Read what people are saying
about Precision Garage Door in:
White Plains, NY
Precision Garage Door of Westchester Countyhas received 106 reviews, averaging 4.85 Stars:
White Plains, NY
Hi Lisa! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust, from the very first phone call to the actual garage door repair!
White Plains, NY
Prompt service, excellent call center, and a serious attempt to help us fix the problem DIY before scheduling the service call.
- Paul Dalle-Molle
Hi Paul! Thank you for choosing Precision! We know that helping you solve very minor issues on your own over the phone can eliminate the need for a service call, especially if the job is something minimal such as safety eyes or the opener. We look forward to helping you with any future garage door repairs.
Garage Door Opener Install
Product:
Garage Door Opener
White Plains, NY
I somehow lost my comments, so if the other one actual got sent sorry for duplicate but I wanted to insure that you got my review. Right from the start of placing a service call to the completion of the job, I cannot find anything negative to say. Joey my service tech was a very warm and personable young man. He explained step by step what he did and what my options were. It was not a hard “sell” as most people try, and I appreciated that. It was really a no brainer to actually get a new system since my current one was on borrowed time. So actually I saved money by being proactive. I know how hard it is to find techs since we have an HVAC company and I surely would value Joey. He called a couple of times to keep me informed when he would be here and also offered to get me a cup of coffee! How sweet was that! He was very thorough and knowledgeable and presented himself very well. I thank you for your service and would not hesitate to refer your company in a heart beat!
- Karen Santoro
Hi Karen! Thank you for such a wonderful review regarding your recent experience with Precision and Joey as your technician! We really appreciate you taking the time to acknowledge Joey's skills, professionalism, and kindness. We're so happy to hear he was able to help with your garage door repair. We look forward to helping with any future work.
White Plains, NY
The technician, Joey Resto, was excellent. He was warm, friendly and very professional. He explained everything: the problem we were having, why we were having it and alternate solutions. He worked conscentiously and cleaned up well afterwards. He took time to clearly explain the new garage opener mechanism, its features and operations. We were very pleased with the repair and replacement experience, Precision Door Service and the Technician, Joey. They and he made an unfortunate situation, a needed major repair, very acceptable.
- Jack Billig
Hi Jack! Thank you for leaving such a wonderful review about your recent experience with Precision and Joey as your technician! Replacing your garage door opener can help you rest assured that your garage door system will function properly and safely. Thanks for choosing Precision!
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Joey R
White Plains, NY
The technician, Joey did a good job in analyzing the issues of our attached garage, adequately explained these to me and provided me with some options on how to resolve these taking into account my plans for the house, the cost, and improvements. So I was happy with that. He was also very courteous, knew his job well, and took the time to work on the garage and not rushing to finish. He also was receptive to my ideas and responded to my questions. And he has all the materials in his van so I thought that was a very efficient way of working. I would recommend Joey and Precision Garage, whose flyer I found in the mailed in ads. Thank you.
- Jessie Mabutas
Hi Jessie! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for you garage door repairs. Having fully stocked trucks means our technicians can repair the garage door on the same day, with no need for any additional appointments or fees. Thanks for choosing Precision!
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Service Technician Team : Joey R
White Plains, NY
The technician was very professional and explained all my options throughly. I would definitely recommend this company
- Brenda Holt
Garage Door Opener Repair
Product:
Remotes / Keypad
White Plains, NY
After the need to schedule an additional installation appointment, the work was finalized and the results quite satisfactory. Regardless of the rescheduling issue, interactions with the Precision management, office staff and on-site service agents were always professional and personable. Should we have any additional garage door needs, we would not hesitate to contact Percision in the future.
- Jim Brown
Hi Jim! Thanks for choosing Precision! Sorry to hear about the rescheduling issue, but we're happy we were able to get those new doors installed for you! We look forward to helping with any future garage door needs.
White Plains, NY
The technician arrived early and discussed the issues affecting the garage door's inability to work satisfactorily. He then reviewed two possible solutions from which I chose one. He performed the work quickly and competently and was courteous. I would recommend this company unhesitatingly for solutions to your garage door problems
- Dan Abrams
White Plains, NY
Extremely satisfied with the quality of service and professionalism of the repairman.
- RB
White Plains, NY
The technician was very helpful knowledgeable and friendly he explained what I needed and why I needed it and did a great job installing my new garage door opener.
- James Jenkins
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Service Technician Team : Carlos O
White Plains, NY
Jullian was very professional and explained everything clearly.
- Aurelio Rama
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Service Technician Team : Julian V
White Plains, NY
Work was done in a prompt, neat, effective manner. System operation and benefits were fully explained. Technician answered my questions in a way that I could understand. He pointed out replacements that might need to be made some time in the future. I was willing to postpone them.
- Harold Silverman
White Plains, NY
***** - Precision Door Service was outstanding. The tech, Mike (hope I got his name right), was extremely professional, funny, and fast. He took the time to explain my options and made me feel comfortable with the decision. I highly recommend these guys.
- Tyler Kulp
White Plains, NY
The experience was excellent. Mike, our service repairman, was very professional, knowledgeable and informative. He took his time answering our questions and together we arrived at the best solution to our problem with confidence.
- A V
White Plains, NY
As a retired tradesman myself I was happy to see another at work and satisfied to see how he take pride in his work, making sure everything is done correctly, just the way I did in my trade. Michael did a professional job and I am quite satisfied with the job they did. Give this man a raise.
- Paul Edwards
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Door Designers: Michael G
White Plains, NY
Recently purchased a garage door from another vendor, within a short time I had to call them to come out twice to fix problems. Then called again and had to wait about a week before they would come out to do other work. I could not access my garage door( which I explained to them) I basically need to use everyday. I called vendor told them I was going with Precision garage door co. Good thing I did. Technician Michael Ganning came out, he was polite, courteous and showed me what needed to be done in terms of broken garage door springs, cable wiring, hinges, etc. He replaced all work in about 3 hrs. Very disappointed in services of other vendor which used substandard equipment. GOOD WORK PRECISION. Pat Davis
- Patricia Davis
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Door Designers: Michael G
White Plains, NY
Prompt, informative, courteous. Did safety checks - recommending an improvement. Explained all the features. No add-ins. Great service
- George Costa
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Service Technician Team : Leonardo R
White Plains, NY
Brian was thorough, knowledgeable and diagnosed the problem instantly. He completed the job as outlined in a timely manner. He was courteous and respectful.
- Judith Mayes
Garage Door Repair
Product:
Springs
White Plains, NY
Both Brain and jason were pros .They were 5
- Edward Klein
Garage Door Repair
White Plains, NY
Five stars. Prompt, courteous, efficient.
- Jeff Fischler
White Plains, NY
quick response to our call and fantastic work completed
- Carlos Hernandez
Garage Door Repair
White Plains, NY
We bought garage doors from another vendor recently had have had problems with them. After multiple unsuccessful attempts to contact the company we called on Precision to troubleshoot. Their technician Ricardo Clerigo was great he was on time and very knowledgeable. He came out and pointed out multiple errors in detail that he found and explained what should be the correct way of installation. We are going to attempt to get the original installer out here to correct the problems and if that fails we will be calling Precision (and requesting Ricardo) to fix the problems and possibly getting new garage doors from them. Needless to say we wish we would have gone with Precision Garage Door in the beginning. Keep up the good work Precision.
- Sarah Mendes
Garage Door Repair
White Plains, NY
It was nice that they came the day I called to make an appointment. Our technician Leo was very knowledgeable. The job was quickly done.
- Hasegawa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Leonardo R
White Plains, NY
Brian B was very professional, clear on his explanation of what my choices were and efficient on getting the job done. I was impressed with the reviews after I saw the ad on WNBC so I called them and they deserve the five star rating that they have received. I would definitely refer this company to a friend.
- Wendy Harnaga
Garage Door Repair
White Plains, NY
My technician was great. Brian did the work. He was knowledgeable, worked clean and courteous.
- Richard Adlman
Garage Door Repair
Product:
Springs
White Plains, NY
Thanks Precision for replacing our seal, and fixing the flashing light! Travis was great! I'd recommend you in a heart beat!!! Althea RF
- Frank Fusco
Garage Door Repair
Product:
Remotes / Keypad
White Plains, NY
Thank you for prompt and excellent service. I so appreciate your work ethic and wonderful help.
- Gennifer Gellar
Garage Door Repair
White Plains, NY
It was very easy to make an appointment and an e mail came quickly to let me know which technician would arrive for the appointment. Travis quickly diagnosed the problem and gave me options about how to proceed to correct the problem. I chose to purchase a new opener and Travis was efficient, knowledgeable and courteous during the installation. I have always been satisfied with the service by Precision and today just proves again that Precision is a good company who is responsive to their clients and insures an excellent outcome.
- Marian Maher
Garage Door Opener Install
Product:
Garage Door Opener
White Plains, NY
We are extremely pleased with quality of professionalism demonstrated by your entire organization. Our opinion was started the moment we logged on to your site and continued throughout the entire process. Travis, our Service Technician did an excellent job of installing our new opener (which works better than it ever did). Our garage was cleaner when he left than before he arrived (!) and he obviously knew exactly what he was doing as he kept me informed every step of the way. You have our well earned recommendation. 5 Stars!
- Dan Kaufman
Garage Door Opener Repair
Product:
Opener
White Plains, NY
Prompt and professional service. Would definitely recommend to anyone for garage door service. Great job guys!
- Dwayne Walker
Garage Door Repair
Product:
Springs
Julian was knowledgeable and pleasant. He advised us on what needed to be replaced and what didn’t. This was our first time using the company so I didn’t know what to expect but I am now very confident they are experts. The estimate given on the phone for the repair matched what I was charged.
- Lisa Kelly