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Read what people are saying
about Precision Garage Door in:

White Plains, NY

Precision Garage Door of Westchester County
has received 133 reviews, averaging 4.84 Stars:
1 2 3 4 5
Review:

I am a repeat customer of Precision over a number of years, being very comfortable in the knowledge that their work will be done in a very professional, workmanship, competent manner by their techs in an efficient manner. Their techs have always been pleasant in their manner, explaining things in terms which I, as a layman in specific terms relating to the operation of garage doors, understand, and they are very patient in listening to any questions posed. I highly recommend them and , of course, will continue to use Precision exclusively for my needs relating to garage doors. The most recent tech responding to my needs was Jeffrey B., who was very personable and he appeared in a very timely manner at the appointed time as promised by the office staff, which I considered very helpful.

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Jeffrey B Service Provided:
Garage Door Repair

Service Technician Team : Jeffrey B
Review:

Alex was thorough, professional, respectful and knowledgeable. I recommend him highly.

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Alex B Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Alex B
Review:

Excellent service and Jeffrey was very through and professional.

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Jeffrey B Service Provided:
Garage Door Repair

Service Technician Team : Jeffrey B
Review:

Providers were very professional. Their expertise made me feel confident in the job they did. They were very pleasant to deal with.

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Julian Z Service Provided:
Install Garage Doors

Door Installation Team: Julian Z
Review:

Excellent Quality work done, very professional and caring about their service and work. We highly recommend them!

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Service Provided:
Garage Door Opener Repair

Review:

Great work by Rob. Could not be happier.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Rob Regna is an asset to your company. He was on time, courteous, and was able to quickly assess our situation. He took time to answer questions that we had. We highly recommend Precision.. your product is good... easy to contact if needed...and problems fixed in a timely manner. Also appreciate the info on the service person you are sending. Thank you

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Service Provided:
Garage Door Opener Repair

Review:

Roberto was excellent, he diagnosed the problem and went about correcting it. He observed there were actually two issues, the door balancing and the genie unit was also bad. Roberto installed a new unit and also correct the door balancing. His work was clean, quick and professional.

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Service Provided:
Garage Door Opener Install

Review:

The woman I spoke to on the phone last week, said that not only could you install an opener unit that I had already purchased. But also, she quoted me $350 to do the job. But then Robert shows up at my house and tells me that I would need to buy one of your units. After talking to the home office, he comes back and says that he can install my unit after all but then I need to purchase a new $200 rail. This is wholly unacceptable. And purchased product below doesn't list the $200 rail so I can going to select something else to show that I did indeed buy supplies from you. $590 later, I am utterly dissatisfied.

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A Response from: Doug

Good Afternoon Rene, We appreciate you having us out to your property to try and assist with your garage today, however we are disappointed to hear that you were dissatisfied with the experience. We pride ourselves on creating a positive customer experience, so someone from our management team will be reaching out to you to get some more information regarding todays appointment and see what we can do to help rectify this situation. If you have any questions please don't hesitate to reach out.

Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

Excellent service, knowledgable technician, on time, polite, personable, and fixed the issues we had been having immediately! So very happy I found this company.

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Alex B Service Provided:
Garage Door Repair

Service Technician Team : Alex B
Review:

Great prompt service

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Service Provided:
Broken Garage Door Spring Repair

Review:

Precision knows what they're doing. When I discovered them a few years back, there is no one else I call if I have any garage door related problems. Julian, the technician who came over, was very professional, competent, thorough and answered all my questions related to upgrading and making the garage door safer. I will not hesitate to endorse them to anyone. Highly recommended!

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Julian V Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Julian V
Review:

I had John Delpiu come and repair my broken garage door. With his recommendation he replaced all of the moving parts and it works better than ever. He takes pride in his work and he was great to talk to. He also gave me a call ahead so that I didn't need to cancel my plans that I had earlier in the day. I would definitely recommend Precision.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Needed help fixing my garage door on short notice. Precision Garage Door was able to send a technician in less than 24 hours and resolved our issue very quickly. The technician was very knowledgeable and also provided us with some good tips to help us avoid potential future issues. Highly recommended!

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Service Provided:
Garage Door Repair

Review:

We received same-day service, the repair man came within the promised time-window and alerted us before he arrived, he had the right equipment to fix the problem ( a overhead support for the motor had come loose and needed to be replaced), he found another small problem and fixed it before it become a bigger problem and patiently explained to us as he progresses exactly what he was doing ,why he was doing it and what it would cost

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Leonardo R Service Provided:
Garage Door Repair

Product:
Rollers

Location Leader: Leonardo R
Review:

Very happy with the service and how professional and Knowledgeable Julian Villamor was and what a outstanding personality he has . We totally recommend Precision .

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Julian V Service Provided:
Garage Door Opener Repair

Service Technician Team : Julian V
Review:

Your technician was professional but friendly and knowledgeable and helped us with the problem we were having. We call Precision because of your great service and the ease of making an appointment. We highly recommend you to our friends and people we know.

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Julian V Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Julian V
Review:

Although my garage door system was not installed by Precision, the company was willing to come and repair. Julian, the technician, was very friendly, knowledgeable, and competent. He was able to find the problems and fix them. Much appreciated.

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Julian V Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Julian V
Review:

Great to work with!

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Tyler A Service Provided:
Garage Door Opener Repair

Service Technician Team : Tyler A
Review:

great service / great price- can`t ask for anything else (installers were off the hook efficient and great people)

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Julian Z Service Provided:
Install Garage Doors

Door Installation Team: Julian Z
Review:

Precision Door came to my home to fix my garage door and I can’t tell you how wonderful they are. It all started from the moment I called their headquarters/Customer Service, Jennifer picked up the phone and was extremely helpful. She gave me the next available appt and was so pleasant on the phone. The morning of my service, I received an email and a text message with a full profile and picture of the person that would be arriving at my home along with a link to a GPS to track your the “profiled” person. When the time came, in walked my “profiled” person, and his name was Soner. He was extremely knowledgeable, gave me an estimated bill for the fix (with options) on the spot within mins. He estimated it would be about two hours. NOPE- even BETTER, it was about 1 hour. My garage door was fixed and purred like a kitchen. THANK YOU Precision Door of Westchester and most importantly, Soner for fixing my garage door so fast on a freezing cold day. I highly recommend Soner and Precision Door!!!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Alex was highly professional. He restored our aging equipment which is now reliable and quiet. Kudos for a job well done !

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Alex B Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Alex B
Review:

Great job, Julian

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Julian V Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Julian V
Review:

Tino our tech, came over . The door problem was the sensors and that what he fixed. Very personable young man and passionate about his job. What I really liked was he identified problem , fixed it and that was all he did.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Excellent, professional and friendly service. Really helpful explanation of alternatives so we believe we made well informed decision.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Quick and efficient service. The technician (Leonardo) was professional, highly skilled, polite, friendly and courteous. I would definitely recommend Precision!

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leonardo R
Review:

Please thank Orentino Bugallo for his excellent work with my garage door opener replacement on July 26,2021 .Gregory O'Connor

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Julian was knowledgeable and pleasant. He advised us on what needed to be replaced and what didn’t. This was our first time using the company so I didn’t know what to expect but I am now very confident they are experts. The estimate given on the phone for the repair matched what I was charged.

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A Response from: Doug

Hi Lisa! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust, from the very first phone call to the actual garage door repair!

Julian V Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team : Julian V
Review:

Prompt service, excellent call center, and a serious attempt to help us fix the problem DIY before scheduling the service call.

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A Response from: Doug

Hi Paul! Thank you for choosing Precision! We know that helping you solve very minor issues on your own over the phone can eliminate the need for a service call, especially if the job is something minimal such as safety eyes or the opener. We look forward to helping you with any future garage door repairs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I somehow lost my comments, so if the other one actual got sent sorry for duplicate but I wanted to insure that you got my review. Right from the start of placing a service call to the completion of the job, I cannot find anything negative to say. Joey my service tech was a very warm and personable young man. He explained step by step what he did and what my options were. It was not a hard “sell” as most people try, and I appreciated that. It was really a no brainer to actually get a new system since my current one was on borrowed time. So actually I saved money by being proactive. I know how hard it is to find techs since we have an HVAC company and I surely would value Joey. He called a couple of times to keep me informed when he would be here and also offered to get me a cup of coffee! How sweet was that! He was very thorough and knowledgeable and presented himself very well. I thank you for your service and would not hesitate to refer your company in a heart beat!

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A Response from: Doug

Hi Karen! Thank you for such a wonderful review regarding your recent experience with Precision and Joey as your technician! We really appreciate you taking the time to acknowledge Joey's skills, professionalism, and kindness. We're so happy to hear he was able to help with your garage door repair. We look forward to helping with any future work.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

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Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543