Read what people are saying
about Precision Garage Door in:
White Plains Area, NY
Precision Garage Door of Westchester Countyhas received 481 reviews, averaging 4.88 Stars:
Hartsdale, NY
Product:
White Plains, NY
Precision provided great service. Everything required was on the truck - high quality springs, rollers, etc. The technician, Rick C was very good explaining what was needed and how the door should work when properly installed. He completed the work in approximately one hour and it now works great. Precision recommends high quality parts and provides a lifetime guarantee. That however makes it pricey.
- Paul Goldstein
Product:
Armonk, NY
I give you FIVE stars. My Genie garage door opener stopped operating completely. I called on Monday requesting a service call. Your technician was at my house today, Tuesday at the appointed time, diagnosed the problem, installed a new part, reprogrammed my remote control, and was done in one hour! The technician was extremely polite and friendly and totally professional! It was a pleasure doing business with you.
- Susan Kim
Product:
Armonk, NY
Kept in contact with me since I was not home when he got here. Explained what I really needed and listened to my concerns about the cost of total repair. Darren was efficient and very nice to speak with.
- Fran French
Product:
White Plains, NY
The technician called ahead; showed up on time; identified the problem quickly; had the replacement parts in the van; even though I didn't have the receipt from my original purchase 5 years ago from Precision he called the office; they looked up the paperwork in their system and found that the entire repair is covered under warranty and charged me nothing! This rarely happens nowadays in nay business which makes one wonder value of buying warranty. Precision certainly earned my trust and will definitely call them and recommend to anyone. Thank you.
- Renga Navis
Product:
Scarsdale, NY
I am so glad we called Precision, to get an estimate to replace the top panel of our garage doors. We ordered the panels right on the spot. They are extremely friendly, knowlegable, and also quieting our noisy garage door when open/close. Thank you, Rick. Kam
- Kam
Product:
Scarsdale, NY
Darren was great. He arrived on time and was very professional. He suggested that we get a new door. At this time. I'm not going to get one. The service call was well worth the money!
- Dan Stiel
Product:
Scarsdale, NY
Excellent service. Darren was so knowledgable, efficient and so helpful. We are 100 percent satisfied with the service we received
- Michael Cohen
Product:
White Plains, NY
Great service and response on initial call to set up an appointment and the time it took technician (Justin) to arrive and fix garage door.
- Doug Ratford
Product:
White Plains, NY
Great Service - honest technician. Highly appreciate the honesty and great service. Thanks again - will use you in the future and have already recommended you to family. Cheers, Jose.
- Jose
Product:
Scarsdale, NY
Rick called ahead and was on time for the appointment. I was very pleased with how Rick explained the problem with our garage door clearly. He then completed the repair very professionally.
- Elizabeth C
Product:
Armonk, NY
Arrived on time. Introduced himself. Very knowledgeable and helpful. Took time to explain problem and how to solve.
- Susan Kim
Product:
Armonk, NY
I am very happy with the service provided by Rick. Rani C
- Rani C
Product:
Scarsdale, NY
Leo was very professional, friendly and knowledgeable. He called first, was on time (early, actually!)answered all of my questions politely & didn't give up until he found the cause of the problem with our garage door. Also a thoroughly pleasant person, he should get seven stars!
- pam and michael K
Armonk, NY
Rick explained the options available to replace my door. He was prompt, knowledgeable and not pushy. I would definitely recommend him to a friend.
- Donna Friedman
Product:
Scarsdale, NY
My garage door stopped working and I did not know what to do. I found the documents from my purchase three years previously from Precision and called them. Within an hour someone was at my house repairing the garage door. The best part was no charge. The door is on a life time warranty. Thank you Precision. Roslyn
- Roslyn Chantz
Product:
Scarsdale, NY
I used Precision for the first time and was more than pleased. The service man called to keep me informed of arrival time. They were completely honest and did a very good job. I know this as my husband checked the door himself and we knew what was needed and that was exactly what they suggested to be repaired. The team was professional and I trust that their guarantee on the parts they replaced will be honored in the same manner that they serviced me. Will definitely recommend to anyone who needs garage door service or replacement. Great to know there are still honest companies out there for home repairs.
- Joan Dsilva
Product:
White Plains, NY
I was not happy with the response I received from my previous vendor when presenting the problem with my garage door opening by itself. Richard C. responded to our concerns, gave us his recommendation, explained the price, and pointed out other problems with the mechanism we had in place. In addition to installing a new circuit board to address the problem with the door opening unexpectedly,he saw that the spring and cable were hanging and not supporting the door correctly. He installed new springs and starter cables. He was very courteous, knowledgeable, and did the repair work on the spot. We also liked the lifetime guarantee he gave us. I felt very confident with his knowledge and professionalism.
- Louis Censullo
Product:
White Plains, NY
5 stars! Leonardo was timely, courteous and provided excellent customer service. He fixed the problem fast, explained what happened and gave suggestions as to how to deal with such issues in the future should they occur. he was great. Thanks much.
- Eric Levine
Product:
Scarsdale, NY
Leo at Precision installed a new motor, cables, etc. and did a great job. Quick and careful work - and helped with follow up issues.
- Eric Scheffler
Service Provided:
Product:
Location Leader: Leonardo R
Armonk, NY
Very courteous and professional!
- Maurice Slater
White Plains, NY
Great job....very effecient.
- Laura del 7/30 Mastoloni
Product:
White Plains, NY
AVAILABILITY. PROMPT ONTIME SERVICE.
- Norma King
Product:
Scarsdale, NY
Called and had an appointment in less than 24 hours. Communication was excellent and work was done properly and professionally.
- Rick Yarmy
Product:
White Plains, NY
Repair has been done in professional matter.
- Igor Polyakov
White Plains, NY
I had a great experience with your company. Leo was great - so personable, knowledgeable and fast! Would use you guys again and refer to friends. well run professional experience.
- Liz Oliveri
Service Provided:
Product:
Location Leader: Leonardo R
Hartsdale, NY
Travis was very knowledgeable, explained my options, patiently walked me through the rationale for his recommendation, and completed the repairs no problem.
- Justin Maynard
Product:
Hartsdale, NY
Travis was very helpful. He knew what the problem was and fixed it to my satisfaction
- Anita Genser
Product:
Hartsdale, NY
I tried to leave for work today and my garage door would not open. That was at 7:00. By 8:15 Justin was at my door, ready to install a new opener. He was pleasant, polite and really efficient. I left for work and Justin called when the work was done. Everything was just perfect. I will use Precision again when I replace the workings. Thanks you so much.
- Phylis Shulman
Product:
White Plains, NY
Travis did a great job repairing the garage springs and upgrading our whole garage system. We really appreciated his explanations of the system and his efficient work.
- Michael/ charles Aluko
Product:
You have a well done and precise web site. The part about fully stocked truck was very impressive. I found this to be true, I have a 70 year old,two car, single wooden door garage, that is extremely heavy. The springs were massive and the rollers original. Your technician new exactly what springs and rollers to use, and they were on the truck. He was very efficient and neat.
- David Denault