Precision Garage Door Service of Westchester team is communicated well and a technician arrived in a timely manner. Especially, Matt is a knowledgeable technician and very friendly. Also, it is easy make the appointment for the service on its website and the payment online. I strongly recommend Precision Garage Door Service of Westchester.

- Minn Dylan Tun

I couldn't be more impressed with the exceptional service provided by Precision Garage Door Service! From start to finish, their professionalism, expertise, and attention to detail exceeded all my expectations. First and foremost, their customer service is outstanding. When I called to schedule an appointment, the staff was friendly, accommodating, and knowledgeable. They were able to fit me in quickly within 24 hours, which was a huge relief given the urgency of my garage door issue. The technician (Isaac) arrived promptly and was extremely courteous and professional. He took the time to thoroughly explain the problem and the necessary repairs, ensuring I understood everything before proceeding. His expertise was evident as he worked efficiently and effectively, fixing the issue with precision and care. What truly sets Precision apart is their commitment to quality. They used top-notch parts and materials, and the workmanship was impeccable. My garage door now operates smoothly and quietly, just like new! Another major plus was the transparency in pricing. There were no hidden fees or surprise charges; everything was upfront and fair. The value for the service provided was exceptional, and I feel confident that I received the best possible care for my garage door. Thank you Precision!

- Cleopatra Charles

Aleksei Cross was courteous and professional. Very friendly. Helped out with a simple solution for my garage door opener when it didn’t work. I will use this company again when I will purchase a new garage next year or so. Thank you again. Very satisfying customer here.

- William Arndt

I chose POGS because of the high ratings and convenience. Online booking was easy and I was contacted right away. The tech came right on time. The tech was curtious and very informative detailing what was needed. I was presented with 3 options to choose for the repair. I like having options because you feel like you are not being railroaded. The door was fixed and the tech went above and beyond. This was my first experience and I was VERY satified with the service. Good job guys!

- Orlando Aquino

I have been using Precision Garage door service for years and I have never been disappointed. The customer service is exceptional-they provide details and answer all your questions. The service tech was fabulous and got my garage door fixed in seconds. I even purchased a door and referred my sister who purchased a door too! All in the family. One happy camper.

- Alida Reyes

THANK YOU FOR YOUR SERVICE, ALSO THE YOUNG MAN THAT CAME TO MY HOUSE. WE TALK AS HE WORKED, HE IS JUST LIKE MY SON FRIENDS, WE ALWAYS TALKING AND I GIVE THEM GOOD ADVISE ABOUT LIFE, I AM IN MY 80th AND THEY ALL LISTEN, LIFE TIME CUSTOMER. THEY ARE OUR FUTURE. THANK YOU AGAIN, I GAVE HIM AND YOUR COMPANY ********** STARER HERBERT BURRIS

- Herbert Burris

Excellent service as always. We've used Precision Garage Door service for many years and have always been very happy with each experience. The tech arrived on time and explained the work that he recommended to be done. We authorized the work and the job was done in a timely, efficient manner.

- Colleen Mazzilli

Great, fast, friendly, reliable service

- Pat Bruno

As a retired Architect with over 40 years in the business, I have learned that when you find a firm with mechanics that know their stuff you stick with them, Good job done well, very friendly and nice to talk to. If someone asks I'll recommend you

- Joel Hutt

Julian was outstanding. He initially analyzed the situation, discussed the issues with me, and then developed a plan to rectify the problem. What was a problem for myself and my family was quickly resolved. Thanks, Julian

- Steven Danielson

The spring that opens the garage broke and needed to be replaced. The supporting hardware also needed to upgraded. Carlos, the technician arrived in time, analyzed the situation and gave us a quote to fix the door. After approving the order, Carlos completed the repairs and showed what he had done to fix the door. Very efficient!

- Colleen Mazzilli

Excellent service

- Howard Slaughter

Very professional from receptionist, to technician, to follow-up. Our technician, Luke, called to let us know he would arrive early. He was both knowledgeable and friendly. He explained our options and made a sound recommendation based on the condition of existing parts. We are very happy with the job done, and would absolutely recommend Precision Garage.

- Smyth

Hi Smyth! Thank you for leaving a review! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. We look forward to helping with any future garage door repairs.

While I wish I didn't have the expense of repairing a broken garage spring, we made the right call when we contacted Precision. We called on a Sunday night, immediately got through to an agent who took down our information and made an appointment on the spot -- at 730pm at night. We were contacted by text and phone about the appointment date, got a heads up that he'd arrive within 40 mins. The tech, Brian Birchler arrived on time, did an estimate, explained the situation and got to work. Brian was in uniform and driving a clearly identifiable truck. When the work was complete, he thoroughly explained the repair, asked us for any questions, accepted out credit card and politely left us with a now functioning garage door. The whole process was easy and communication was excellent. Impressed.

- Mary Beth Sullivan

We're impressed with this review, Mary Beth! Keeping you informed about who will arrive and when is what helps make Precision a name you can trust! We're so glad Brian could help with your garage door repair! We look forward to helping you with any (distant) future garage door needs!

Michael G was incredibly helpful and patiently walked me through everything that needs to be done and even pointed out some tips to help me along the way. Very reasonably price and went through each step with me so that I understood. I would highly recommend him for any future garage door repairs or installations.

- Chelsea Dorado

Five stars for Precision and for Rick! Your all-around pleasant and expert service, diagnostic work for repair, the quick repair itself, attention to detail, and friendliness are the main reasons I will call upon Precision again, if need be, and recommend your company to anyone. *****

- Pam Borowiec

I called Precision Garage door company because my local company had a long wait list due to the storm. Precision was able to schedule me right away. The technician, Jesse, was on time, very courteous, knowledgeable, and efficient. He diagnosed the problem, presented several options and explained the reasons for his recommendations. He then replaced/installed everything except the railings and door. I upgraded to a motor with a backup battery and QI technology. My door, with new springs, now opens manually with ease. The replacement of new rollers contribute to the quiet operation. Jesse replaced and programmed all remotes. He even programmed the one in my car. He was also very patient answering my questions and explaining how everything worked. Because of the professionalism, excellent quality and workmanship, I would definitely call on Precision Garage Door again for any repairs needed.

- Phoebe Hamilton

Jarod (Jared? sp?) did a great job fixing my garage. He was fast, friendly and explained what would be done explicitly.

- James Richards

Same day service, friendly and incredibly helpful. Jesse took the time to explain my options and in the end I got a garage door that works better than before it broke.

- Nicole

Very impressed overall. The person I spoke with to make the appointment was polite and clearly explained what to expect during the appoimtment. The technician arrived on time and walked through the issue with me, including pointing out evidence of the problem. He provided a detailed estimate based on my input and worked very quickly to repair the garage door. Overall I was very pleased with how efficient the entire experience was and would highly recommend them.

- Michelle M.

Kevin is a VERY qualified tech. He immediately recognized the cause of my garage door not closing smoothly. Kevin replaced the worn rollers and the door was working properly.

- Brian Torney

I wasn't home when the technician came to my home, but my husband reports that he was "one of the nicest people he has met in a while". But I have to say, that I have been using Precision for several years and am impressed with the attention from customer service and especially with the few technicians I have met directly. They are friendly and willing to explain something as many times as possible so that it is clear to the customer. The service provided was to my garage door that malfunction and opened after my husband closed the door and drove away, good thing my neighbor noticed and called us.

- Alida Reyes

We found Travis to be kind, knowledgeable and very honest with his assessment of our issues. I would feel very comfortable recommending him and you company

- Mark Gagliardi

I had a great experience having Precision install my new garage door opener. Francisco and his crew were terrific. He clearly explained to me all the details and options, I ended up going for a a great model and am thrilled with the results. I have found my garage door service for life! Highly recommend!

- Michael Macedonia

Score of 5 stars. Entire experience with Travis and the company could not have been any better. Everything was explained to the fullest and was very influential in my decision. Thank you.

- Anthony Lopresti

opener died late last night [4/28/15]..6-8" snow forecast today..i am VERY SENIOR person...car outside...dreaded dealing with sno buried car...had 2 #'s for comp. who done some repair in the past...one NEVER called back,the other didn't return message for 2+ hours...being anxious abt the snow i found PRECISION in yellow pp .it all sounded GOOD... 24/7 contact, evenings, weekends,BBB endorsement big plus...loved that when i called, abt 11a.m. live person answered. i was told repair person with completely outfitted truck could come between noon and 4p.m. he called abt 12:30, said he could be @ my house @ 1:30...he was right on time. the young man, brian, was absolutely excellent...from his initial phone contact, to diagnosing problem, discussing my alternatives, doing the job, cleaning up, explaining the new equipment....he was just very very pleasant and professional. the other company, by the way,charge 110 for service call, and since they don't work on weekends, charge an additional 165 to come on saturday. i will certainly share today's excellent experience with my condo neighbors. thank you.

- Charlotte Sperling

I initially chose Precision because of their certified technicians, however, the technician, TRAVIS, far exceeded my expectations. He was knowledgeable, professional, courteous and honest. He explained my situation and did not high pressure me into any decision. He installed a new wall button in my garage and explained in detail how to operate it and what each button represented. Once again he displayed his expertise and was done in a timely fashion. For future service, not only will I chose Precision for all that they stand for, but for the technician they dispatched to my premises. Thank you Precision and a special thank you to Travis.

- Jeanette Geraci

Your service man, Leo was extremely professional and got the job done 100% complete. Will only ask for him next time

- Steve Wayne

I was very pleased with the excellent customer service and the timely, quality work performed by Rick Coleman. Service calls are always more costly than anticipated, but I feel the work done was well worth it! Thank you from a satisfied customer!

- Mia Renden

Called for service cause the garage door was not closing. Leo arrived on time and saw what the problem was and made the necessary adjustments. Problem solved in 20 minutes. Great service.

- Joanne Schmitt