Read what people are saying
about Precision Garage Door in:
Harrison Area, NY
Precision Garage Door of Westchester Countyhas received 98 reviews, averaging 4.93 Stars:
Harrison, NY
Hey Robin! Customer satisfaction, from the first phone call to the garage door service is very important to us! Thank you for choosing Precision for your garage door needs.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Service Technician Team : Julian V
Harrison, NY
Julian and Joe were great— courteous, efficient and professional. Fixed my problem quickly. Highly recommend Precision!
- Marc Lust
Hey Marc! Thanks for choosing Precision! We appreciate you taking the time to share your experience with Julian & Joe as your technicians! We love to hear about the impression our techs make on customers.
Harrison, NY
Had hem come to my house to service my door. Couldn't have been more professional from the people I spoke to on the phone, to the reminders I got leading up to my appointment, to Julian who came to my house and was very knowledgeable and helpful. Will definitely use them again for future needs.
- Brian G.
Hi Brian! Thanks for the kind words regarding your experience with Precision! Customer satisfaction is very important to us, from the very first phone call to the garage door repair. We look forward to helping you with any future garage door needs!
Harrison, NY
Brian was our Technician and he did a fantastic job explaining thouroghly the options to repair our door. The service was done on site and completed to our satisfaction. Fast and easy service! Fully recommend Precision Doors (this is our 3rd time using them).
- David W.
Thanks for the review, David! Giving homeowners various options for garage door repair helps them make a decision they are happy about. Thank you for continuing to choose Precision for your garage door needs!
Garage Door Repair
Product:
Springs
Pleasantville, NY
Wonderful service from our technician Julian.. he punctual..explained all procedures in advance..and a pleasure to have in our home.
- Jennifer Barber
Rye Brook, NY
Jesse was great. Very pleasant, knowledgeable and helpful. Highly recommend him and precision door service.
- Jacob Gebrael
Rye Brook, NY
These guys are great. Reliable, professional knowledgeable & honest. Would recommend them highly.
- Wendy Pavelle
Garage Door Repair
Pleasantville, NY
Precision was great. Quickly identified a cost effective solution. Service was quick to respond, communicated all steps and was on time and personable during the visit. Many Thanks !
- Ryan Touchton
Harrison, NY
Great job, showed up same day. Mike explained everything clearly and did a quick job. Will use again
- Cary Potkin
Pleasantville, NY
Quick response to my original inquiry. Scheduling an appointment was a breeze. The team had communicated with me via text, and email to confirm my appointment and then sent a reminder the day before. Day of, the team called to say the technician would be arriving within the scheduled window. The technician, Mike, called when he was on his way. He was extremely professional and courteous. He explained all of my options without pressuring me in any particular direction. He completed the agreed upon work very quickly and efficiently and explained how everything worked prior to leaving. Overall, an excellent experience and would highly recommend their services.
- Jake Dorfman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Door Designers: Michael G
Pleasantville, NY
Brian did a great job installing, adjusting and explaining the 2 new Lift masters.
- Rod Tierney
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Harrison, NY
Excellent experience from the initial phone conversation through the consultation / temporary repair, (need a new door installation). Technician Mike Ganning was outstanding. Mike was knowledgeable, honest and trustworthy. I would unequivocally recommend Precision Door!!
- Bob Cipolla
Pleasantville, NY
Brian B was awesome -called two times to ask me what times is better to come and he was great to work with and very tall & polite . Precision Garage is the way to go I ALWAYS say if you want the BEST go to Precision Garage !!
- Elizabeth Brody
Garage Door Opener Repair
Product:
Remotes / Keypad
Harrison, NY
Carlos did an excellent job fixing my garage door quickly, completely, and with a wonderful attitude. I highly recommend him if you have any garage door problem/ issues. He is very knowledgeable and offered me various options to solve the issue. Thank-you!
- Sid Rothstein
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Service Technician Team : Carlos O
Rye Brook, NY
Have used a lot of service companies for the 15 years we've been in Westchester. Have NEVER had a more responsive professional company than Precision Door! Mike was our service tech and he was more knowledgeable than anyone in the industry! The spring on our door snapped and caused damage. Precision was the only one of five garage door companies that had telephone rep answer the call on a Saturday afternoon. They had Mike come out on a Sunday without any extra charge. Again, I give Precision Door the HIGHEST recommendation available.
- Adam & Jennifer Berman
Harrison, NY
The technician Leo was great... He addressed my issues and very quickly took care of them...I will use Precision and ask for Leo in the future
- Darlene Rebak
Garage Door Opener Install
Product:
Remotes / Keypad
Harrison, NY
Brian and the Precision team did an excellent job. They kept me appraised of their arrival time which was in the promised window. Once he arrived he clearly explained what he was doing at each phase of the work. This was repair to a door they had installed just over 5 years ago. They confirmed that the spring that broken were still covered by their warranty and replaced both the broken spring and the other one as is their standard. He also recommended some maintenance which, due to the high traffic of our garage, I opted for. He was quick, professional and very courteous. I would not hesitate to call them again or recommend them to a friend.
- Dmitri Lenna
Broken Garage Door Spring Repair
Rye Brook, NY
I have always used Precision to repair or replace my garage door. Mike and Lio were not only very knowledgeable but also extremely courteous. They explained everything in detail and I have every confidence the door will be installed quickly and professionally (Happy to update after installation). In this day and age it nice to see two young men who take pride in their job and do it well.
- Cathy Tanzilli
Rye Brook, NY
Fast service, very knowledgeable, informative. Would recommend
- Anthony
Pleasantville, NY
Phone response was quick and efficient. Michael the technician, fixed the stuck door and then put in 2 light bulbs, reprogramed the remote, programed the clock and my dog loved him! I couldn't have had a better experience!
- Nancy Mayers
Pleasantville, NY
I installed Precision doors in 2011 and it has been absolutely seamless ever since. The doors look great, the hardware has sustained time and I couldn't been more pleased with my purchase. One of my garage lights went out and Michael and Leo came over yesterday to fix it. I called in the morning, they came 2 hours later and took 20 minutes (if that long) to install a new socket and bulb. The added benefit was they greased all the hardware while they were here. They both are very efficient and pleasant to work with and had the right equipment on the truck. I am very pleased with Precision and would recommend them highly. Denise
- Denise Duca
Rye Brook, NY
Leo was excellent. Explained the problem, the cost and then did the job efficiently. When done, he walked me through all the new parts of garage door.
- Dolores Lancia
Harrison, NY
I have used Precision before and as usual they gave me excellent service and the price for replacing 2 15 year old garage door opener motors was fair and the installers were excellent I would recommend to anyone who needs garage door opener or doors serviced
- Mike Difeo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Door Designers: Michael G
Harrison, NY
Let me start by saying I spent 30 years in customer service before switching to higher education, and because of that experience my expectations are rather high. I called Precision based on a recommendation and I can say in all honesty I have never experienced this level of customer service and satisfaction. My technician, Mike G, called to say he would be at my home at a certain time and arrived almost to the minute. It was a pleasure having Mike G assigned as my technician as he was nothing less than exceptional. This gentleman took every measure to ensure that this experience was impeccable from start to finish, which included assessing the garage door problem immediately, explaining the problem in detail, and presenting me with options while explaining each one. The new garage door system was installed in less than one hour, which in itself is amazing; Mike then took the time to explain how to use each component of the new system. It is good to know that there are some companies that still believe in outstanding customer service. I have no doubt whatsoever that I will turn to Precision for any future needs. Once again it was a pleasure doing business with Precision, and especially Mike G. You have earned my trust and my loyalty and I will strongly recommend Precision Door Service to friends, family, and colleagues. Mike G did something that few people do--exceeded my expectations!
- Charles Frank
Pleasantville, NY
Technician diagnosed problem with garage door opener quickly and installed a new one in less than an hour. He was very courteous and explained details of options with no pressure to purchase the most expensive option.
- JGW
Harrison, NY
Mike Ganning was great! Highly recommend him and would highly recommend Precision because of his professionalism, knowledge and willingness to go extra mile to help get a job done on a late Sunday night.
- Ken Novak
Pleasantville, NY
Your technicians Julian and Carlos were extremely professional and courteous. They performed their job in a clean and timely fashion. Would definitely recommend
- Robert S.
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Service Technician Team : Carlos O
Harrison, NY
Leo called just before he arrived and arrived promptly. Looked over the door to see if it could be repaired and tried a few things and then explained the options to us thoroughly. We decided the best thing to do was to purchase a new garage door. He was helpful in and informative in us making our decision.
- Diane Scappaticci
Pleasantville, NY
After being extremely pleased with work that was performed on one of my garage doors earlier in 2017, I recently decided to have Precision replace all my garage door openers and change out the hardware on two other doors. The tech, Brian , was outstanding; very professional, knowledgeable, and informative. He did a magnificent job- I didn't realize garage doors could be this quiet. I 'd recommend the company, and Brian in a heartbeat.
- John Marinozzi
Garage Door Opener Install
Product:
Garage Door Opener
Pleasantville, NY
Rick was prompt and thorough! Garage door runs smoothly and quietly!
- Barbara Sullivan
Garage Door Opener Repair
Product:
Remotes / Keypad
Just had a service call from Julian of Precision Door. He was extremely professional and smart. The job was done quickly and correctly. Great experience all around.
- Robin Weiss