Michael G
Michael G's Bio:
Michael is an expert in the field and has been in the garage door business for well over a decade. He has a loving son and a large network of extended friends and family. His hobbies include traveling, spending time with his loved ones, and sports. Michael aims to be the superman of the industry, saving the world one garage door at a time.
Ossining, NY
Mamaroneck, NY
I requested an estimate and Mike Ganning was my service technician. Mike arrived early, which was great. He was very courteous, professional and friendly. Mike answered all of of questions and addressed all of our concerns and made the process a piece of cake. We originally just wanted to get an estimate but Mike’s professionalism, knowledge and friendly demeanor changed it into a purchase. We look forward to the installation in a few weeks!
- Andrew Boreland
Thanks for the review, Andrew! Mike is a great member of the Precision team so we appreciate you taking the time to share your experience working with him. We love to hear about the impression our employees make on customers. Thank you for choosing Precision! We look forward to installing your new garage door!
Katonah, NY
Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!
- Raginald Williams
High 5 to you Reginald for this review! Customer satisfaction is very important to us, from the very first phone call to the garage door installation! Thank you for choosing Precision!
Mount Vernon, NY
Mike showed extreme professionalism and knowledge of the products. He was delayed in getting here, but kept me duly informed during the delay. He explained my options clearly in a way that I would have a clear idea of what I would be getting and when and how it would be done. Very impressed with the experience.
- Awilda Astondoa
Armonk, NY
Service was fantastic. Tech arrived promptly and was knowledgeable, thorough and careful about distancing. Fully satisfied and would unconditionally recommend this service.
- Scott Univer
Ossining, NY
I give Precision 5 stars from start to finish. I am a big fan of technology and Precision's use of it is great. Starting with the inquiry process on the web site a rep followed up to book a site visit the same day. On the Saturday of our appointment our family received an email and a text letting us know our sales rep Mike Ganning was on his way. He arrived on the dot (an A++ plus for punctuality). Mike was vital in helping my husband and I pick the right product. We were looking to purchase a wood grain and he gave us some great insights on which product would best fit our needs. He also does installs so he had a lot to say about that process - he did a really great job educating us as first time garage door buyers. He was patient with my many questions. On the day of the install, again we received text messages and emails letting us know that Rudy D and Julian Z were on their way. As a mom putting managing getting everyone out the door for the day it was amazing to know when our team was arriving. Julian and Rudy were on prompt, polite and professional. They gave me the rundown on the install upon arrival, finished exactly when they said they would (about 4 hours from start to finish on a set of double doors), left the place totally clean, and walked me through the instructions for the keypad and remotes (which are both super easy!). Two tiny notes. I wanted to visit the showroom in Mamaroneck prior to placing my final order. I didn't realize it was appointment only - it was super easy to make one, but I am glad I just didn't pop in. The only other way they could improve is sending you a text with your estimated install date. Not the biggest deal since I was able to get touch with Mike in a pinch, but it's the only tweak I would recommend. Bravo Precision - thank you!
- Justine Lackey
Armonk, NY
our service technician Doug Ganning was very helpful, professional and extremely knowledgeable. I recommend him highly to anyone looking for an honest well informed professional.
- Ian Horowitz
Briarcliff Manor, NY
Mike was great. Very informative about the doors. Very thorough and friendly. He showed up on time- and really Helped us to think about which doors to purchase.
- Emily Guthman
Pleasantville, NY
Precision was great. Quickly identified a cost effective solution. Service was quick to respond, communicated all steps and was on time and personable during the visit. Many Thanks !
- Ryan Touchton
Harrison, NY
Great job, showed up same day. Mike explained everything clearly and did a quick job. Will use again
- Cary Potkin
Peekskill, NY
Michael G was incredibly helpful and patiently walked me through everything that needs to be done and even pointed out some tips to help me along the way. Very reasonably price and went through each step with me so that I understood. I would highly recommend him for any future garage door repairs or installations.
- Chelsea Dorado
Pleasantville, NY
Quick response to my original inquiry. Scheduling an appointment was a breeze. The team had communicated with me via text, and email to confirm my appointment and then sent a reminder the day before. Day of, the team called to say the technician would be arriving within the scheduled window. The technician, Mike, called when he was on his way. He was extremely professional and courteous. He explained all of my options without pressuring me in any particular direction. He completed the agreed upon work very quickly and efficiently and explained how everything worked prior to leaving. Overall, an excellent experience and would highly recommend their services.
- Jake Dorfman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Door Designers: Michael G
Harrison, NY
Excellent experience from the initial phone conversation through the consultation / temporary repair, (need a new door installation). Technician Mike Ganning was outstanding. Mike was knowledgeable, honest and trustworthy. I would unequivocally recommend Precision Door!!
- Bob Cipolla
Ardsley, NY
Fantastic experience. Very quick response time. The technician-Mike was friendly, courteous and knowledgeable. Great work!
- Steve Meltzer
Baldwin Place, NY
Customer service was so nice to deal with. Technician Mike Ganning came on time and explained the work to be performed.He was so nice,pleasant and courteous. I am very pleased with the work and i will recommend this company to others.
- Anthony Thomas
Mamaroneck, NY
Doris working fine now. Mike did a super job and was most pleasant and explained everything beautifully. The rebuild is like having a brand new opener.
- Anne Burton
Port Chester, NY
I was very pleased with Mike Ganning. He was most professional in appearance and product knowledge. Mike impressed me with his enthusiasm and energy with his chosen profession. Going forward we would certainly consider using Percision Door when we decide to purchase and install new doors.
- John Peterson
Ardsley, NY
Very disappointed as called to schedule a new door and specifically asked if could do the type of swing out door - was told yes definitely but when technician got here he said they don’t do that. Wasted everyone’s time and 1/2 day work for bad information by person answering phone. Very disappointing experience.
- Todd M....
Elmsford, NY
Very pleased with the level of Customer Service that was provided by the technician! Looking forward to having the new garage door installed! Thank you!
- Stephen V.
Croton on Hudson, NY
Mike, the technician was very personable and knowledgeable. He gave me a free estimate based on my needs and he didn’t try to sell me something above that. Thank you.
- Robert Perez
Mount Kisco, NY
5 Easy to deal with, very responsive. The technician was knowledgeable, pleasant and efficient. Very strong recommendation.
- James Nish
Ossining, NY
Great service!
- Scott & Anne Carpenter
Rye Brook, NY
Have used a lot of service companies for the 15 years we've been in Westchester. Have NEVER had a more responsive professional company than Precision Door! Mike was our service tech and he was more knowledgeable than anyone in the industry! The spring on our door snapped and caused damage. Precision was the only one of five garage door companies that had telephone rep answer the call on a Saturday afternoon. They had Mike come out on a Sunday without any extra charge. Again, I give Precision Door the HIGHEST recommendation available.
- Adam & Jennifer Berman
Briarcliff Manor, NY
Knowledgeable and highly skilled staff.
- Dwayne King
Croton on Hudson, NY
The service provided was excellent from start to finish. Arrived on time, examined all parts and gave two alternatives. The tech, Mike Ganning, gave a clear easily understandable assessment of the problem. After selecting the best option for me, the workmanship was superior. Once the work was completed he explained what was done, what I should do regarding easy DIY maintenance. Overall a great job. Highly recommended.
- Vernon Huff
Rye Brook, NY
I have always used Precision to repair or replace my garage door. Mike and Lio were not only very knowledgeable but also extremely courteous. They explained everything in detail and I have every confidence the door will be installed quickly and professionally (Happy to update after installation). In this day and age it nice to see two young men who take pride in their job and do it well.
- Cathy Tanzilli
Port Chester, NY
My experience with Precision Door Service was 5 stars from the beginning call for service, to the final handshake from Mike & Mike! I appreciated the explanation as to not only what the suggested repairs are, but why they are being recommended. With new hardware installed I don't anticipate having to call Precision Door Service again, but if I do have an issue I now have a great company to call. Thank you Mike & Mike!
- Karen
Pleasantville, NY
Phone response was quick and efficient. Michael the technician, fixed the stuck door and then put in 2 light bulbs, reprogramed the remote, programed the clock and my dog loved him! I couldn't have had a better experience!
- Nancy Mayers
Larchmont, NY
Excellent phone service and excellent technical service. Mike is a STAR!
- Karen Everett
Yonkers, NY
I was impressed with the professional and knowledgeable way that Michael G. explained door options. He took extra time to answer all of my questions. This was a visit for a quote - will order soon.
- Dennis Delibero
Mike Ganning was excellent during his visit to my house troubleshoot some minor garage issues and also quote me on a replacement garage panel. Very pleased with the service and the way he interacted.
- Eldo James