Garage Door Repair in Westchester - Page 32

Janis West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I first became aware of Precision when one of their technicians came to repair a friend’s garage after it was flooded by storm Ida. I was very impressed with the service. So when I began having trouble with my garage, I immediately thought of them and called. I was able to get an appointment quickly. The technician, Kyle, was very thorough. He was also personable and patient. He explained exactly what was needed and why it was needed. There was no hard sell tactics. He came with a fully stocked van so he was able to make all the necessary repairs during the visit. I also would like to comment on their great customer service. Once you make the appointment, they confirm it in writing, by text and by email. The day of the appointment someone contacts you. When the technician is on his way, he will call you. They also send you a photo of the technician so you know who to expect. I wish more businesses were them.

Jerry Fensterstock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jesse was great. Knew exactly what had to be done Very professional Highly recommended

Y Chang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very impressed by the A+ service of your company and your technician Mr. Aleksei Coss. After getting an online appointment, I was kept updated by the scheduled arrival via email and text and was even sent an short bio of Mr. Coss beforehand. Mr. Coss was extremely professional and courteous when we met. He inspected and offered quality assessment and repair recommendations. After I agreed to the repair, he speedily replaced the pair of garage door springs, cables and pulleys. I was sent an electronic invoice and customer survey shortly after he departed. I cannot be more pleased and would happily recommend Mr. Coss and Precision Garage Doors service to my friends and neighbors. I would rate it a six-star experience.

Michael Lau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Julian is an excellent service person! Polite, courteous and knowledgeable. He’s the best service individual I’ve had the pleasure of having in my home.

Rachel C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was able to schedule my appointment within a day of my calling them. Leo, the service tech, was extremely knowledgeable and professional. He came on time and explained pricing and what needed to be done. Very highly recommend him.

H. Rod

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased. The service was what I expected, Julian the technician new his craft. What I really liked was that I was able to call and make an appointment for the same day. Would highly recommend.

Anthony Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Precision, Thank you for sending Alex to service our garage. I found your company, purely by searching online and my wife and I were very impressed. From my initial call to the completion of the job, every individual that I connected with provided impeccable customer service. My wife and I have never had a company that was able to deliver a home repair service so quickly! Thank you, Alex, for a job well done! ????

Anthony Giambruno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle, the technician that came to my home was tops. He was professional and took care of my problem quickly and efficiently.

Svitlana Strutynsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It always a pleasure to work with this company. Always on time, prompt response and they stay behind their service. The service guy Alex Berk gave an informative lesson, great choices and did his job beyond expectations. Thanks and definitely, if something happens, will call you again. Description of Work: Installed a new motor , new sensors, garage key and performed a garage door check up

Glenn Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert, did a great job and was very clean good mech.

Lucy Rosenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex and Kyle were terrific! Precision installed a new garage door for us 4 years ago and it was a great experience as well.

Joan McGillycuddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Booked Precision after watching YouTube video they posted and it seemed they were a down to earth company. To be fair I was at work when they came, and it might have been better if I had been home. Ended up needing much more than expected and without time to digest salesperson was annoyed when I asked a question. Basically person's approach was here are your options, just decide, and if you dont replace X your door could cause severe damage if it breaks. In a vacuum not sure how their pricing is, additional parts that I needed, added a significant additional cost, but when I researched later the price of these items, the parts were relatively moderate. Garage door is working fine, so maybe it was the right decision just wish the person was respectful of my question.

Lynn Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our neighbor recommended to us. We were very happy the outcome. May I ask you to show me on how to printout the receipt? Thanks, Lynn

Ann Shankman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Doug was friend, polite, quick and explained clearly my options on this repair. Thank you.

NM

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the service. From my initial call to Rob’s (I thought that was his name but didn’t see it in your bio’s) identifying the problem everything went like clockwork. It was good to find a company that isn’t a hassle to deal with...unusual these days. Thank you.

Jim Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It is my pleasure to compliment Precision on the recent upgrades to my residential garage door. The service technician, Matthew Lawrence, is an amazing representative for the company. Not only is he incredibly knowledgeable of the product he services but he is a super fine guy. My guess is that he comes from a solid family! You can all feel proud to have a person like Matthew on your staff. Thank you for a friendly and professional experience. I'll be back Jim Parker Westchester County, New York

Rama Iyengar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision previously and were very pleased with the service and quality of the repair. We liked the fact that your company was flexible in accommodating visit times to suit our schedule. When we had a problem we called you again. We are very pleased with the service and the work. Jesse was knowledgeable and most helpful and replaced parts that were worn out. Thanks

Jane Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service.

Bernard Fabel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a repeat customer of Precision over a number of years, being very comfortable in the knowledge that their work will be done in a very professional, workmanship, competent manner by their techs in an efficient manner. Their techs have always been pleasant in their manner, explaining things in terms which I, as a layman in specific terms relating to the operation of garage doors, understand, and they are very patient in listening to any questions posed. I highly recommend them and , of course, will continue to use Precision exclusively for my needs relating to garage doors. The most recent tech responding to my needs was Jeffrey B., who was very personable and he appeared in a very timely manner at the appointed time as promised by the office staff, which I considered very helpful.

Lorraine Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex came to fix our garage door remotes and also to assess the keypad that was blinking and not functioning well. He was very thorough and professional in his assessment. He fixed the problems as well as provided with clear, simple to understand explanations about our system and offered recommendations for improvements. We were extremely pleased with his service and do plan to continue with Precision and utilize Alex in the very near future to complete the recommended services.

Robin Westle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Precision. My garage door stopped working Saturday night and I called the 24 hour number. Matt was here Sunday morning and knew exactly what to do. The springs had snapped and he fixed the door better than new. He was informed and courteous and I will definitely request him if I Ever need service. Thank you Matt and Precision!

Mark Henle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle did a great job diagnosing the problem and giving me options on how to fix it.

Glenn Eisen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding response to scheduling repair. Great communicaiton about reminders of service call and alerts when technician was arriving, including map locator. Workmanship was efficient, clean and carefully executed. I highly recommend this company. The technician explained everything in detail and delivered exactly as he described. He is a great asset of the company.

Florence Royce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was amazing and their pricing is extremely fair. They called when they said they would and showed up at the scheduled time. They were polite and efficient. Highly reccomend.

Gloria Wilburn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was thorough, professional, respectful and knowledgeable. I recommend him highly.

Ken Zuckerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alex was absolutely terrific under very trying circumstances. Problem all fixed Much appreciated Always Thanks

Daphne Uviller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire Precision experience was perfect from start to finish. I booked an appointment late at night, online, when it was convenient to me. I had a range of choices for times. Precision sends a bio of the employee who will be coming (including personal interests, which is a lovely, humanizing touch) and most important, Leo was able to show me what exactly was broken, to fix it on the spot, and to give me an estimate on the parts that need replacing to avoid ultimate damage to the motor. But he did this without pressuring me. I wish every company were like this one.

Louis Valladares

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great response and service. Reliable!

Linda Coxon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shane and Prince did an awesome job completing our installation. They were polite, patient with our questions, friendly and really just great at what they do. I appreciated them arriving early and working alongside the electrician that was onsite. When they were done they gave us a complete tutorial and showed us how to maintain the doors. Thank you!

Seref Trukmenoglu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A to Z prompt and efficient service on a Sunday. Our old garage door cable was broken, I called the service number and everything went as they described on the phone. Our technician was very courteous and knowledgable. He gave my options answered my questions clearly and fixed it at no time. Kudos to a superb service