The woman I spoke to on the phone last week, said that not only could you install an opener unit that I had already purchased. But also, she quoted me $350 to do the job. But then Robert shows up at my house and tells me that I would need to buy one of your units. After talking to the home office, he comes back and says that he can install my unit after all but then I need to purchase a new $200 rail. This is wholly unacceptable. And purchased product below doesn't list the $200 rail so I can going to select something else to show that I did indeed buy supplies from you. $590 later, I am utterly dissatisfied.

- Rene Bergeron

Good Afternoon Rene, We appreciate you having us out to your property to try and assist with your garage today, however we are disappointed to hear that you were dissatisfied with the experience. We pride ourselves on creating a positive customer experience, so someone from our management team will be reaching out to you to get some more information regarding todays appointment and see what we can do to help rectify this situation. If you have any questions please don't hesitate to reach out.

Excellent service, knowledgable technician, on time, polite, personable, and fixed the issues we had been having immediately! So very happy I found this company.

- Kim Goldman

Great prompt service

- Nayyar

Precision knows what they're doing. When I discovered them a few years back, there is no one else I call if I have any garage door related problems. Julian, the technician who came over, was very professional, competent, thorough and answered all my questions related to upgrading and making the garage door safer. I will not hesitate to endorse them to anyone. Highly recommended!

- Antonio Ampil

I had John Delpiu come and repair my broken garage door. With his recommendation he replaced all of the moving parts and it works better than ever. He takes pride in his work and he was great to talk to. He also gave me a call ahead so that I didn't need to cancel my plans that I had earlier in the day. I would definitely recommend Precision.

- Michael Araj

Needed help fixing my garage door on short notice. Precision Garage Door was able to send a technician in less than 24 hours and resolved our issue very quickly. The technician was very knowledgeable and also provided us with some good tips to help us avoid potential future issues. Highly recommended!

- Anonymous

We received same-day service, the repair man came within the promised time-window and alerted us before he arrived, he had the right equipment to fix the problem ( a overhead support for the motor had come loose and needed to be replaced), he found another small problem and fixed it before it become a bigger problem and patiently explained to us as he progresses exactly what he was doing ,why he was doing it and what it would cost

- John Rose

Very happy with the service and how professional and Knowledgeable Julian Villamor was and what a outstanding personality he has . We totally recommend Precision .

- Florence Reda

Your technician was professional but friendly and knowledgeable and helped us with the problem we were having. We call Precision because of your great service and the ease of making an appointment. We highly recommend you to our friends and people we know.

- John & Connie Ambrose

Although my garage door system was not installed by Precision, the company was willing to come and repair. Julian, the technician, was very friendly, knowledgeable, and competent. He was able to find the problems and fix them. Much appreciated.

- Pam Millian

Great to work with!

- Patrick Conklin

great service / great price- can`t ask for anything else (installers were off the hook efficient and great people)

- Nick Piccirilli

Precision Door came to my home to fix my garage door and I can’t tell you how wonderful they are. It all started from the moment I called their headquarters/Customer Service, Jennifer picked up the phone and was extremely helpful. She gave me the next available appt and was so pleasant on the phone. The morning of my service, I received an email and a text message with a full profile and picture of the person that would be arriving at my home along with a link to a GPS to track your the “profiled” person. When the time came, in walked my “profiled” person, and his name was Soner. He was extremely knowledgeable, gave me an estimated bill for the fix (with options) on the spot within mins. He estimated it would be about two hours. NOPE- even BETTER, it was about 1 hour. My garage door was fixed and purred like a kitchen. THANK YOU Precision Door of Westchester and most importantly, Soner for fixing my garage door so fast on a freezing cold day. I highly recommend Soner and Precision Door!!!

- Elizabeth Divney-Heine

Alex was highly professional. He restored our aging equipment which is now reliable and quiet. Kudos for a job well done !

- Eric Eilen

Great job, Julian

- John Chen

Tino our tech, came over . The door problem was the sensors and that what he fixed. Very personable young man and passionate about his job. What I really liked was he identified problem , fixed it and that was all he did.

- Theresa Nucaro

Excellent, professional and friendly service. Really helpful explanation of alternatives so we believe we made well informed decision.

- Robert Shansky

Quick and efficient service. The technician (Leonardo) was professional, highly skilled, polite, friendly and courteous. I would definitely recommend Precision!

- Mitchel Kaplan

Please thank Orentino Bugallo for his excellent work with my garage door opener replacement on July 26,2021 .Gregory O'Connor

- Gregory O'Connor

Julian was knowledgeable and pleasant. He advised us on what needed to be replaced and what didn’t. This was our first time using the company so I didn’t know what to expect but I am now very confident they are experts. The estimate given on the phone for the repair matched what I was charged.

- Lisa Kelly

Hi Lisa! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust, from the very first phone call to the actual garage door repair!

Prompt service, excellent call center, and a serious attempt to help us fix the problem DIY before scheduling the service call.

- Paul Dalle-Molle

Hi Paul! Thank you for choosing Precision! We know that helping you solve very minor issues on your own over the phone can eliminate the need for a service call, especially if the job is something minimal such as safety eyes or the opener. We look forward to helping you with any future garage door repairs.

I somehow lost my comments, so if the other one actual got sent sorry for duplicate but I wanted to insure that you got my review. Right from the start of placing a service call to the completion of the job, I cannot find anything negative to say. Joey my service tech was a very warm and personable young man. He explained step by step what he did and what my options were. It was not a hard “sell” as most people try, and I appreciated that. It was really a no brainer to actually get a new system since my current one was on borrowed time. So actually I saved money by being proactive. I know how hard it is to find techs since we have an HVAC company and I surely would value Joey. He called a couple of times to keep me informed when he would be here and also offered to get me a cup of coffee! How sweet was that! He was very thorough and knowledgeable and presented himself very well. I thank you for your service and would not hesitate to refer your company in a heart beat!

- Karen Santoro

Hi Karen! Thank you for such a wonderful review regarding your recent experience with Precision and Joey as your technician! We really appreciate you taking the time to acknowledge Joey's skills, professionalism, and kindness. We're so happy to hear he was able to help with your garage door repair. We look forward to helping with any future work.

The technician, Joey Resto, was excellent. He was warm, friendly and very professional. He explained everything: the problem we were having, why we were having it and alternate solutions. He worked conscentiously and cleaned up well afterwards. He took time to clearly explain the new garage opener mechanism, its features and operations. We were very pleased with the repair and replacement experience, Precision Door Service and the Technician, Joey. They and he made an unfortunate situation, a needed major repair, very acceptable.

- Jack Billig

Hi Jack! Thank you for leaving such a wonderful review about your recent experience with Precision and Joey as your technician! Replacing your garage door opener can help you rest assured that your garage door system will function properly and safely. Thanks for choosing Precision!

The technician, Joey did a good job in analyzing the issues of our attached garage, adequately explained these to me and provided me with some options on how to resolve these taking into account my plans for the house, the cost, and improvements. So I was happy with that. He was also very courteous, knew his job well, and took the time to work on the garage and not rushing to finish. He also was receptive to my ideas and responded to my questions. And he has all the materials in his van so I thought that was a very efficient way of working. I would recommend Joey and Precision Garage, whose flyer I found in the mailed in ads. Thank you.

- Jessie Mabutas

Hi Jessie! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for you garage door repairs. Having fully stocked trucks means our technicians can repair the garage door on the same day, with no need for any additional appointments or fees. Thanks for choosing Precision!

The technician was very professional and explained all my options throughly. I would definitely recommend this company

- Brenda Holt

After the need to schedule an additional installation appointment, the work was finalized and the results quite satisfactory. Regardless of the rescheduling issue, interactions with the Precision management, office staff and on-site service agents were always professional and personable. Should we have any additional garage door needs, we would not hesitate to contact Percision in the future.

- Jim Brown

Hi Jim! Thanks for choosing Precision! Sorry to hear about the rescheduling issue, but we're happy we were able to get those new doors installed for you! We look forward to helping with any future garage door needs.

The technician arrived early and discussed the issues affecting the garage door's inability to work satisfactorily. He then reviewed two possible solutions from which I chose one. He performed the work quickly and competently and was courteous. I would recommend this company unhesitatingly for solutions to your garage door problems

- Dan Abrams

Extremely satisfied with the quality of service and professionalism of the repairman.

- RB

The technician was very helpful knowledgeable and friendly he explained what I needed and why I needed it and did a great job installing my new garage door opener.

- James Jenkins

Jullian was very professional and explained everything clearly.

- Aurelio Rama