Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 2506 reviews, averaging 4.93 Stars:
Dobbs Ferry, NY
Eastchester, NY
Justin came to my home for a broken door cable, he was courteous and very efficient. He explained the parts he was replacing and what I should be looking for to get the most wear out of them. Left no mess. Great experience, I would use them again and recommend Precision to others.
- Steven Ranellone
Product:
White Plains, NY
Angie's list recommendation was how I chose Precision. I was given an 8:00AM to 12:00PM window and was told that the technician would contact me about a half hour before he would arrive. The tech called at about 8:15AM and said he would be here shortly after 8:30AM and he arrived around 8:40 AM. I was very pleased with his knowledge, courtesy and pleasant attitude. I would definitely recommend and use Precision again in the future.
- Norah Mcavoy
Eastchester, NY
Leonardo was extremely competent in addressing our problem which was the garage opener. He knew just what to fix, as well as checking out all aspects of the door: cables, etc. He was a pleasure to work with, due to his competence and really nice personality. Our previous experience with your company (which was the first time) with another technician was also outstanding. We would definitely recommend Precision to our neighbors. w
- Diane Senderoff
Elmsford, NY
Darren was the rep who first came to the house to give an estimate. He was prompt and very knowledgeable. The installer was great, too. Love the new door and the new opener. Feel confident that made the right choice with Precision.
- Linda Curran
Product:
Ardsley, NY
Doug- What a terrific young man Rick C. is. If he is typical of your company I can only say congratulations to all of you. You should try Rick in sales; he would be terrific.
- mario distefano
Product:
South Salem, NY
Wow! What an excellent customer service experience! I submitted my request via the website and within 15 minutes received a call to schedule the appointment. Shortly thereafter I got a confirmation email and a call from Darren stating he was on route and would arrive in 15 minutes. About an hour later everything was fixed. In less than 3 hours from my first contact the garage door was fixed. BTW Darren was great! Very professional and explained everything to me.
- Greg Nikel
Product:
Scarsdale, NY
Your technician, Rick, who installed my unit about one year ago, came even earlier than promised (after calling first), quickly identified the problem (defective door closing sensors), quickly switched out the required parts, tested the successful results, told me that the service was covered by warranty and so at no charge, and was on his way within about 30 minutes. Reliable, quick and expert service honoring a very good warranty. I will continue to highly recommend your business to my neighbors. Thanks.
- Stephen del 5/14 Weingarten
Product:
Scarsdale, NY
Excellent service. Prompt, knowledgeable, trustworthy and professional. My garage door was "tuned up" as promised using an Angies List discount coupon. Additional problem was found and repaired correctly at a reasonable cost. Technician (Rick) was very friendly and most willing to explain his work while I observed him performing the needed adjustments and repairs. I would not hesitate to use this company again as needed !
- Murray Low
Product:
Bedford Hills, NY
Reinaldo was great, and while the new motor was missing, Rei was able to get it there within the hour, and there was no delay in time of installation! Very happy with our new garage door!!!
- Stacey Klein
Product:
Mount Kisco, NY
Thank You Travis, You explained every thing clearly. You were not in a rush. We felt confident that you would get our door back to working order and you did. You knew what the problem was immediately and what parts were necessary. We were very appreciative. You were also great with the customer!! Very personable.
- Karl & Mary Hurowitz
Product:
Yonkers, NY
Travis was great he answered all my questions with knowledge and courtesy. If I decide to get a new opener I will request him. I will use you again if needed. Thanks! Andy
- Andy Sedia
Product:
Hartsdale, NY
You have a well done and precise web site. The part about fully stocked truck was very impressive. I found this to be true, I have a 70 year old,two car, single wooden door garage, that is extremely heavy. The springs were massive and the rollers original. Your technician new exactly what springs and rollers to use, and they were on the truck. He was very efficient and neat.
- David Denault
Product:
White Plains, NY
Precision provided great service. Everything required was on the truck - high quality springs, rollers, etc. The technician, Rick C was very good explaining what was needed and how the door should work when properly installed. He completed the work in approximately one hour and it now works great. Precision recommends high quality parts and provides a lifetime guarantee. That however makes it pricey.
- Paul Goldstein
Product:
New Rochelle, NY
Travis was very knowledgable and did a great job fixing my garage door. I would highly recommend this company.
- Rocco Palermiti
Product:
Mount Kisco, NY
Timely and excellent service.
- Patrick Brown
Product:
Dobbs Ferry, NY
Had a great experience with precision. The woman who answered the phone was courteous and took my info quickly and got me scheduled for the next day. Travis was my service technician and was great. He was polite and knowledgeable. He called me early in the day to confirm appointment and give me the time he would be there which was really nice. Many times you wait during the window you are given and never know when they will show. He called again when he was on his way to reconfirm. When he got here he quickly assessed the problem, gave me options and then worked extremely efficiently to repair my garage door. He clearly explained the repairs to the door that he completed. Thanks Travis and Precision!
- Maryanne Caswell
Product:
Chappaqua, NY
Travis was great. Very polite, very thorough and very professional. I would use you guys in a second and will recommend your company to friends. Travis came back today and was great.
- Nancy Gurman
Product:
Cortlandt Manor, NY
Service was excellent. Technician was very professional. I will continue to use your Company!
- Margaret Edwards
Cross River, NY
Excellent job!
- David Fleisher
Product:
Armonk, NY
I give you FIVE stars. My Genie garage door opener stopped operating completely. I called on Monday requesting a service call. Your technician was at my house today, Tuesday at the appointed time, diagnosed the problem, installed a new part, reprogrammed my remote control, and was done in one hour! The technician was extremely polite and friendly and totally professional! It was a pleasure doing business with you.
- Susan Kim
Product:
Armonk, NY
Kept in contact with me since I was not home when he got here. Explained what I really needed and listened to my concerns about the cost of total repair. Darren was efficient and very nice to speak with.
- Fran French
Product:
Mount Kisco, NY
Simply the best garage door service available. Prompt, professional, and thoroughly knowledgeable. On-line notification, detailed information about the technician scheduled to perform the service, ease of making appointment and follow up are exemplary. High praise for Travis, our technician. He is terrific. He thoroughly and carefully explained the problem, repaired, and checked the entire system before leaving. Personable and competent.. what more can one ask.
- Karen Frommer
Product:
Eastchester, NY
The service technician was professional, courteous, and efficient. Our door panel was malfunctioning and he replaced it and got it up and running in no time.
- Deana Lamons
Product:
New Rochelle, NY
For some reason -- probably a couple of quick power outages in a row -- our new opener started acting erratically. We called Precision, and Travis was there the next day. He quickly diagnosed the problem -- the initial programming was lost -- and expertly and courteously got us back up and running. Precision is a great company to work with. WVSlade New Rochelle
- William Slade
Product:
Ardsley, NY
I have to tell you, I had my doubts but they were quickly allayed after the first time Rick came and replaced the wheels.This time around my hopes of a job well done were fully satisfied. A very competent craftsman and a very personable young man. An absolute five star gentleman and craftsman.
- mario distefano
Product:
Peekskill, NY
I was very pleased with the excellent customer service and the timely, quality work performed by Rick Coleman. Service calls are always more costly than anticipated, but I feel the work done was well worth it! Thank you from a satisfied customer!
- Mia Renden
Product:
Bedford Hills, NY
I called at 9am - and about 3-1/2 hours later the repair had been completed and the garage door was working like new! Great response time and Travis was pleasant and professional. I will call Precision again if I need any work done on my garage doors.
- Randall Barbato
Product:
Mount Vernon, NY
Richard and his associate did an excellent job. They arrived on time and did their work in a professional manner. Richard had told me that he would order the part needed to complete the repair and told me he would follow up with the installation as soon as the part arrives. I consider this is excellent customer service.
- Richard Cesario
Product:
Tarrytown, NY
From the first phone call, e-mail confirmation, phone alert to time of arrival, I was impressed. They lived up to the promise that they come with all parts. In an hour they had rebuilt my door!
- Alice Blood
The young man who came was very pleasant, on time and efficient.
- Gregor Neff