Read what people are saying
about Precision Garage Door in:
Tarrytown Area, NY
Precision Garage Door of Westchester Countyhas received 362 reviews, averaging 4.95 Stars:
Ossining, NY
Hi Stephen! Thank you for leaving a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.
Sleepy Hollow, NY
Leo just serviced my garage door and I couldn’t be happier. He replaced all the faulty parts: rollers, springs, cables and fixed my trips and did it all in a friendly and professional manner. Precision is now my go to.
- Jp Elliott
Hi JP! Thank you for leaving a review! Replacing old parts can have a garage door running like new again! We look forward to helping with any future garage door repairs.
Ardsley, NY
Very courteous, friendly and did a terrific job. Art Jakubowitz
- Arthur Jakubowitz
Briarcliff Manor, NY
I’ve used Precision many times before and have always had a positive experience, and this time was no different. Jesse was Covid responsible, courteous and professional. He diagnosed the problem with my garage door and started the repair right away. He was efficient and thorough and I was extremely pleased. I always call Precision when I have a garage door problem and am always satisfied with the experience.
- Cathy Zimmerman
Hi Cathy! Thank your for being a loyal customer and for also taking the time to leave a review. Jesse is a great member of the Precision team, so we appreciate you acknowledging his skills and professionalism. Our technicians know the importance of working efficiently without sacrificing the quality of the repair. We look forward to helping with any future garage door needs.
Ossining, NY
Lucas :Great service and technician was courteous polite neat and very knowledgeable and helpful
- Franecis Pellegrino
Hi there! Thank you for your kind words regarding your recent garage door service. We appreciate you taking the time to acknowledge Lucas's skills and professionalism. We love to hear about the impression our technicians leave on homeowners.
Product:
Briarcliff Manor, NY
The gentlemen from Precision came first thing the next morning and repaired the door within an hour. Everything was so well organized, and both technicians were courteous and knowledgeable. Would highly recommend this service to anyone.
- Dan Black
Hi Dan! Thank you for leaving a review about your recent experience with Precision! Reviews like this help homeowners know that Precision is a name you can trust for their garage door needs. We look forward to helping with any other garage door repairs!
Briarcliff Manor, NY
The guys showed up right on time, explained the repairs completely, and completed the work perfectly. Good job.
- Brendan Kehoe
Hi Brendan! Offering options for repair and clearly explaining the reasons for the various repairs helps make Precision a name you can trust! We look forward to helping you with future garage door needs.
Ossining, NY
I have used Precision in the past and they were equally professional, thorough, efficient, and not too expensive. When I had to call again, that did not change. The technician was absolutely knowledgeable respectful of my home and very very thorough in his repair.
- Donna Wade
Thanks for being a loyal customer, Donna! We're happy to hear that you were happy with the garage door repair! We look forward to helping you with any future garage door needs.
Irvington, NY
Julian and Theo were great. Easily diagnosed and fixed the issue. Gave a thorough assessment of the door and mechanicals overall. Will definitely call again if I ever have an issue or need to replace anything.
- Matthew L
Hi Matthew! Thank you for taking the time to acknowledge Julian and Theo's skills and professionalism. We look forward to helping you with any future garage door needs!
Product:
Ardsley, NY
Excellent service!!!
- Sam Manessis
Product:
Ossining, NY
Mike Ganning was excellent during his visit to my house troubleshoot some minor garage issues and also quote me on a replacement garage panel. Very pleased with the service and the way he interacted.
- Eldo James
Product:
Ossining, NY
On the recommendation of a neighbor who had used Precision, we had a new garage door opener installed recently. We got an appointment within days of our inquiry and the whole service itself only took a couple of hours. We loved that Precision sent us an email with both a photo and some information about our installer before our service. He was an absolute professional who explained carefully all the attributes of our new opener. We could not be happier with our new, much quieter and updated garage door opener and would heartily recommend Precision.
- Dorothy Lakner
Thanks for the review, Dorothy! Keeping you informed about who to expect and when helps make Precision a name you can trust!
Product:
Irvington, NY
Sonor and Eddie couldn't have been more personable, efficient and helpful. They fully discussed my options, and answered my questions, and then installed new openers, together with new springs, cables, pulleys and rollers---all in a very timely and professional manner.
- Marge
Thanks for the review, Marge! Soner and Eddie are great members of the Precision team and we appreciate you taking the time to acknowledge their skills and professionalism! Thank you for choosing Precision!
Product:
Briarcliff Manor, NY
Brian did an excellent job. He explained everything, made valid points as to why we needed certain items and performed them flawlessly in a deliberate non rushed manner. Very polite and well spoken, you should make him a partner. We purchased the full $699 package with a 10 year warranty.
- Richard Wiley
Thanks for the review, Richard! Reviews like this help homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs!
Product:
Service Technician Team : Brian Birch
Ossining, NY
Precision Garage Door Service of Westchester County is an outstanding company, they go above and beyond in customer service. You will know everything you need to know about the company and your service representatives and technicians even before they arrive. These professionals will take all the time you need to explain and fix your garage door issues. Mike Ganning and Julian Zivan both represented the company well, their customer service was outstanding, they will keep you informed, no need for you to wonder and even have to call the company to follow-up, they will follow-up with you. Honestly, this is one company that does customer service right.
- Frank Palazzo
Thanks for the review! Customer satisfaction is very important to us, from the very first phone call to the garage door service. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!
Ardsley, NY
Leo the Tech was excellent
- Frank Sergi
Thanks for the review, Frank!
Ossining, NY
Precision installed a new Liftmaster garage door opener, belt drive, key pads and remotes. The technician was highly professional, friendly and took the time to patiently and clearly answer all our questions, explain all the new features and controls and make sure our WiFi setup worked. We are very satisfied customers.
- Stuart
Thanks for the review, Stuart! It's important to us that homeowners understand the features and functions of the products they buy. Thank you for choosing Precision for your new LiftMaster garage door opener installation.
Product:
Briarcliff Manor, NY
Very responsive to questions.
- Yolanda Moreno
Thank you for the review, Yolanda! We appreciate you taking the time to share your experience with Precision.
Product:
Service Technician Team : Brian Birch
Irvington, NY
Julian was personable, knowledgeable and did an excellent job.
- Neal
Product:
Irvington, NY
Very effective and professional. Excellent service.
- Panos Papapanou
Hawthorne, NY
From Sarah in customer service to Brian the installer, everything went off without a hitch. Brian came right on time and explained the installation every step of the way. Work was done professionally and within time frame that was given. I would recommend your company anytime without hesitation.
- JoAnn Battman
Product:
Service Technician Team : Brian Birch
Irvington, NY
Very rapid response + everything you'd want from a garage door repair service, including full information about continued maintenance.
- Doris Bertocci
Ossining, NY
Brian came the day after I placed the call for a broken door. Arrived on time and the communication before was great. Brian was really professional and friendly and talked me through the options available for the repair. Particularly appreciate the response and professionalism around the difficulties of Coronavirus etc. Will definitely use again if we plan any work on the garage door. Thanks.
- Ciaran Pocock
Elmsford, NY
Brian was very knowledgeable and extremely friendly. Job was done right away and the garage door works perfectly now. Will definitely do business again. 5 star review for Brian and Precision Garage Door of Westchester. Thank you!!
- Marco Grangeiro
Ossining, NY
I give Precision 5 stars from start to finish. I am a big fan of technology and Precision's use of it is great. Starting with the inquiry process on the web site a rep followed up to book a site visit the same day. On the Saturday of our appointment our family received an email and a text letting us know our sales rep Mike Ganning was on his way. He arrived on the dot (an A++ plus for punctuality). Mike was vital in helping my husband and I pick the right product. We were looking to purchase a wood grain and he gave us some great insights on which product would best fit our needs. He also does installs so he had a lot to say about that process - he did a really great job educating us as first time garage door buyers. He was patient with my many questions. On the day of the install, again we received text messages and emails letting us know that Rudy D and Julian Z were on their way. As a mom putting managing getting everyone out the door for the day it was amazing to know when our team was arriving. Julian and Rudy were on prompt, polite and professional. They gave me the rundown on the install upon arrival, finished exactly when they said they would (about 4 hours from start to finish on a set of double doors), left the place totally clean, and walked me through the instructions for the keypad and remotes (which are both super easy!). Two tiny notes. I wanted to visit the showroom in Mamaroneck prior to placing my final order. I didn't realize it was appointment only - it was super easy to make one, but I am glad I just didn't pop in. The only other way they could improve is sending you a text with your estimated install date. Not the biggest deal since I was able to get touch with Mike in a pinch, but it's the only tweak I would recommend. Bravo Precision - thank you!
- Justine Lackey
Product:
Briarcliff Manor, NY
Mike was great. Very informative about the doors. Very thorough and friendly. He showed up on time- and really Helped us to think about which doors to purchase.
- Emily Guthman
Product:
Ardsley, NY
Fantastic experience. Very quick response time. The technician-Mike was friendly, courteous and knowledgeable. Great work!
- Steve Meltzer
Ardsley, NY
John arrived earlier than the set appointment and assessed the problem with the garage door immediately ...He checked everything as well to be sure no other issues ..John was professional and very polite .He changed 3 springs ..I have a very heavy door and it took a lot of work to get it done ...Very impressed with the job and my garage door works perfectly now ..
- Lisa & Marc Fishberger
Ardsley, NY
5
- Grimilda Mendez
Product:
Irvington, NY
Great service, knowledgeable technicians, by far the best service and parts I’ve received for my garage door to date.
- Peter Agavino
Your man LEO was excellent explained all options did the work profesinaly very pleased would recommend highly
- Stephen Trombetta