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Read what people are saying
about Precision Garage Door

Precision Garage Door of Westchester County
has received 1491 reviews, averaging 5.00 Stars:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!

- Raginald Williams

A Response from: Doug

High 5 to you Reginald for this review! Customer satisfaction is very important to us, from the very first phone call to the garage door installation! Thank you for choosing Precision!

Michael G Service Provided:

Install Garage Doors


Service Technician Team : Michael G
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael P. was very professional, Courteous, responsive, informative, and helpful.

- Michael Hardiman

A Response from: Doug

Thanks for the review, Michael! Mike is a great member of the Precision team and we appreciate you taking the time to acknowledge his professionalism! Thanks for choosing Precision!

Michael P Service Provided:

Garage Door Opener Repair


Location Leader: Michael P
Date: 08/20/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional technician. Explained what was causing our problem and what needed to be done.

- Richard Edwards

A Response from: Doug

Thanks for the review, Richard! Communication about garage door problems and possible solutions is very important so you can make informed decisions about what services you'd like completed. Thank you for choosing Precision for your garage door repair.

Luke S Service Provided:

Garage Door Repair


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door Service of Westchester County is an outstanding company, they go above and beyond in customer service. You will know everything you need to know about the company and your service representatives and technicians even before they arrive. These professionals will take all the time you need to explain and fix your garage door issues. Mike Ganning and Julian Zivan both represented the company well, their customer service was outstanding, they will keep you informed, no need for you to wonder and even have to call the company to follow-up, they will follow-up with you. Honestly, this is one company that does customer service right.

- Frank Palazzo

A Response from: Doug

Thanks for the review! Customer satisfaction is very important to us, from the very first phone call to the garage door service. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!

Julian Z Service Provided:

Garage Door Repair


Product:

Cables


Door Installation Team: Julian Z
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door is the ONLY company to call for you garage door issues. Soner was my technician. Prior to his arrival i received a text with his photo and a bio all about him! NEVER has a company done that before and i felt like a friend was coming to my home. Soner explained all that was wrong and the door needed a good 18 year old servicing as well as a broken spring. He explained everything in detail to me and showed me all the things i the door and keypad that I never knew ! Do not hesitate on calling Precision Door. I usually do not write reviews but I had to for this company. True professionals from the first phone call!!!

- Barbara Feld

A Response from: Doug

Thanks for the review, Barbara! Customer satisfaction is very important, from the very first phone call to the actual garage door service. We appreciate you taking the time to leave this review, as it helps homeowners know Precision is a name you can trust! Thank you for choosing Precision for your garage door repair.

Sonny E Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Sonny E
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Leo the Tech was excellent

- Frank Sergi

A Response from: Doug

Thanks for the review, Frank!

Leonardo R Service Provided:

Garage Door Repair


Product:

Opener


Service Technician Team : Leonardo R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise

- John Tepe

A Response from: Doug

Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.

Luke S Service Provided:

Garage Door Opener Repair


Service Technician Team : Luke S
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision installed a new Liftmaster garage door opener, belt drive, key pads and remotes. The technician was highly professional, friendly and took the time to patiently and clearly answer all our questions, explain all the new features and controls and make sure our WiFi setup worked. We are very satisfied customers.

- Stuart

A Response from: Doug

Thanks for the review, Stuart! It's important to us that homeowners understand the features and functions of the products they buy. Thank you for choosing Precision for your new LiftMaster garage door opener installation.

Sonny E Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technician Team : Sonny E
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Knowledgeable and courteous. Worked quickly and efficiently. Satisfied ,happy with work.

- Lisa Smith-Lewis

A Response from: Doug

Thanks for the review, Lisa! We appreciate you taking the time to share your experience with Julian and Precision. Thank you for choosing Precision for your garage door needs.

Julian V Service Provided:

Garage Door Opener Repair


Product:

Springs


Service Technician Team : Julian V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Perfect. The tech called first, showed up on time, solved the problem promptly, identified certain products that were covered under warranty, and the work was all done for a fair price.

- Barry Pollack

A Response from: Doug

Thanks for the review, Barry! We appreciate you taking the time to share your experience with Precision!

Jared W Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Jared W
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are extremely grateful to Leonardo from Precision for the excellent service he gave us. In addition to being very pleasant and polite, he was obviously knowledgeable, diagnosed the problems accurately, answered all our questions and outlined the various alternatives very clearly. He priced each one specifically with no mumbo jumbo and so enabled us to make the best decision. He did all the work neatly and left everything cleaner than before he arrived, and observed every possible Covid. We can very strongly recommend Precision.

- DKL, Bedford

A Response from: Doug

Thanks for the review! We love to hear when our techs make a great impression on homeowners. Clear communication about garage door products, service options, and answering questions helps homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs.

Leonardo R Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Service Technician Team : Leonardo R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service!! Leo is a true asset to your service team????

- Peggy Hickey

A Response from: Doug

Thanks for the review, Peggy! Leo has been part of the Precision team for a while now and we think he's an asset too! We're lucky to have him! Thank you for choosing Precision for your garage door repair!

Leonardo R Service Provided:

Garage Door Repair


Service Technician Team : Leonardo R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian B. was great as he was friendly, professional, told us what needed to be done without being pushy and he was quick. We are happy with his work. Not thrilled about the high cost.

- Lilai Luongo

A Response from: Doug

Thanks for the review, Lilai! We appreciate you taking the time to acknowledge Brian's professionalism and friendliness! Thanks for choosing Precision for your garage door needs.

Brian B Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Brian B
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was looking for a company for garage door repairs and choose Precision. Thank you so much , we were very pleased with Julian, the technician and the service we received. We are so happy to finally be able to open and close our garage door. I would highly recommend your company . Thank you again.

- Juliana Zervos

A Response from: Doug

Thanks for the review, Juliana! Reviews like this help homeowners know that Precision is a name you can trust. Thank you for choosing Precision for your garage door repair!

Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good reviews on line. Sonar was friendly, helpful, and fast. Did exactly what was needed, right on the spot. Great service! Highly recommended

- Diana Hechler

A Response from: Doug

Thanks for the review, Diana! We know how valuable your time is so our techs have fully stocked trucks so they can get the job done right on the spot! Thank you for choosing Precision for your garage door needs.

Sonny E Service Provided:

Garage Door Opener Repair


Service Technician Team : Sonny E
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You can tell a lot about a company and their attention to the customer service experience by the technology used to streamline communications & order processing, and the quality controls during the installation process. The easy to use chat feature on the Precision website made a great first impression; the text alerts confirming the appointment and the installers arrival time managed expectations, and the installation of the equipment was quick and professionally managed. I was also impressed by the personal background text sent about the installer, the installer's product knowledge, and the time he took to quickly program the remote in my car. It was an excellent customer service experience- beginning to end.

- Steven Hirsch

A Response from: Doug

Thanks for the review, Steven! We believe that communication with customers from the very first phone call to the actual garage door opener installation creates a better understanding of what to expect during your service. Thank you for choosing Precision for your garage door needs.

Jared W Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technician Team : Jared W
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Initially I chose Precision because they were close to home, but now I would not go anywhere else. They provided top notch service; on-time, knowledgeable, and willing to educate me on how to troubleshoot issues in the future. It was a pleasure - thank you very much.

- Kevin Martinsen

A Response from: Doug

Thanks for the review, Kevin! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust!

Jared W Service Provided:

Garage Door Repair


Service Technician Team : Jared W
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very responsive to questions.

- Yolanda Moreno

A Response from: Doug

Thank you for the review, Yolanda! We appreciate you taking the time to share your experience with Precision.

Brian B Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technician Team : Brian B
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service experience from end to end. Soner took the time to explain my temporary repair then walk me thru ordering a new door. I wish all service companies operated this way. They are at a level I have never seen before. What a pleasure!!!

- Andrew Finn

A Response from: Doug

Thank you for the review, Andrew! It's very important to us that our customers have a great experience from beginning to end, so we appreciate you taking the time to acknowledge our service. It's because of great, honest reviews like yours that homeowners know Precision is a name you can trust! Thank you for choosing us for your garage door repair! We look forward to helping you with your new garage door.

Sonny E Service Provided:

Garage Door Repair


Product:

Cables


Service Technician Team : Sonny E
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you!

- Lea Gershanov

A Response from: Doug

Thank YOU for choosing Precision Garage Door!

Brian B Service Provided:

Garage Door Opener Repair


Service Technician Team : Brian B
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the technician, Carlos, was professional and knowledgeable. He explained what needed to be done to-day and did not pressure me in any way. Very satisfied.

- Bernice Gussack

A Response from: Doug

So happy to know you're satisfied with your garage door repair, Bernice! Not feeling pressured to make any decisions is what makes Precision Garage Door a name you can trust. Thanks for the great review!

Carlos O Service Provided:

Garage Door Repair


Service Technician Team : Carlos O
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We though getting into our garage was impossible and you guys came through for us.Sonny was our guy! Quick service very professional. I will most definitely rely on this service if there is any other issues and recommend to friends. THANK YOU!

- Justin Jackson

A Response from: Doug

Hey Justin! So glad Sonny could help with your garage door repair! We appreciate you recommending Precision Garage Door to friends! We know how important word of mouth can be. Thanks for choosing Precision Garage Door.

Sonny E Service Provided:

Garage Door Repair


Service Technician Team : Sonny E
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for quick response and efficient work. Sonny was a great technician.

- Robert

Sonny E Service Provided:

Garage Door Opener Repair


Product:

Rollers


Service Technician Team : Sonny E
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service from our technician Julian.. he punctual..explained all procedures in advance..and a pleasure to have in our home.

- Jennifer Barber

Julian V Service Provided:

Garage Door Repair


Service Technician Team : Julian V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our neighbors used you a few months ago and we wanted our garage doors looked at. Julian did a great job and fixed us up with what we needed. He is a very nice and competent young man. You are lucky to have him on your team.

- John Schumacher

Julian V Service Provided:

Broken Garage Door Spring Repair


Service Technician Team : Julian V
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jesse was thorough and professional and solved the problem

- Gordon Aydelott

Jesse P Service Provided:

Garage Door Opener Repair


Service Technician Team : Jesse P
Date: 06/01/2020
Install Garage Doors
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Leo did an absolutely terrific job walking us through the options. He was very patient with us and we were very comfortable leading up to and after we made the order.

- Natalie Warner

Leonardo R Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Leonardo R
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike showed extreme professionalism and knowledge of the products. He was delayed in getting here, but kept me duly informed during the delay. He explained my options clearly in a way that I would have a clear idea of what I would be getting and when and how it would be done. Very impressed with the experience.

- Awilda Astondoa

Michael G Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technician Team : Michael G
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely, friendly, professional service, thanks

- Jeff Smith

Julian Z Service Provided:

Garage Door Repair


Door Installation Team: Julian Z
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jesse was great. Very pleasant, knowledgeable and helpful. Highly recommend him and precision door service.

- Jacob Gebrael

Jesse P Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technician Team : Jesse P
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Precision Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543

Licenses

Westchester County Home Improvement License
#WC-24193-H11
Putnam County License
#PC7348