Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 2408 reviews, averaging 4.93 Stars:
Irvington, NY
Buchanan, NY
Hello, Our repairman was great although we did not go ahead with the repair because it was too expensive.
- Loretta Renda
Yorktown Heights, NY
Excellent customer service -Jessie was very professional and knowledgeable and he did an excellent job on both doors. He made sure they were safe and running smooth. Highly recommend him and Precision Garage Door. Thank you !
- Christina Maratos
Yorktown Heights, NY
The response in getting someone to our home was amazing and very timely. Within 24 hours a repair technician was at our home. He contacted us prior to his arrival and clearly kept us up to date as to his estimated time he would actually arrive. He was quick in completing the repair and cleaned up at the completion of the work performed. He was also very polite. That said, hecreplaced one broken spring and one working spring. He also replaced the broken operating cable associated with the broken spring Our only complaint was the exorbitant fee charged to perform less than 40 minutes of work. For the price quoted we opted to replace only the four rollers which he indicated needed replacement. The charge he technician quoted to replace the additional 6 original rollers was approximately $250.00 more. After speaking to our neighbors they all agreed that the proposed pricing for the replacement of all the rollers was ridiculous and should have been included in the price we paid. Suffice is to say that the we felt that we paid more than a a fair price for the amount of time it took to make the repair. The company should have replaced all the rollers at the price point paid.
- Gary Lipperman
Pelham, NY
I had a great experience with your tech Alex. Very y professional , efficient and knowledgeable. He is to be commended
- Ed Rivera
South Salem, NY
It was an absolute pleasure meeting Kyle. He was courteous and professional. Prior to making the repair on my garage door, Kyle did a thorough inspection of my garage doors and all of the mechanisms. He was able to send me an immediate estimate in email for work that was completed today and for things that will need to be repaired and/or replaced in the not too distant future. I am very happy with Kyle’s work. I’m looking forward to his next visit to my home.
- Ron Levinsky
New Rochelle, NY
I was very impressed with the professionalism of your company. You kept in touch prior to my appointment, the technician called when he was on his way, & I received a text with the technician’s photo & bio! Kyle was informative, professional, & polite! He provided me with several estimates of what could be done with no pressure. Once I made a decision, he quickly completed the job. I will definitely call Precision with any garage door issues. Thank you!
- Nancy Lippolis
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Mohegan Lake, NY
Robert was excellent. He performed the repair and made sure everything was working properly. He was very nice, explained everything. I would not hesitate to use Precision again and would definitely ask for Robert.
- Rose Simone
Valhalla, NY
Kyle did an excellent job on my garage door. Kyle was very personable and would recommend the company.
- Jerry Adamsky
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Chappaqua, NY
I received excellent and timely assistance from the repair technician Julian. He found and diagnosed my problem area quickly and professionally. He ordered some new parts and I'm sure will do a very capable job in the upcoming fix.
- Al Fair
White Plains, NY
The woman I spoke to on the phone last week, said that not only could you install an opener unit that I had already purchased. But also, she quoted me $350 to do the job. But then Robert shows up at my house and tells me that I would need to buy one of your units. After talking to the home office, he comes back and says that he can install my unit after all but then I need to purchase a new $200 rail. This is wholly unacceptable. And purchased product below doesn't list the $200 rail so I can going to select something else to show that I did indeed buy supplies from you. $590 later, I am utterly dissatisfied.
- Rene Bergeron
Good Afternoon Rene, We appreciate you having us out to your property to try and assist with your garage today, however we are disappointed to hear that you were dissatisfied with the experience. We pride ourselves on creating a positive customer experience, so someone from our management team will be reaching out to you to get some more information regarding todays appointment and see what we can do to help rectify this situation. If you have any questions please don't hesitate to reach out.
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Scarsdale, NY
Aleksei identified the problem and fixed it quickly, he had the parts in the truck so it was completed all in one day. He was very professional, respectful and knowledgeable. Thank you.
- Elizabeth Colucci
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Tarrytown, NY
Highly recommend precision for a new garage door! Mike Ganning was very helpful in the design and estimate for the door. He provided expertise on the best door and features for my needs without ANY high pressure selling. Today my door was installed by Malik Dennard and Isaac Ward who both did an excellent job. They arrived when promised and promptly and professionally installed the door and then gave me a tutorial on the features and operation. Mike, Malik, and Isaac could not have been nicer.
- Brian Balthazard
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Precision’s service was amazing and exceeded all of my expectations from the first call. Most importantly Alex who provided the service was amazing. He was super competent and his work was impeccable.
- Billy Ceisler
Yonkers, NY
Alex was courteous and so knowledgeable. Broke down all our options with pricing for us to make an informed decision.
- Maureen DiSenso
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Service Technician Team : Alex B
White Plains, NY
Excellent service, knowledgable technician, on time, polite, personable, and fixed the issues we had been having immediately! So very happy I found this company.
- Kim Goldman
Eastchester, NY
Needed to have my old (1995) Garage Door motor and parts replaced. The technician, Jeffrey Barrales was great! Courteous and very professional. Explained everything in detail. Installation took approximately 2 hours. Very satisfied with work. I would highly recommend Precision Door Service to friends and family.
- Veronica Kellaher
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Service Technician Team : Jeffrey B
New Rochelle, NY
Excellent service- professional and courteous employees- highly recommended
- Maureen Vetrano
Mamaroneck, NY
Alexsei was prompt, efficient and very considerate.
- Anne Burton
Scarsdale, NY
Erol arrived promptly, & quickly diagnosed problems. He explained several options, giving his recommendation. He was clearly very knowledgeable, & fixed the problems quickly. Demonstrated how fixes worked, going beyond the original problem. I would recommend Precision to anyone!
- Barbara Smith
New Rochelle, NY
Excellent service arrived promptly finished quick
- Gloria Dugan
Yorktown Heights, NY
Super friendly. Very knowledgeable and fair in terms of pricing. They have been to my house several times to deal with some issues and have been on point each time. I highly recommend them.
- Ken Barer
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Service Technician Team : Alex B
Irvington, NY
Great customer service! I highly recommend the Precision Garage team. They were professional, prompt and easy to work with.
- Eric
Briarcliff Manor, NY
PROFESSIONALISM AT ITS FINEST... Came when they said, made a quick repair and thorough inspection. I even got a picture and Bio of my technician prior to arrival, AWESOME STUFF!!!
- Darin Mattina
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Cortlandt Manor, NY
I am so glad to do business with a company that really cares for their customers and follows up on all calls. The work is always done in a neat fashion and the workers are friendly and presentable. I always feel the my business is appreciated.
- Dwina Kilinski
Cortlandt Manor, NY
We had a great experience with your company! It was easy to make an appointment on line, and when I called with a question, a very helpful young lady gave me all the information I needed. I was able to make an appointment for the next morning and even received a phone call letting me know that our technician would be there soon. Jesse called about 5 minutes later to let me know he was on his way. When he arrived he evaluated the situation and gave us several options for repairs of our problem. Jesse was very friendly, courteous and professional and went to work quickly. When he completed the job he made sure it was to our satisfaction. From now on when we need any work done on our garage doors, we will call Precision and ask for Jesse.
- Alissa Jacobson
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Service Technician Team : Jesse P
White Plains, NY
Great prompt service
- Nayyar
New Rochelle, NY
Everything was excellent. Chris was very professional and friendly
- Hope Herzog
Scarsdale, NY
Very professional.
- Alan Neustadter
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White Plains, NY
Precision knows what they're doing. When I discovered them a few years back, there is no one else I call if I have any garage door related problems. Julian, the technician who came over, was very professional, competent, thorough and answered all my questions related to upgrading and making the garage door safer. I will not hesitate to endorse them to anyone. Highly recommended!
- Antonio Ampil
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They installed my doors which are perfect. Whenever I have needed follow up service, Precision has been very responsive and accommodating. Their technicians are top notch.
- John & Pam Coren