Read what people are saying
about Precision Garage Door in:
Mount Kisco Area, NY
Precision Garage Door of Westchester Countyhas received 789 reviews, averaging 4.94 Stars:
Somers, NY
Product:
South Salem, NY
Service was a breeze, from making appointment to prompt arrival and pleasant efficient service.
- Patty Delaney
Product:
Somers, NY
Very reliable and bit pricey. $500 last visit It's initially $69.99 to just come to your home, then I had a code pad changed which was $89.95 then I had some refurbishing done on an old garage door to run smoother that was $86.00 then an additional garage door opener for the car is $50.00 so it all adds up. I have to say they are very sufficient and come when they're supposed too and do the work. They have everything on the truck and there quick. None of having to order parts and come back another time. not a lot of chatting and wasting time, which I like. Technician is respectful and knowledgeable.
- Valerie Morzillo
Product:
Somers, NY
In your advertising, I was impressed that you "can fix it today!---and you did! I had a new garage door opener installed. I was especially impressed by the young man (Travis) who installed the new opener. He is intelligent, knowledgeable, patient, pleasant, and I felt I could trust what he said. For the whole experience I rate a resounding 5!
- Corinne Moran
Product:
Pound Ridge, NY
Technician was on time and very knowledgeable a pleasure to work with. Thank you very much. Will recommend to neighbors.
- Linda Goldman
Product:
North Salem, NY
The torsion spring on my door makes loud banging sounds when opening the door. The technician lifted the door half way and determined it was properly balanced and mentioned the noise was normal. That said, the noise on my second door is far less and several of my neighbors (who have torsion spring setups) don't have the noise issue. The technician sprayed oil on the rollers and torsion spring and did the best he could but still don't feel the issue was resolved.
- Robert Malvino
Dear Robert, Thank you for your review. It is helpful to know what occurred at your home. It sounds like this problem was not resolved and we need to send another technician to your home if the problem is still occurring. Please contact our office at 888-616-9021 if indeed the lubrication did not resolve your problem. We will not charge you an additional service call
Product:
Mount Kisco, NY
My garage door just needed some servicing to keep it running well and Brian did a great job. He was friendly, honest and efficient. He didn't try to sell me unneeded repairs or products. I'll definitely use Precision again and ask for Brian.
- Phil Wax
Product:
Peekskill, NY
Your service man, Leo was extremely professional and got the job done 100% complete. Will only ask for him next time
- Steve Wayne
Product:
Amawalk, NY
Very Satisfied with the job don!
- Mrs. Edith K. Pinka
Product:
Bedford, NY
Precision exceed expectations, Leo our tech was prompt, he identified our problem quickly and easily, he offered us several options which he explained clearly. Thanks, Leo Exceptional work.
- Michael Mcduffie
Product:
Granite Springs, NY
Excellent experience, quick service. Travis was very knowledgeable, courteous and professional. Travis took the time to explain what was needed and completed the job and in a timely fashion. Thank You !
- Joe Zattola
Product:
Cortlandt Manor, NY
I called precision to repair a garage door. The service technician was Darren. He was fantastic! He fixed the problem right away and took measures to make sure it wouldn't happen again. Several people had tried before to fix the problem but failed. I would absolutely use this company again. Very professional and knowledgeable! Thank you Darren for a job well done!
- Jackie Campaneli
Product:
Katonah, NY
Leo was wonderful and presents your company well
- E Epstein
Product:
Katonah, NY
Five Stars for the excellent installation job by Reinaldo P. on 12-4-2014. Installer knew his craft well. Got the job of installing two standard eight foot garage doors and new openers for each. Merry Christmas!
- William Rock
Product:
South Salem, NY
Great experience with Precision. They came on a weekend which was very convenient, and did same day service replacing springs and a door opener. Prices are clearly higher than doing it yourself, but it was great to have a pro who knew what he was doing. Great service.
- Tom Mclean
Product:
Bedford, NY
My first call was answered by a person, not a machine and a very professional employee came to repair my very old garage door. As I thought, it could not be repaired and he gave me a quote for a replacement. I accepted the quote and an order was placed. Shortly thereafter, I received a call back from another company I had called. (My call had been answered by a machine) Needless to say, he did not get our business. Every employee has been courteous, timely and professional. Thank you.
- Barbara Stein
Product:
Yorktown Heights, NY
We would like to thank Travis T. at Precision door for providing us with exceptional service. Such service should be commended. It was very apparent that he is passionate about his job and customer satisfaction. He made sure we understood the problem, process for repair, and how to utilize our new equipment. He was punctual, professional, very knowledgeable, thorough and personable. Who could ask for anything more!?! Thanks again Travis.
- Robert Vincolo
Product:
Granite Springs, NY
On time, professional, courteous, knowledgeable, efficient. Done perfectly and in good time. Could not ask for anything more.
- Helen Binder
Product:
Granite Springs, NY
On time, professional, courteous, knowledgeable, efficient. Done perfectly and in good time. Could not ask for anything more.
- Helen Binder
Product:
Bedford Hills, NY
Leo was here within a couple of hours of my call. He was super polite and extremely helpful. I will be a repeat customer. Thank you.
- Amanda Simone
Product:
Cortlandt Manor, NY
Everything went very well. The technicians were friendly and explained what was going to be repaired in detail. Highly recommended. The job was well done.
- Steven Smith
Product:
Chappaqua, NY
The technicians were very courteous and professional. They called twice to tell me what time I could expect them. The were very competent and helpful.
- Rosemary Parrino
Product:
Mount Kisco, NY
When one of my garage door springs broke I checked your web site reviews and found no complaints at all for technical services performed. When I called, a very pleasant lady took my call and scheduled service sooner than I expected. On the afternoon scheduled, Travis called in advance to say he would arrive around 4:00 pm and actually came a few minutes early! Travis was personable, professional, efficient and very responsive to my questions. The work of replacing both springs, including the installation of safety cables which had not existed, was accomplished for less than I had estimated, for the springs alone! I do not hesitate to recommend Precision to anyone and feel they are, indeed, fortunate to have someone of Travis' ability and personality on their staff!
- Ronald Freeman
Product:
Chappaqua, NY
Travis was friendly, professional and very efficient. The new system was installed and he even programmed my car. Highly recommend!!!
- Christie Crase
Product:
Yorktown Heights, NY
My new garage door is beautiful. It makes everything look better. I will need the other garage door replaced in the late Spring...as soon as all of the snow melts. I was very pleased by the service. My initial contact was with Travis who made everything seem simple. My technician for installation was Ray. Both young men were gentlemen and their knowledge was comforting...also the expert way Ray, in about 2 hours, took out and replaced my existing door...and took the debris away!!! Thanks for all of our help. See you in the Spring.
- Carolyn Vollrath
Product:
Granite Springs, NY
Representative well informed ,and spent as much time as we needed to answer all questions.
- Helen Binder
Product:
Pound Ridge, NY
HI PRAISE FOR THE 2 MEN WHO ARRIVED ON TIME TO REPAIR GARAGE DOOR. THIS IS THE SECOND TIME I HAVE CONTACTED PRECISION IN AN EMERGENCY SITUATION AND BEEN PLEASED WITH THE PROMPT EFFICIENT SERVICE EACH TIME.
- Sue Gould
Product:
Yorktown Heights, NY
Travis and Darren are excellent and deliver outstanding customer service.
- Gerry Heintz
Product:
South Salem, NY
Wow! What an excellent customer service experience! I submitted my request via the website and within 15 minutes received a call to schedule the appointment. Shortly thereafter I got a confirmation email and a call from Darren stating he was on route and would arrive in 15 minutes. About an hour later everything was fixed. In less than 3 hours from my first contact the garage door was fixed. BTW Darren was great! Very professional and explained everything to me.
- Greg Nikel
Product:
Bedford Hills, NY
Reinaldo was great, and while the new motor was missing, Rei was able to get it there within the hour, and there was no delay in time of installation! Very happy with our new garage door!!!
- Stacey Klein
Product:
I had a garage door installed on 1/22 the team was amazing and professional. They were on time and very neat. In love with our garage door. Thanks Precision!
- Tricia Sternberg