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Luke S

Luke S
Service Technician Team
Reviews: 17
Average: 5.00 stars
Background: 7/22/2016
Drug Test: 7/25/2016
Luke S has received 17 reviews, averaging 5.00 Stars:
1 2 3 4 5

Luke S's Bio:

Luke earned his high school diploma from Elmwood Park Memorial and his bachelor degree in science from Berkeley College. Luke is married and has two small energetic boys. Being the family mechanic, he has always been very talented working with his hands. He is committed on leaving a positive impact in the lives of others and will not quit until you are 100% satisfied.

Review:

Same day service. Professional technician. Everything was explained upfront clearly and concisely. Have used Precision for years .

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Luke Stachura did a superb job fixing our garage door opener. He was knowledgeable and patient. He did a good job replacing the computer board on the unit.

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Luke S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Luke S
Review:

Thank you for the fast service. Luke was great and I was very pleased with the service. Luke is definitely an asset to your company. Thanks again.

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

the technician was courteous, professional. knew exactly what the issue was. Explained the problem and solution. gave an accurate estimate of cost. called when on way. i would definitely recommend company and Luke (technicians name).

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A Response from: Doug

Hi Sheldon! Thanks for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs.

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Service Technician Team : Luke S
Review:

I have to write this review since I got such great service. I called up for an appointment and they had appointments available right away as of the week I called (in today's day and age this is not super common). The person on the phone that I spoke to, Hilal, was very courteous and helpful. She answered all the questions I had and was nothing but great. The technician I had, Luke Stachura, could not have been better. Answered any and all questions (and I had a lot), and took care of everything I needed done with the utmost efficiency and professionalism (while it was about 97 degrees out as well). For reference, the services I got performed were a garage door hardware rebuild (new springs, pulleys, and vinyl rollers installed that were much quieter) as well as two new garage door openers installed for both garages. The service was definitely not cheap, but did not feel overpriced for the work being performed and I could not be happier with the results. Thanks again Hilal and Luke (and precision of course)!

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A Response from: Doug

Hi Stephen! Thank you for leaving such a wonderful review! Reviews like this help homeowners know Precision is a name you can trust for your new garage door openers and hardware rebuild. We look forward to helping with future garage door needs.

Luke S Service Provided:
Garage Door Opener Install

Product:
Springs

Service Technician Team : Luke S
Review:

Polite, professional, knowledgeable, effective

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Very professional from receptionist, to technician, to follow-up. Our technician, Luke, called to let us know he would arrive early. He was both knowledgeable and friendly. He explained our options and made a sound recommendation based on the condition of existing parts. We are very happy with the job done, and would absolutely recommend Precision Garage.

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A Response from: Doug

Hi Smyth! Thank you for leaving a review! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. We look forward to helping with any future garage door repairs.

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Luke S
Review:

Excellent service sent us a professional technician just two days to wait for an appointment arrived early completed the job just what we needed efficient reasonably priced pleasant technician thank you so much

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A Response from: Doug

Hi Suzanne! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair!

Luke S Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Luke S
Review:

Lucas :Great service and technician was courteous polite neat and very knowledgeable and helpful

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A Response from: Doug

Hi there! Thank you for your kind words regarding your recent garage door service. We appreciate you taking the time to acknowledge Lucas's skills and professionalism. We love to hear about the impression our technicians leave on homeowners.

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Service Technician Team : Luke S
Review:

I have used Precision in the past and they were equally professional, thorough, efficient, and not too expensive. When I had to call again, that did not change. The technician was absolutely knowledgeable respectful of my home and very very thorough in his repair.

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A Response from: Doug

Thanks for being a loyal customer, Donna! We're happy to hear that you were happy with the garage door repair! We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Opener Repair

Service Technician Team : Luke S
Review:

Luke was very professional and made every effort to answer all of my questions and solve the problems I had. I would highly recommend Luke and Precision Door to anyone.

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!

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A Response from: Doug

Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!

Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team : Luke S
Review:

Professional technician. Explained what was causing our problem and what needed to be done.

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A Response from: Doug

Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.

Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise

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A Response from: Doug

Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.

Luke S Service Provided:
Garage Door Opener Repair

Service Technician Team : Luke S
Review:

Response time from the company was excellent. Luke, the repairman, was prompt, courteous, knowledgeable, and efficient. He explained the needed repairs well, made sure I understood the recommendations and cleaned up beautifully. I highly recommend this company.

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Excellent service Charming technician

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Review:

Fast professional service!

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Luke S Service Provided:
Garage Door Repair

Service Technician Team : Luke S
Mount Kisco Area

(914) 752-2667

(914) 752-2667
White Plains Area

(914) 368-2345

(914) 368-2345
Tarrytown Area

(914) 368-2345

(914) 368-2345
New Rochelle Area

(914) 380-4643

(914) 380-4643
Bronxville Area

(914) 380-4643

(914) 380-4643
Harrison Area

(914) 873-1670

(914) 873-1670
Rye Area

(914) 873-1670

(914) 873-1670
Yonkers Area

(914) 380-4643

(914) 380-4643
Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543