Garage Door Repair Reviews in White Plains Area, NY (Page 7)

Prompt service

- Gaurav Tejwani

It was easy to make the appointment. They arrived on time and did an excellent job repairing the door. Great service all around, I would highly recommend them and use them again. Thanks

- Keith Maitland

Thanks for your quick response and service

- Rose Ruocco

Was able to get a same day appointment on a holiday and free my car for work the next day which was key. Julian was prompt, very professional and friendly. Highly recommend!

- Derek

Julian did an awesome job today. Our garage was old with low ceiling and concrete walls, so very tricky to handle. After inspecting the current opener, pulleys, cables and springs thoroughly, Julian suggested a few different options. We decided to replace the opener and others based on his information. After the installation, we were very satisfied. Also want to thank Leo, who came to help adjust the tracks due to the height restriction from the garage ceiling. Great jobs guys! Thank you very much!

- Fent Zhang

Our 30+ year old garage opener finally gave up the ghost on the day after Christmas. I went to the website and was able to easily make an appointment for the next morning. Julian arrived, assessed the problem, had a new opener on his truck and in a couple of hours I was in business. He couldn't have been nicer or more efficient. Cleaned up the old opener and programmed the new one. Great business to deal with.

- Alan Steinfeld

I am very impressed by the A+ service of your company and your technician Mr. Aleksei Coss. After getting an online appointment, I was kept updated by the scheduled arrival via email and text and was even sent an short bio of Mr. Coss beforehand. Mr. Coss was extremely professional and courteous when we met. He inspected and offered quality assessment and repair recommendations. After I agreed to the repair, he speedily replaced the pair of garage door springs, cables and pulleys. I was sent an electronic invoice and customer survey shortly after he departed. I cannot be more pleased and would happily recommend Mr. Coss and Precision Garage Doors service to my friends and neighbors. I would rate it a six-star experience.

- Y Chang

Julian is an excellent service person! Polite, courteous and knowledgeable. He’s the best service individual I’ve had the pleasure of having in my home.

- Michael Lau

Robert, did a great job and was very clean good mech.

- Glenn Lucas

Booked Precision after watching YouTube video they posted and it seemed they were a down to earth company. To be fair I was at work when they came, and it might have been better if I had been home. Ended up needing much more than expected and without time to digest salesperson was annoyed when I asked a question. Basically person's approach was here are your options, just decide, and if you dont replace X your door could cause severe damage if it breaks. In a vacuum not sure how their pricing is, additional parts that I needed, added a significant additional cost, but when I researched later the price of these items, the parts were relatively moderate. Garage door is working fine, so maybe it was the right decision just wish the person was respectful of my question.

- Joan McGillycuddy

Excellent service.

- Jane Martin

I am a repeat customer of Precision over a number of years, being very comfortable in the knowledge that their work will be done in a very professional, workmanship, competent manner by their techs in an efficient manner. Their techs have always been pleasant in their manner, explaining things in terms which I, as a layman in specific terms relating to the operation of garage doors, understand, and they are very patient in listening to any questions posed. I highly recommend them and , of course, will continue to use Precision exclusively for my needs relating to garage doors. The most recent tech responding to my needs was Jeffrey B., who was very personable and he appeared in a very timely manner at the appointed time as promised by the office staff, which I considered very helpful.

- Bernard Fabel

Alex was thorough, professional, respectful and knowledgeable. I recommend him highly.

- Gloria Wilburn

Great response and service. Reliable!

- Louis Valladares

A to Z prompt and efficient service on a Sunday. Our old garage door cable was broken, I called the service number and everything went as they described on the phone. Our technician was very courteous and knowledgable. He gave my options answered my questions clearly and fixed it at no time. Kudos to a superb service

- Seref Trukmenoglu

Excellent service and Jeffrey was very through and professional.

- Spencer P

Providers were very professional. Their expertise made me feel confident in the job they did. They were very pleasant to deal with.

- Madge Conway

Excellent Quality work done, very professional and caring about their service and work. We highly recommend them!

- Louis Censullo

I inherited my old garage door system 11 years ago when I purchased my home. It's held up well until recently and I wasn't sure who could help fix or repair the chain and parts. I found out about Precision on the internet and was impressed with the reviews. Rob called first to confirm, was curtious, arrived earlier than expected and explained all of my options in detail. He replaced the old unit and put on a garage door system that suited my needs. I needed simple without, Apps, Wi-Fi, etc. He offered just that - New Gargage Door opener system with battery operated key pad and remotes. I am totally satisfied. So far everything works well! ????

- Joi Isley-Collins

Great work by Rob. Could not be happier.

- Ira Sacks

I have called Precision Garage Door twice over the past few years and have been very impressed with all aspects of its business. A company can make all kinds of promises, but the technician who comes to my house is the best representative of that company’s values and ethos as s/he is the one who has to ultimately deliver. And KYLE K. delivered for Precision today--he is knowledgeable, personable, honest, and efficient! Thanks to Precision Garage Door and to Kyle!

- Karen Lee

Rob Regna is an asset to your company. He was on time, courteous, and was able to quickly assess our situation. He took time to answer questions that we had. We highly recommend Precision.. your product is good... easy to contact if needed...and problems fixed in a timely manner. Also appreciate the info on the service person you are sending. Thank you

- John Russo

Roberto was excellent, he diagnosed the problem and went about correcting it. He observed there were actually two issues, the door balancing and the genie unit was also bad. Roberto installed a new unit and also correct the door balancing. His work was clean, quick and professional.

- Frank Brescia

Tech Alex was prompt, knowledgable, and efficient. He did the work required very professionally and was able to quote additional services when requested.

- Scott Univer

The woman I spoke to on the phone last week, said that not only could you install an opener unit that I had already purchased. But also, she quoted me $350 to do the job. But then Robert shows up at my house and tells me that I would need to buy one of your units. After talking to the home office, he comes back and says that he can install my unit after all but then I need to purchase a new $200 rail. This is wholly unacceptable. And purchased product below doesn't list the $200 rail so I can going to select something else to show that I did indeed buy supplies from you. $590 later, I am utterly dissatisfied.

- Rene Bergeron

Good Afternoon Rene, We appreciate you having us out to your property to try and assist with your garage today, however we are disappointed to hear that you were dissatisfied with the experience. We pride ourselves on creating a positive customer experience, so someone from our management team will be reaching out to you to get some more information regarding todays appointment and see what we can do to help rectify this situation. If you have any questions please don't hesitate to reach out.

Aleksei identified the problem and fixed it quickly, he had the parts in the truck so it was completed all in one day. He was very professional, respectful and knowledgeable. Thank you.

- Elizabeth Colucci

Excellent service, knowledgable technician, on time, polite, personable, and fixed the issues we had been having immediately! So very happy I found this company.

- Kim Goldman

Erol arrived promptly, & quickly diagnosed problems. He explained several options, giving his recommendation. He was clearly very knowledgeable, & fixed the problems quickly. Demonstrated how fixes worked, going beyond the original problem. I would recommend Precision to anyone!

- Barbara Smith

Great prompt service

- Nayyar

Very professional.

- Alan Neustadter