Garage Door Repair Reviews in Westchester County (Page 81)

Rick was very efficient and professional and provided me with 2 options. He called me 30 minutes before he arrived which was thoughtful and helpful

- rick timmins

Only one star, because the work was done in a timely manner, but the door doesn't work! I left it open while I was painting, & at the end of the evening I tried to close it many times! I then called both the technician & the offices, which told me that I had an appt. for Wed. between 12 & 4. NO ONE CAME! What good is a warranty if you don't stand behind it????

- Cynthia Ferraro

Dear Cynthia, I discussed this call with my service manager in Westchester and we did come out on Wednesday June 5th as promised and realigned the safety eyes. It appeared they had been hit out of place perhaps by a garbage can that we saw next to the safety eye. We repaired and realigned the eye and did not charge you, even though we do not consider this a warranty issue. Going forward please ensure that you do not hit the eyes as they are very sensitive.

I really appreciated the same-day service. The technician explained very clearly what the issue was with my door, pointed out where the damage was and how it needed to be repaired. He completed the job quickly and efficiently.

- Kelley Housman

Fast response to the problem and fast and professional installation.

- Andonios Neroulias

We had our garage door repaired (it needed extensive work, basically all replaceable parts were shot) and a new electronic door opener (the 3280) installed. The service was outstanding - friendly, quick, efficient, professional, stress-free, from the first phone call to the completion of the work on the same day. We could not be more pleased. Justin, our service technician, was wonderful: friendly, efficient, knowledgeable. He too gets 5 stars! Bravo!

- David Johnson

Could not have gone better

- Mark Levy

Excellent service and response time. Darren is very knowledgeable. He has helped us with our doors in the past and is a great technician. We are satisfied customers. Thank you for your customer service. I would recommend Precision to friends and family.

- Christina Maratos

Darren was great. He really knew what he was doing and explained the entire process. I took his recommendation regarding the repairs. I'm glad I looked up Angie's list.

- Sebastion Guarino

Fast, friendly and professional... Darren quickly identified potential solutions, recommended a choice, and promptly repaired our door system. We would highly recommend Precision Garage Doors

- rick strome

From the person on the phone when I first called to the technician I was so impressed. Offered flexibility with my school schedule and prompt,courteous, tidy and friendly. I needed a new motor and it was installed at the visit. The great warranty assures me reliabilty with the product and the installation. I will recommend Precision.

- Karen Rustad

Justin arrived as planned. Quickly diagnosed the problem and explained it all to me. I was satisfied with the work done although I do need to buy an extra remote

- Fran French

Very satisfied with expertise and skill of the technician Justin. The only source of dissatisfaction is the high cost of your parts and service.

- Grant Ujifusa

Found you via a web search and I consider that a very lucky find! You guys were terrific from the first call to receiving the email invoice. Will use you again in a sec!

- Gary Brownell

Travis was great. Very professional and courteous. He made sure to go over all our options and explain the cost for each. He quickly diagnosed the problems and fixed the issues in a timely manner. You guys are lucky to have him on your team. I would do business with your company again. Thank you.

- Rick Cappiello

Your Technician Travis was very courteous,informative, and did a Great Job. Thanks for a pleasingly professional experience.

- Edward Harbolic

Darren was friendly, courteous, professional, on time and explained everything to us. The spring was broken and he suggested we also replace the rollers and cable as well as the spring and he was not a high pressure salesman and left the decision to us. He did the job quickly and efficiently. We have no complaints except that we thought the price was a bit on the high side. Would definitely use this company again and request Darren.

- Anita Reilly

Great service. Tech called to ask if he could come early which worked perfectly for me. He was polite and very knowledgable. He worked efficently and was done in about an hour. I would highly recommend your company.

- Gene Costella

I was impressed with Darren,he was professional explained what he was doing and was efficient. I will tell my friends to seek at your firm when they have door problems!

- John Walsh

Very competent and congenial technician did the job and explained my situation.

- Louis Giovannetti

Best service ever! Travis was very professional and caring for the safety of the door functions.

- Hakim Djabalah

The technician, Justin, was informative, and friendly yet very professional and efficient. I appreciated that he explained not only what needed to be replaced but why since it was not something that was obvious to me before I called for service. He clearly explained the costs before beginning to work.

- Paul Matthews

Extremely efficient,pleasant and professional service technician

- Mary Naclerio

The technician called to let me know he would be arriving in 15 minutes, arrived on time,and completed all the work very quickly. I have already told a neighbor about your company, since she was complaining about her garage door. I would highly recommend Precision.

- Brenda Behan

I had an old 16' super heavy Douglas fir door that had seen better days. Your technicians had the old door removed and the new insulated steel replacement door and opener installed by early afternoon. Your guys were very pleasant, professional and neat. Thank you for a job well done!

- Bill Maher

Justin replaced the springs on my garage door with the correct ones. He came within the time indicated, called me before coming and performed the work quickly and professionally. He also gave me some excellent advice concerning the care of my garage door. The price was higher then I expected, but given the quality of the work, I feel that it was worth it.

- Martin Cohen

you're not the only service with a 4 hr window but once technician was on site he was a 5. thx

- walter arevalo

I liked that the tech called before he showed up and did a great job. Quickly and efficiently.

- Barbara Worms

Wow! From the time I spoke to someone on the phone to the job being completed, I am very happy with Precision. Travis was great. He came right on time, explained everything that needed to be done and why, completed the job with ease, and then explained how everything worked when the job was completed. My new opener is very quiet, and I love my new keypad. Travis also helped me program the opener in my car so I can just push a button and the door opens. It is nice to know if I have any problems, I can call for help. Thanks, Alice

- Alice Yugovich

very satisfied

- Paul Weissman

The job was performed quickly and competently, and the door works nicely. Unfortunately, I had to remind the tech to complete a small part of the job that was included in the original quote.

- Eric Soto