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Leonardo R

Leonardo R
Location Leader
Reviews: 198
Average: 4.94 stars
Background: 6/26/2017
Drug Test: 4/1/2014
Leonardo R has received 198 reviews, averaging 4.94 Stars:
1 2 3 4 5

Leonardo R's Bio:

Leo is a long time resident of Westchester County, New York. He married his High School sweetheart, is a Martial Arts Instructor, a pet lover and has a dog named Benji.

Review:

Leo just serviced my garage door and I couldn’t be happier. He replaced all the faulty parts: rollers, springs, cables and fixed my trips and did it all in a friendly and professional manner. Precision is now my go to.

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A Response from: Doug

Hi JP! Thank you for leaving a review! Replacing old parts can have a garage door running like new again! We look forward to helping with any future garage door repairs.

Leonardo R Service Provided:
Garage Door Repair

Product:
Rollers

Location Leader: Leonardo R
Review:

Right On time. Called before to give me a heads up. Nice technician ( Leo). I like that Precision sends a short bio and photo of person who is coming.

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A Response from: Doug

Hi Marsha! Thanks for choosing Precision! Communicating who will arrive and when helps make Precision a name you can trust for your garage door opener installation.

Leonardo R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Leonardo R
1 2 3 4 5
Date: 04/23/2021
Garage Door Repair
,
Review:

Great service from Leo, very friendly and professional

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Leonardo R Service Provided:
Garage Door Repair

Product:
Cables

Location Leader: Leonardo R
Review:

Excellent service. Very efficient, from making the appointment through installation. The Technician, Leo, was polite and kind. Highly recommend your company.

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A Response from: Doug

Hi Anthony! Thanks for choosing Precision! An excellent customer experience is very important to us, from the very first phone call to the garage door repair. We look forward to helping with any future garage door needs.

Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

Great Service! Professional, honest, does the work so it lasts! Worth every cent of cost. (if I could fix it myself I would) So these guys are GOLD! Thankyou

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A Response from: Doug

Hi Helen! Thank you for choosing Precision! We believe that repairing the garage door right is important, because it helps make Precision a name you can trust! We look forward to helping with any future garage door needs.

Leonardo R Service Provided:
Garage Door Repair

Product:
Cables

Location Leader: Leonardo R
Review:

Leo is awesome!

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Leonardo R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Leonardo R
Review:

First, I had no idea a co existed just for garage doors! So Precision was just a very lucky find. From start to finish, service was reliable, professional, and overall terrific. Our decrepit garage door system was upgraded to work smoothly same day—no ordering parts etc—and the service team was easy to work with!

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A Response from: Doug

Hi Sara! We're lucky you found us and left us this wonderful review! Customer satisfaction is very important, from the first call to the office to the garage door repair. We look forward to helping with any future garage door repairs.

Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Location Leader: Leonardo R
Review:

Very knowledgeable about his job. Had everything needed on his truck. In and out in a hour and a half.

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A Response from: Doug

Hi Louis! Our techs have fully stocked trucks so they can complete the job on the very same day as the appointment, which saves you time and money! We look forward to helping you with any future garage door repairs.

Leonardo R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Leonardo R
Review:

The gentlemen from Precision came first thing the next morning and repaired the door within an hour. Everything was so well organized, and both technicians were courteous and knowledgeable. Would highly recommend this service to anyone.

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A Response from: Doug

Hi Dan! Thank you for leaving a review about your recent experience with Precision! Reviews like this help homeowners know that Precision is a name you can trust for their garage door needs. We look forward to helping with any other garage door repairs!

Leonardo R Service Provided:
Garage Door Opener Repair

Location Leader: Leonardo R
Review:

My two technicians were excellent they were very knowledgeable and walked me through the repair every step of the way I was extremely satisfied with the finished product would recommend precision to anyone that needs garage door repair

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A Response from: Doug

Hi Brian! Thank you for sharing your experience with Precision. Recommendations to family and friends help prove that Precision is a name you can trust for your garage door needs. We look forward to helping you in the future.

Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

On time. Professional. Reasonably priced.

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Leonardo R Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Location Leader: Leonardo R
Review:

The guys showed up right on time, explained the repairs completely, and completed the work perfectly. Good job.

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A Response from: Doug

Hi Brendan! Offering options for repair and clearly explaining the reasons for the various repairs helps make Precision a name you can trust! We look forward to helping you with future garage door needs.

Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Leo the Tech was excellent

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A Response from: Doug

Thanks for the review, Frank!

Leonardo R Service Provided:
Garage Door Repair

Product:
Opener

Location Leader: Leonardo R
Review:

We are extremely grateful to Leonardo from Precision for the excellent service he gave us. In addition to being very pleasant and polite, he was obviously knowledgeable, diagnosed the problems accurately, answered all our questions and outlined the various alternatives very clearly. He priced each one specifically with no mumbo jumbo and so enabled us to make the best decision. He did all the work neatly and left everything cleaner than before he arrived, and observed every possible Covid. We can very strongly recommend Precision.

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A Response from: Doug

Thanks for the review! We love to hear when our techs make a great impression on homeowners. Clear communication about garage door products, service options, and answering questions helps homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs.

Leonardo R Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Location Leader: Leonardo R
Review:

Great service!! Leo is a true asset to your service team????

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A Response from: Doug

Thanks for the review, Peggy! Leo has been part of the Precision team for a while now and we think he's an asset too! We're lucky to have him! Thank you for choosing Precision for your garage door repair!

Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
1 2 3 4 5
Date: 06/01/2020
Install Garage Doors
,
Review:

Leo did an absolutely terrific job walking us through the options. He was very patient with us and we were very comfortable leading up to and after we made the order.

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Leonardo R Service Provided:
Install Garage Doors

Product:
Garage Doors

Location Leader: Leonardo R
Review:

Fastest repair I ever had. After my door broke, I was able to make an appointment and get it fixed in less than 24 hours. Leo was great at explaining the problem and options.

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Location Leader: Leonardo R
Review:

I was very pleased with the service! The Technician, Leo, was very friendly and did a great job fixing our garage doors! I would highly recommend them!

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Leonardo R
Review:

My technician Leo was terrific! The problem was explained and my door was fixed . He was great and I would highly recommend your company .

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Leonardo R Service Provided:
Garage Door Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Leonardo R is one if it's kind. Very professional, punctual, and hard working. He called me and gave me his arrival time and again called and said he's on his way and will be in 20 minutes. He was exactly in 20 minutes. He explained everything about what he will do and how much will be and how much time takes to finish the work. I give him 5 stars and he is really an asset for his organization.

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Leonardo R Service Provided:
Garage Door Opener Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Technician Leonardo R.came to my house this morning to replace the springs and rollers. He called beforehand and arrived exactly when he stated. He was professional, knowledgeable and personable.

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Best garage door! Got the life time warranty, any issue they fix right away. Had the door a few years now and a bracket broke where the door attaches to the auto opener, Neil came an replaced it quickly. Thanks!!

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

Leo was at our house today to look at the two garage doors, which had stopped working. We assumed this had something to do with the garage-opening system. We were wrong! After checking the entire system, Leo determined that there was no power running to the garage, which is detached. In fact, we had an electrical problem. We never would have known to call an electrician if Leo hadn't made this determination. All the while, he was courteous, good-humored and very conscientious. As his office had told us when we set up the appointment, we received a phone call from Leo about thirty minutes before his arrival. From the moment he greeted us, we knew we were in good hands. Leo deservedly gets high marks from us, as does Precision Door.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

Leo was excellent. Explained the problem, the cost and then did the job efficiently. When done, he walked me through all the new parts of garage door.

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Leonardo R Service Provided:
Garage Door Repair

Product:
Opener

Location Leader: Leonardo R
Review:

great job and and felt very comfortable with the technician would recommend any time. Thank you for coming so quickly and work was excellent even in the heat he was in.

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Leonardo R Service Provided:
Garage Door Repair

Location Leader: Leonardo R
Review:

I was very pleased with the work and the and the manner in which the technician Leo conducted himself. He was very courteous, knowledgeable and tested and retested everything before he left. Definitely a 5 star rating.

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Leonardo R
Review:

Our technician, Leo was fantastic! He was prompt, courteous and knowledgeable. He was able to diagnose the issue with my garage immediately, and had all the supplies necessary to fix the issue in record time. He also inspected everything and fixed our remote entry keypad! I have Leo/Precision saved in my phone, and will not hesitate to use them again in the future! Completely trustworthy and reliable, which is most unusual in this day and age!

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Leonardo R Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Location Leader: Leonardo R
Review:

Very professional, thorough, on time, polite - everything was perfect. Would ask for Leo again!

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Leonardo R Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Location Leader: Leonardo R
Review:

the guys did a nice and clean job.

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Leonardo R Service Provided:
Garage Door Opener Install

Location Leader: Leonardo R
Review:

Leo, the Precision service tech was awesome! He arrived on time, reviewed my options and completed the work within the promised time! Leo was personable, knowledgeable and professional. I highly recommend Precision!

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Leonardo R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Location Leader: Leonardo R
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Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543