Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 2335 reviews, averaging 4.93 Stars:
White Plains, NY
Product:
Harrison, NY
On time professional and explained and answered all my questions. When I answered the door I rudely asked the tech if he graduated high school yet. He took it in stride. I had tons of questions about why the door couldn’t be repaired and had to be replaced. I trusted what he said. So far so good. If I decide to order through them I hope installation goes as well
- Pati Moscato
Product:
Scarsdale, NY
I have called Precision Garage Door twice over the past few years and have been very impressed with all aspects of its business. A company can make all kinds of promises, but the technician who comes to my house is the best representative of that company’s values and ethos as s/he is the one who has to ultimately deliver. And KYLE K. delivered for Precision today--he is knowledgeable, personable, honest, and efficient! Thanks to Precision Garage Door and to Kyle!
- K. Lee
Product:
Irvington, NY
Service person was very knowledgeable and polite. He explained everything.
- Victor Shaines
Product:
White Plains, NY
Rob Regna is an asset to your company. He was on time, courteous, and was able to quickly assess our situation. He took time to answer questions that we had. We highly recommend Precision.. your product is good... easy to contact if needed...and problems fixed in a timely manner. Also appreciate the info on the service person you are sending. Thank you
- John Russo
Mamaroneck, NY
Great job. On time did exactly what we needed.
- Richard Taninbaum
White Plains, NY
Roberto was excellent, he diagnosed the problem and went about correcting it. He observed there were actually two issues, the door balancing and the genie unit was also bad. Roberto installed a new unit and also correct the door balancing. His work was clean, quick and professional.
- Frank Brescia
Yonkers, NY
I called three different companies for an estimate and Precision is the only one who actually answered the phone. When they came out to assess my garage door it was quick and their estimates were precise detailed and logical. I didn't even bother to get another estimate I was very happy with their service.
- Evan Inlaw
Armonk, NY
Tech Alex was prompt, knowledgable, and efficient. He did the work required very professionally and was able to quote additional services when requested.
- Scott Univer
Mamaroneck, NY
They answered my call immediately ! The other local business still hasn't returned our 2 calls! Everything was explained clearly. Alex was professional and efficient ! Highly recommend this local business! Thank you !
- Pam Bruschi
Somers, NY
Because of broken springs, my garage door would not open. A young man named Alexei came out this afternoon. He did beautiful, careful work, first explaining the problem to me. He not only carefully replaced the springs, but checked the entire door and its mechanism. He demonstrated a safety feature on the door opening system, something I had not known about, and before he left, gave me important maintenance tips as well. I felt reassured knowing that if the door ever gave me further trouble in years down the line, I would know what company to call. Very fine work, done carefully and knowledgeably .
- Victoria Allen
Product:
Rye Brook, NY
My technician was awesome!!! Will be using you guys again. So happy with the service!
- Mindy Coolidge
Larchmont, NY
Leo was great - on time, friendly, informative and got the job done quickly, efficiently and with no fuss.
- Michael Mollerus
Mamaroneck, NY
Prior to tech Jeffrey Barrales arriving to estimate and ultimately repair my garage door, a text was sent along with his photo for security purposes. Jeff arrived on time, was exceptionally knowledgeable, professional and friendly. Jeff even dried the garage floor where some rain had gotten in! During the repair process, Jeff was joined by tech, Leo who was equally knowledgeable and professional. Even though it was Friday, both stayed until 8:30 PM to fix my door. I have already recommended Precision Garage to my contractor, realtor and three friends. It is a pleasure to work with a company with such high standards. Thank you.
- Michael & Cabrine Calamari
South Salem, NY
The garage door expert, Aleksi Coss, was very courteous, and did a fantastic job of explaining everything that he was installing. I give him 5 stars.
- William Donovan
Product:
Purchase, NY
Jeffrey B did our installation and he was great! Very respect of us and our home. He was super kind and extremely courteous. He did the installation and cleaned up the area after he was finished. Great work, Jeffrey!
- Mary
Product:
Service Technician Team : Jeffrey B
Buchanan, NY
We are very happy with our garage door repair today. Tyler was an excellent technician. Thank you for your quick and prompt service.
- Suzan Rich
Irvington, NY
They installed my doors which are perfect. Whenever I have needed follow up service, Precision has been very responsive and accommodating. Their technicians are top notch.
- John & Pam Coren
Buchanan, NY
Hello, Our repairman was great although we did not go ahead with the repair because it was too expensive.
- Loretta Renda
Yorktown Heights, NY
Excellent customer service -Jessie was very professional and knowledgeable and he did an excellent job on both doors. He made sure they were safe and running smooth. Highly recommend him and Precision Garage Door. Thank you !
- Christina Maratos
Yorktown Heights, NY
The response in getting someone to our home was amazing and very timely. Within 24 hours a repair technician was at our home. He contacted us prior to his arrival and clearly kept us up to date as to his estimated time he would actually arrive. He was quick in completing the repair and cleaned up at the completion of the work performed. He was also very polite. That said, hecreplaced one broken spring and one working spring. He also replaced the broken operating cable associated with the broken spring Our only complaint was the exorbitant fee charged to perform less than 40 minutes of work. For the price quoted we opted to replace only the four rollers which he indicated needed replacement. The charge he technician quoted to replace the additional 6 original rollers was approximately $250.00 more. After speaking to our neighbors they all agreed that the proposed pricing for the replacement of all the rollers was ridiculous and should have been included in the price we paid. Suffice is to say that the we felt that we paid more than a a fair price for the amount of time it took to make the repair. The company should have replaced all the rollers at the price point paid.
- Gary Lipperman
Pelham, NY
I had a great experience with your tech Alex. Very y professional , efficient and knowledgeable. He is to be commended
- Ed Rivera
South Salem, NY
It was an absolute pleasure meeting Kyle. He was courteous and professional. Prior to making the repair on my garage door, Kyle did a thorough inspection of my garage doors and all of the mechanisms. He was able to send me an immediate estimate in email for work that was completed today and for things that will need to be repaired and/or replaced in the not too distant future. I am very happy with Kyle’s work. I’m looking forward to his next visit to my home.
- Ron Levinsky
New Rochelle, NY
I was very impressed with the professionalism of your company. You kept in touch prior to my appointment, the technician called when he was on his way, & I received a text with the technician’s photo & bio! Kyle was informative, professional, & polite! He provided me with several estimates of what could be done with no pressure. Once I made a decision, he quickly completed the job. I will definitely call Precision with any garage door issues. Thank you!
- Nancy Lippolis
Product:
Mohegan Lake, NY
Robert was excellent. He performed the repair and made sure everything was working properly. He was very nice, explained everything. I would not hesitate to use Precision again and would definitely ask for Robert.
- Rose Simone
Valhalla, NY
Kyle did an excellent job on my garage door. Kyle was very personable and would recommend the company.
- Jerry Adamsky
Product:
Chappaqua, NY
I received excellent and timely assistance from the repair technician Julian. He found and diagnosed my problem area quickly and professionally. He ordered some new parts and I'm sure will do a very capable job in the upcoming fix.
- Al Fair
White Plains, NY
The woman I spoke to on the phone last week, said that not only could you install an opener unit that I had already purchased. But also, she quoted me $350 to do the job. But then Robert shows up at my house and tells me that I would need to buy one of your units. After talking to the home office, he comes back and says that he can install my unit after all but then I need to purchase a new $200 rail. This is wholly unacceptable. And purchased product below doesn't list the $200 rail so I can going to select something else to show that I did indeed buy supplies from you. $590 later, I am utterly dissatisfied.
- Rene Bergeron
Good Afternoon Rene, We appreciate you having us out to your property to try and assist with your garage today, however we are disappointed to hear that you were dissatisfied with the experience. We pride ourselves on creating a positive customer experience, so someone from our management team will be reaching out to you to get some more information regarding todays appointment and see what we can do to help rectify this situation. If you have any questions please don't hesitate to reach out.
Product:
Scarsdale, NY
Aleksei identified the problem and fixed it quickly, he had the parts in the truck so it was completed all in one day. He was very professional, respectful and knowledgeable. Thank you.
- Elizabeth Colucci
Product:
Tarrytown, NY
Highly recommend precision for a new garage door! Mike Ganning was very helpful in the design and estimate for the door. He provided expertise on the best door and features for my needs without ANY high pressure selling. Today my door was installed by Malik Dennard and Isaac Ward who both did an excellent job. They arrived when promised and promptly and professionally installed the door and then gave me a tutorial on the features and operation. Mike, Malik, and Isaac could not have been nicer.
- Brian Balthazard
Great work by Rob. Could not be happier.
- Ira Sacks