Garage Door Repair in Mount Kisco, NY - Page 12

Barey Feinberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time. Professional. Reasonably priced.

Gertrude McMachan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

timely response to our request for service. Very courteous tech who explained each process. It appears that a good job was done and we have the security of a guarantee. G.Mc

Mark Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke was very professional and made every effort to answer all of my questions and solve the problems I had. I would highly recommend Luke and Precision Door to anyone.

Howard Pearlman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience

William Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!

Tina Dover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician today was Brian B and he was excellent! Very knowledgeable and efficient and did great work. Price and options were clearly laid out. He showed up well within the appointment window and was friendly and courteous. We're very pleased!

Mary Beth Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

While I wish I didn't have the expense of repairing a broken garage spring, we made the right call when we contacted Precision. We called on a Sunday night, immediately got through to an agent who took down our information and made an appointment on the spot -- at 730pm at night. We were contacted by text and phone about the appointment date, got a heads up that he'd arrive within 40 mins. The tech, Brian Birchler arrived on time, did an estimate, explained the situation and got to work. Brian was in uniform and driving a clearly identifiable truck. When the work was complete, he thoroughly explained the repair, asked us for any questions, accepted out credit card and politely left us with a now functioning garage door. The whole process was easy and communication was excellent. Impressed.

Raginald Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!

Richard Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional technician. Explained what was causing our problem and what needed to be done.

John Tepe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise

Barry Pollack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Perfect. The tech called first, showed up on time, solved the problem promptly, identified certain products that were covered under warranty, and the work was all done for a fair price.

Stephen Lewin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are extremely grateful to Leonardo from Precision for the excellent service he gave us. In addition to being very pleasant and polite, he was obviously knowledgeable, diagnosed the problems accurately, answered all our questions and outlined the various alternatives very clearly. He priced each one specifically with no mumbo jumbo and so enabled us to make the best decision. He did all the work neatly and left everything cleaner than before he arrived, and observed every possible Covid. We can very strongly recommend Precision.

Lilai Luongo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian B. was great as he was friendly, professional, told us what needed to be done without being pushy and he was quick. We are happy with his work. Not thrilled about the high cost.

Steven And Jody Hirsch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You can tell a lot about a company and their attention to the customer service experience by the technology used to streamline communications & order processing, and the quality controls during the installation process. The easy to use chat feature on the Precision website made a great first impression; the text alerts confirming the appointment and the installers arrival time managed expectations, and the installation of the equipment was quick and professionally managed. I was also impressed by the personal background text sent about the installer, the installer's product knowledge, and the time he took to quickly program the remote in my car. It was an excellent customer service experience- beginning to end.

Kevin Martinsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Initially I chose Precision because they were close to home, but now I would not go anywhere else. They provided top notch service; on-time, knowledgeable, and willing to educate me on how to troubleshoot issues in the future. It was a pleasure - thank you very much.

Lea G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you!

Gordon Aydelott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jesse was thorough and professional and solved the problem

Bonnie Golub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician's name was BRIAN !

Erik Terezakis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fastest repair I ever had. After my door broke, I was able to make an appointment and get it fixed in less than 24 hours. Leo was great at explaining the problem and options.

Steve George

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jared did an excellent job of walking me through the options, assisting with the decision-making and ultimately completing a much-needed servicing of our garage door! Came in and completed the job in a timely fashion. Would highly recommend their services!

Eddie Ganbaum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was great! Diagnosed and repaired efficiently.

Betty Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my 2nd experience with Precision. The technician was courteous and professional and was careful about social distancing and cleaning surfaces to prevent any Covid 19 spread. He solved my garage door problem promptly and efficient ly. Thank you!

P. Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sonny was great! He quickly assessed and fixed our garage door. He took all precautions with Covid-19 and managed to help us get the garage door lifted so he did not have to come into the house to fix it. I highly recommend Precision with all your garage door repairs.

Fred Campion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician Julian Zivan arrived on time and explained the process clearly. During the process he took time to provide us with progress updates. Julian was very patient and helped with placement of garage handles making sure the wife was happy and we all know how important that is. Thanks door looks great.

Judy Shulman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Response time from the company was excellent. Luke, the repairman, was prompt, courteous, knowledgeable, and efficient. He explained the needed repairs well, made sure I understood the recommendations and cleaned up beautifully. I highly recommend this company.

Trudie Goldmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service Charming technician

Gerald Elliott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Julian was excellent, timely and professional. The work was done quickly with a clear recommendation explanation of what the issues were.

Jennifer Sassano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service. So easy to work with. Great work. We had been using a different company, but we called Precision after the other company failed to return phone calls. We received a reminder email the day before our appointment with Precision. The day of the appointment, we received an email and a call from the technician, Jesse, that he was on his way. He was very polite. He identified what needed to be fixed right away and quickly fixed the problem. I could not be happier.

Chelsea Dorado

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael G was incredibly helpful and patiently walked me through everything that needs to be done and even pointed out some tips to help me along the way. Very reasonably price and went through each step with me so that I understood. I would highly recommend him for any future garage door repairs or installations.

Larry Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They are one of the Best companies I have ever dealt with. They were professional, and extremely knowledgeable and helpful. My tech was Brian and he was great.