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about Precision Garage Door

Precision Garage Door of Westchester County
has received 2416 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They answered my call immediately ! The other local business still hasn't returned our 2 calls! Everything was explained clearly. Alex was professional and efficient ! Highly recommend this local business! Thank you !

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Because of broken springs, my garage door would not open. A young man named Alexei came out this afternoon. He did beautiful, careful work, first explaining the problem to me. He not only carefully replaced the springs, but checked the entire door and its mechanism. He demonstrated a safety feature on the door opening system, something I had not known about, and before he left, gave me important maintenance tips as well. I felt reassured knowing that if the door ever gave me further trouble in years down the line, I would know what company to call. Very fine work, done carefully and knowledgeably .

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was awesome!!! Will be using you guys again. So happy with the service!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Leo was great - on time, friendly, informative and got the job done quickly, efficiently and with no fuss.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prior to tech Jeffrey Barrales arriving to estimate and ultimately repair my garage door, a text was sent along with his photo for security purposes. Jeff arrived on time, was exceptionally knowledgeable, professional and friendly. Jeff even dried the garage floor where some rain had gotten in! During the repair process, Jeff was joined by tech, Leo who was equally knowledgeable and professional. Even though it was Friday, both stayed until 8:30 PM to fix my door. I have already recommended Precision Garage to my contractor, realtor and three friends. It is a pleasure to work with a company with such high standards. Thank you.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The garage door expert, Aleksi Coss, was very courteous, and did a fantastic job of explaining everything that he was installing. I give him 5 stars.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jeffrey B did our installation and he was great! Very respect of us and our home. He was super kind and extremely courteous. He did the installation and cleaned up the area after he was finished. Great work, Jeffrey!

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Jeffrey B Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with our garage door repair today. Tyler was an excellent technician. Thank you for your quick and prompt service.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They installed my doors which are perfect. Whenever I have needed follow up service, Precision has been very responsive and accommodating. Their technicians are top notch.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello, Our repairman was great although we did not go ahead with the repair because it was too expensive.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service -Jessie was very professional and knowledgeable and he did an excellent job on both doors. He made sure they were safe and running smooth. Highly recommend him and Precision Garage Door. Thank you !

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Jesse P Service Provided:
Garage Door Repair

Service Technician Team : Jesse P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The response in getting someone to our home was amazing and very timely. Within 24 hours a repair technician was at our home. He contacted us prior to his arrival and clearly kept us up to date as to his estimated time he would actually arrive. He was quick in completing the repair and cleaned up at the completion of the work performed. He was also very polite. That said, hecreplaced one broken spring and one working spring. He also replaced the broken operating cable associated with the broken spring Our only complaint was the exorbitant fee charged to perform less than 40 minutes of work. For the price quoted we opted to replace only the four rollers which he indicated needed replacement. The charge he technician quoted to replace the additional 6 original rollers was approximately $250.00 more. After speaking to our neighbors they all agreed that the proposed pricing for the replacement of all the rollers was ridiculous and should have been included in the price we paid. Suffice is to say that the we felt that we paid more than a a fair price for the amount of time it took to make the repair. The company should have replaced all the rollers at the price point paid.

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Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Jesse P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience with your tech Alex. Very y professional , efficient and knowledgeable. He is to be commended

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Alex B Service Provided:
Garage Door Repair

Service Technician Team : Alex B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was an absolute pleasure meeting Kyle. He was courteous and professional. Prior to making the repair on my garage door, Kyle did a thorough inspection of my garage doors and all of the mechanisms. He was able to send me an immediate estimate in email for work that was completed today and for things that will need to be repaired and/or replaced in the not too distant future. I am very happy with Kyle’s work. I’m looking forward to his next visit to my home.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with the professionalism of your company. You kept in touch prior to my appointment, the technician called when he was on his way, & I received a text with the technician’s photo & bio! Kyle was informative, professional, & polite! He provided me with several estimates of what could be done with no pressure. Once I made a decision, he quickly completed the job. I will definitely call Precision with any garage door issues. Thank you!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Robert was excellent. He performed the repair and made sure everything was working properly. He was very nice, explained everything. I would not hesitate to use Precision again and would definitely ask for Robert.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle did an excellent job on my garage door. Kyle was very personable and would recommend the company.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received excellent and timely assistance from the repair technician Julian. He found and diagnosed my problem area quickly and professionally. He ordered some new parts and I'm sure will do a very capable job in the upcoming fix.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The woman I spoke to on the phone last week, said that not only could you install an opener unit that I had already purchased. But also, she quoted me $350 to do the job. But then Robert shows up at my house and tells me that I would need to buy one of your units. After talking to the home office, he comes back and says that he can install my unit after all but then I need to purchase a new $200 rail. This is wholly unacceptable. And purchased product below doesn't list the $200 rail so I can going to select something else to show that I did indeed buy supplies from you. $590 later, I am utterly dissatisfied.

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A Response from: Doug

Good Afternoon Rene, We appreciate you having us out to your property to try and assist with your garage today, however we are disappointed to hear that you were dissatisfied with the experience. We pride ourselves on creating a positive customer experience, so someone from our management team will be reaching out to you to get some more information regarding todays appointment and see what we can do to help rectify this situation. If you have any questions please don't hesitate to reach out.

Service Provided:
Garage Door Opener Install

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aleksei identified the problem and fixed it quickly, he had the parts in the truck so it was completed all in one day. He was very professional, respectful and knowledgeable. Thank you.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Highly recommend precision for a new garage door! Mike Ganning was very helpful in the design and estimate for the door. He provided expertise on the best door and features for my needs without ANY high pressure selling. Today my door was installed by Malik Dennard and Isaac Ward who both did an excellent job. They arrived when promised and promptly and professionally installed the door and then gave me a tutorial on the features and operation. Mike, Malik, and Isaac could not have been nicer.

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Malik D Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installation Team: Malik D
1 2 3 4 5
Date: 05/14/2022
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision’s service was amazing and exceeded all of my expectations from the first call. Most importantly Alex who provided the service was amazing. He was super competent and his work was impeccable.

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Alex B Service Provided:
Garage Door Repair

Service Technician Team : Alex B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alex was courteous and so knowledgeable. Broke down all our options with pricing for us to make an informed decision.

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Alex B Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Alex B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service, knowledgable technician, on time, polite, personable, and fixed the issues we had been having immediately! So very happy I found this company.

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Alex B Service Provided:
Garage Door Repair

Service Technician Team : Alex B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed to have my old (1995) Garage Door motor and parts replaced. The technician, Jeffrey Barrales was great! Courteous and very professional. Explained everything in detail. Installation took approximately 2 hours. Very satisfied with work. I would highly recommend Precision Door Service to friends and family.

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Jeffrey B Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Jeffrey B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service- professional and courteous employees- highly recommended

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Alex B Service Provided:
Garage Door Opener Install

Service Technician Team : Alex B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alexsei was prompt, efficient and very considerate.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Erol arrived promptly, & quickly diagnosed problems. He explained several options, giving his recommendation. He was clearly very knowledgeable, & fixed the problems quickly. Demonstrated how fixes worked, going beyond the original problem. I would recommend Precision to anyone!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service arrived promptly finished quick

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super friendly. Very knowledgeable and fair in terms of pricing. They have been to my house several times to deal with some issues and have been on point each time. I highly recommend them.

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Alex B Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Service Technician Team : Alex B
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Mount Kisco Area

(914) 752-2667

(914) 752-2667
White Plains Area

(914) 368-2345

(914) 368-2345
Tarrytown Area

(914) 368-2345

(914) 368-2345
New Rochelle Area

(914) 380-4643

(914) 380-4643
Harrison | Rye Area

(914) 873-1670

(914) 873-1670
Yonkers Area

(914) 380-4643

(914) 380-4643
Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Space C

Mamaroneck, NY 10543