Garage Door Repair in Westchester - Page 95

Dolores Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Sir/Madame: I just had to write and tell you about my positive experience with Precision Door. A couple of weeks ago, I looked in the Yellow pages for garage door openers. I came across the ad for Precision Doors. I called the 800 number and spoke to a very pleasant young lady. I some questions and to make sure I was given the exact answers, she transferred me to the Service Manager Joe. He answered all my questions. After thinking about what Joe said, I called back and set up an appointment. Date and time was set and I was meeting with Dennis. The day of our meeting, Dennis called to tell me he would be 10-15 minutes late due to his previous appointment. It took longer than expected. When Dennis arrived, he apologized for being a little late. How thoughtful and considerate, a phone call and an apology, very impressed. Anyway, Dennis explained the different door openers and their functions. He checked out my garage and pointed out various things that would pertain to actually putting the garage door opener in. Being retired and on very fixed income, I had no choice than to go for the chain-driven model 3265. He respected my decision. He then asked me what day was convenient for me to have the door opener installed. I gave him a few dates, he said he would get back with me. A few days later he called and the date was set for June 9th, 2009. The office called the day before to confirm the date and time. Darren, the installer, was a very knowledgeable man. He explained to me what he had to do and why. He is very good! Dennis came also. Darren answered my questions as to why he may do this or why he may do that. By the way, I was given a time frame of 8am-12noon, Darren came @ 10am, JUST PERFECT! Darren did a great job in cleaning up, also. Both of these men are indeed an asset to your company! They treated me with such respect and kindness. It was indeed my pleasure to do business with your company. From the young lady who first answered the phone, to Joe, to Dennis and Darren, it was a positive experience. Rest assure, I will be telling everyone I know about Precision Door! Thank You, Dolores Taylor

Karen Leach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your company when I googled it.

Karen Leach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your company when I googled it.

Jennie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found the company on google, and they looked reputable. I had been burned in the past so I decided to try a company that seemed more established. They were very helpful and professional and best of all, reasonably priced. They also arrived at the very beginning of the 4 hour window I was given -I appreciated not spending all afternoon waiting for them.

Irene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian C. and Dennis were highly professional and did a very good job repairing my garage door. I will use your company again. This job was done 3/18/09.

Susan Kim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim, a capable Technician did a good job re-cabling the door and replacing the rollers to restore smooth door operation with some higher quality parts (rollers,lift cables, and springs). After reconsideration of the price to repair a single door for $750 is however a bit much, and although your Tech's 'Know-How' is a Plus I hesitate to recommend your Service when it comes to cost, which I feel was excessive...so not a 5. On second thought I probably should have gotten a second cost estimate.

Steve H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, done quickly, done courteously. Perfect

Conner Fay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician carefully explained what had been done to cause the problem with the door and how to avoid problem in the future. Best possible service!

Urban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian is very professional

Joyce Tardibuono

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very satisfied with Precision I would highly recommend them to anyone who wants great service

Heather Bird

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Other than the mix-up on the Stockton inserts, a good experience all-around.

Dries

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man who replaced the key pad was courteous, prompt, and professional. The technician that assessed the problem was also professional.

Penny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech was courteous and efficient. We have an old house and the door was in terrible condition. If I had known it could be fixed this well I would have called a lot sooner. I think he did a great job.

Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service

Sandford Wollman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Darren did the right thing for us today. Showed up on time, advised me of my options and did the needful. I am a happy customer!!!!

Michael/ charles Aluko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ben was excellent and competent with a very pleasant demeanor. However, your Yellow Pages ads were very misleading. The information indicates you carry "All major Brands" and "Lifetime Warranty." Neither of these are true, which is the reason I would not recommend Precision. I research products I wish to purchase and feel disappointed and mislead, particularly as a BBB business member. No stars.

David Kaufman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

five stars for Dennis, and Brian. Service was excellent.

Ellen DelVecchio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dennis and Brian were both at my home yesterday. However, Brian performed the actual service on my garage door. Both men were totally professional and knowledgeable. My garage door works wonderfully and I am extremely pleased. I would definitely recommend your company (5 on the scale). I was impressed that when I called Sunday evening a person answered the phone. I was expecting to leave a voice mail. Great job!! I am selecting Ossining as the location because I have no idea what location you are referring to.

David

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dennis & Bryan Came early which I appreciated They gave me option for a short term solution or long term solution which I wouldn′t have to worry about which is what I decided to use Thanks for delivering the goods !! I′ll be calling to meet with you & I′d appreciate your seeing me.

Fata Peter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian and Dennis did a great job and we are very happy with the product. Our home is in Scarsdale. Ufnortunately that is not a "Location" in the drop-down menu below.

thomas mcgill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

yes i would recommend you and Brian was a 5.

thomas mcgill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

yes i would recommend you and Brian was a 5.

Besty Test

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a question--I forgot to ask Chris about the bent frame in my garage door opener--could he stop and look at it to make sure it is OK? And please confirm this would not involve any additional cost. ps. I think his name was Chris. Thank you Debbie Barry

Besty Test

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a question--I forgot to ask Chris about the bent frame in my garage door opener--could he stop and look at it to make sure it is OK? And please confirm this would not involve any additional cost. ps. I think his name was Chris. Thank you Debbie Barry

Besty Test

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a question--I forgot to ask Chris about the bent frame in my garage door opener--could he stop and look at it to make sure it is OK? And please confirm this would not involve any additional cost. ps. I think his name was Chris. Thank you Debbie Barry

Robert Sable

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All service were excellent

David

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sean was great!! He answered all my questions and was very personable.