Read what people are saying
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From the start ordering and having the new door installed was easy and effortless on my behalf thanks to Precision. When i noticed a strange sound and some slack in chain i called them. They got back to me in minute's and had a technician at my home in just under 2 days time. He was kind, courteous and professional. He explained the problem and corrected it. Thank you great job and service from start to finish

- Kevin G Arasim

Hi Kevin! Thank you for choosing Precision! Customer satisfaction is very important to us, from the very first phone call to the inspection and then solution, in this case, a garage door installation. We really appreciate you taking the time to acknowledge your installer's skills and professionalism. We look forward to helping with any future garage door repair.

Very knowledgeable about his job. Had everything needed on his truck. In and out in a hour and a half.

- Louis Sorrentino

Hi Louis! Our techs have fully stocked trucks so they can complete the job on the very same day as the appointment, which saves you time and money! We look forward to helping you with any future garage door repairs.

My two technicians were excellent they were very knowledgeable and walked me through the repair every step of the way I was extremely satisfied with the finished product would recommend precision to anyone that needs garage door repair

- Brian Dean

Hi Brian! Thank you for sharing your experience with Precision. Recommendations to family and friends help prove that Precision is a name you can trust for your garage door needs. We look forward to helping you in the future.

On time. Professional. Reasonably priced.

- Barey Feinberg

timely response to our request for service. Very courteous tech who explained each process. It appears that a good job was done and we have the security of a guarantee. G.Mc

- Gertrude McMachan

Hey Gertrude! By choosing Precision, you know who to call if any issues arise with your garage door service and you are backed by a warranty. Thanks for choosing Precision for your garage door needs!

Luke was very professional and made every effort to answer all of my questions and solve the problems I had. I would highly recommend Luke and Precision Door to anyone.

- Mark Stevens

Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience

- Howard Pearlman

Hi Howard! So happy you're satisfied with the work Jared completed! The health and safety of our customers and employees is so important to us, which is why we're taking the necessary precautions during this time.

My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!

- William Fields

Customer satisfaction is really important to us, William! We work hard to ensure that homeowners are happy with our service, from the very first phone call to the actual garage door repair! We're sorry you had a broken door for so long, but if any future garage door issues should arise, you'll know who to call! Thanks for choosing Precision!

Our technician today was Brian B and he was excellent! Very knowledgeable and efficient and did great work. Price and options were clearly laid out. He showed up well within the appointment window and was friendly and courteous. We're very pleased!

- Tina Dover

While I wish I didn't have the expense of repairing a broken garage spring, we made the right call when we contacted Precision. We called on a Sunday night, immediately got through to an agent who took down our information and made an appointment on the spot -- at 730pm at night. We were contacted by text and phone about the appointment date, got a heads up that he'd arrive within 40 mins. The tech, Brian Birchler arrived on time, did an estimate, explained the situation and got to work. Brian was in uniform and driving a clearly identifiable truck. When the work was complete, he thoroughly explained the repair, asked us for any questions, accepted out credit card and politely left us with a now functioning garage door. The whole process was easy and communication was excellent. Impressed.

- Mary Beth Sullivan

We're impressed with this review, Mary Beth! Keeping you informed about who will arrive and when is what helps make Precision a name you can trust! We're so glad Brian could help with your garage door repair! We look forward to helping you with any (distant) future garage door needs!

Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!

- Raginald Williams

High 5 to you Reginald for this review! Customer satisfaction is very important to us, from the very first phone call to the garage door installation! Thank you for choosing Precision!

Professional technician. Explained what was causing our problem and what needed to be done.

- Richard Edwards

Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.

My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise

- John Tepe

Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.

Perfect. The tech called first, showed up on time, solved the problem promptly, identified certain products that were covered under warranty, and the work was all done for a fair price.

- Barry Pollack

Thanks for the review, Barry! We appreciate you taking the time to share your experience with Precision!

We are extremely grateful to Leonardo from Precision for the excellent service he gave us. In addition to being very pleasant and polite, he was obviously knowledgeable, diagnosed the problems accurately, answered all our questions and outlined the various alternatives very clearly. He priced each one specifically with no mumbo jumbo and so enabled us to make the best decision. He did all the work neatly and left everything cleaner than before he arrived, and observed every possible Covid. We can very strongly recommend Precision.

- Stephen Lewin

Thanks for the review! We love to hear when our techs make a great impression on homeowners. Clear communication about garage door products, service options, and answering questions helps homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs.

Brian B. was great as he was friendly, professional, told us what needed to be done without being pushy and he was quick. We are happy with his work. Not thrilled about the high cost.

- Lilai Luongo

Thanks for the review, Lilai! We appreciate you taking the time to acknowledge Brian's professionalism and friendliness! Thanks for choosing Precision for your garage door needs.

You can tell a lot about a company and their attention to the customer service experience by the technology used to streamline communications & order processing, and the quality controls during the installation process. The easy to use chat feature on the Precision website made a great first impression; the text alerts confirming the appointment and the installers arrival time managed expectations, and the installation of the equipment was quick and professionally managed. I was also impressed by the personal background text sent about the installer, the installer's product knowledge, and the time he took to quickly program the remote in my car. It was an excellent customer service experience- beginning to end.

- Steven And Jody Hirsch

Thanks for the review, Steven! We believe that communication with customers from the very first phone call to the actual garage door opener installation creates a better understanding of what to expect during your service. Thank you for choosing Precision for your garage door needs.

Initially I chose Precision because they were close to home, but now I would not go anywhere else. They provided top notch service; on-time, knowledgeable, and willing to educate me on how to troubleshoot issues in the future. It was a pleasure - thank you very much.

- Kevin Martinsen

Thanks for the review, Kevin! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust!

Thank you!

- Lea Gershanov

Thank YOU for choosing Precision Garage Door!

Jesse was thorough and professional and solved the problem

- Gordon Aydelott

The technician's name was BRIAN !

- Bonnie Golub

Fastest repair I ever had. After my door broke, I was able to make an appointment and get it fixed in less than 24 hours. Leo was great at explaining the problem and options.

- Erik Terezakis

Jared did an excellent job of walking me through the options, assisting with the decision-making and ultimately completing a much-needed servicing of our garage door! Came in and completed the job in a timely fashion. Would highly recommend their services!

- Steve George

Brian was great! Diagnosed and repaired efficiently.

- Eddie Ganbaum

This is my 2nd experience with Precision. The technician was courteous and professional and was careful about social distancing and cleaning surfaces to prevent any Covid 19 spread. He solved my garage door problem promptly and efficient ly. Thank you!

- Betty Murray

Sonny was great! He quickly assessed and fixed our garage door. He took all precautions with Covid-19 and managed to help us get the garage door lifted so he did not have to come into the house to fix it. I highly recommend Precision with all your garage door repairs.

- P. Newman

The technician Julian Zivan arrived on time and explained the process clearly. During the process he took time to provide us with progress updates. Julian was very patient and helped with placement of garage handles making sure the wife was happy and we all know how important that is. Thanks door looks great.

- Fred Campion

Response time from the company was excellent. Luke, the repairman, was prompt, courteous, knowledgeable, and efficient. He explained the needed repairs well, made sure I understood the recommendations and cleaned up beautifully. I highly recommend this company.

- Judy Shulman

Excellent service Charming technician

- Trudie Goldmann

Julian was excellent, timely and professional. The work was done quickly with a clear recommendation explanation of what the issues were.

- Gerald Elliott