Read what people are saying
about Precision Garage Door in:
Briarcliff Manor, NY
Precision Garage Door of Westchester Countyhas received 42 reviews, averaging 4.93 Stars:
Briarcliff Manor, NY
Product:
Briarcliff Manor, NY
It was such a great pleasure to have the pro-technician Alex Berk coming over to fix my garage door. Alex came promptly after the office texted me about his availability and started assessing the problem right away. He explained to me in great detail about the issues, his plans to fix them, and the price of each item. While he was working to fix the problems, he was super professional and efficient and knew exactly what to do. In addition, he was so patient and answered all my questions. He also made valuable suggestions about how to protect the garage door and make it work better. He also is such a friendly young professional whom I only have good things to speak of. I also loved the way the Precision Door Service operates. My garage door broken in the evening of a Friday. I googled about garage door repairs. Most garage door companies were closed and would not open until Monday. But Precision is different. Its website is well designed, easy to follow, and I got to speak with a friendly lady who answered my questions and made an appointment for me for Sunday. Then I got a text message on Saturday morning telling me there was a technician available on Saturday and asked me if I would like to move my appointment earlier. I did and here came the wonderful Alex Bert. I am very happy that I contacted Precision and hired the company to do the work. I was so dreadful of the broken garage door and thought it would be a hassle to have it fixed. However, Precision made it so easy for me. I had my door fixed the next day, and I did not even have to take a day off from work. Two thumbs up! Thank you Precision, and especially, thank you, Alex Bert!!!
- Julia L
Briarcliff Manor, NY
PROFESSIONALISM AT ITS FINEST... Came when they said, made a quick repair and thorough inspection. I even got a picture and Bio of my technician prior to arrival, AWESOME STUFF!!!
- Darin Mattina
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Service Technician Team : Kyle K
Briarcliff Manor, NY
Precision Door has an excellent reputation! That reputation was only enhanced by our meeting your service technician Julian. He was prompt, professional, courteous and patient in explaining the new technologies. He is a fine young man and a credit to your company.
- Noel and Sylvia Cohen
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Service Technician Team : Julian V
Briarcliff Manor, NY
Efficient straightforward no nonsense service.
- Martin Orenstein
Briarcliff Manor, NY
I’ve used Precision many times before and have always had a positive experience, and this time was no different. Jesse was Covid responsible, courteous and professional. He diagnosed the problem with my garage door and started the repair right away. He was efficient and thorough and I was extremely pleased. I always call Precision when I have a garage door problem and am always satisfied with the experience.
- Cathy Zimmerman
Hi Cathy! Thank your for being a loyal customer and for also taking the time to leave a review. Jesse is a great member of the Precision team, so we appreciate you acknowledging his skills and professionalism. Our technicians know the importance of working efficiently without sacrificing the quality of the repair. We look forward to helping with any future garage door needs.
Briarcliff Manor, NY
The gentlemen from Precision came first thing the next morning and repaired the door within an hour. Everything was so well organized, and both technicians were courteous and knowledgeable. Would highly recommend this service to anyone.
- Dan Black
Hi Dan! Thank you for leaving a review about your recent experience with Precision! Reviews like this help homeowners know that Precision is a name you can trust for their garage door needs. We look forward to helping with any other garage door repairs!
Briarcliff Manor, NY
The guys showed up right on time, explained the repairs completely, and completed the work perfectly. Good job.
- Brendan Kehoe
Hi Brendan! Offering options for repair and clearly explaining the reasons for the various repairs helps make Precision a name you can trust! We look forward to helping you with future garage door needs.
Briarcliff Manor, NY
Brian did an excellent job. He explained everything, made valid points as to why we needed certain items and performed them flawlessly in a deliberate non rushed manner. Very polite and well spoken, you should make him a partner. We purchased the full $699 package with a 10 year warranty.
- Richard Wiley
Thanks for the review, Richard! Reviews like this help homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs!
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Briarcliff Manor, NY
Very responsive to questions.
- Yolanda Moreno
Thank you for the review, Yolanda! We appreciate you taking the time to share your experience with Precision.
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Briarcliff Manor, NY
Mike was great. Very informative about the doors. Very thorough and friendly. He showed up on time- and really Helped us to think about which doors to purchase.
- Emily Guthman
Briarcliff Manor, NY
Used your service in the past and was extremely happy with the professionalism and quality of work.
- Mary Engelhardt
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Briarcliff Manor, NY
Knowledgeable and highly skilled staff.
- Dwayne King
Briarcliff Manor, NY
I always have a great experience with Precision! Jesse was my tech today and he is so professional, courteous and knowledgeable. He replaced my sensors and I can now open and close my garage doors without a problem. I would highly recommend Precsion!
- Cathy Zimmerman
Briarcliff Manor, NY
Michael showed up early, was honest and professional. Our door works again, and we’re happy with the service. Recommended!
- Jason Bishop
Briarcliff Manor, NY
We have now had all the parts for two doors repaired/replaced, with two new openers installed. Brian did a fantastic job both times. He went well above and beyond to make sure everything was perfect. Both doors are much safer and much, much quieter now.
- Beth
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Briarcliff Manor, NY
This is the third time I have used your service. I am a very happy customer. Your tech - Jared - is a terrific representative for your company. Please relay my compliments to him. Thanks, Tom James
- Tom James
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Briarcliff Manor, NY
Ricardo did a great job. I really appreciated his making me his first service call of the day as I had requested. I also liked the fact that I could reach you 24-7. I gave you a 5 star rating-- I hope I indicated it correctly.
- Harry/joyce Glantz
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Briarcliff Manor, NY
SERVICE WAS EXCELLENT
- John Dolan
Briarcliff Manor, NY
Brian was extremely professional and knowledgeable. He explained everything he was doing and why . Curtious and polite.
- Melissa Murray
Briarcliff Manor, NY
Great service...nice person who was very knowledgeable and professional.
- Angela Ciffone
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Briarcliff Manor, NY
A two car garage with a dead opener (for some time, manual operation ok) on one side and a broken opening mechanism on the other door; car trapped inside. Tedious, but not an emergency in my circumstances. I had received a flyer in the mail (Money Saver, Value Coupons, whatever) offering $25 off the $69 service call so decided to give Precision a go. Very efficient booking service (on Fri) and the appointment was scheduled for between 12-4 pm on the following Mon. Brian, the technician called at about 1 pm Mon to say he was running late and most likely to come closer to 4 pm and he would call me when he was on his way. I'm retired and at home and this didn't present a problem. At 4 pm Brian had not arrived or called and I, having lost some confidence, started a web search for local alternatives for the next day. Brian called about 4.30 pm and said he had been delayed again but was on his way (Are you over-tasking your technicians?). Brian arrived at about 4.45 pm, in uniform and clearly marked vehicle. He clearly explained my options for repair/replacement, including advice that he didn't really have time that afternoon to replace the other door opener as he still had another call to make. I had explained to him that the other door needed fixing but was of comparatively low priority. Brian fixed the faulty door opening mechanism in about an hour, freeing the car, and impressed me as a totally professional, friendly and courteous person. I have no hesitation in recommending Precision Door, and Brian, to others but I again raise the issue of potential over-tasking of technicians (Brian did not raise this in any way). There's only so much one guy can do in a day. I'm recently retired and the 4 hour appointment window and actual delays were no problem for me but two months ago when I was still working; these could have become major issues. Overall, a good job, very well done. My thanks to Precision and particularly Brian.
- Ken Cross
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Briarcliff Manor, NY
Without question, 5 stars! Rick C. presented himself as a professional and truly nice person. Ordinarily, given the amount of money involved, I would have gotten 3-4 other estimates for new garage doors. In this case however, I trusted Rick's estimation as to what we needed and the assurances he gave us. As a lawyer, I've interacted with many types of people who represent many fields of endeavor. In this regard, be assured that you have a valuable asset in Rick, one who is a truly fine representative of your company. Noel and Sylvia Cohen Briarcliff Manor, N.Y.
- Noel Cohen
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Briarcliff Manor, NY
Five stars. On time, pro installation, clean. Everything is great.
- Wayne Martin
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Briarcliff Manor, NY
I chose Precision because it was the biggest ad in the phonebook and Angie's list listed you. Everything worked out very well. So far, so good. Thank you!
- Enid Berman
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Briarcliff Manor, NY
Leo & Francisco serviced one door and installed a new motor in another. They were terrific. Competent, polite, helpful, timely - really all that I can ask. Great representatives for your company. I would like you to pass along my thanks to them. I will DEFINITELY recommend your company. Thank you very much - Tom James
- Tom James
Briarcliff Manor, NY
Darren was professional and fixed our problem right away. This is the second time we've used Precision Door and we have been very pleased both times. I highly recommend them!!
- Joe and Alison Colitti
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Briarcliff Manor, NY
Great, prompt service
- Barri Winiarski
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Briarcliff Manor, NY
Good impressions first. I appreciated Rick coming out to program the remote clickers and install a new keypad despite heavy snow. He worked very hard to troubleshoot and come up with the quickest and cheapest solution possible. Now that bad part, Rick installed an LM365 and 877 keypad. The prices that we paid on these were outrageous though. We were charged $150 and $90 for these parts. I checked online and these were available for less than $30 each. Your pricing seems outrageous. We paid 4x the actual price! In summary, exceptional service from Rick. But the pricing of your parts needs to improve if you want to get our repeat business.
- Avneesh Saxena
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Briarcliff Manor, NY
Justin was terrific. Nice guy. Competent and efficient. Thank you.
- Stephen Kohn
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It is my pleasure to compliment Precision on the recent upgrades to my residential garage door. The service technician, Matthew Lawrence, is an amazing representative for the company. Not only is he incredibly knowledgeable of the product he services but he is a super fine guy. My guess is that he comes from a solid family! You can all feel proud to have a person like Matthew on your staff. Thank you for a friendly and professional experience. I'll be back Jim Parker Westchester County, New York
- Jim Parker