Leonardo R's Bio:
Leo is a long time resident of Westchester County, New York. He married his High School sweetheart, is a Martial Arts Instructor, a pet lover and has a dog named Benji.
Pound Ridge, NY
Product:
Hartsdale, NY
Leo was prompt, courteous and very professional. I am very pleased with his service and that of Precision.
- Joseph Jensen
Product:
South Salem, NY
My husband was very impressed with Leo. He called ahead of time to see if it was ok to come over earlier than originally planned. He was polite, professional and did the job quickly. Would definitely recommend "Precision" for any repair job. They gave us an appointment for the day after we called. Another company couldn't "fit us in" for 1 month and the original installers made an appointment and never showed up or call!
- William & ann Brady
Product:
Pound Ridge, NY
I found Precision on the web. Not knowing if this company was good, but decided to give it a try. Leo the technician was outstanding in his professionalism and technical knowledge of his work. I specifically requested he come back to finish the other 2 doors. Great work Leo, keep it up!
- John Decina
Product:
Mamaroneck, NY
Thank you for your quick response to my service request. Your repair personnel was professional and courteous. He explained to me what the issue was with my door and repaired it in a timely fashion. Thank you!
- Eleni Sfikas
Product:
Yorktown Heights, NY
The technician was very professional. He explained everything he was going to do, showing the costs as he went along. The total bill came to less then he estimated. I would use Precision again. Thank you.
- Jenny Bender
Product:
Mount Kisco, NY
Leo was very courteous and professional. He examined the problem, identified the cause, and replaced equipment within one hour. He also took care of a few other minor issues at no charge.
- Gerald Loev
Product:
Pleasantville, NY
Leo is as nice as he can be! He is most conscientious.
- Jean Gilroy
Product:
Katonah, NY
I received next day service after my initial call. The problem was diagnosed and repaired that day. My Technician, Leonardo, was polite and explained what needed to be done with clear pricing. He was quite capable and explained warranties and the operation of the newly installed opener. I would recommend Precision to my friends.
- Ron Smilowitz
Product:
Ossining, NY
Leonardo was entirely professional and personable and competently corrected the problem. I certainly would welcome him in the future and would recommend his service.
- Richard Prewitt
Product:
Yonkers, NY
good on routine service
- Sue Lee
Product:
Scarsdale, NY
Technicians showed up on time. They carried out their duties professionally after explaining to me what needs to be done. Great job!
- Lami Audu
Product:
Pleasantville, NY
Your technician, Leo, was as nice and hard-working as he could be. He is not listed as a choice below which is too bad. We are quite happy with your product, but we feel your pricing is high.
- Jean Gilroy
Product:
Valhalla, NY
My door was shaking the track as it closed. Leonardo took his time, diagnosed the problem and made sure the door was working properly before he left. I will recommend Precision to my friends.
- Joe Spatola
Product:
Ardsley, NY
Rick was very efficient and professional and provided me with 2 options. He called me 30 minutes before he arrived which was thoughtful and helpful
- rick timmins
Product:
Hartsdale, NY
I was able to make an appointment straight away - couldn't with several others I tried. Very courteous, friendly and professional in all dealings. Called ahead with an arrival time and was on time. Checked to repair the openers but ended recommending replacing them as 18 yrs old. Was impressed as we have 3 doors, no pressure applied to have all 3 done, discount still offered if we did only two. Am very pleased to have all 3 replaced as it is a huge upgrade. Everything explained thoroughly, thanks for a job well done.
- Andrienne Register
Product:
Ardsley, NY
Technician came on schedule. Did an inspection. Offered future advice. Programmed new remote unit quickly. Courteous, prompt, professional. Also appreciated the e-mail confirmation the night before.
- Joe Modica
Thanks Joe, We find that there is no such thing as too much customer communication. Getting stuck in the house waiting for the serviceman stinks. I'm glad we showed up on time. Doug
Product:
Leo was our repairman. He provided us with new "clickers" and was able to modify the old Stanley receivers on our lift mechanism. The next time we have a problem we will call you and request Leo.
- Susan Turner