Luke S's Bio:
Luke earned his high school diploma from Elmwood Park Memorial and his bachelor degree in science from Berkeley College. Luke is married and has two small energetic boys. Being the family mechanic, he has always been very talented working with his hands. He is committed on leaving a positive impact in the lives of others and will not quit until you are 100% satisfied.
Tarrytown, NY
Garage Door Opener Repair
Product:
Garage Door Opener
Service Technician Team : Luke S
Yorktown Heights, NY
Thank you for the fast service. Luke was great and I was very pleased with the service. Luke is definitely an asset to your company. Thanks again.
- Bob Weiss
,
the technician was courteous, professional. knew exactly what the issue was. Explained the problem and solution. gave an accurate estimate of cost. called when on way. i would definitely recommend company and Luke (technicians name).
- Sheldon Ganis
Hi Sheldon! Thanks for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs.
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Service Technician Team : Luke S
Yorktown Heights, NY
I have to write this review since I got such great service. I called up for an appointment and they had appointments available right away as of the week I called (in today's day and age this is not super common). The person on the phone that I spoke to, Hilal, was very courteous and helpful. She answered all the questions I had and was nothing but great. The technician I had, Luke Stachura, could not have been better. Answered any and all questions (and I had a lot), and took care of everything I needed done with the utmost efficiency and professionalism (while it was about 97 degrees out as well). For reference, the services I got performed were a garage door hardware rebuild (new springs, pulleys, and vinyl rollers installed that were much quieter) as well as two new garage door openers installed for both garages. The service was definitely not cheap, but did not feel overpriced for the work being performed and I could not be happier with the results. Thanks again Hilal and Luke (and precision of course)!
- Stephen Denaro
Hi Stephen! Thank you for leaving such a wonderful review! Reviews like this help homeowners know Precision is a name you can trust for your new garage door openers and hardware rebuild. We look forward to helping with future garage door needs.
Chappaqua, NY
Polite, professional, knowledgeable, effective
- Allan Reznick
Peekskill, NY
Very professional from receptionist, to technician, to follow-up. Our technician, Luke, called to let us know he would arrive early. He was both knowledgeable and friendly. He explained our options and made a sound recommendation based on the condition of existing parts. We are very happy with the job done, and would absolutely recommend Precision Garage.
- Smyth
Hi Smyth! Thank you for leaving a review! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. We look forward to helping with any future garage door repairs.
Broken Garage Door Spring Repair
Product:
Springs
Service Technician Team : Luke S
Cortlandt Manor, NY
Excellent service sent us a professional technician just two days to wait for an appointment arrived early completed the job just what we needed efficient reasonably priced pleasant technician thank you so much
- Suzanne Smith
Hi Suzanne! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair!
Ossining, NY
Lucas :Great service and technician was courteous polite neat and very knowledgeable and helpful
- Franecis Pellegrino
Hi there! Thank you for your kind words regarding your recent garage door service. We appreciate you taking the time to acknowledge Lucas's skills and professionalism. We love to hear about the impression our technicians leave on homeowners.
Ossining, NY
I have used Precision in the past and they were equally professional, thorough, efficient, and not too expensive. When I had to call again, that did not change. The technician was absolutely knowledgeable respectful of my home and very very thorough in his repair.
- Donna Wade
Thanks for being a loyal customer, Donna! We're happy to hear that you were happy with the garage door repair! We look forward to helping you with any future garage door needs.
Croton on Hudson, NY
Luke was very professional and made every effort to answer all of my questions and solve the problems I had. I would highly recommend Luke and Precision Door to anyone.
- Mark Stevens
Cortlandt Manor, NY
My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!
- William Fields
Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!
,
Professional technician. Explained what was causing our problem and what needed to be done.
- Richard Edwards
Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.
Cortlandt Manor, NY
My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise
- John Tepe
Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.
Goldens Bridge, NY
Response time from the company was excellent. Luke, the repairman, was prompt, courteous, knowledgeable, and efficient. He explained the needed repairs well, made sure I understood the recommendations and cleaned up beautifully. I highly recommend this company.
- Judy Shulman
Bedford, NY
Excellent service Charming technician
- Trudie Goldmann
Cross River, NY
Fast professional service!
- Ronald Crispi
Luke Stachura did a superb job fixing our garage door opener. He was knowledgeable and patient. He did a good job replacing the computer board on the unit.
- Essie