Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 69 reviews, averaging 4.06 Stars:
Katonah, NY
Buchanan, NY
Hello, Our repairman was great although we did not go ahead with the repair because it was too expensive.
- Loretta Renda
Yorktown Heights, NY
The response in getting someone to our home was amazing and very timely. Within 24 hours a repair technician was at our home. He contacted us prior to his arrival and clearly kept us up to date as to his estimated time he would actually arrive. He was quick in completing the repair and cleaned up at the completion of the work performed. He was also very polite. That said, hecreplaced one broken spring and one working spring. He also replaced the broken operating cable associated with the broken spring Our only complaint was the exorbitant fee charged to perform less than 40 minutes of work. For the price quoted we opted to replace only the four rollers which he indicated needed replacement. The charge he technician quoted to replace the additional 6 original rollers was approximately $250.00 more. After speaking to our neighbors they all agreed that the proposed pricing for the replacement of all the rollers was ridiculous and should have been included in the price we paid. Suffice is to say that the we felt that we paid more than a a fair price for the amount of time it took to make the repair. The company should have replaced all the rollers at the price point paid.
- Gary Lipperman
New Rochelle, NY
Timely service. Quick diagnosis. Julian was very professional and personable.
- Jason Wirchin
White Plains, NY
Please thank Orentino Bugallo for his excellent work with my garage door opener replacement on July 26,2021 .Gregory O'Connor
- Gregory O'Connor
Product:
Rye, NY
Seems like a great installation job. I didn’t do any comparison shopping so I don’t know for sure but it seems the price was expensive.
- Terry Truta
Product:
Bronxville, NY
The technician was very polite and explained things clearly. He did not perform any service but explained my options for correcting the problem. No work was done and I have to consider the options, all of which unfortunately exceeded the amount I intended to spend.
- Mary Lynne DiPietro
White Plains, NY
After the need to schedule an additional installation appointment, the work was finalized and the results quite satisfactory. Regardless of the rescheduling issue, interactions with the Precision management, office staff and on-site service agents were always professional and personable. Should we have any additional garage door needs, we would not hesitate to contact Percision in the future.
- Jim Brown
Hi Jim! Thanks for choosing Precision! Sorry to hear about the rescheduling issue, but we're happy we were able to get those new doors installed for you! We look forward to helping with any future garage door needs.
Product:
Hartsdale, NY
Jacob, my Precision door guy could not have been nicer and more accommodating in helping me with our sudden garage door problem! though he did get hung up at a prior call, he was in touch with me and extremely apologetic when he arrived. I was pleasantly surprised by roaming into new territory, never having had a garage door malfunction before. We plan to replace the door and these guys are my first (and only) choice!
- Rick Steinhaus
Yonkers, NY
5 stars. Great service with a difficult situation. Door needed to be customized due to age of garage. This was done at no cost to us and within a short time after original appointment ????
- Loretta Skrobola
Pelham, NY
Reinaldo and Greg were great. Showed up right when they said they’d be here, fast work - very friendly and professional. Thanks for sending them! Only reason for the 4 stars is that the door wasn’t cut to correct size first time they came, and now that it’s installed there’s a bar across the inside of the windows which I didn’t know about ahead of time. Not the installers fault at all, but it would’ve been good to have been told about it beforehand from the company.
- Jeremy B.
Product:
New Rochelle, NY
quick response. called before coming. very friendly and polite. good work
- Teresa Morales
Tuckahoe, NY
Service was very good. Service person knowledgeable and courteous. My only grip is I think the price was somewhat high based on prices I have subsequently seen on the internet.
- Armand Keim
Mamaroneck, NY
Joel was so friendly and accommodating! He called to let me know exactly what time he'd be at my home, and was so understanding when I was a few minutes late - no attitude! He worked quickly and took the time to show me what he repaired, and even guided me through the process of programming the keypad.
- Julie Juergens
Product:
White Plains, NY
My technician was great. Brian did the work. He was knowledgeable, worked clean and courteous.
- Richard Adlman
Product:
Harrison, NY
Leo, the technician, did a thorough job in installing a new motor and springs. He took the time needed to show me all of the features.
- Joseph Perri
Scarsdale, NY
I was extremely impressed with the professional and complete way that Rick assessed the initial problem, described the options, and worked through the solution with me, and that Brian performed the installation. I was equally impressed by the attention to detail and the follow up. It has been a pleasure working with your employees and your company. You exceeded my expectations.
- Maggi
Product:
Bronxville, NY
The technician was on time, professional and very helpful.
- Frank Raneri
South Salem, NY
Great experience with Precision. They came on a weekend which was very convenient, and did same day service replacing springs and a door opener. Prices are clearly higher than doing it yourself, but it was great to have a pro who knew what he was doing. Great service.
- Tom Mclean
Product:
Bedford Hills, NY
Reinaldo was great, and while the new motor was missing, Rei was able to get it there within the hour, and there was no delay in time of installation! Very happy with our new garage door!!!
- Stacey Klein
Product:
Armonk, NY
Kept in contact with me since I was not home when he got here. Explained what I really needed and listened to my concerns about the cost of total repair. Darren was efficient and very nice to speak with.
- Fran French
Product:
New Rochelle, NY
Daren was knowlegable, efficient and clear about what was wrong and fixing it.
- wilbur sykes
Product:
Somers, NY
Your service was friendly, professional, quick and thorough. Your pricing, however, seems a little too marked up - but perhaps that's the cost of convenience.
- John Clement
Product:
Hawthorne, NY
Travis was very helpful and knowledgable. Pleasant guy who explained what he was doing.
- Micheal Galluzzo
Product:
Rye, NY
I chose Precision because Angies List had a discounted repair coupon which I bought. They scheduled me earlier in the week since my garage door was not working at all. They came exactly at 5 o'clock and repaired the garage door.
- Sandee Zuccaro
Ossining, NY
You missed the appointment on Monday (12 noon to 4 PM) but arrived on time the next re-scheduled day, Tuesday. I am satisfied. Ed, Caretaker (for M. Bakwin)
- Michael Bakwin
Product:
Location Leader: Leonardo R
Scarsdale, NY
Called and had an appointment in less than 24 hours. Communication was excellent and work was done properly and professionally.
- Rick Yarmy
Product:
Hartsdale, NY
Travis was very helpful. He knew what the problem was and fixed it to my satisfaction
- Anita Genser
Product:
Pelham, NY
Your service tech arrived on time and solved the problem.
- Stephen Michie
Product:
Thornwood, NY
This was a great experience. Christina was very helpful in the phone in her product recommendation and scheduling the appointment. The technician showed up EARLY!!!! and the work was done under 2 1/2 hours. He was very clear in explaining the new openers and recommending repairs that need to be done on the actual garage doors. I would definitely recommend your service. My apologies that I do not recall the installer.
- Coleen Rizzo
Product:
Tech was very friendly and knowledgeable . Price for service seem high .
- Bob Abatecola