Read what people are saying
about Precision Garage Door in:
Mount Kisco Area, NY
Precision Garage Door of Westchester Countyhas received 581 reviews, averaging 4.92 Stars:
Katonah, NY
Mohegan Lake, NY
We used Precision previously and were very pleased with the service and quality of the repair. We liked the fact that your company was flexible in accommodating visit times to suit our schedule. When we had a problem we called you again. We are very pleased with the service and the work. Jesse was knowledgeable and most helpful and replaced parts that were worn out. Thanks
- Rama Iyengar
Yorktown Heights, NY
Alex came to fix our garage door remotes and also to assess the keypad that was blinking and not functioning well. He was very thorough and professional in his assessment. He fixed the problems as well as provided with clear, simple to understand explanations about our system and offered recommendations for improvements. We were extremely pleased with his service and do plan to continue with Precision and utilize Alex in the very near future to complete the recommended services.
- Lorraine Williams
Cortlandt Manor, NY
Thank you Precision. My garage door stopped working Saturday night and I called the 24 hour number. Matt was here Sunday morning and knew exactly what to do. The springs had snapped and he fixed the door better than new. He was informed and courteous and I will definitely request him if I Ever need service. Thank you Matt and Precision!
- Robin W
Somers, NY
Alex was absolutely terrific under very trying circumstances. Problem all fixed Much appreciated Always Thanks
- Ken Zuckerman
Chappaqua, NY
Matt was great, not only personable but very thorough. He explained all the options and costs in the estimates so that I could make an informed decision. He estimated an hour to do the work but because of the rotted wood on the door it took him 2 hours, but he didn't change the agreed estimate. I highly recommend Precision.
- Jim Conkling
Product:
Cortlandt Manor, NY
Same day service. Professional technician. Everything was explained upfront clearly and concisely. Have used Precision for years .
- Richard Edwards
Mount Kisco, NY
I made an appointment by phone and received texts confirming the appointment. Matt came and installed a push-button garage door opener and re-programmed my remotes. He was friendly, efficient, knowledgable, and informative. I would definitely use them again if I have a problem with my garage doors.
- Debbie
Cortlandt Manor, NY
Service man was friendly , courteous , knowledgable and efficient. Checked door prior to start of work and made recommendations as to necessary repairs with cost impact . Performed repairs quickly. I would highly recommend tyler the service tech and use Precision door again for future repairs.
- Joseph Trongone
Yorktown Heights, NY
Had my garage door opener replaced today and I m u st say the gentleman that came to do the work were outstanding very professional and knowledgeable I would recommend your company 100 percent you guys rock thank you for a job well done
- James DeLuccia
Yorktown Heights, NY
We called Precision at 7:00am in the morning and by Noon that same day a tech was present to inspect/repair our garage. Leonardo R. called twice to keep us informed on his arrival time. Leonardo arrived at the time promised, inspected our damaged garage, provided multiple options for repair and was professional throughout. Great experience and will recommend.
- Kevin Kenny
Katonah, NY
Tech was very friendly and knowledgeable . Price for service seem high .
- Bob Abatecola
Peekskill, NY
As a retired Architect with over 40 years in the business, I have learned that when you find a firm with mechanics that know their stuff you stick with them, Good job done well, very friendly and nice to talk to. If someone asks I'll recommend you
- Joel Hutt
Cortlandt Manor, NY
Leo was extremely professional and helpful. From calling to finish was a pleasurable experience. Thanks!
- Michael Franek
Product:
Location Leader: Leonardo R
Cortlandt Manor, NY
The response from Precision doors was great! The were able to dispatch a repair technician with a day of me reporting the door failure. Jesse was great, friendly, extremely knowledgeable and went above and beyond the call of duty. After diagnosing the cause of the broken door and best method for fixing it, he also proceeded to change out the light bulbs, lubricate the rollers and track (which made a huge difference), and even help me program the door opener key pads. Thanks to him I had to provide 5 stars. There was one aspect that left me unhappy. He reinforced both doors with a Gosh Bracket to avoid future failures. Those brackets cost $85 each. I paid $170 for both doors. Lowes sells the same bracket for $15.98. Why such an extreme mark up on the material price???
- David Knox
Somers, NY
Because of broken springs, my garage door would not open. A young man named Alexei came out this afternoon. He did beautiful, careful work, first explaining the problem to me. He not only carefully replaced the springs, but checked the entire door and its mechanism. He demonstrated a safety feature on the door opening system, something I had not known about, and before he left, gave me important maintenance tips as well. I felt reassured knowing that if the door ever gave me further trouble in years down the line, I would know what company to call. Very fine work, done carefully and knowledgeably .
- Victoria Allen
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Service Technician Team : Aleksei C
South Salem, NY
The garage door expert, Aleksi Coss, was very courteous, and did a fantastic job of explaining everything that he was installing. I give him 5 stars.
- William Donovan
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Service Technician Team : Aleksei C
Buchanan, NY
We are very happy with our garage door repair today. Tyler was an excellent technician. Thank you for your quick and prompt service.
- Suzan Rich
Buchanan, NY
Hello, Our repairman was great although we did not go ahead with the repair because it was too expensive.
- Loretta Renda
Yorktown Heights, NY
Excellent customer service -Jessie was very professional and knowledgeable and he did an excellent job on both doors. He made sure they were safe and running smooth. Highly recommend him and Precision Garage Door. Thank you !
- Christina Maratos
Yorktown Heights, NY
The response in getting someone to our home was amazing and very timely. Within 24 hours a repair technician was at our home. He contacted us prior to his arrival and clearly kept us up to date as to his estimated time he would actually arrive. He was quick in completing the repair and cleaned up at the completion of the work performed. He was also very polite. That said, hecreplaced one broken spring and one working spring. He also replaced the broken operating cable associated with the broken spring Our only complaint was the exorbitant fee charged to perform less than 40 minutes of work. For the price quoted we opted to replace only the four rollers which he indicated needed replacement. The charge he technician quoted to replace the additional 6 original rollers was approximately $250.00 more. After speaking to our neighbors they all agreed that the proposed pricing for the replacement of all the rollers was ridiculous and should have been included in the price we paid. Suffice is to say that the we felt that we paid more than a a fair price for the amount of time it took to make the repair. The company should have replaced all the rollers at the price point paid.
- Gary Lipperman
South Salem, NY
It was an absolute pleasure meeting Kyle. He was courteous and professional. Prior to making the repair on my garage door, Kyle did a thorough inspection of my garage doors and all of the mechanisms. He was able to send me an immediate estimate in email for work that was completed today and for things that will need to be repaired and/or replaced in the not too distant future. I am very happy with Kyle’s work. I’m looking forward to his next visit to my home.
- Ron Levinsky
Mohegan Lake, NY
Robert was excellent. He performed the repair and made sure everything was working properly. He was very nice, explained everything. I would not hesitate to use Precision again and would definitely ask for Robert.
- Rose Simone
Chappaqua, NY
I received excellent and timely assistance from the repair technician Julian. He found and diagnosed my problem area quickly and professionally. He ordered some new parts and I'm sure will do a very capable job in the upcoming fix.
- Al Fair
Yorktown Heights, NY
Super friendly. Very knowledgeable and fair in terms of pricing. They have been to my house several times to deal with some issues and have been on point each time. I highly recommend them.
- Ken Barer
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Service Technician Team : Alex B
Cortlandt Manor, NY
I am so glad to do business with a company that really cares for their customers and follows up on all calls. The work is always done in a neat fashion and the workers are friendly and presentable. I always feel the my business is appreciated.
- Edwina Kilinski
Cortlandt Manor, NY
We had a great experience with your company! It was easy to make an appointment on line, and when I called with a question, a very helpful young lady gave me all the information I needed. I was able to make an appointment for the next morning and even received a phone call letting me know that our technician would be there soon. Jesse called about 5 minutes later to let me know he was on his way. When he arrived he evaluated the situation and gave us several options for repairs of our problem. Jesse was very friendly, courteous and professional and went to work quickly. When he completed the job he made sure it was to our satisfaction. From now on when we need any work done on our garage doors, we will call Precision and ask for Jesse.
- Alissa Jacobson
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Service Technician Team : Jesse P
Goldens Bridge, NY
Alexi was a pleasure to work with. He did the job quickly, efficiently and educated us on what we need to do to keep the garage door operating smoothly.
- Arthur Kooper
Peekskill, NY
Julian was outstanding. He initially analyzed the situation, discussed the issues with me, and then developed a plan to rectify the problem. What was a problem for myself and my family was quickly resolved. Thanks, Julian
- Steven Danielson
Bedford, NY
Our technician, Carlos Ortiz was very courteous and professional.. Assessed the problem quickly and gave us a detailed invoice . I have used Precision before and have been fully satisfied with their work.
- Linda Nave
Doug was friend, polite, quick and explained clearly my options on this repair. Thank you.
- Ann Shankman