Read what people are saying
about Precision Garage Door in:
Mount Vernon, NY
Precision Garage Door of Westchester Countyhas received 22 reviews, averaging 5.00 Stars:
Mount Vernon, NY
Product:
Service Technician Team : Julian V
Mount Vernon, NY
I first became aware of Precision when one of their technicians came to repair a friend’s garage after it was flooded by storm Ida. I was very impressed with the service. So when I began having trouble with my garage, I immediately thought of them and called. I was able to get an appointment quickly. The technician, Kyle, was very thorough. He was also personable and patient. He explained exactly what was needed and why it was needed. There was no hard sell tactics. He came with a fully stocked van so he was able to make all the necessary repairs during the visit. I also would like to comment on their great customer service. Once you make the appointment, they confirm it in writing, by text and by email. The day of the appointment someone contacts you. When the technician is on his way, he will call you. They also send you a photo of the technician so you know who to expect. I wish more businesses were them.
- Janis - Mt Vernon
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Service Technician Team : Kyle K
Mount Vernon, NY
I am very pleased with the service performed by Leo. He was polite, informative and professional.
- Theresa Frazer
Mount Vernon, NY
Great service and Julian was very knowledgeable and pleasant to deal with. Thank you very much.
- Constance Ford
Mount Vernon, NY
I particularly appreciated the fact that they took care of my problem within 24 hours after I first called. The technician, Joey Resto, did an excellent job. No complaint whatsoever.
- Herve Varenne
Mount Vernon, NY
Knowledgeable and courteous. Worked quickly and efficiently. Satisfied ,happy with work.
- Lisa Smith-Lewis
Thanks for the review, Lisa! We appreciate you taking the time to share your experience with Julian and Precision. Thank you for choosing Precision for your garage door needs.
Mount Vernon, NY
Great service!! Leo is a true asset to your service team????
- Peggy Hickey
Thanks for the review, Peggy! Leo has been part of the Precision team for a while now and we think he's an asset too! We're lucky to have him! Thank you for choosing Precision for your garage door repair!
Mount Vernon, NY
I was looking for a company for garage door repairs and choose Precision. Thank you so much , we were very pleased with Julian, the technician and the service we received. We are so happy to finally be able to open and close our garage door. I would highly recommend your company . Thank you again.
- Juliana Zervos
Thanks for the review, Juliana! Reviews like this help homeowners know that Precision is a name you can trust. Thank you for choosing Precision for your garage door repair!
Mount Vernon, NY
Great customer service experience from end to end. Soner took the time to explain my temporary repair then walk me thru ordering a new door. I wish all service companies operated this way. They are at a level I have never seen before. What a pleasure!!!
- Andrew Finn
Thank you for the review, Andrew! It's very important to us that our customers have a great experience from beginning to end, so we appreciate you taking the time to acknowledge our service. It's because of great, honest reviews like yours that homeowners know Precision is a name you can trust! Thank you for choosing us for your garage door repair! We look forward to helping you with your new garage door.
Product:
Mount Vernon, NY
Mike showed extreme professionalism and knowledge of the products. He was delayed in getting here, but kept me duly informed during the delay. He explained my options clearly in a way that I would have a clear idea of what I would be getting and when and how it would be done. Very impressed with the experience.
- Awilda Astondoa
Mount Vernon, NY
Very attentive and caring to our wants and needs
- Sheik Rahaman
Product:
Mount Vernon, NY
My technician Leo was terrific! The problem was explained and my door was fixed . He was great and I would highly recommend your company .
- Peggy Hickey
Mount Vernon, NY
This was a wonderful experience. The service technician Jesse was very professional, thorough, and courteous. He replaced the garage door motor and keypad.
- Richard Garner
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Service Technician Team : Jesse P
Mount Vernon, NY
I think the service men are professional and do a good job. They seem to show you the best answer to your problem
- Veronica Foley
Mount Vernon, NY
Amazing company, great service!.Today , JullianV. who came out to fix a track wheel that was loose and replace my remotes, he was amazing; had my remotes working in what seemed like seconds,...it dont get no better than that!!
- Patricia Nicholson
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Service Technician Team : Julian V
Mount Vernon, NY
Francisco was very professional and considerate.
- Marie B.
Mount Vernon, NY
So far I am in impressed with appointment and price. I hope the installation goes just as well. Salesman was very profession and understood my concerns. 5 stars hands down.
- Michael Brewster
Product:
Mount Vernon, NY
Prompt,courteous and very proficient. Did a perfect job on a rather difficult situation.
- Harriet Kaplow
Mount Vernon, NY
your tech appeared comfortable and had the expected knowledge to-preform the job. he was very professional at all times. I would recommend your company to family, friends and neighbors
- Margret Burrison
Product:
Mount Vernon, NY
I am impressed with the quality of the garage door and opener installed. The technician was courteous and cleaned up when the job was completed. I am extremely happy and will recommend this vendor.
- Mohammed Yakub
Product:
Mount Vernon, NY
The technician called ahead to let me know when he was on his way, and arrived early in the scheduled window. He completed the work quickly and neatly, and explained exactly how to perform regular maintenance on my garage doors.
- Joshua Schickman
Mount Vernon, NY
Richard and his associate did an excellent job. They arrived on time and did their work in a professional manner. Richard had told me that he would order the part needed to complete the repair and told me he would follow up with the installation as soon as the part arrives. I consider this is excellent customer service.
- Richard Cesario
Product:
The device tech was: Knowledgeable Professional Well spoken Friendly He paid attention to the most minute details of the installation making sure I understood everything he was doing. He worked in a efficient manor and upon completion walked me through all that was done and answered every question I asked to my satisfaction. Post install clean up was impeccable. VERY PLEASED!!!
- Sj Nardozzi