Precision Door came to my home to fix my garage door and I can’t tell you how wonderful they are. It all started from the moment I called their headquarters/Customer Service, Jennifer picked up the phone and was extremely helpful. She gave me the next available appt and was so pleasant on the phone. The morning of my service, I received an email and a text message with a full profile and picture of the person that would be arriving at my home along with a link to a GPS to track your the “profiled” person. When the time came, in walked my “profiled” person, and his name was Soner. He was extremely knowledgeable, gave me an estimated bill for the fix (with options) on the spot within mins. He estimated it would be about two hours. NOPE- even BETTER, it was about 1 hour. My garage door was fixed and purred like a kitchen. THANK YOU Precision Door of Westchester and most importantly, Soner for fixing my garage door so fast on a freezing cold day. I highly recommend Soner and Precision Door!!!

- Elizabeth Divney-Heine

Alex was highly professional. He restored our aging equipment which is now reliable and quiet. Kudos for a job well done !

- Eric Eilen

Great job, Julian

- John Chen

Tino our tech, came over . The door problem was the sensors and that what he fixed. Very personable young man and passionate about his job. What I really liked was he identified problem , fixed it and that was all he did.

- Theresa Nucaro

Excellent, professional and friendly service. Really helpful explanation of alternatives so we believe we made well informed decision.

- Robert Shansky

Quick and efficient service. The technician (Leonardo) was professional, highly skilled, polite, friendly and courteous. I would definitely recommend Precision!

- Mitchel Kaplan

Please thank Orentino Bugallo for his excellent work with my garage door opener replacement on July 26,2021 .Gregory O'Connor

- Gregory O'Connor

Julian was knowledgeable and pleasant. He advised us on what needed to be replaced and what didn’t. This was our first time using the company so I didn’t know what to expect but I am now very confident they are experts. The estimate given on the phone for the repair matched what I was charged.

- Lisa Kelly

Hi Lisa! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust, from the very first phone call to the actual garage door repair!

Prompt service, excellent call center, and a serious attempt to help us fix the problem DIY before scheduling the service call.

- Paul Dalle-Molle

Hi Paul! Thank you for choosing Precision! We know that helping you solve very minor issues on your own over the phone can eliminate the need for a service call, especially if the job is something minimal such as safety eyes or the opener. We look forward to helping you with any future garage door repairs.

I somehow lost my comments, so if the other one actual got sent sorry for duplicate but I wanted to insure that you got my review. Right from the start of placing a service call to the completion of the job, I cannot find anything negative to say. Joey my service tech was a very warm and personable young man. He explained step by step what he did and what my options were. It was not a hard “sell” as most people try, and I appreciated that. It was really a no brainer to actually get a new system since my current one was on borrowed time. So actually I saved money by being proactive. I know how hard it is to find techs since we have an HVAC company and I surely would value Joey. He called a couple of times to keep me informed when he would be here and also offered to get me a cup of coffee! How sweet was that! He was very thorough and knowledgeable and presented himself very well. I thank you for your service and would not hesitate to refer your company in a heart beat!

- Karen Santoro

Hi Karen! Thank you for such a wonderful review regarding your recent experience with Precision and Joey as your technician! We really appreciate you taking the time to acknowledge Joey's skills, professionalism, and kindness. We're so happy to hear he was able to help with your garage door repair. We look forward to helping with any future work.

The technician, Joey Resto, was excellent. He was warm, friendly and very professional. He explained everything: the problem we were having, why we were having it and alternate solutions. He worked conscentiously and cleaned up well afterwards. He took time to clearly explain the new garage opener mechanism, its features and operations. We were very pleased with the repair and replacement experience, Precision Door Service and the Technician, Joey. They and he made an unfortunate situation, a needed major repair, very acceptable.

- Jack Billig

Hi Jack! Thank you for leaving such a wonderful review about your recent experience with Precision and Joey as your technician! Replacing your garage door opener can help you rest assured that your garage door system will function properly and safely. Thanks for choosing Precision!

The technician, Joey did a good job in analyzing the issues of our attached garage, adequately explained these to me and provided me with some options on how to resolve these taking into account my plans for the house, the cost, and improvements. So I was happy with that. He was also very courteous, knew his job well, and took the time to work on the garage and not rushing to finish. He also was receptive to my ideas and responded to my questions. And he has all the materials in his van so I thought that was a very efficient way of working. I would recommend Joey and Precision Garage, whose flyer I found in the mailed in ads. Thank you.

- Jessie Mabutas

Hi Jessie! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for you garage door repairs. Having fully stocked trucks means our technicians can repair the garage door on the same day, with no need for any additional appointments or fees. Thanks for choosing Precision!

The technician was very professional and explained all my options throughly. I would definitely recommend this company

- Brenda Holt

After the need to schedule an additional installation appointment, the work was finalized and the results quite satisfactory. Regardless of the rescheduling issue, interactions with the Precision management, office staff and on-site service agents were always professional and personable. Should we have any additional garage door needs, we would not hesitate to contact Percision in the future.

- Jim Brown

Hi Jim! Thanks for choosing Precision! Sorry to hear about the rescheduling issue, but we're happy we were able to get those new doors installed for you! We look forward to helping with any future garage door needs.

The technician arrived early and discussed the issues affecting the garage door's inability to work satisfactorily. He then reviewed two possible solutions from which I chose one. He performed the work quickly and competently and was courteous. I would recommend this company unhesitatingly for solutions to your garage door problems

- Dan Abrams

Extremely satisfied with the quality of service and professionalism of the repairman.

- RB

The technician was very helpful knowledgeable and friendly he explained what I needed and why I needed it and did a great job installing my new garage door opener.

- James Jenkins

Jullian was very professional and explained everything clearly.

- Aurelio Rama

Work was done in a prompt, neat, effective manner. System operation and benefits were fully explained. Technician answered my questions in a way that I could understand. He pointed out replacements that might need to be made some time in the future. I was willing to postpone them.

- Harold Silverman

***** - Precision Door Service was outstanding. The tech, Mike (hope I got his name right), was extremely professional, funny, and fast. He took the time to explain my options and made me feel comfortable with the decision. I highly recommend these guys.

- Tyler Kulp

The experience was excellent. Mike, our service repairman, was very professional, knowledgeable and informative. He took his time answering our questions and together we arrived at the best solution to our problem with confidence.

- A V

As a retired tradesman myself I was happy to see another at work and satisfied to see how he take pride in his work, making sure everything is done correctly, just the way I did in my trade. Michael did a professional job and I am quite satisfied with the job they did. Give this man a raise.

- Paul Edwards

Recently purchased a garage door from another vendor, within a short time I had to call them to come out twice to fix problems. Then called again and had to wait about a week before they would come out to do other work. I could not access my garage door( which I explained to them) I basically need to use everyday. I called vendor told them I was going with Precision garage door co. Good thing I did. Technician Michael Ganning came out, he was polite, courteous and showed me what needed to be done in terms of broken garage door springs, cable wiring, hinges, etc. He replaced all work in about 3 hrs. Very disappointed in services of other vendor which used substandard equipment. GOOD WORK PRECISION. Pat Davis

- Patricia Davis

Prompt, informative, courteous. Did safety checks - recommending an improvement. Explained all the features. No add-ins. Great service

- George Costa

Brian was thorough, knowledgeable and diagnosed the problem instantly. He completed the job as outlined in a timely manner. He was courteous and respectful.

- Judith Mayes

Both Brain and jason were pros .They were 5

- Edward Klein

Five stars. Prompt, courteous, efficient.

- Jeff Fischler

quick response to our call and fantastic work completed

- Carlos Hernandez

We bought garage doors from another vendor recently had have had problems with them. After multiple unsuccessful attempts to contact the company we called on Precision to troubleshoot. Their technician Ricardo Clerigo was great he was on time and very knowledgeable. He came out and pointed out multiple errors in detail that he found and explained what should be the correct way of installation. We are going to attempt to get the original installer out here to correct the problems and if that fails we will be calling Precision (and requesting Ricardo) to fix the problems and possibly getting new garage doors from them. Needless to say we wish we would have gone with Precision Garage Door in the beginning. Keep up the good work Precision.

- Sarah Mendes

It was nice that they came the day I called to make an appointment. Our technician Leo was very knowledgeable. The job was quickly done.

- Hasegawa