Garage Door Repair Reviews in Westchester County (Page 43)

My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise

- John Tepe

Thanks for the review, John! We believe that honest communication about what the garage door issues are possible solutions, both short term and long term, are what help make Precision a name you can trust! Thank you for choosing Precision for your garage door opener repair.

Precision installed a new Liftmaster garage door opener, belt drive, key pads and remotes. The technician was highly professional, friendly and took the time to patiently and clearly answer all our questions, explain all the new features and controls and make sure our WiFi setup worked. We are very satisfied customers.

- Stuart

Thanks for the review, Stuart! It's important to us that homeowners understand the features and functions of the products they buy. Thank you for choosing Precision for your new LiftMaster garage door opener installation.

Knowledgeable and courteous. Worked quickly and efficiently. Satisfied ,happy with work.

- Lisa Smith-Lewis

Thanks for the review, Lisa! We appreciate you taking the time to share your experience with Julian and Precision. Thank you for choosing Precision for your garage door needs.

Perfect. The tech called first, showed up on time, solved the problem promptly, identified certain products that were covered under warranty, and the work was all done for a fair price.

- Barry Pollack

Thanks for the review, Barry! We appreciate you taking the time to share your experience with Precision!

We are extremely grateful to Leonardo from Precision for the excellent service he gave us. In addition to being very pleasant and polite, he was obviously knowledgeable, diagnosed the problems accurately, answered all our questions and outlined the various alternatives very clearly. He priced each one specifically with no mumbo jumbo and so enabled us to make the best decision. He did all the work neatly and left everything cleaner than before he arrived, and observed every possible Covid. We can very strongly recommend Precision.

- Stephen Lewin

Thanks for the review! We love to hear when our techs make a great impression on homeowners. Clear communication about garage door products, service options, and answering questions helps homeowners know Precision is a name you can trust! Thanks for choosing Precision for your garage door needs.

Great service!! Leo is a true asset to your service team????

- Peggy Hickey

Thanks for the review, Peggy! Leo has been part of the Precision team for a while now and we think he's an asset too! We're lucky to have him! Thank you for choosing Precision for your garage door repair!

Brian B. was great as he was friendly, professional, told us what needed to be done without being pushy and he was quick. We are happy with his work. Not thrilled about the high cost.

- Lilai Luongo

Thanks for the review, Lilai! We appreciate you taking the time to acknowledge Brian's professionalism and friendliness! Thanks for choosing Precision for your garage door needs.

I was looking for a company for garage door repairs and choose Precision. Thank you so much , we were very pleased with Julian, the technician and the service we received. We are so happy to finally be able to open and close our garage door. I would highly recommend your company . Thank you again.

- Juliana Zervos

Thanks for the review, Juliana! Reviews like this help homeowners know that Precision is a name you can trust. Thank you for choosing Precision for your garage door repair!

Good reviews on line. Sonar was friendly, helpful, and fast. Did exactly what was needed, right on the spot. Great service! Highly recommended

- Diana Hechler

Thanks for the review, Diana! We know how valuable your time is so our techs have fully stocked trucks so they can get the job done right on the spot! Thank you for choosing Precision for your garage door needs.

You can tell a lot about a company and their attention to the customer service experience by the technology used to streamline communications & order processing, and the quality controls during the installation process. The easy to use chat feature on the Precision website made a great first impression; the text alerts confirming the appointment and the installers arrival time managed expectations, and the installation of the equipment was quick and professionally managed. I was also impressed by the personal background text sent about the installer, the installer's product knowledge, and the time he took to quickly program the remote in my car. It was an excellent customer service experience- beginning to end.

- Steven And Jody Hirsch

Thanks for the review, Steven! We believe that communication with customers from the very first phone call to the actual garage door opener installation creates a better understanding of what to expect during your service. Thank you for choosing Precision for your garage door needs.

Initially I chose Precision because they were close to home, but now I would not go anywhere else. They provided top notch service; on-time, knowledgeable, and willing to educate me on how to troubleshoot issues in the future. It was a pleasure - thank you very much.

- Kevin Martinsen

Thanks for the review, Kevin! We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know that Precision is a name you can trust!

Very responsive to questions.

- Yolanda Moreno

Thank you for the review, Yolanda! We appreciate you taking the time to share your experience with Precision.

Great customer service experience from end to end. Soner took the time to explain my temporary repair then walk me thru ordering a new door. I wish all service companies operated this way. They are at a level I have never seen before. What a pleasure!!!

- Andrew Finn

Thank you for the review, Andrew! It's very important to us that our customers have a great experience from beginning to end, so we appreciate you taking the time to acknowledge our service. It's because of great, honest reviews like yours that homeowners know Precision is a name you can trust! Thank you for choosing us for your garage door repair! We look forward to helping you with your new garage door.

Thank you!

- Lea G

Thank YOU for choosing Precision Garage Door!

the technician, Carlos, was professional and knowledgeable. He explained what needed to be done to-day and did not pressure me in any way. Very satisfied.

- Burnice Gussack

So happy to know you're satisfied with your garage door repair, Bernice! Not feeling pressured to make any decisions is what makes Precision Garage Door a name you can trust. Thanks for the great review!

We though getting into our garage was impossible and you guys came through for us.Sonny was our guy! Quick service very professional. I will most definitely rely on this service if there is any other issues and recommend to friends. THANK YOU!

- Justin Jackson

Hey Justin! So glad Sonny could help with your garage door repair! We appreciate you recommending Precision Garage Door to friends! We know how important word of mouth can be. Thanks for choosing Precision Garage Door.

Thanks for quick response and efficient work. Sonny was a great technician.

- Robert

Wonderful service from our technician Julian.. he punctual..explained all procedures in advance..and a pleasure to have in our home.

- Jennifer Barber

Our neighbors used you a few months ago and we wanted our garage doors looked at. Julian did a great job and fixed us up with what we needed. He is a very nice and competent young man. You are lucky to have him on your team.

- John Schumacher

Jesse was thorough and professional and solved the problem

- Gordon Aydelott

Leo did an absolutely terrific job walking us through the options. He was very patient with us and we were very comfortable leading up to and after we made the order.

- Natalie Warner

Mike showed extreme professionalism and knowledge of the products. He was delayed in getting here, but kept me duly informed during the delay. He explained my options clearly in a way that I would have a clear idea of what I would be getting and when and how it would be done. Very impressed with the experience.

- Awilda Astondoa

Timely, friendly, professional service, thanks

- Jeff Smith

Jesse was great. Very pleasant, knowledgeable and helpful. Highly recommend him and precision door service.

- Jacob Gebrael

Julian was personable, knowledgeable and did an excellent job.

- Neal

The technician's name was BRIAN !

- Bonnie Golub

Fastest repair I ever had. After my door broke, I was able to make an appointment and get it fixed in less than 24 hours. Leo was great at explaining the problem and options.

- Erik Terezakis

Very effective and professional. Excellent service.

- Panos Papapanou

From Sarah in customer service to Brian the installer, everything went off without a hitch. Brian came right on time and explained the installation every step of the way. Work was done professionally and within time frame that was given. I would recommend your company anytime without hesitation.

- JoAnn Battman

Jared did an excellent job of walking me through the options, assisting with the decision-making and ultimately completing a much-needed servicing of our garage door! Came in and completed the job in a timely fashion. Would highly recommend their services!

- Steve George