Read what people are saying
about Precision Garage Door in:
Mount Kisco Area, NY
Precision Garage Door of Westchester Countyhas received 712 reviews, averaging 4.93 Stars:
Cortlandt Manor, NY
Hi Howard! So happy you're satisfied with the work Jared completed! The health and safety of our customers and employees is so important to us, which is why we're taking the necessary precautions during this time.
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Cortlandt Manor, NY
My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!
- William Fields
Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!
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Bedford, NY
Our technician today was Brian B and he was excellent! Very knowledgeable and efficient and did great work. Price and options were clearly laid out. He showed up well within the appointment window and was friendly and courteous. We're very pleased!
- Tina Dover
Peekskill, NY
While I wish I didn't have the expense of repairing a broken garage spring, we made the right call when we contacted Precision. We called on a Sunday night, immediately got through to an agent who took down our information and made an appointment on the spot -- at 730pm at night. We were contacted by text and phone about the appointment date, got a heads up that he'd arrive within 40 mins. The tech, Brian Birchler arrived on time, did an estimate, explained the situation and got to work. Brian was in uniform and driving a clearly identifiable truck. When the work was complete, he thoroughly explained the repair, asked us for any questions, accepted out credit card and politely left us with a now functioning garage door. The whole process was easy and communication was excellent. Impressed.
- Mary Beth Sullivan
We're impressed with this review, Mary Beth! Keeping you informed about who will arrive and when is what helps make Precision a name you can trust! We're so glad Brian could help with your garage door repair! We look forward to helping you with any (distant) future garage door needs!
Katonah, NY
Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!
- Raginald Williams
High 5 to you Reginald for this review! Customer satisfaction is very important to us, from the very first phone call to the garage door installation! Thank you for choosing Precision!
Cortlandt Manor, NY
Professional technician. Explained what was causing our problem and what needed to be done.
- Richard Edwards
Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.
Cortlandt Manor, NY
My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise
- John Tepe
Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.
Mohegan Lake, NY
Perfect. The tech called first, showed up on time, solved the problem promptly, identified certain products that were covered under warranty, and the work was all done for a fair price.
- Barry Pollack
Thanks for the review, Barry! We appreciate you taking the time to share your experience with Precision!
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Bedford, NY
We are extremely grateful to Leonardo from Precision for the excellent service he gave us. In addition to being very pleasant and polite, he was obviously knowledgeable, diagnosed the problems accurately, answered all our questions and outlined the various alternatives very clearly. He priced each one specifically with no mumbo jumbo and so enabled us to make the best decision. He did all the work neatly and left everything cleaner than before he arrived, and observed every possible Covid. We can very strongly recommend Precision.
- Stephen Lewin
Thanks for the review! We love to hear when our techs make a great impression on homeowners. Clear communication about garage door products, service options, and answering questions helps homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs.
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Location Leader: Leonardo R
Katonah, NY
Brian B. was great as he was friendly, professional, told us what needed to be done without being pushy and he was quick. We are happy with his work. Not thrilled about the high cost.
- Lilai Luongo
Thanks for the review, Lilai! We appreciate you taking the time to acknowledge Brian's professionalism and friendliness! Thanks for choosing Precision for your garage door needs.
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Service Technician Team : Brian Birch
Montrose, NY
You can tell a lot about a company and their attention to the customer service experience by the technology used to streamline communications & order processing, and the quality controls during the installation process. The easy to use chat feature on the Precision website made a great first impression; the text alerts confirming the appointment and the installers arrival time managed expectations, and the installation of the equipment was quick and professionally managed. I was also impressed by the personal background text sent about the installer, the installer's product knowledge, and the time he took to quickly program the remote in my car. It was an excellent customer service experience- beginning to end.
- Steven And Jody Hirsch
Thanks for the review, Steven! We believe that communication with customers from the very first phone call to the actual garage door opener installation creates a better understanding of what to expect during your service. Thank you for choosing Precision for your garage door needs.
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Cross River, NY
Initially I chose Precision because they were close to home, but now I would not go anywhere else. They provided top notch service; on-time, knowledgeable, and willing to educate me on how to troubleshoot issues in the future. It was a pleasure - thank you very much.
- Kevin Martinsen
Thanks for the review, Kevin! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust!
Millwood, NY
Thank you!
- Lea Gershanov
Thank YOU for choosing Precision Garage Door!
Katonah, NY
Jesse was thorough and professional and solved the problem
- Gordon Aydelott
Chappaqua, NY
The technician's name was BRIAN !
- Bonnie Golub
Cortlandt Manor, NY
Fastest repair I ever had. After my door broke, I was able to make an appointment and get it fixed in less than 24 hours. Leo was great at explaining the problem and options.
- Erik Terezakis
Mohegan Lake, NY
Jared did an excellent job of walking me through the options, assisting with the decision-making and ultimately completing a much-needed servicing of our garage door! Came in and completed the job in a timely fashion. Would highly recommend their services!
- Steve George
Granite Springs, NY
Brian was great! Diagnosed and repaired efficiently.
- Eddie Ganbaum
Mount Kisco, NY
This is my 2nd experience with Precision. The technician was courteous and professional and was careful about social distancing and cleaning surfaces to prevent any Covid 19 spread. He solved my garage door problem promptly and efficient ly. Thank you!
- Betty Murray
Croton on Hudson, NY
Sonny was great! He quickly assessed and fixed our garage door. He took all precautions with Covid-19 and managed to help us get the garage door lifted so he did not have to come into the house to fix it. I highly recommend Precision with all your garage door repairs.
- P. Newman
Katonah, NY
The technician Julian Zivan arrived on time and explained the process clearly. During the process he took time to provide us with progress updates. Julian was very patient and helped with placement of garage handles making sure the wife was happy and we all know how important that is. Thanks door looks great.
- Fred Campion
Goldens Bridge, NY
Response time from the company was excellent. Luke, the repairman, was prompt, courteous, knowledgeable, and efficient. He explained the needed repairs well, made sure I understood the recommendations and cleaned up beautifully. I highly recommend this company.
- Judy Shulman
Bedford, NY
Excellent service Charming technician
- Trudie Goldmann
Mount Kisco, NY
Julian was excellent, timely and professional. The work was done quickly with a clear recommendation explanation of what the issues were.
- Gerald Elliott
Cortlandt Manor, NY
Awesome service. So easy to work with. Great work. We had been using a different company, but we called Precision after the other company failed to return phone calls. We received a reminder email the day before our appointment with Precision. The day of the appointment, we received an email and a call from the technician, Jesse, that he was on his way. He was very polite. He identified what needed to be fixed right away and quickly fixed the problem. I could not be happier.
- Jennifer Sassano
Peekskill, NY
Michael G was incredibly helpful and patiently walked me through everything that needs to be done and even pointed out some tips to help me along the way. Very reasonably price and went through each step with me so that I understood. I would highly recommend him for any future garage door repairs or installations.
- Chelsea Dorado
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Bedford, NY
They are one of the Best companies I have ever dealt with. They were professional, and extremely knowledgeable and helpful. My tech was Brian and he was great.
- Larry Cohen
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Service Technician Team : Brian Birch
Cross River, NY
In time. Efficient. Excellent work.
- Richard Vecchio
Katonah, NY
I was very pleased with the service! The Technician, Leo, was very friendly and did a great job fixing our garage doors! I would highly recommend them!
- Mike Samuelson
Croton on Hudson, NY
This is the third time I’ve used Precision, and continue to be thoroughly impressed with the company ethos, but more importantly with the technicians. Brian was great in every way- Communication, explanations and execution. I could not ask for a better experience. Thanks again Brian!!! Well done!
- Mark Stevens
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Service Technician Team : Brian Birch
Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience
- Howard Pearlman