Read what people are saying
about Precision Garage Door in:
Tarrytown Area, NY
Precision Garage Door of Westchester Countyhas received 378 reviews, averaging 4.95 Stars:
Briarcliff Manor, NY
Ossining, NY
Excellent and friendly service!
- Cory Agid
Product:
Irvington, NY
Precision Door could not be more accommodating or professional. Our service technician went out of his way to make sure the issue was solved thoroughly and as quickly as possible.
- Howard Handler
Briarcliff Manor, NY
Great service...nice person who was very knowledgeable and professional.
- Angela Ciffone
Product:
Briarcliff Manor, NY
A two car garage with a dead opener (for some time, manual operation ok) on one side and a broken opening mechanism on the other door; car trapped inside. Tedious, but not an emergency in my circumstances. I had received a flyer in the mail (Money Saver, Value Coupons, whatever) offering $25 off the $69 service call so decided to give Precision a go. Very efficient booking service (on Fri) and the appointment was scheduled for between 12-4 pm on the following Mon. Brian, the technician called at about 1 pm Mon to say he was running late and most likely to come closer to 4 pm and he would call me when he was on his way. I'm retired and at home and this didn't present a problem. At 4 pm Brian had not arrived or called and I, having lost some confidence, started a web search for local alternatives for the next day. Brian called about 4.30 pm and said he had been delayed again but was on his way (Are you over-tasking your technicians?). Brian arrived at about 4.45 pm, in uniform and clearly marked vehicle. He clearly explained my options for repair/replacement, including advice that he didn't really have time that afternoon to replace the other door opener as he still had another call to make. I had explained to him that the other door needed fixing but was of comparatively low priority. Brian fixed the faulty door opening mechanism in about an hour, freeing the car, and impressed me as a totally professional, friendly and courteous person. I have no hesitation in recommending Precision Door, and Brian, to others but I again raise the issue of potential over-tasking of technicians (Brian did not raise this in any way). There's only so much one guy can do in a day. I'm recently retired and the 4 hour appointment window and actual delays were no problem for me but two months ago when I was still working; these could have become major issues. Overall, a good job, very well done. My thanks to Precision and particularly Brian.
- Ken Cross
Product:
Briarcliff Manor, NY
Without question, 5 stars! Rick C. presented himself as a professional and truly nice person. Ordinarily, given the amount of money involved, I would have gotten 3-4 other estimates for new garage doors. In this case however, I trusted Rick's estimation as to what we needed and the assurances he gave us. As a lawyer, I've interacted with many types of people who represent many fields of endeavor. In this regard, be assured that you have a valuable asset in Rick, one who is a truly fine representative of your company. Noel and Sylvia Cohen Briarcliff Manor, N.Y.
- Noel Cohen
Product:
Hawthorne, NY
excellent service, quality repair.... Thank you! 5 star rating.
- Charles Macli
Ossining, NY
First-class customer service and Rick, our technician, was spectacular!
- Charles Caldarola
Product:
Briarcliff Manor, NY
Five stars. On time, pro installation, clean. Everything is great.
- Wayne Martin
Product:
Briarcliff Manor, NY
I chose Precision because it was the biggest ad in the phonebook and Angie's list listed you. Everything worked out very well. So far, so good. Thank you!
- Enid Berman
Product:
Tarrytown, NY
The repairman was excellent. HOWEVER, there has got to be a better and fairer way to get a battery replacement than a $ 79.09 home visit.
- Morton Lippmann
Product:
Briarcliff Manor, NY
Leo & Francisco serviced one door and installed a new motor in another. They were terrific. Competent, polite, helpful, timely - really all that I can ask. Great representatives for your company. I would like you to pass along my thanks to them. I will DEFINITELY recommend your company. Thank you very much - Tom James
- Tom James
Product:
Irvington, NY
Justin did a great job installing the garage door opener. He explained things thoroughly and made sure everything worked.
- Ken Pearlman
Product:
Irvington, NY
Very efficient, great service. I liked the confirmation email which listed the names and pictures of all technicians so we could identify them in advance. Brian B was extremely professional, polite and patient! Great work! Thank you for your help. The AAA coupon was awesome value! Loved it.
- Stephanie Tuckett
Product:
Briarcliff Manor, NY
Darren was professional and fixed our problem right away. This is the second time we've used Precision Door and we have been very pleased both times. I highly recommend them!!
- Joe and Alison Colitti
Product:
Ardsley, NY
Great job. Quick, efficient, and thorough. Leo and Tom were true professionals. They replaced all of the hardware on my garage and it works perfectly and very quietly. Thanks!
- Mariela Adams
Product:
Ossining, NY
Travis was quick, professonial and very pesonable! Tuned up two doors and shared a great deal of helpful maintainance information. A real pleasure!
- James Sullivan
Product:
Ardsley, NY
Excellent service and technician!
- Robert Pordy
Product:
Elmsford, NY
Darren was the rep who first came to the house to give an estimate. He was prompt and very knowledgeable. The installer was great, too. Love the new door and the new opener. Feel confident that made the right choice with Precision.
- Linda Curran
Product:
Ardsley, NY
Doug- What a terrific young man Rick C. is. If he is typical of your company I can only say congratulations to all of you. You should try Rick in sales; he would be terrific.
- mario distefano
Product:
Ardsley, NY
I have to tell you, I had my doubts but they were quickly allayed after the first time Rick came and replaced the wheels.This time around my hopes of a job well done were fully satisfied. A very competent craftsman and a very personable young man. An absolute five star gentleman and craftsman.
- mario distefano
Product:
Tarrytown, NY
From the first phone call, e-mail confirmation, phone alert to time of arrival, I was impressed. They lived up to the promise that they come with all parts. In an hour they had rebuilt my door!
- Alice Blood
Product:
Ardsley, NY
Great job! I'm completely satisfied
- Richard Wiess
Product:
Ossining, NY
Wonderful job and warm service by Rick! He immediately diagnosed the reason our door had failed and clearly explained what was wrong and what needed to be done. He finished a total overhaul of our system neatly and carefully and did so in two hours, with a smile - despite the many obstacles in our garage that must have made his job harder. Thanks, Rick!
- Elizabeth Gellert
Product:
Hawthorne, NY
Travis was friendly and professional. He explained all facets of the materials and installation necessary for the completion of our purchase. We are looking forward to having our garage doors, door openers and keypad installed. Precision is lucky to have Travis as an employee!
- Robert Coleman
Product:
Valhalla, NY
From my point of view, the technician was very skillful and knowledgeable. He knew exactly what was wrong with the opener and repaired it without any trouble. He also presented himself as a professional. He is an asset to your company. Regards, Ralph
- Ralph Nicoletti
Product:
Ardsley, NY
Service was prompt and timely. Rich was courteous and professional. Explained everything well. Very thorough. Thank you!
- Douglas & carrie Lebow
Product:
Valhalla, NY
My old opener was 30 years old but had a new door put on 4years ago. They did a bad job but it was a good door . Your men came, gave me a price and were done in 2.5 hrs. The door was reset by your men and works beautiful. Best Len V
- Leonard Vallender
Product:
Ardsley, NY
Friendly, competent service
- Arthur Jakubowitz
Product:
Thornwood, NY
Found you on the computer. I was extremely impressed with Darren. He was thorough, checked everything, found another problem that should be taken care of {rollers} He made me feel comfortable with his work and honesty. You should value him as your employee
- Helen Giustino
Product:
Brian was extremely professional and knowledgeable. He explained everything he was doing and why . Curtious and polite.
- Melissa Murray