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Leonardo R

Leonardo R
Location Leader
Reviews: 205
Average: 4.94 stars
Background: 6/26/2017
Drug Test: 4/1/2014
Leonardo R has received 205 reviews, averaging 4.94 Stars:
1 2 3 4 5

Leonardo R's Bio:

Leo is a long time resident of Westchester County, New York. He married his High School sweetheart, is a Martial Arts Instructor, a pet lover and has a dog named Benji.

Review:

What a great experience. If there was an option for six stars, I would give that. From the moment I made the appointment for the technician to come to my house, I was impressed by the extraordinary customer service. I think that the text and email notifications are a very nice touch. Prior to the technician arriving at my home, I received a text message with a picture of the technician that was scheduled to come to my house, along with a little information about him; Another nice touch. Leonardo got to my home as scheduled. What a pleasurable service experience . He was friendly, courteous, and knew his stuff . What impressed me most about Leonardo was his honesty . He was not pushy and did not try to get me to Buy things that I did not need . Thank you again for such a great service experience .

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Leonardo R Service Provided:
Garage Door Repair

Product:
Rollers

Location Leader: Leonardo R
Review:

Leo was both professional and courteous and a pleasure to deal with. He took steps to identify the problem, had the necessary part in the truck, and installed it. He did what needed to be done quickly and efficiently. Actually a very pleasant experience. Edith Z.

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Leonardo R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Leonardo R
Review:

Fantastic service. Leo and Javi were super professional and knew exactly what to do in order to fix a complicated situation. Best. Service. Ever!

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

Precision was able to schedule my appointment within a day of my calling them. Leo, the service tech, was extremely knowledgeable and professional. He came on time and explained pricing and what needed to be done. Very highly recommend him.

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leonardo R
Review:

The entire Precision experience was perfect from start to finish. I booked an appointment late at night, online, when it was convenient to me. I had a range of choices for times. Precision sends a bio of the employee who will be coming (including personal interests, which is a lovely, humanizing touch) and most important, Leo was able to show me what exactly was broken, to fix it on the spot, and to give me an estimate on the parts that need replacing to avoid ultimate damage to the motor. But he did this without pressuring me. I wish every company were like this one.

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Leonardo R Service Provided:
Garage Door Repair

Product:
Cables

Location Leader: Leonardo R
Review:

Amazing and fast service

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

We called Precision at 7:00am in the morning and by Noon that same day a tech was present to inspect/repair our garage. Leonardo R. called twice to keep us informed on his arrival time. Leonardo arrived at the time promised, inspected our damaged garage, provided multiple options for repair and was professional throughout. Great experience and will recommend.

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Leonardo R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Leo was extremely professional and helpful. From calling to finish was a pleasurable experience. Thanks!

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Leonardo R Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Location Leader: Leonardo R
Review:

Leo was great - on time, friendly, informative and got the job done quickly, efficiently and with no fuss.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

We received same-day service, the repair man came within the promised time-window and alerted us before he arrived, he had the right equipment to fix the problem ( a overhead support for the motor had come loose and needed to be replaced), he found another small problem and fixed it before it become a bigger problem and patiently explained to us as he progresses exactly what he was doing ,why he was doing it and what it would cost

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Leonardo R Service Provided:
Garage Door Repair

Product:
Rollers

Location Leader: Leonardo R
Review:

Leo was awesome! Nice, clean work and accommodated me on placement of opener and wiring. Thanks pal!

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Leonardo R Service Provided:
Garage Door Opener Install

Product:
Opener

Location Leader: Leonardo R
Review:

Your technicians did an excellent job. They were courteous, efficient, and helpful with information on how to maintain the counterweight springs they installed. I would recommend your company to my neighbors. Frank Cowan

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leonardo R
Review:

Leonardo solved the situation immediately. We were pleased with his quick ability to resolve. Leonardo is another gem in your organization..,polite and courteous and diagnostically adept. We made a great choice going with Precision. Thank you

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Leonardo R Service Provided:
Garage Door Opener Repair

Location Leader: Leonardo R
Review:

Responsive, professional, courteous and knowledgeable. They showed exactly when they said, diagnosed the problem quickly and resolved it within minutes - all at no charge since it was still under warranty.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

We were very pleased with the repair done by Leonardo, from Precision. A cable had snapped, making the door inoperable with the car stuck in the garage. This happened in the evening. Precision was here by noon the next day. A thorough inspection was done and options for repair were provided. Cables, springs, rollers and pulleys were replaced. All required parts were on the truck and the repair was done immediately. We are very pleased with the service provided. We highly recommend this company.

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Leonardo R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Thank you Precision Door Service for replacing the broken spring on my garage door. Your technician Leo was fantastic to work with, fast and explained everything. Leo also pointed out that our garage door cables, wheels and rollers needed to be replaced which we had serviced as well. Our garage door has never been this quiet! If you want the best service for your garage door, Precision Door Service is who you need to call!

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Location Leader: Leonardo R
Review:

Very pleased with the service rendered by Leonardo Rosado. He was pleasant and explained things well. Not pleased with the cost !!!!!!

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

Great company fantastic service and technicians

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Leonardo R Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Location Leader: Leonardo R
Review:

I had an excellent experience with Precision Door. I was given a four hour window for someone to come. Leonardo called me to let me know what time he would be here and then called me when he was on his way. When he arrived, he was kind and courteous and the utmost professional. I truly felt like I was in good hands. He gave me several options of what would work for me. It is very rare these days when you feel like someone is being honest and not trying to take advantage of the situation. I decided to replace the garage door opener, he had one on the truck & did it right on the spot. I was very impressed with the entire interaction and would not hesitate to recommend this company, and if you’re lucky enough to have Leonardo come to you, you’ll understand what I’m talking about!

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Leonardo R Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Location Leader: Leonardo R
Review:

Leo did a great job resinstalling the wiring for our garage door opener and adjustign the door to keep out the drafts. He even helpped me set up the wi-fi functions that I didn't know we had on this opener.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

I am very pleased with the service performed by Leo. He was polite, informative and professional.

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Leonardo R
Review:

I had a very good experience with Precision. Hats off to your company staff! My technician, Leonardo, was excellent! He was professional, prompt and very patient in answering all of my questions. He thoroughly went through all the steps and showed me what to do and how it worked. I would highly recommend him for garage door work!

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Leonardo R Service Provided:
Garage Door Opener Install

Location Leader: Leonardo R
Review:

Leo arrived on time , explained everything to me and proceeded to fix my garage door.

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Leonardo R Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Location Leader: Leonardo R
Review:

Leo was on time, respectful, clean and professional. He explained the process(garage door repair) and the time period for repair. I was able to continue my hectic day. Thank you.

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Leonardo R Service Provided:
Garage Door Repair

Product:
Cables

Location Leader: Leonardo R
Review:

Leo was very helpful and informative. So was the dispatcher who kept me informed on the estimate arrival time.

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Leonardo R Service Provided:
Garage Door Repair

Product:
Garage Doors

Location Leader: Leonardo R
Review:

Great service, very professional and very organized. Would highly recommend.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

your team came at the specified time ,performed the repair and was extremely courteous. I had purchased garage doors from you several years ago and have been happy with them.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

All around one of the best firms I have had the pleasure to deal with. Do not hesitate to call upon them. High skill, integrity, and professionalism. Great company and team.

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Leonardo R Service Provided:
Garage Door Opener Repair

Location Leader: Leonardo R
Review:

Quick and efficient service. The technician (Leonardo) was professional, highly skilled, polite, friendly and courteous. I would definitely recommend Precision!

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leonardo R
Review:

Leonardo Rosado was our technician and he was fantastic! He was on time, honest, thoroughly explained everything and very knowledgeable.

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Leonardo R Service Provided:
Garage Door Opener Repair

Location Leader: Leonardo R
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Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543