Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 2408 reviews, averaging 4.93 Stars:
Somers, NY
Product:
Service Technician Team : Jesse P
Scarsdale, NY
Was able to get a same day appointment on a holiday and free my car for work the next day which was key. Julian was prompt, very professional and friendly. Highly recommend!
- Derek
Scarsdale, NY
Julian did an awesome job today. Our garage was old with low ceiling and concrete walls, so very tricky to handle. After inspecting the current opener, pulleys, cables and springs thoroughly, Julian suggested a few different options. We decided to replace the opener and others based on his information. After the installation, we were very satisfied. Also want to thank Leo, who came to help adjust the tracks due to the height restriction from the garage ceiling. Great jobs guys! Thank you very much!
- Fent Zhang
Product:
Scarsdale, NY
Our 30+ year old garage opener finally gave up the ghost on the day after Christmas. I went to the website and was able to easily make an appointment for the next morning. Julian arrived, assessed the problem, had a new opener on his truck and in a couple of hours I was in business. He couldn't have been nicer or more efficient. Cleaned up the old opener and programmed the new one. Great business to deal with.
- Alan Steinfeld
Product:
Mount Vernon, NY
The device tech was: Knowledgeable Professional Well spoken Friendly He paid attention to the most minute details of the installation making sure I understood everything he was doing. He worked in a efficient manor and upon completion walked me through all that was done and answered every question I asked to my satisfaction. Post install clean up was impeccable. VERY PLEASED!!!
- Sj Nardozzi
Product:
Yorktown Heights, NY
Alex did an excellent job explaining and providing the necessary repairs. He was polite, friendly and professional. I am very happy with his service. Thanks again
- Maria Morano
Peekskill, NY
Great, fast, friendly, reliable service
- Pat Bruno
Mount Vernon, NY
I first became aware of Precision when one of their technicians came to repair a friend’s garage after it was flooded by storm Ida. I was very impressed with the service. So when I began having trouble with my garage, I immediately thought of them and called. I was able to get an appointment quickly. The technician, Kyle, was very thorough. He was also personable and patient. He explained exactly what was needed and why it was needed. There was no hard sell tactics. He came with a fully stocked van so he was able to make all the necessary repairs during the visit. I also would like to comment on their great customer service. Once you make the appointment, they confirm it in writing, by text and by email. The day of the appointment someone contacts you. When the technician is on his way, he will call you. They also send you a photo of the technician so you know who to expect. I wish more businesses were them.
- Janis - Mt Vernon
Product:
Katonah, NY
Jesse was great. Knew exactly what had to be done Very professional Highly recommended
- Jerry Fensterstock
Armonk, NY
I am very impressed by the A+ service of your company and your technician Mr. Aleksei Coss. After getting an online appointment, I was kept updated by the scheduled arrival via email and text and was even sent an short bio of Mr. Coss beforehand. Mr. Coss was extremely professional and courteous when we met. He inspected and offered quality assessment and repair recommendations. After I agreed to the repair, he speedily replaced the pair of garage door springs, cables and pulleys. I was sent an electronic invoice and customer survey shortly after he departed. I cannot be more pleased and would happily recommend Mr. Coss and Precision Garage Doors service to my friends and neighbors. I would rate it a six-star experience.
- Y Chang
Product:
White Plains, NY
Julian is an excellent service person! Polite, courteous and knowledgeable. He’s the best service individual I’ve had the pleasure of having in my home.
- Michael Lau
Product:
New Rochelle, NY
Precision was able to schedule my appointment within a day of my calling them. Leo, the service tech, was extremely knowledgeable and professional. He came on time and explained pricing and what needed to be done. Very highly recommend him.
- Rachel C
Yonkers, NY
Very pleased. The service was what I expected, Julian the technician new his craft. What I really liked was that I was able to call and make an appointment for the same day. Would highly recommend.
- H. Rod
Montrose, NY
Dear Precision, Thank you for sending Alex to service our garage. I found your company, purely by searching online and my wife and I were very impressed. From my initial call to the completion of the job, every individual that I connected with provided impeccable customer service. My wife and I have never had a company that was able to deliver a home repair service so quickly! Thank you, Alex, for a job well done! ????
- Anthony Watson
Yonkers, NY
Kyle, the technician that came to my home was tops. He was professional and took care of my problem quickly and efficiently.
- Anthony Giambruno
Product:
Yonkers, NY
It always a pleasure to work with this company. Always on time, prompt response and they stay behind their service. The service guy Alex Berk gave an informative lesson, great choices and did his job beyond expectations. Thanks and definitely, if something happens, will call you again. Description of Work: Installed a new motor , new sensors, garage key and performed a garage door check up
- Svitlana Strutynsky
Product:
Service Technician Team : Alex B
Scarsdale, NY
Robert, did a great job and was very clean good mech.
- Glenn Lucas
New Rochelle, NY
Alex and Kyle were terrific! Precision installed a new garage door for us 4 years ago and it was a great experience as well.
- Lucy Rosenberg
Product:
Hartsdale, NY
Booked Precision after watching YouTube video they posted and it seemed they were a down to earth company. To be fair I was at work when they came, and it might have been better if I had been home. Ended up needing much more than expected and without time to digest salesperson was annoyed when I asked a question. Basically person's approach was here are your options, just decide, and if you dont replace X your door could cause severe damage if it breaks. In a vacuum not sure how their pricing is, additional parts that I needed, added a significant additional cost, but when I researched later the price of these items, the parts were relatively moderate. Garage door is working fine, so maybe it was the right decision just wish the person was respectful of my question.
- Joan McGillycuddy
Product:
Ossining, NY
Our neighbor recommended to us. We were very happy the outcome. May I ask you to show me on how to printout the receipt? Thanks, Lynn
- Lynn Gordon
Product:
Katonah, NY
Doug was friend, polite, quick and explained clearly my options on this repair. Thank you.
- Ann Shankman
Yonkers, NY
I was very pleased with the service. From my initial call to Rob’s (I thought that was his name but didn’t see it in your bio’s) identifying the problem everything went like clockwork. It was good to find a company that isn’t a hassle to deal with...unusual these days. Thank you.
- NM
Briarcliff Manor, NY
It is my pleasure to compliment Precision on the recent upgrades to my residential garage door. The service technician, Matthew Lawrence, is an amazing representative for the company. Not only is he incredibly knowledgeable of the product he services but he is a super fine guy. My guess is that he comes from a solid family! You can all feel proud to have a person like Matthew on your staff. Thank you for a friendly and professional experience. I'll be back Jim Parker Westchester County, New York
- Jim Parker
Product:
Mohegan Lake, NY
We used Precision previously and were very pleased with the service and quality of the repair. We liked the fact that your company was flexible in accommodating visit times to suit our schedule. When we had a problem we called you again. We are very pleased with the service and the work. Jesse was knowledgeable and most helpful and replaced parts that were worn out. Thanks
- Rama Iyengar
Scarsdale, NY
Excellent service.
- Jane Martin
Product:
White Plains, NY
I am a repeat customer of Precision over a number of years, being very comfortable in the knowledge that their work will be done in a very professional, workmanship, competent manner by their techs in an efficient manner. Their techs have always been pleasant in their manner, explaining things in terms which I, as a layman in specific terms relating to the operation of garage doors, understand, and they are very patient in listening to any questions posed. I highly recommend them and , of course, will continue to use Precision exclusively for my needs relating to garage doors. The most recent tech responding to my needs was Jeffrey B., who was very personable and he appeared in a very timely manner at the appointed time as promised by the office staff, which I considered very helpful.
- Bernard Fabel
Yorktown Heights, NY
Alex came to fix our garage door remotes and also to assess the keypad that was blinking and not functioning well. He was very thorough and professional in his assessment. He fixed the problems as well as provided with clear, simple to understand explanations about our system and offered recommendations for improvements. We were extremely pleased with his service and do plan to continue with Precision and utilize Alex in the very near future to complete the recommended services.
- Lorraine Williams
Cortlandt Manor, NY
Thank you Precision. My garage door stopped working Saturday night and I called the 24 hour number. Matt was here Sunday morning and knew exactly what to do. The springs had snapped and he fixed the door better than new. He was informed and courteous and I will definitely request him if I Ever need service. Thank you Matt and Precision!
- Robin Westle
Bronxville, NY
Kyle did a great job diagnosing the problem and giving me options on how to fix it.
- Mark Henle
Hastings on Hudson, NY
Outstanding response to scheduling repair. Great communicaiton about reminders of service call and alerts when technician was arriving, including map locator. Workmanship was efficient, clean and carefully executed. I highly recommend this company. The technician explained everything in detail and delivered exactly as he described. He is a great asset of the company.
- Glenn Eisen
Familiar with Overhead Garage Door Service
- Andree Audi