Read what people are saying
about Precision Garage Door in:
Harrison | Rye Area, NY
Precision Garage Door of Westchester Countyhas received 240 reviews, averaging 4.95 Stars:
Rye, NY
Product:
Harrison, NY
Let me start by saying I spent 30 years in customer service before switching to higher education, and because of that experience my expectations are rather high. I called Precision based on a recommendation and I can say in all honesty I have never experienced this level of customer service and satisfaction. My technician, Mike G, called to say he would be at my home at a certain time and arrived almost to the minute. It was a pleasure having Mike G assigned as my technician as he was nothing less than exceptional. This gentleman took every measure to ensure that this experience was impeccable from start to finish, which included assessing the garage door problem immediately, explaining the problem in detail, and presenting me with options while explaining each one. The new garage door system was installed in less than one hour, which in itself is amazing; Mike then took the time to explain how to use each component of the new system. It is good to know that there are some companies that still believe in outstanding customer service. I have no doubt whatsoever that I will turn to Precision for any future needs. Once again it was a pleasure doing business with Precision, and especially Mike G. You have earned my trust and my loyalty and I will strongly recommend Precision Door Service to friends, family, and colleagues. Mike G did something that few people do--exceeded my expectations!
- Charles Frank
Product:
Pleasantville, NY
Technician diagnosed problem with garage door opener quickly and installed a new one in less than an hour. He was very courteous and explained details of options with no pressure to purchase the most expensive option.
- JGW
Product:
Port Chester, NY
I enjoy working with Precision Garage Door. The technician called before coming, fixed everything quickly and helped resolve a problem with the remote controller built into my car. Outstanding service experience. I will certainly be using them in the future.
- David Fier
Port Chester, NY
Mike and Michael came to my house and did a repair on my garage door that I am extremely happy with. They were polite, professional and explained everything they were going to do and was finished in less than an hour. I would definately recommend your company. Since I work for a large real estate office I am happy to put you on our vendor list.
- Karen Ferrell
Product:
Harrison, NY
Mike Ganning was great! Highly recommend him and would highly recommend Precision because of his professionalism, knowledge and willingness to go extra mile to help get a job done on a late Sunday night.
- Ken Novak
Product:
Pleasantville, NY
Your technicians Julian and Carlos were extremely professional and courteous. They performed their job in a clean and timely fashion. Would definitely recommend
- Robert S.
Product:
Port Chester, NY
Hunter was great explained the problem and was quick, efficient, and courteous. Would recommend them highly
- Larry
Product:
Port Chester, NY
For the second time I needed your services, I recieved the same level of quality from costumer service call to the timely repair by your field associate. Leonardo is extremely qualified. As expected, I recieved a call from him ahead of his arrival. He rapidly identified the problem, gave me an estimate on the repair focusing only on the parts that needed to be replaced, and fixed the issue in no time. I would highly recommend this company
- Lauric Haber
Harrison, NY
Leo called just before he arrived and arrived promptly. Looked over the door to see if it could be repaired and tried a few things and then explained the options to us thoroughly. We decided the best thing to do was to purchase a new garage door. He was helpful in and informative in us making our decision.
- Diane Scappaticci
Pleasantville, NY
After being extremely pleased with work that was performed on one of my garage doors earlier in 2017, I recently decided to have Precision replace all my garage door openers and change out the hardware on two other doors. The tech, Brian , was outstanding; very professional, knowledgeable, and informative. He did a magnificent job- I didn't realize garage doors could be this quiet. I 'd recommend the company, and Brian in a heartbeat.
- John Marinozzi
Product:
Service Technician Team : Brian Birch
Pleasantville, NY
Rick was prompt and thorough! Garage door runs smoothly and quietly!
- Barbara Sullivan
Product:
Pleasantville, NY
The two men who visited us in their big and clean Precision Door truck, were professional. knowledgeable, nice to talk with, and quite competent. We replaced one opener and will contact Precision in the Spring to do the second. We're glad to have this company on our list of trusted providers.
- Stephen M
Port Chester, NY
I was very pleased with your service. Francisco was on time and very efficient. he resolved my problem quickly. I would certainly recommend your company.
- Estelle Gellis
Harrison, NY
Very courteous, quick and efficient. Did a great job.
- Bill Gianaris
Product:
Port Chester, NY
I am impressed with the quality of work done by your technician Leo Rosado. He walked into a garage that was neglected for a long time. Both doors on my two car garage had snapped springs and lacked any safety cables. Leo took the time to explain what he was doing and also why it was important to do what he was doing. He kept a safe work environment and cleaned up before he left. He left me with contact information and have me a summary of what was done. I was extremely satisfied and would highly recommend their service.
- Abeyson Jacob
Pleasantville, NY
Brian J X Birchler was terriffic. Not only did he know the equiptment, but he was/is personable and informative. Brian accurately diagnosed the problem with our 35 year old door opener and methodically removed and replaced it with a new (with new technology), stronger, with more beneficial features, and that is smooth and QUIET. I really appreciate the fantastic job he did and the personal professional manner in which he did it. Thank you Brian and Doug (for sending this effecient and capable technician).
- Bob Garner
Product:
Service Technician Team : Brian Birch
Port Chester, NY
Prompt, professional and friendly service at a reasonable price!
- Jeff Abraham
Harrison, NY
The door and lift are of great quality as were the installers. They did everything in their power to make sure that everything was operating correct and the fit was as good as it could be. The office personnel made sure everything was ordered correctly. Great job! Thanks.
- John Cuoco jr
Product:
Pleasantville, NY
When I called this morning I was extremely satisfied in speaking to a live person and telling me that someone would be at my house from 8-12 and they would call b4 coming. My technician Franciisco T. went above and beyond my expectations. i would definitely recommend them to everyone !!
- Elizabeth Brody
Product:
Harrison, NY
Nice, hardworking, and professional crew -- from proposal phase to job completion. The doors look fantastic. We would highly recommend your team!
- Laura Williams-Gahwyler
Product:
Rye, NY
Brian came to fix my garage door in Rye and was great to work with. He was efficient and resolved the problem quickly. I would absolutely give Brian 5 stars.
- Drew Nadler
Port Chester, NY
The serviceman sent, Rick Jones, did an excellent job and was punctual, courteous, knowledgeable and professional. He had to return after we had electrical work completed and again he came within hours of our call and finished the job answering all our questions clearly and patiently. We would confidently and wholeheartedly recommend your company.
- Iris Sampliner
Pleasantville, NY
Brian handled our problem with profession and courtesy. I would highly recommend Precision to any of my family, relatives and friends for your expedient services and security. Thank you, Janet Vetere
- Janet Vetere
Pleasantville, NY
Leo explained my options so I could make a choice of service. Did not try to influence. So nice not to feel pressured. He is a keeper.
- Mildred Pintchman
Harrison, NY
Leo, the technician, did a thorough job in installing a new motor and springs. He took the time needed to show me all of the features.
- Joseph Perri
Pleasantville, NY
Rick came on time and was very professional and courteous. He diagnosed the problem and explained what he would do and how much it would cost. When he left the door was working perfectly again. I've used Precision before and I would certainly use them again.
- Susan Ostrow
Hi Susan! At Precision Door we strive to provide our technicians with the best training available. When we send a technician out to perform a garage door repair at your home, we are sending an expert. Thank you for continuing to be a loyal Precision Door customer.
Harrison, NY
I couldn't be happier with my 2 garage doors and 2 door openers from Precision Door. Every step of the way was very professional and all the staff members involved were extremely polite and efficient. I initially had a problem working the door opener and a staff member showed up within minutes to show me the correct way to use the opener. If you are looking for a new garage door, this is your company!!
- Victoria Dillon
Product:
Port Chester, NY
Excellent job very professional I will highly recommend your product and service.
- New door install
Product:
Port Chester, NY
Taking the time to share my experience is important because everything from scheduling to the actual work went perfectly. Travis, the technician, was great explaining the work and cost before it was performed and then walked me through it when completed. Precision stands alone in this industry exemplifying professionalism, honest and outstanding customer service. I have no affiliation with them but felt people should know about this company.
- Jeff Gold
Product:
Installer was knowledgeable and efficient. The new garage door opener works as expected and intended. The only problem was in scheduling - I was told he would arrive between 10 and 12, and he did not arrive until 5, although he called periodically to keep me advised of his progress with other jobs prior to mine. Overall it was worth the wait and I am satisfied with the product and the service.
- Robert Marrow