Garage Door Repair in Westchester - Page 43

Donna Wade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision in the past and they were equally professional, thorough, efficient, and not too expensive. When I had to call again, that did not change. The technician was absolutely knowledgeable respectful of my home and very very thorough in his repair.

David Webber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service after a cable snapped, prompting me to replace an ancient, non-functioning garage door opener. Xavier arrived as scheduled, clearly described the range of potential solutions and their costs, and made the agreed repairs and installation as expected. Very happy with the service and the results.

Brian G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had hem come to my house to service my door. Couldn't have been more professional from the people I spoke to on the phone, to the reminders I got leading up to my appointment, to Julian who came to my house and was very knowledgeable and helpful. Will definitely use them again for future needs.

Scott Treusdell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I first chose Precision because of their reputation and veteran discount. Carlos came to fix a serious safety issue with my garage door that led to me calling them. Carlos explained, and clearly demonstrated why there were other safety and other operational issues that I was unaware of and what could be done to address them. He was thorough in what could be done in a cost efficient means and rocked the repairs! He also made sure I was happy with the repairs and addressed my concerns to my utmost satisfaction. I had the entire garage door hardware (rollers, springs, cables, etc.) replaced and it is much quieter than before. Kudos to Carlos and Precision!

Matthew L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Julian and Theo were great. Easily diagnosed and fixed the issue. Gave a thorough assessment of the door and mechanicals overall. Will definitely call again if I ever have an issue or need to replace anything.

Lauren Stern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You guys were incredible from the first minute I called about my door. The efficiency of the whole process from scheduling through installation was impressive and a delight to deal with. Theo and Julian were polite, knowledgeable and respectful. I am thrilled with the whole experience.

Gertrude McMachan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

timely response to our request for service. Very courteous tech who explained each process. It appears that a good job was done and we have the security of a guarantee. G.Mc

Sam Manessis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!!!

Mark Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke was very professional and made every effort to answer all of my questions and solve the problems I had. I would highly recommend Luke and Precision Door to anyone.

Howard Pearlman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Thorough, comprehensive, respectful of covid 19 protocols. Couldn't ask for a better experience

William Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Door was superb. Making an appointment over the phone was easy, while the agent was polite and pleasant. The technician was punctual, informative and in and out in under an hour. He was quick to diagnose and explain the problem. My only regret was living with a broken door for so long. I should have called them sooner!

Eldo James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Ganning was excellent during his visit to my house troubleshoot some minor garage issues and also quote me on a replacement garage panel. Very pleased with the service and the way he interacted.

Tina Dover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician today was Brian B and he was excellent! Very knowledgeable and efficient and did great work. Price and options were clearly laid out. He showed up well within the appointment window and was friendly and courteous. We're very pleased!

Mary Beth Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

While I wish I didn't have the expense of repairing a broken garage spring, we made the right call when we contacted Precision. We called on a Sunday night, immediately got through to an agent who took down our information and made an appointment on the spot -- at 730pm at night. We were contacted by text and phone about the appointment date, got a heads up that he'd arrive within 40 mins. The tech, Brian Birchler arrived on time, did an estimate, explained the situation and got to work. Brian was in uniform and driving a clearly identifiable truck. When the work was complete, he thoroughly explained the repair, asked us for any questions, accepted out credit card and politely left us with a now functioning garage door. The whole process was easy and communication was excellent. Impressed.

Andrew Boreland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I requested an estimate and Mike Ganning was my service technician. Mike arrived early, which was great. He was very courteous, professional and friendly. Mike answered all of of questions and addressed all of our concerns and made the process a piece of cake. We originally just wanted to get an estimate but Mike’s professionalism, knowledge and friendly demeanor changed it into a purchase. We look forward to the installation in a few weeks!

Wesley Griffin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I always like dealing with these people! Always quick, nice, and efficient! I highly recommend using them for any garage door needs! Wes Griffin Armonk N.Y.

Dorothy Lakner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On the recommendation of a neighbor who had used Precision, we had a new garage door opener installed recently. We got an appointment within days of our inquiry and the whole service itself only took a couple of hours. We loved that Precision sent us an email with both a photo and some information about our installer before our service. He was an absolute professional who explained carefully all the attributes of our new opener. We could not be happier with our new, much quieter and updated garage door opener and would heartily recommend Precision.

David & Jennifer Wulffleff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was our Technician and he did a fantastic job explaining thouroghly the options to repair our door. The service was done on site and completed to our satisfaction. Fast and easy service! Fully recommend Precision Doors (this is our 3rd time using them).

Marge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sonor and Eddie couldn't have been more personable, efficient and helpful. They fully discussed my options, and answered my questions, and then installed new openers, together with new springs, cables, pulleys and rollers---all in a very timely and professional manner.

Richard Wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian did an excellent job. He explained everything, made valid points as to why we needed certain items and performed them flawlessly in a deliberate non rushed manner. Very polite and well spoken, you should make him a partner. We purchased the full $699 package with a 10 year warranty.

Raginald Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thus far, the entire process from information provided, answers to questioned asked and final purchase was detailed and precise. High 5 Mike!!!

Michael Hardiman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael P. was very professional, Courteous, responsive, informative, and helpful.

Richard Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional technician. Explained what was causing our problem and what needed to be done.

Frank Palazzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service of Westchester County is an outstanding company, they go above and beyond in customer service. You will know everything you need to know about the company and your service representatives and technicians even before they arrive. These professionals will take all the time you need to explain and fix your garage door issues. Mike Ganning and Julian Zivan both represented the company well, their customer service was outstanding, they will keep you informed, no need for you to wonder and even have to call the company to follow-up, they will follow-up with you. Honestly, this is one company that does customer service right.

Barbara Feld

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door is the ONLY company to call for you garage door issues. Soner was my technician. Prior to his arrival i received a text with his photo and a bio all about him! NEVER has a company done that before and i felt like a friend was coming to my home. Soner explained all that was wrong and the door needed a good 18 year old servicing as well as a broken spring. He explained everything in detail to me and showed me all the things i the door and keypad that I never knew ! Do not hesitate on calling Precision Door. I usually do not write reviews but I had to for this company. True professionals from the first phone call!!!

Frank Sergi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Leo the Tech was excellent

John Tepe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door failed to open after the storm. I bought this unit several years ago and chatted with a representative at 10pm in the evening and setup an appointment for the next day. Technician was on time and practiced all social distance requirements. Ultimately problem was just some general service the unit needed. This is what customer service should be. Highly recommend Precision whether to install a new opener or service something existing. No long song and dance of could be this or that and then sold something you probably don't need. This was an easy fix and like my original install years ago, nothing to complain about only praise

Stuart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed a new Liftmaster garage door opener, belt drive, key pads and remotes. The technician was highly professional, friendly and took the time to patiently and clearly answer all our questions, explain all the new features and controls and make sure our WiFi setup worked. We are very satisfied customers.

Lisa Smith-Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Knowledgeable and courteous. Worked quickly and efficiently. Satisfied ,happy with work.

Barry Pollack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Perfect. The tech called first, showed up on time, solved the problem promptly, identified certain products that were covered under warranty, and the work was all done for a fair price.