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Read what people are saying
about Precision Garage Door in:

White Plains Area, NY

Precision Garage Door of Westchester County
has received 322 reviews, averaging 4.85 Stars:
1 2 3 4 5
Review:

Precision Door came to my home to fix my garage door and I can’t tell you how wonderful they are. It all started from the moment I called their headquarters/Customer Service, Jennifer picked up the phone and was extremely helpful. She gave me the next available appt and was so pleasant on the phone. The morning of my service, I received an email and a text message with a full profile and picture of the person that would be arriving at my home along with a link to a GPS to track your the “profiled” person. When the time came, in walked my “profiled” person, and his name was Soner. He was extremely knowledgeable, gave me an estimated bill for the fix (with options) on the spot within mins. He estimated it would be about two hours. NOPE- even BETTER, it was about 1 hour. My garage door was fixed and purred like a kitchen. THANK YOU Precision Door of Westchester and most importantly, Soner for fixing my garage door so fast on a freezing cold day. I highly recommend Soner and Precision Door!!!

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Sonny E Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Sonny E
Review:

Excellent service. Intelligent service person…Julian. Thanks.carol weiser

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Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
Review:

Soner (Sonny) did a great job explaining the issues with my door - why it was "shimmying" and getting stuck on occasion. He quickly replaced the rollers and pullies that were old and had shot bearings. Now rolls perfectly and much more quietly with the new parts now available. If you need some help give them a call.

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Sonny E Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Sonny E
Review:

Alex was highly professional. He restored our aging equipment which is now reliable and quiet. Kudos for a job well done !

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Alex B Service Provided:

Garage Door Opener Install


Product:

Opener


Apprentices: Alex B
Review:

We were very pleased with the repair done by Leonardo, from Precision. A cable had snapped, making the door inoperable with the car stuck in the garage. This happened in the evening. Precision was here by noon the next day. A thorough inspection was done and options for repair were provided. Cables, springs, rollers and pulleys were replaced. All required parts were on the truck and the repair was done immediately. We are very pleased with the service provided. We highly recommend this company.

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Leonardo R Service Provided:

Garage Door Repair


Product:

Springs


Service Technician Team : Leonardo R
Review:

Very pleased with the service rendered by Leonardo Rosado. He was pleasant and explained things well. Not pleased with the cost !!!!!!

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Leonardo R Service Provided:

Garage Door Repair


Service Technician Team : Leonardo R
Review:

As always, service was prompt and professional and the needed repairs were done expeditiously and efficiently.

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Joshua G Service Provided:

Garage Door Opener Repair


Apprentices: Joshua G
Review:

I had an excellent experience with Precision Door. I was given a four hour window for someone to come. Leonardo called me to let me know what time he would be here and then called me when he was on his way. When he arrived, he was kind and courteous and the utmost professional. I truly felt like I was in good hands. He gave me several options of what would work for me. It is very rare these days when you feel like someone is being honest and not trying to take advantage of the situation. I decided to replace the garage door opener, he had one on the truck & did it right on the spot. I was very impressed with the entire interaction and would not hesitate to recommend this company, and if you’re lucky enough to have Leonardo come to you, you’ll understand what I’m talking about!

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Leonardo R Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technician Team : Leonardo R
Review:

Great job, Julian

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Julian V Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technician Team : Julian V
Review:

Fast courteous service Well equipped clean and professional attitude Walked us thru everything including assisting setting up on line account and features Sean was our service man for today and completely checked all the boxes If you want fast courteous professional service look no further! JD Hartsdale NY

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Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Appreciated Joey Resto’s thoroughness and attention to safety. Talked through all the options clearly.

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Service Provided:

Garage Door Opener Repair


Review:

Tino our tech, came over . The door problem was the sensors and that what he fixed. Very personable young man and passionate about his job. What I really liked was he identified problem , fixed it and that was all he did.

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Service Provided:

Garage Door Repair


Product:

Opener


Review:

Tino our service person provided excellent, professional service in fixing a sensor that was ruined by the recent post hurricane Ida flooding. He also performed some requested maintenance as well. He was knowledgeable, friendly, and efficient. Great experience, especially in this post-flood environment.

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Service Provided:

Garage Door Repair


Review:

Excellent, professional and friendly service. Really helpful explanation of alternatives so we believe we made well informed decision.

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Quick and efficient service. The technician (Leonardo) was professional, highly skilled, polite, friendly and courteous. I would definitely recommend Precision!

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Leonardo R Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Leonardo R
Review:

Please thank Orentino Bugallo for his excellent work with my garage door opener replacement on July 26,2021 .Gregory O'Connor

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Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

Excellent

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

The technician, Roberto Zuniga, came to put in a new battery in our old garage door opener. He was most efficient and helpful, in not only the installation, but also in explaining how the equipment we have, works. He was extremely courteous and we were delighted at how fast he completed what had to be done. He was very patient in answering all our questions.

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A Response from: Doug

Hi Richard! Thanks for leaving a review. We appreciate you taking the time to acknowledge Roberto's skills and professionalism. Understanding how your garage door system works allows you to make the most of the largest moving part of your home. We look forward to helping with any future garage door repairs.

Service Provided:

Garage Door Opener Repair


Review:

Julian was knowledgeable and pleasant. He advised us on what needed to be replaced and what didn’t. This was our first time using the company so I didn’t know what to expect but I am now very confident they are experts. The estimate given on the phone for the repair matched what I was charged.

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A Response from: Doug

Hi Lisa! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust, from the very first phone call to the actual garage door repair!

Julian V Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Julian V
Review:

Prompt service, excellent call center, and a serious attempt to help us fix the problem DIY before scheduling the service call.

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A Response from: Doug

Hi Paul! Thank you for choosing Precision! We know that helping you solve very minor issues on your own over the phone can eliminate the need for a service call, especially if the job is something minimal such as safety eyes or the opener. We look forward to helping you with any future garage door repairs.

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

I somehow lost my comments, so if the other one actual got sent sorry for duplicate but I wanted to insure that you got my review. Right from the start of placing a service call to the completion of the job, I cannot find anything negative to say. Joey my service tech was a very warm and personable young man. He explained step by step what he did and what my options were. It was not a hard “sell” as most people try, and I appreciated that. It was really a no brainer to actually get a new system since my current one was on borrowed time. So actually I saved money by being proactive. I know how hard it is to find techs since we have an HVAC company and I surely would value Joey. He called a couple of times to keep me informed when he would be here and also offered to get me a cup of coffee! How sweet was that! He was very thorough and knowledgeable and presented himself very well. I thank you for your service and would not hesitate to refer your company in a heart beat!

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A Response from: Doug

Hi Karen! Thank you for such a wonderful review regarding your recent experience with Precision and Joey as your technician! We really appreciate you taking the time to acknowledge Joey's skills, professionalism, and kindness. We're so happy to hear he was able to help with your garage door repair. We look forward to helping with any future work.

Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Review:

I want to thank Joey Resto, for being a courteous and knowledgeable technician concerning our garage door function. There were several problems he was able to recognize during his inspection and gave us a thorough explanation regarding our needs. He gave us several options to choose from to resolve the issues. We selected the one that was the most beneficial to us. He removed the old and failing parts and installed a new system and instructed us in the usage. He was very helpful, clean and observed Covid protocols. I would highly recommend his service. Thank you.

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A Response from: Doug

Hi James. Thank you for choosing Precision! Giving homeowners options for repair allows you to make a decision you are comfortable with! We look forward to helping with any future garage door repair.

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

The technician, Joey Resto, was excellent. He was warm, friendly and very professional. He explained everything: the problem we were having, why we were having it and alternate solutions. He worked conscentiously and cleaned up well afterwards. He took time to clearly explain the new garage opener mechanism, its features and operations. We were very pleased with the repair and replacement experience, Precision Door Service and the Technician, Joey. They and he made an unfortunate situation, a needed major repair, very acceptable.

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A Response from: Doug

Hi Jack! Thank you for leaving such a wonderful review about your recent experience with Precision and Joey as your technician! Replacing your garage door opener can help you rest assured that your garage door system will function properly and safely. Thanks for choosing Precision!

Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

The technician, Joey did a good job in analyzing the issues of our attached garage, adequately explained these to me and provided me with some options on how to resolve these taking into account my plans for the house, the cost, and improvements. So I was happy with that. He was also very courteous, knew his job well, and took the time to work on the garage and not rushing to finish. He also was receptive to my ideas and responded to my questions. And he has all the materials in his van so I thought that was a very efficient way of working. I would recommend Joey and Precision Garage, whose flyer I found in the mailed in ads. Thank you.

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A Response from: Doug

Hi Jessie! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for you garage door repairs. Having fully stocked trucks means our technicians can repair the garage door on the same day, with no need for any additional appointments or fees. Thanks for choosing Precision!

Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

The technician was very professional and explained all my options throughly. I would definitely recommend this company

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Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

After the need to schedule an additional installation appointment, the work was finalized and the results quite satisfactory. Regardless of the rescheduling issue, interactions with the Precision management, office staff and on-site service agents were always professional and personable. Should we have any additional garage door needs, we would not hesitate to contact Percision in the future.

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A Response from: Doug

Hi Jim! Thanks for choosing Precision! Sorry to hear about the rescheduling issue, but we're happy we were able to get those new doors installed for you! We look forward to helping with any future garage door needs.

Esdras L Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installation Team: Esdras L
Review:

Julian Villamor and his helper arrived on time, very professional Knowledgeable and courteous. Explained everything, was very happy with the work done. This is the second time we have used your company and wouldn,'t hesitate to call again.

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A Response from: Doug

Hi Joan! Thank you for choosing Precision! An excellent customer experience, from the very first phone call to the garage door repair is very important to us! We look forward to helping with any future garage door needs!

Julian V Service Provided:

Garage Door Repair


Product:

Rollers


Service Technician Team : Julian V
Review:

The old garage door opener failed on Friday but by Sunday afternoon the new one was installed and working! It was an absolute pleasure to work with Precision - from the ease of initial scheduling, to learning about replacement options from Julian the installer, to the actual work by Julian and his helper. THe company also communicates by email and text and was clear about appointment time and who was coming to my house (even sent a photo of Julian). They were prompt, courteous, respectfully COVID compliant and neat. I'm glad I worked with them and would recommend them without hesitation.

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A Response from: Doug

Hi Maggi! We're so happy to hear Julian was able to replace your garage door opener with a new LiftMaster model. Communicating who will arrive at your home and when helps make Precision a name you can trust for your garage door repair. Thanks for choosing Precision!

Julian V Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Julian V
Review:

I always like dealing with these people! Always quick, nice, and efficient! I highly recommend using them for any garage door needs! Wes Griffin Armonk N.Y.

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A Response from: Doug

Thanks for the review, Wesley! We appreciate you taking the time to share your experience with Precision!

Service Provided:

Garage Door Repair


Review:

the technician, Carlos, was professional and knowledgeable. He explained what needed to be done to-day and did not pressure me in any way. Very satisfied.

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A Response from: Doug

So happy to know you're satisfied with your garage door repair, Bernice! Not feeling pressured to make any decisions is what makes Precision Garage Door a name you can trust. Thanks for the great review!

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
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Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543