Read what people are saying
about Precision Garage Door in:
New Rochelle Area, NY
Precision Garage Door of Westchester Countyhas received 445 reviews, averaging 4.94 Stars:
Mamaroneck, NY
Product:
Bronxville, NY
Brian was polite, considerate, reassuring. I'd recommend you in a heartbeat!
- Karen Blood
Larchmont, NY
Very pleased our new garage door. Greg and Jeff did a great job and were very professional.
- Lauren Wertheim
Product:
New Rochelle, NY
Great job!
- Michael Kiers
New Rochelle, NY
We are more than satisfied with our new garage door and opener. Leo came and showed us what was available and the respective merits. Marco and Reinaldo put every thing together in a speedy and efficient manner. Definitely 5 stars all around! We now have a garage door that responds with the press of a button, and is most presentable!
- Boris Tepper
Product:
Larchmont, NY
Fantastic service, prompt and timely. Service Technician, Francisco Taveras Couldn't be nicer or more professional. Thanks you so much.
- Edward Harley, Larchmont
Product:
Larchmont, NY
Leo was prompt and called me ahead of his arrival and then called when on site. He was patient as we discussed the problem with the garage door and options to repair it. I was very pleased with the service and would recommend Precision Door Service again.
- J. Murray
New Rochelle, NY
Brian was the best! Professional, knowledgeable and thorough. He (and one other helper, I can't recall his name) called 20 minutes before arriving and came at the beginning of our 3 hour window. He assessed the split in our (40 year old) wooden garage door and gave us options for repair and replacement. Another company the day before had insisted that the door needed to be replaced, but Precision was able to repair the crack by securing it with brackets, replacing the springs that were too dinky for our door weight and replacing the old rollers. They did the work on the spot and we saved thousands of dollars not having to replace the door, not to mention weeks of parking outside in the winter (with a young baby) while a new door was ordered. Seriously so profession and courteous. I would recommend these guys to anyone.
- Jessica Rowe
Product:
Bronxville, NY
When I bought my house 15 years ago I started using Precision Door and the few times I have needed service I have been happy, starting wth the service rep that schedules the appointment to the technicians that come. My last technician, Rick Jones, was particularly note worthy. He politely called about an hour prior to the start window I was given and gave me a better estimate of his arrival based on the call he was currently on. I really appreciated that because it's Christmas season and I was able to use that time to get some errands done instead of waiting around. He confirmed his arrival with a courtesy call, which he had said he would give me. Rick's friendly hello and extended hand were a nice first impression and he quickly solved my garage door problem, which was a wiring problem. He is knowledgable and has a good work ethic. He identified the problem quickly, but still he checked that the door opener unit to make sure that there was nothing overlooked. I appreciated the thorough check and felt that showed a strong work ethic to do the job right so I wouldn't be calling a week later with a problem that could have been identified on the first call.
- K Mulligan
New Rochelle, NY
Precision was professional from the moment we called after our garage door spring broke. The excellent service began with a team member answering our phone call on a Saturday. Then we received calls from Rick alerting us, first to his ETA, then another with more exact timing. Finally, Rick checked all the parts of the garage door and found everything to be in good working order other than the broken spring. He was courteous and professional. We recommend Precision and will use them again.
- Elizabeth Heerde
Bronxville, NY
Travis was very professional and did a great job. I will use your company from now on.
- Micheal Mezzacappa
New Rochelle, NY
Service was excellent, everything was explained clearly and professionally.
- Charles Cox
Larchmont, NY
Amazing service all around from the same day appointment to the amazing technician (Francisco) who came to our house.
- Jeff Nabi
New Rochelle, NY
Francisco was professional and polite. He explained everything in detail and spent a long time going over the problems, services and warranties. I was very impressed and my door truly runs and sounds better than when it was new!
- Karen Herzog
Pelham, NY
great Doors , great service , great sales rep and great technician
- New Garage Door Install
Product:
Bronxville, NY
No complain..... Have used them before - very polite, courteous and they are their on-time. All problems are taken care efficiently.
- Sweta Patel
Product:
Eastchester, NY
Leo came on time, evaluated what we had and made recommendations. It was low pressure, and he convinced me to go for a better model and also to have him replace some hardware, so the opener would last much longer. He finished the whole job in 2 hours. Very professional. High quality.
- Stuart Moffett
Product:
New Rochelle, NY
Repeat customer. Attentive, professional and arrived within the window they promised.
- B. Weaver
Product:
Larchmont, NY
Outstanding! I was able to schedule an appointment right away, I received an email confirming the appointment, including the name, photo and "bio" of the service technician. My technician, Travis, called when he was en route, arrived as scheduled, and explained my options regarding the work to be done. He had everything he needed, completed the work quickly and my garage door is like new. In this day and age, when absolutely anyone can go online and call themselves a professional, it's refreshing to do business with people who are prompt, knowledgeable and efficient. Thank you Travis!
- Deborah Bloch
Bronxville, NY
Very professional service!
- Colleen Mcquade
New Rochelle, NY
Great service. Not only the secretary was helpful but as well as the technician. Very informative and very professional. The job was done correctly and on time. It was a complete overhaul on my door springs and cables. I would recommend this company anytime.
- Maria Larocca
Product:
Eastchester, NY
Was very pleased with Precision. They were very efficient and pleasant to deal with from the call to the office to the technician - Richard Jones. We were unable to get into our garage open due to a broken cable. Unfortunately we had to break a window to get in for the repair We decided to go with the door rebuild package since our door was 20 years old but in good condition. Very happy with Precision and would recommend their service.
- Ron Sjonvall
New Rochelle, NY
Rich was very professional, and searched for every available solution to put me at ease; I would use your company again, if needed, and I would recommend you to my friends and neighbors! You get five (5) stars from me! Thank you! Rodney Olden
- Rodney Olden
We agree--Rick is ROCK STAR when it comes to garage door repair. Like the rest of the Precision team, he goes above and beyond to make sure that we fix your garage door right the first time. Thank you for being a Precision Door customer.
Bronxville, NY
I received a call from Travis letting me know the window of time he'd arrive to come fix our broken garage door spring. We have a very old door and a spring had recently snapped making it difficult to lift the 140lb door. Travis took a look at the situation and though there were going to be a lot of difficulties with the repair due to the space between the walls of the garage and the hardware, he set was confident he could make the repairs. He walked me around and showed me how old the hardware was and where it was failing in other ways and walked me through the costs. I approved the work and in 2 hours he had our garage door working better than ever. These guys were great, efficient, and I'd call up for Travis if we ever need more help.
- Steven
We are so grateful to have customers like you, Steven. Our technicians train really hard to provide exceptional service to our customers in the Westchester County. Travis has been repairing garage doors for many years, so a broken garage door spring is hardly a challenge. Please let us know if we service your garage door in the future. Best of luck!
Eastchester, NY
This was a service call to replace my existing springs which had started to gap. I called at 9:00am and Leo the tech was at my house about 2 hrs later. He was very courteous, knowledgeable and professional. Thanks for a job well done!
- Ed Bonci
Product:
New Rochelle, NY
Travis, our technician from Precision Door Service was wonderful. He was prompt, professional and personable. After quickly diagnosing our door issues Travis provided excellent repair service to a garage door problem in an old house's garage with low ceilings and tight spaces. We are thrilled with the repair and grateful for such excellent service. Kevin and Nonie Salter New Rochelle, NY
- Nonie Salter
Product:
Bronxville, NY
The technician, Francisco, was attentive, knowledgeable, explained everything that he was going to do, called us when he was on his way and arrived on time. I highly recommend both Precision and Francisco for all of your garage door needs.
- Dave Gleason
Product:
New Rochelle, NY
Travis is very professional and and a pleasure to deal with.
- Andrew Berman
Eastchester, NY
The best garage door company ever; prompt show-up for repairs and work done perfectly with advise for the future.
- Diane Senderoff
Mount Vernon, NY
So far I am in impressed with appointment and price. I hope the installation goes just as well. Salesman was very profession and understood my concerns. 5 stars hands down.
- Michael Brewster
Product:
Joel was so friendly and accommodating! He called to let me know exactly what time he'd be at my home, and was so understanding when I was a few minutes late - no attitude! He worked quickly and took the time to show me what he repaired, and even guided me through the process of programming the keypad.
- Julie Juergens