair

Review:

Matthew was very knowledgeable and provided me with enough information to review the various options and make an informed decision. He was polite and had a very pleasant and engaging demeanor.

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Service Provided:
Garage Door Opener Repair

Review:

Easy to set up appointment. Communication regarding arrival time was excellent. Technician Alex was outstanding. He is knowledgeable and pleasant. He is an excellent representative for your company, along with staff who set up appointment.

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Alex B Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Alex B
Review:

I was very pleased with my garage door being fixed today. Jillian was very efficient and got the job done quickly. Alerted me that the panel He replaced had a slight dent and told me that he would report this,with me not even asking him too. Will recommend your company

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Julian Z Service Provided:
Garage Door Repair

Door Installation Team: Julian Z
Review:

Excellent service. Fit us in at the last moment. Matt the technician did the work quickly and professionally and provided great advice. Nice to have a company and individual that provide great customer service! Highly recommend

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thank you Precision. My garage door stopped working Saturday night and I called the 24 hour number. Matt was here Sunday morning and knew exactly what to do. The springs had snapped and he fixed the door better than new. He was informed and courteous and I will definitely request him if I Ever need service. Thank you Matt and Precision!

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Service Provided:
Garage Door Repair

Review:

Same day service. Professional technician. Everything was explained upfront clearly and concisely. Have used Precision for years .

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Service Provided:
Garage Door Repair

Review:

Service man was friendly , courteous , knowledgable and efficient. Checked door prior to start of work and made recommendations as to necessary repairs with cost impact . Performed repairs quickly. I would highly recommend tyler the service tech and use Precision door again for future repairs.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Leo was extremely professional and helpful. From calling to finish was a pleasurable experience. Thanks!

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Leonardo R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Leonardo R
Review:

The response from Precision doors was great! The were able to dispatch a repair technician with a day of me reporting the door failure. Jesse was great, friendly, extremely knowledgeable and went above and beyond the call of duty. After diagnosing the cause of the broken door and best method for fixing it, he also proceeded to change out the light bulbs, lubricate the rollers and track (which made a huge difference), and even help me program the door opener key pads. Thanks to him I had to provide 5 stars. There was one aspect that left me unhappy. He reinforced both doors with a Gosh Bracket to avoid future failures. Those brackets cost $85 each. I paid $170 for both doors. Lowes sells the same bracket for $15.98. Why such an extreme mark up on the material price???

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Jesse P Service Provided:
Garage Door Repair

Service Technician Team : Jesse P
Review:

I am so glad to do business with a company that really cares for their customers and follows up on all calls. The work is always done in a neat fashion and the workers are friendly and presentable. I always feel the my business is appreciated.

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Alex B Service Provided:
Garage Door Repair

Service Technician Team : Alex B
Review:

We had a great experience with your company! It was easy to make an appointment on line, and when I called with a question, a very helpful young lady gave me all the information I needed. I was able to make an appointment for the next morning and even received a phone call letting me know that our technician would be there soon. Jesse called about 5 minutes later to let me know he was on his way. When he arrived he evaluated the situation and gave us several options for repairs of our problem. Jesse was very friendly, courteous and professional and went to work quickly. When he completed the job he made sure it was to our satisfaction. From now on when we need any work done on our garage doors, we will call Precision and ask for Jesse.

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Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

I was very skeptical of calling a company for a repair of any kind without knowing exactly what was wrong. I chose precision due to location and vicinity of my home. From the time I scheduled the appointment up until the job completion, it has been better than five star service. I have no words to express how professional and knowledgeable Jessie is. From the moment he arrived, he was nothing less than professional And welcomed all my questions. Had I had been given a company as a reference by anyone, the experience couldn’t have been any better. Repair was fast, efficient, and the result was beyond impressive. Being in the medical field, the fact that they respect Covid and respect everyone by keeping safety a priority, was beyond what I could’ve ever expected. Jessie was so impressive with how professional and knowledgeable he is In addition to the fact safety was always maintained and he remained masked with a very protective mask throughout the visit. I am so sorry I can only give five stars. Pricing is more than fair and the fact that they come on weekends and is no extra cost is on his also another five star feature. Don’t go anywhere else. This is going to be my go to for all garage door needs And it should be yours too.

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Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Professional, fast, timely and courteous service workers.

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Anthony B Service Provided:
Garage Door Repair

Service Technician Team : Anthony B
Review:

Jesse was awesome, super professional, friendly and efficient!! Would 1,000% recommend Precision to anyone who needs garage door service!!

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Jesse P Service Provided:
Garage Door Repair

Service Technician Team : Jesse P
Review:

Every time I've used this company everything has been perfect. the guys are friendly the work is impeccable they clean up after themselves top notch thanks again we love the new doors!

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Julian Z Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Julian Z
Review:

This is the third garage door opener I’ve had to replace. My old ones lasted 20 years. Precision Garage Door Service has replaced all three and each time I was very happy with the work. They were timely, courteous and efficient. The techs were extremely pleasant and helpful in setting up my doors on the app.

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A Response from: Doug

Hi Chris! Thank you for being a loyal customer! We love to hear from homeowners who have worked with Precision over the years! We look forward to helping with any future garage door needs.

Leonardo R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Leonardo R
Review:

I would highly recommend precision for your garage doors. My springs were broken. Leo the technician was excellent. Very courteous and polite. Knew exactly what was wrong.

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A Response from: Doug

Hi Robin! Thank you for choosing Precision! Leo is a great technician so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Leonardo R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Excellent service sent us a professional technician just two days to wait for an appointment arrived early completed the job just what we needed efficient reasonably priced pleasant technician thank you so much

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A Response from: Doug

Hi Suzanne! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair!

Service Provided:
Broken Garage Door Spring Repair

Review:

Very knowledgeable about his job. Had everything needed on his truck. In and out in a hour and a half.

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A Response from: Doug

Hi Louis! Our techs have fully stocked trucks so they can complete the job on the very same day as the appointment, which saves you time and money! We look forward to helping you with any future garage door repairs.

Leonardo R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Leonardo R
Review:

Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience

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A Response from: Doug

Hi Howard! So happy you're satisfied with the work Jared completed! The health and safety of our customers and employees is so important to us, which is why we're taking the necessary precautions during this time.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!

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A Response from: Doug

Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Professional technician. Explained what was causing our problem and what needed to be done.

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A Response from: Doug

Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.

Service Provided:
Garage Door Repair

Review:

My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise

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A Response from: Doug

Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.

Service Provided:
Garage Door Opener Repair

Review:

Fastest repair I ever had. After my door broke, I was able to make an appointment and get it fixed in less than 24 hours. Leo was great at explaining the problem and options.

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leonardo R
Review:

Awesome service. So easy to work with. Great work. We had been using a different company, but we called Precision after the other company failed to return phone calls. We received a reminder email the day before our appointment with Precision. The day of the appointment, we received an email and a call from the technician, Jesse, that he was on his way. He was very polite. He identified what needed to be fixed right away and quickly fixed the problem. I could not be happier.

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Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
Review:

Fantastic! The tech was early and did the job in about an hour. He also stayed to help set up the app for the phone. thank you!

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Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jesse P
Review:

Jared was prompt, professional and courteous. He explained how to resolve the issues that I was having with my garage door and went about resolving them. He was very skilled and helpful. Jared left my door in good shape and very clean.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Mike, my technician, called me to let me know he was on his way. He arrived on time. He explained everything to me. He was funny, fast and courteous. He made sure everything ran right before he left and even called me to let me know he was finished. I will 100% use your service again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technicians were great and explained to me the problems and solution easily.

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Brian BIRCH Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Brian BIRCH
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Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543