Read what people are saying
about Precision Garage Door in:
Mount Kisco Area, NY
Precision Garage Door of Westchester Countyhas received 737 reviews, averaging 4.93 Stars:
Pound Ridge, NY
Product:
Peekskill, NY
Darren called ahead and was right on time. He went over things with me and he made recommendations. My issue turned out to be less than originally thought, but he helped me resolve it and hopefully avoid any future issues as well. I was very satisfied with the entire Precision experience from the phone call I made, scheduling the appointment, to the delivery of the service and courtesy of all involved. I would recommend them to anyone.
- Douglas Fonte
Product:
Mount Kisco, NY
Only one star, because the work was done in a timely manner, but the door doesn't work! I left it open while I was painting, & at the end of the evening I tried to close it many times! I then called both the technician & the offices, which told me that I had an appt. for Wed. between 12 & 4. NO ONE CAME! What good is a warranty if you don't stand behind it????
- Cynthia Ferraro
Dear Cynthia, I discussed this call with my service manager in Westchester and we did come out on Wednesday June 5th as promised and realigned the safety eyes. It appeared they had been hit out of place perhaps by a garbage can that we saw next to the safety eye. We repaired and realigned the eye and did not charge you, even though we do not consider this a warranty issue. Going forward please ensure that you do not hit the eyes as they are very sensitive.
Product:
South Salem, NY
I really appreciated the same-day service. The technician explained very clearly what the issue was with my door, pointed out where the damage was and how it needed to be repaired. He completed the job quickly and efficiently.
- Kelley Housman
Product:
Yorktown Heights, NY
Excellent service and response time. Darren is very knowledgeable. He has helped us with our doors in the past and is a great technician. We are satisfied customers. Thank you for your customer service. I would recommend Precision to friends and family.
- Christina Maratos
Product:
Yorktown Heights, NY
Darren was great. He really knew what he was doing and explained the entire process. I took his recommendation regarding the repairs. I'm glad I looked up Angie's list.
- Sebastion Guarino
Product:
Chappaqua, NY
Very satisfied with expertise and skill of the technician Justin. The only source of dissatisfaction is the high cost of your parts and service.
- Grant Ujifusa
Product:
Croton on Hudson, NY
Travis was great. Very professional and courteous. He made sure to go over all our options and explain the cost for each. He quickly diagnosed the problems and fixed the issues in a timely manner. You guys are lucky to have him on your team. I would do business with your company again. Thank you.
- Rick Cappiello
Product:
Buchanan, NY
Your Technician Travis was very courteous,informative, and did a Great Job. Thanks for a pleasingly professional experience.
- Edward Harbolic
Product:
Yorktown Heights, NY
Great service. Tech called to ask if he could come early which worked perfectly for me. He was polite and very knowledgable. He worked efficently and was done in about an hour. I would highly recommend your company.
- Gene Costella
Product:
Mount Kisco, NY
Very competent and congenial technician did the job and explained my situation.
- Louis Giovannetti
Product:
Buchanan, NY
The technician, Justin, was informative, and friendly yet very professional and efficient. I appreciated that he explained not only what needed to be replaced but why since it was not something that was obvious to me before I called for service. He clearly explained the costs before beginning to work.
- Paul Matthews
Product:
Somers, NY
you're not the only service with a 4 hr window but once technician was on site he was a 5. thx
- walter arevalo
Bedford Hills, NY
I liked that the tech called before he showed up and did a great job. Quickly and efficiently.
- Barbara Worms
Product:
Mount Kisco, NY
Terrific job! Thanks.
- Bernnie Seiler
Product:
Peekskill, NY
I was very pleased with your service. I am a first time customer and had to change the code on my keypad and remotes. Travis was very friendly and knowledgable. He was there on time and did the job quickly. I was impressed with everything about your company and will definitely use you again in the future. I will also be happy to reccomend you to my friends. Many thanks, Emily K
- Emily Kilmer
Product:
Cortlandt Manor, NY
Quick and efficient service -- called to see if I was available to see technician 1/2 hour earlier!!!! Offered choice of repairing opener or replacing and gave estimated cost of each
- eric whitney
Product:
Cortlandt Manor, NY
Quick and efficient service -- called to see if I was available to see technician 1/2 hour earlier!!!! Offered choice of repairing opener or replacing and gave estimated cost of each
- eric whitney
Product:
Goldens Bridge, NY
Excellent service. I had a AAA Club Deal for a garage door tune-up and to replace the rollers on my garage door. The service was easy to schedule, Travis, the service tech, called 10 minutes before he arrived, he was friendly and professional, he happily answered my questions, he completed the work quickly and he eliminated the ear-piercing squeals which had prompted my request for service. I would not hesitate to have Precision Door Service install or repair my garage doors in the future.
- Sarah Forsblad
Product:
Yorktown Heights, NY
Your technician was knowledgeable and ready to answer questions. The door did not reverse direction when a 1" piece of wood was used across the floor track as suggested in the manual. He indicated that even if the door did not pass this test it was not defective. (?) I had the opportunity to show him how to program the remote to control the lights (following the manual)He showed how to operate the door manually in case of power failure and to program the code on the outdoor control. All in all it was a good visit.
- Lewis Estezez
Product:
Amawalk, NY
Travis arrived on time, phoned ahead to tell me he was coming, and completed the job quickly and efficiently.
- Deborah Behler
Product:
Shenorock, NY
Called for service at 11:30 Am on a Friday and was told if I could be home between 1 and 5 pm the work could be done the technician called at 5 to pm and said he would be on site at 1 Pm . Arrived at pm and left by 2 pm after job completion...Thank you!
- James Verboy
Product:
Amawalk, NY
I got the company by searching the internet and reading other customers' reviews. Darren, the service rep, had a cancellation, so he was able to come earlier than scheduled. He assessed the broken garage door opener and said we would need to replace it, as fixing the shaft drive would be too expensive. He installed a new belt drive opener within about an hour. Everything worked fine, he swept out the garage, and was very professional. I have no complaints and would recommend Precision and Darren to my friends.
- Deborah Behler
Product:
South Salem, NY
Travis was very professional and courteous. Thank you for a Job well done!!
- Jill Bergman
Product:
Croton on Hudson, NY
The technician was on time, very courteous, gave a good appraisal of the problem and my options. He was done in the time he said, and everything is now working perfectly. thank you.
- Joann or Ray Stoddard
Product:
Chappaqua, NY
Excellent prompt service. When there was a problem with the new openers they came right back to fix them. Impressive.
- Ken Bressler
Product:
Millwood, NY
Prompt, pleasant, analyzed and solved problem immediately. Also performed an inspection and made minor adjustments. Excellent service.
- jed luchow
Product:
Chappaqua, NY
very good service; got the job done quickly and very well thank you!!
- harriet croll
Product:
Croton on Hudson, NY
Outstanding service - Travis was on time, quickly diagnosed the problem and gave an estimate for the cost of repair. Excellent service, would definitely use again or recommend to a friend.
- Dennis Cornell
Product:
Katonah, NY
Travis was our rep. He was on time,well dressed and personable in a well marked vehicle. He was knowledgable, efficient and effective in fixing three garage doors. I feel that the fee charged was appropriate for the work that was done. I will use Precision all the time going forward!
- Jack Egan
Product:
During the repair of the "broken" side, a problem was created on the good side. Rick spent a lot of time figuring out the issue and making everything perfect before he left. He was professional and explained the problems and different options. Would definitely recommend. A little pricey but hopefully worth it.
- Sarah Kass