Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 2464 reviews, averaging 4.93 Stars:
Bedford, NY
Product:
Service Technician Team : Brian Birch
Rye, NY
Installer was knowledgeable and efficient. The new garage door opener works as expected and intended. The only problem was in scheduling - I was told he would arrive between 10 and 12, and he did not arrive until 5, although he called periodically to keep me advised of his progress with other jobs prior to mine. Overall it was worth the wait and I am satisfied with the product and the service.
- Robert Marrow
Product:
Scarsdale, NY
On time and repaired beautifully. Very reliable.
- Peter Bianchi
Product:
Yorktown Heights, NY
Who will come out on a Sunday to fix your garage door? Precision does. Rick did a great job repairing my door in less than a hour. I will use Precision again for any future garage door needs.
- Richard Adler
Montrose, NY
Anthony and Malik were on time , exceptional in their craft and very helpful in explaining the new door openers/codes/operation etc. Terrific experience so far.
- John Snyder
Larchmont, NY
The technician, Michael, found that a bracket from the previous installation had no lateral strength and caused the door to buckle as it came down. He went right to work and forty minutes later he had created and installed fully reinforced brackets on both sides of the door. He went above and beyond what was required, and I am completely satisfied.
- John Cuddy
Larchmont, NY
Mike G. did a great job! He, unlike the other folks sent by Precision Garage to fix the garage door which Precision had installed, quickly identified and solved the problem with the installation. He also showed me features of the door no one else had informed me of.
- Lorraine M
Brian & Jacob were knowledgeable and professional they did a great job!
- Christopher Ikone
Product:
Service Technician Team : Brian Birch
Scarsdale, NY
the guys did a nice and clean job.
- George Potter
Pound Ridge, NY
You are the BEST - 5 stars. Brian installed our new door four months ago-- and, when it would not close this afternoon, I called -- he came shortly thereafter -- fixed the problem ----- Recommend you to everyone. Great company, great personnel, great service. Thank you!! And a special thank you to Brian!
- Gail Zierk
Bedford, NY
Brian was my technician and he was capable, articulate and overall did a great job. Overall I would definitely use the company again.
- Dennis Spillane
Product:
Service Technician Team : Brian Birch
Eastchester, NY
I looked up on internet and found you service garage doors in my area. Your receptionist was very accommodating and scheduled me for the next morning. Your worker was very helpful and courteous and explained everything to me. I would really recommend your company to my friends. Very courteous and knowledgeable about situation and completed work to my satisfaction. Thank you for your prompt attention to this matter.
- Victoria Beardsley
Yorktown Heights, NY
The gentleman that was sent out to my house to repair my garage door was both friendly and knowledgeable. He was very nice and was able to relate to the problem that I had going on, if I could I would recommend this gentleman to all people who need repairs it was just an all-around great experience.
- Steven Fitzsimmons
Mamaroneck, NY
Purchased my door today. Mike explained everything to me. He took his time to explain, and brought samples for me to see. I will wait for rendering of doir, can't wait...
- Teri del 6/12 Rella
Product:
Scarsdale, NY
Prompt, courteous, pleasant; recommend 100%
- S Goodman
Product:
Service Technician Team : Brian Birch
Bedford, NY
I'm extremely happy with my experience with Precision Garage Doors. They came immediately, assessed the situation and provided options, then solved my garage door problem quickly. Communication was excellent - starting from the initial phone call and continuing with the personable and articulate repairperson. I knew what was going on every step of the way. All home repair services should operate like this business. Highly recommend. Thanks Julian!
- Beth Lev
Product:
Ossining, NY
You installed our garage door 8 years ago. This is our first service call.
- Annemarie Roarty
Scarsdale, NY
I choose Precision Door because I have used them before. The mechanic was at my house on time and was very professional. He worked quickly but was thorough in doing the job. I would recommend their service.
- Elliott Gloskin
Cortlandt Manor, NY
Mike, my technician, called me to let me know he was on his way. He arrived on time. He explained everything to me. He was funny, fast and courteous. He made sure everything ran right before he left and even called me to let me know he was finished. I will 100% use your service again.
- Theresa Guarino
Product:
Peekskill, NY
Same day service, friendly and incredibly helpful. Jesse took the time to explain my options and in the end I got a garage door that works better than before it broke.
- Nicole
Scarsdale, NY
Great service!
- Cliff Seltzer
Irvington, NY
We had one of our garage doors break with the spring and safety cables completely hanging off the track! We moved into the house a few months ago and were pretty ignorant about the workings of garage doors, but I could sense that they needed help, the broken one forced us to act. My wife called Precision and they were able to get someone out to us pretty quickly to diagnose. Mike and Jacob came and after inspecting, pointed out all the flaws in the incredibly poor condition of our doors. They were very honest, showing us that the motors and doors were fine, and it was just the hardware that needed replacing. They were able to do a rebuild on all of the hardware for all 3 doors in about two hours. Couldn't believe how quickly they got it done (seemed like a TON of work), and they were just pleasant and friendly, the best. Felt completely trustworthy and I just had a great feeling overall about the job they did. Will definitely have them back for anything that we need done in the future.
- Alison Dolinger
Scarsdale, NY
Technician was really friendly and did a wonderful job!!!
- Angela Genetzaki
Larchmont, NY
I'm very pleased with the service that Mike, Greg and Julian delivered. Mike diagnosed the problem with our garage door and opener, and tried to keep them running until the new door arrived. He was very courteous and customer oriented, answering every question I asked. Greg and Julian did a careful and professional job removing our old door and opener, and installing new ones. They went to a lot of trouble to change the position of one panel of the door after I realized that I chose a wrong position for the windows. I would recommend all 3 technicians !!!
- Terry Toll
Product:
Chappaqua, NY
Very responsive. Options were presented and we chose to replace older system on 2 doors. Brian and Jacob were professional, tidy, and we are very pleased.
- LJ
Product:
Service Technician Team : Brian Birch
Cortlandt Manor, NY
The technicians were great and explained to me the problems and solution easily.
- Pete Sellazzo
Product:
Service Technician Team : Brian Birch
Yonkers, NY
5 stars. Great service with a difficult situation. Door needed to be customized due to age of garage. This was done at no cost to us and within a short time after original appointment ????
- Loretta Skrobola
Croton on Hudson, NY
Excellent service, were able to come out the same day I called. Jesse P. was extremely professional. Would highly recommend!
- Carol Weidenthal
Harrison, NY
Let me start by saying I spent 30 years in customer service before switching to higher education, and because of that experience my expectations are rather high. I called Precision based on a recommendation and I can say in all honesty I have never experienced this level of customer service and satisfaction. My technician, Mike G, called to say he would be at my home at a certain time and arrived almost to the minute. It was a pleasure having Mike G assigned as my technician as he was nothing less than exceptional. This gentleman took every measure to ensure that this experience was impeccable from start to finish, which included assessing the garage door problem immediately, explaining the problem in detail, and presenting me with options while explaining each one. The new garage door system was installed in less than one hour, which in itself is amazing; Mike then took the time to explain how to use each component of the new system. It is good to know that there are some companies that still believe in outstanding customer service. I have no doubt whatsoever that I will turn to Precision for any future needs. Once again it was a pleasure doing business with Precision, and especially Mike G. You have earned my trust and my loyalty and I will strongly recommend Precision Door Service to friends, family, and colleagues. Mike G did something that few people do--exceeded my expectations!
- Charles Frank
Product:
Cortlandt Manor, NY
Kudos to Precision Door, exceeded all expectations. I found them through a ValPack coupon. Had an appointment within the promised 2 hour window, tech Jessie was prompt and courteous, called to let me know his exact arrival time (even offered to buy coffee on the way!), he worked efficiently, explained all options and outcomes, solved the problem and did general maintenance. Did not break the bank. Highly recommended!!!
- Dana Bogatz
Precision Door Service did an great job- they arrived the same day that I called, the technician kept in touch about arrival time and while here he was professional, courteous and knowledgeable. I will always use them in the future. Wish all the service companies I used for my home were as professional as PDS.
- Chris Parrott