Garage Door Repair Reviews in Westchester County (Page 67)

I was thoroughly impressed with Brian and the entire service experience with your company. Brian was at my home within four hours of my phone call and he could not have been nicer or more professional. We need more people like Brian in the home repair industry. He was incredibly friendly, extremely knowledgeable, and really took the time to make sure that everything worked as it should before he left my home. I never once felt that he was there to sell me something I did not need - the only impression I had was that he was there to solve the problem that I had ........ and he did. From start to finish, the experience was excellent.

- Anthony Altamuro

5 Stars. The web site was great. No extra charge for weekends meant I didn't have to take time off from work. Background checks was a real plus and Brian was great. Fast, friendly and knew what he was doing. Broken coil.

- Anthony Scarpino

Travis is a great asset to your company

- John M. Miley

On time, courteous, and professional. Not one complaint.

- Jorge Wagner

your tech was knowledgable and efficient and pleasant. all is working. Time will tell how well your service was

- Lawerence Pearlman

Brian was extremely professional and knowledgeable. He explained everything he was doing and why . Curtious and polite.

- Melissa Murray

Excellent and friendly service!

- Cory Agid

Great job....Serviceman was very efficient and we are quite satisfied with prompt response and installation.

- Matthew Landy

Travis was very helpful and fully explained what was needed - thank you for a quick repair!!

- CHARLOTTE JONES

Found Precision Garage thru coupons from ValPak. Saw 25.00 off service call with a repair. Checked out co. With BBB & found co. Had excellent rating. Your technician Rick Coleman came & was found to be courteous, knowledgeable, & solved all our garage problems. Will be referring people to your co. & if we have any future problems we will definitely use Precision Garage.

- Bernadette Bulakowski

Timely and friendly service. Rick is the best!

- Jessica Li

THE TECHNICIAN, RICK, FIXED OUR PROBLEM THO IT BE A SMALL ONE. LIGHT WENT OUT AND WE COULD NOT CHANGE TH BULB AND HE WENT FURTHER AND ADDED SILICONE TO THE TRACK TO LESSEN THE NOISE WHEN OPENING N CLOSING IT.

- Frank Viola

Brian was very helpful in explaining the new garage door opener he installed. He is very professional and knows his job. He installed a Liftmaster 8355 garage door opener for my garage. I am very happy with the service from Brian. I will happily recommend him.

- Benzy Babykutty

Travis and his partner were extremely courteous and professional. He explained everything in detail. Called before they arrived and were on time.

- Martin Devaney

I needed someone to fix my hardware for my garage door . I found Precision on the web. I called them up to see how fast and what the price would be to fix my garage door. It was 3 days before they could get here but that was quicker than the other company I had called and the price was reasonable. My husband was home when they came and they explained all the options we had. He was very pleased with the service tech and his work.

- Denise Miecuna

Precision Door could not be more accommodating or professional. Our service technician went out of his way to make sure the issue was solved thoroughly and as quickly as possible.

- Howard Handler

Technician called ahead, showed up on time and quickly repaired our garage door. Why 5 stars for just doing the job requested? This happened during a show storm when schools were closed and side roads were not plowed. Technician walked up our steep driveway to get the job done. Impressive!

- Jean moran

Great service...nice person who was very knowledgeable and professional.

- Angela Ciffone

Brian Baker is an asset to your company. If there were a box for for better then excellent, I would check it.There was a problem (potential) because of low height- with out fuss, he figured it out did a beautiful job and because of him the company has a very satisfied customer , and generally he's a nice person overall..

- Elaine S Haimes

A needed the garage door opener repaired. I called another company who was too busy to do the work. I called Precision, the lady that answered the phone was very interested that I get my door working again and scheduled a technician for the next morning. The tech showed me the problem, gave me the price, did the work and was most coutrteous and helpful. Great experience.

- Thomas Raffaelli

The technician was fabulous...he instantly recognized the problems I had been having, and fixed them all promptly and pleasantly. I am very appreciative. 5 Stars!!!

- steve schwartz

My garage door was not opening. The scheduling for service was only 1 phone call away . Rick called ahead of the scheduled time and was able to repair the problem by replacing the logic board. It didnt take long and was able to talk more about how mechanics of the door system work. I will not hesitate to call them in the future

- Mike Celello

A two car garage with a dead opener (for some time, manual operation ok) on one side and a broken opening mechanism on the other door; car trapped inside. Tedious, but not an emergency in my circumstances. I had received a flyer in the mail (Money Saver, Value Coupons, whatever) offering $25 off the $69 service call so decided to give Precision a go. Very efficient booking service (on Fri) and the appointment was scheduled for between 12-4 pm on the following Mon. Brian, the technician called at about 1 pm Mon to say he was running late and most likely to come closer to 4 pm and he would call me when he was on his way. I'm retired and at home and this didn't present a problem. At 4 pm Brian had not arrived or called and I, having lost some confidence, started a web search for local alternatives for the next day. Brian called about 4.30 pm and said he had been delayed again but was on his way (Are you over-tasking your technicians?). Brian arrived at about 4.45 pm, in uniform and clearly marked vehicle. He clearly explained my options for repair/replacement, including advice that he didn't really have time that afternoon to replace the other door opener as he still had another call to make. I had explained to him that the other door needed fixing but was of comparatively low priority. Brian fixed the faulty door opening mechanism in about an hour, freeing the car, and impressed me as a totally professional, friendly and courteous person. I have no hesitation in recommending Precision Door, and Brian, to others but I again raise the issue of potential over-tasking of technicians (Brian did not raise this in any way). There's only so much one guy can do in a day. I'm recently retired and the 4 hour appointment window and actual delays were no problem for me but two months ago when I was still working; these could have become major issues. Overall, a good job, very well done. My thanks to Precision and particularly Brian.

- Ken Cross

Broken spring and cable wire. Garage door "rebuild" all new parts was performed smoothly and quicky without any problems. Rick did a good job explaining the options and then performed the work efficiently. Garage door is working smoothly and is much quieter..

- Neil Melnick

opener died late last night [4/28/15]..6-8" snow forecast today..i am VERY SENIOR person...car outside...dreaded dealing with sno buried car...had 2 #'s for comp. who done some repair in the past...one NEVER called back,the other didn't return message for 2+ hours...being anxious abt the snow i found PRECISION in yellow pp .it all sounded GOOD... 24/7 contact, evenings, weekends,BBB endorsement big plus...loved that when i called, abt 11a.m. live person answered. i was told repair person with completely outfitted truck could come between noon and 4p.m. he called abt 12:30, said he could be @ my house @ 1:30...he was right on time. the young man, brian, was absolutely excellent...from his initial phone contact, to diagnosing problem, discussing my alternatives, doing the job, cleaning up, explaining the new equipment....he was just very very pleasant and professional. the other company, by the way,charge 110 for service call, and since they don't work on weekends, charge an additional 165 to come on saturday. i will certainly share today's excellent experience with my condo neighbors. thank you.

- Charlotte Sperling

Brian was courteous, professional and efficient... What more can one ask for?

- Nana Banerjee

Brian was very professional and knew exactly what was wrong. He corrected the situation and was done within 1/2 hour. Your are fortunate having Brian on your team!

- Roy Monaro

The tech was very courteous professional and friendly responding to my inquiry of the company. He did an excellent job. Thanks. Dr. DAVID Ofori.

- david ofori

The two gentlemen who came to give me an estimate were kind, courteous and extremely knowledgeable. I would highly recommend your company. They called and came exactly when they said they would be there. Thank you

- Carole Tamucci

Without question, 5 stars! Rick C. presented himself as a professional and truly nice person. Ordinarily, given the amount of money involved, I would have gotten 3-4 other estimates for new garage doors. In this case however, I trusted Rick's estimation as to what we needed and the assurances he gave us. As a lawyer, I've interacted with many types of people who represent many fields of endeavor. In this regard, be assured that you have a valuable asset in Rick, one who is a truly fine representative of your company. Noel and Sylvia Cohen Briarcliff Manor, N.Y.

- Noel Cohen