Leonardo R's Bio:
Leo is a long time resident of Westchester County, New York. He married his High School sweetheart, is a Martial Arts Instructor, a pet lover and has a dog named Benji.
Shrub Oak, NY
Mount Vernon, NY
The technician called ahead to let me know when he was on his way, and arrived early in the scheduled window. He completed the work quickly and neatly, and explained exactly how to perform regular maintenance on my garage doors.
- Joshua Schickman
Bronxville, NY
Your technicians were on time, professional and helpful. We will continue to use your company in the future and will happily refer you to others.
- Lana Phillips
Ossining, NY
Leo R. provided us with Five Star ***** service on Tuesday, 5/12/15. One of our ancient garage door openers (25+ years) had become inoperable, and Leo reviewed the situation and patiently explained all options. Given the age of our openers, it made sense to replace them both during Leo's visit, especially in light of the reasonable pricing. We appreciate Leo's scheduling to have been flexible enough to perform what was necessary and to ensure the new set-up functioned as well as it does. Its great having the new technology/security/convenience/lifetime warranty. It was a pleasure meeting Leo who represents your company well, and did a great job explaining the transition to new products. Thanks!
- Richard Sieminski
Product:
Location Leader: Leonardo R
Port Chester, NY
Excellent, fast service on my repair needs. The technician that came on site was very knowledgeable, quickly identified and fixed the problem.
- Lauric Haber
Bronxville, NY
Excellent! First they sent me an email with the name and picture of the technician who would work on my garage. No chance of opening my door to a stranger! The next day they called ahead of time to tell me when they would arrive and the name of the technician. The person arrived at the exact time, assessed the problem, told us the approximate price to fix it and had all the necessary materials on the truck. The technician got to work immediately, was efficient, polite and professional. I would highly recommend this company.
- Nanci Colangelo
Chappaqua, NY
Leo did a fantastic and efficient job to day replacing our springs and rollers. Thanks so much, we will definitely call you again in the future!!
- Laura Anderson
Ossining, NY
Garage door now works like a charm. 5 stars
- David Weinberger
Ardsley, NY
Leo, Called before arriving,went over the repair with me . He was in uniform, polite and courteous and cleaned up after himself.
- Rick Timmins
Scarsdale, NY
Very friendly and knowledgeable.I will definitive do business with you. Thank you for the Earle response.
- Leon Alitowski
Yonkers, NY
Leonardo the service technician was very professional. He called prior to his arrival letting me know the exact time he would arrive. After he inspected the garage door opener he informed me that a part had to be replaced and he had the part on the truck. After installing the new part he tested the garage door opener to insure it worked properly. He then advised me the springs on the other door should be replaced. Once again the springs and safety cables were on the truck. After installation he tested the garage door to make sure everything was working correctly. A job wll done
- Perry Colletti
Harrison, NY
On time, courteous, and professional. Not one complaint.
- Jorge Wagner
Sleepy Hollow, NY
your tech was knowledgable and efficient and pleasant. all is working. Time will tell how well your service was
- Lawerence Pearlman
Millwood, NY
Technician called ahead, showed up on time and quickly repaired our garage door. Why 5 stars for just doing the job requested? This happened during a show storm when schools were closed and side roads were not plowed. Technician walked up our steep driveway to get the job done. Impressive!
- Jean moran
Port Chester, NY
The two gentlemen who came to give me an estimate were kind, courteous and extremely knowledgeable. I would highly recommend your company. They called and came exactly when they said they would be there. Thank you
- Carole Tamucci
New Rochelle, NY
The serviceman called to confirm his timing twice, and he provided excellent service within the promised time frame despite bitter cold weather.
- Barbara Ebenstein
White Plains, NY
Definitely 5 stars! Leo , the technician , is such a nice and knowledgable man. Great service ! Thanks !
- Diana Delfino
Scarsdale, NY
Leo did a wonderful job. He arrived on time, was extremely capable and replaced the broken spring on my garage door repair to my complete satisfaction.
- Tom Blank
Bedford, NY
Leroy and his partner did an excellent job overall very satisfied!
- Fred Allatt
Briarcliff Manor, NY
Leo & Francisco serviced one door and installed a new motor in another. They were terrific. Competent, polite, helpful, timely - really all that I can ask. Great representatives for your company. I would like you to pass along my thanks to them. I will DEFINITELY recommend your company. Thank you very much - Tom James
- Tom James
Bronxville, NY
Fast, excellent service, everything is working. I could not be happier!
- Ben Rosenthal
Product:
Location Leader: Leonardo R
North Salem, NY
The torsion spring on my door makes loud banging sounds when opening the door. The technician lifted the door half way and determined it was properly balanced and mentioned the noise was normal. That said, the noise on my second door is far less and several of my neighbors (who have torsion spring setups) don't have the noise issue. The technician sprayed oil on the rollers and torsion spring and did the best he could but still don't feel the issue was resolved.
- Robert Malvino
Dear Robert, Thank you for your review. It is helpful to know what occurred at your home. It sounds like this problem was not resolved and we need to send another technician to your home if the problem is still occurring. Please contact our office at 888-616-9021 if indeed the lubrication did not resolve your problem. We will not charge you an additional service call
Peekskill, NY
Your service man, Leo was extremely professional and got the job done 100% complete. Will only ask for him next time
- Steve Wayne
Bedford, NY
Precision exceed expectations, Leo our tech was prompt, he identified our problem quickly and easily, he offered us several options which he explained clearly. Thanks, Leo Exceptional work.
- Michael Mcduffie
Katonah, NY
Leo was wonderful and presents your company well
- E Epstein
Bedford, NY
My first call was answered by a person, not a machine and a very professional employee came to repair my very old garage door. As I thought, it could not be repaired and he gave me a quote for a replacement. I accepted the quote and an order was placed. Shortly thereafter, I received a call back from another company I had called. (My call had been answered by a machine) Needless to say, he did not get our business. Every employee has been courteous, timely and professional. Thank you.
- Barbara Stein
Larchmont, NY
My repairman, Leo, was on time, courteous and efficient. He repaired the door quickly and explained other features about our doorlift which might need further maintenance. He also gave me a quote on a brand new door and door lift. I was quite satisfied.
- Lester Nathan
Ardsley, NY
Great job. Quick, efficient, and thorough. Leo and Tom were true professionals. They replaced all of the hardware on my garage and it works perfectly and very quietly. Thanks!
- Mariela Adams
Pleasantville, NY
Leo was very pleasant and a knowledgeable employee. I will use the service again should the need arise
- Richard Ciocca
Bedford Hills, NY
Leo was here within a couple of hours of my call. He was super polite and extremely helpful. I will be a repeat customer. Thank you.
- Amanda Simone
Leonardo was professional as always. He was on time and continues to show his expertise in garage doors. He is a pleasure to deal with and is extremely customer oriented. His rating is 5 stars!!
- John Divernieri