Read what people are saying
about Precision Garage Door in:
New Rochelle Area, NY
Precision Garage Door of Westchester Countyhas received 437 reviews, averaging 4.94 Stars:
Bronxville, NY
New Rochelle, NY
Precision was professional from the moment we called after our garage door spring broke. The excellent service began with a team member answering our phone call on a Saturday. Then we received calls from Rick alerting us, first to his ETA, then another with more exact timing. Finally, Rick checked all the parts of the garage door and found everything to be in good working order other than the broken spring. He was courteous and professional. We recommend Precision and will use them again.
- Elizabeth Heerde
Bronxville, NY
Travis was very professional and did a great job. I will use your company from now on.
- Micheal Mezzacappa
New Rochelle, NY
Service was excellent, everything was explained clearly and professionally.
- Charles Cox
Larchmont, NY
Amazing service all around from the same day appointment to the amazing technician (Francisco) who came to our house.
- Jeff Nabi
New Rochelle, NY
Francisco was professional and polite. He explained everything in detail and spent a long time going over the problems, services and warranties. I was very impressed and my door truly runs and sounds better than when it was new!
- Karen Herzog
Pelham, NY
great Doors , great service , great sales rep and great technician
- New Garage Door Install
Product:
Bronxville, NY
No complain..... Have used them before - very polite, courteous and they are their on-time. All problems are taken care efficiently.
- Sweta Patel
Product:
Eastchester, NY
Leo came on time, evaluated what we had and made recommendations. It was low pressure, and he convinced me to go for a better model and also to have him replace some hardware, so the opener would last much longer. He finished the whole job in 2 hours. Very professional. High quality.
- Stuart Moffett
Product:
New Rochelle, NY
Repeat customer. Attentive, professional and arrived within the window they promised.
- B. Weaver
Product:
Larchmont, NY
Outstanding! I was able to schedule an appointment right away, I received an email confirming the appointment, including the name, photo and "bio" of the service technician. My technician, Travis, called when he was en route, arrived as scheduled, and explained my options regarding the work to be done. He had everything he needed, completed the work quickly and my garage door is like new. In this day and age, when absolutely anyone can go online and call themselves a professional, it's refreshing to do business with people who are prompt, knowledgeable and efficient. Thank you Travis!
- Deborah Bloch
Bronxville, NY
Very professional service!
- Colleen Mcquade
New Rochelle, NY
Great service. Not only the secretary was helpful but as well as the technician. Very informative and very professional. The job was done correctly and on time. It was a complete overhaul on my door springs and cables. I would recommend this company anytime.
- Maria Larocca
Product:
Eastchester, NY
Was very pleased with Precision. They were very efficient and pleasant to deal with from the call to the office to the technician - Richard Jones. We were unable to get into our garage open due to a broken cable. Unfortunately we had to break a window to get in for the repair We decided to go with the door rebuild package since our door was 20 years old but in good condition. Very happy with Precision and would recommend their service.
- Ron Sjonvall
New Rochelle, NY
Rich was very professional, and searched for every available solution to put me at ease; I would use your company again, if needed, and I would recommend you to my friends and neighbors! You get five (5) stars from me! Thank you! Rodney Olden
- Rodney Olden
We agree--Rick is ROCK STAR when it comes to garage door repair. Like the rest of the Precision team, he goes above and beyond to make sure that we fix your garage door right the first time. Thank you for being a Precision Door customer.
Bronxville, NY
I received a call from Travis letting me know the window of time he'd arrive to come fix our broken garage door spring. We have a very old door and a spring had recently snapped making it difficult to lift the 140lb door. Travis took a look at the situation and though there were going to be a lot of difficulties with the repair due to the space between the walls of the garage and the hardware, he set was confident he could make the repairs. He walked me around and showed me how old the hardware was and where it was failing in other ways and walked me through the costs. I approved the work and in 2 hours he had our garage door working better than ever. These guys were great, efficient, and I'd call up for Travis if we ever need more help.
- Steven
We are so grateful to have customers like you, Steven. Our technicians train really hard to provide exceptional service to our customers in the Westchester County. Travis has been repairing garage doors for many years, so a broken garage door spring is hardly a challenge. Please let us know if we service your garage door in the future. Best of luck!
Eastchester, NY
This was a service call to replace my existing springs which had started to gap. I called at 9:00am and Leo the tech was at my house about 2 hrs later. He was very courteous, knowledgeable and professional. Thanks for a job well done!
- Ed Bonci
Product:
New Rochelle, NY
Travis, our technician from Precision Door Service was wonderful. He was prompt, professional and personable. After quickly diagnosing our door issues Travis provided excellent repair service to a garage door problem in an old house's garage with low ceilings and tight spaces. We are thrilled with the repair and grateful for such excellent service. Kevin and Nonie Salter New Rochelle, NY
- Nonie Salter
Product:
Bronxville, NY
The technician, Francisco, was attentive, knowledgeable, explained everything that he was going to do, called us when he was on his way and arrived on time. I highly recommend both Precision and Francisco for all of your garage door needs.
- Dave Gleason
Product:
New Rochelle, NY
Travis is very professional and and a pleasure to deal with.
- Andrew Berman
Eastchester, NY
The best garage door company ever; prompt show-up for repairs and work done perfectly with advise for the future.
- Diane Senderoff
Mount Vernon, NY
So far I am in impressed with appointment and price. I hope the installation goes just as well. Salesman was very profession and understood my concerns. 5 stars hands down.
- Michael Brewster
Product:
Larchmont, NY
Francisco identified the problem and fixed the track efficiently and quickly. He was very professional and I will recommend your company to anyone who needs to fix their automatic garage doors. Thank you.
- Jay Cooperman
Eastchester, NY
Great service. Very knowledgeable service employees. Very curteous. I am so happy with my new garage door.
- Joanne Murphy
New Rochelle, NY
Thieves!!!!!! Stay away from this company
- Vincent Grecko
hello Vincent... I'm not quite sure what warrants the comment "Thieves"? You had requested to have a motor replaced. Our technician came to your residence on 10/14 and determined that your garage is to far from the house and would not pick up the gateway signal. And to quote your feedback on 10/14, "Your tech was honest and told me what I wanted would not work!" We have a $69 service fee to come out to a residence, of which you were charged. On 10/15 I left a message with you advising that we were unable to perform service (but just able to give some HONEST advice) and would be refunding you the $69 service fee!! Does this warrant the comment "Thieves"?? regards, Bob Reynics Precision Door Service
Mount Vernon, NY
Prompt,courteous and very proficient. Did a perfect job on a rather difficult situation.
- Harriet Kaplow
New Rochelle, NY
I was pleased with the punctuality by coming right on time to the appointment. The service technician Justin, was friendly and professional in his work.
- Paul Greenfield
Tuckahoe, NY
The technician Greg was fantastic: on time; courteous; helpful; and most importantly, did a great job with the removal and install of a new garage door and hardware. Thank you Greg!
- Tom Ringwald
Mamaroneck, NY
Travis was extremely nice and competent. I was very pleased with his service. And, I was very pleased to receive "next day" service.
- Norma Riffel
Product:
Bronxville, NY
Excellent service by knowledgable and polite crew. Thanks.
- Peter Gordon
When I bought my house 15 years ago I started using Precision Door and the few times I have needed service I have been happy, starting wth the service rep that schedules the appointment to the technicians that come. My last technician, Rick Jones, was particularly note worthy. He politely called about an hour prior to the start window I was given and gave me a better estimate of his arrival based on the call he was currently on. I really appreciated that because it's Christmas season and I was able to use that time to get some errands done instead of waiting around. He confirmed his arrival with a courtesy call, which he had said he would give me. Rick's friendly hello and extended hand were a nice first impression and he quickly solved my garage door problem, which was a wiring problem. He is knowledgable and has a good work ethic. He identified the problem quickly, but still he checked that the door opener unit to make sure that there was nothing overlooked. I appreciated the thorough check and felt that showed a strong work ethic to do the job right so I wouldn't be calling a week later with a problem that could have been identified on the first call.
- K Mulligan