Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 2459 reviews, averaging 4.93 Stars:
Pound Ridge, NY
Product:
Pleasantville, NY
5 stars- We are return customers and are very satisfied once again.
- Barbara Sullivan
Product:
Larchmont, NY
Francisco identified the problem and fixed the track efficiently and quickly. He was very professional and I will recommend your company to anyone who needs to fix their automatic garage doors. Thank you.
- Jay Cooperman
Tarrytown, NY
Service is excellent!
- Emily Herman
Product:
Eastchester, NY
Great service. Very knowledgeable service employees. Very curteous. I am so happy with my new garage door.
- Joanne Murphy
New Rochelle, NY
Thieves!!!!!! Stay away from this company
- Vincent Grecko
hello Vincent... I'm not quite sure what warrants the comment "Thieves"? You had requested to have a motor replaced. Our technician came to your residence on 10/14 and determined that your garage is to far from the house and would not pick up the gateway signal. And to quote your feedback on 10/14, "Your tech was honest and told me what I wanted would not work!" We have a $69 service fee to come out to a residence, of which you were charged. On 10/15 I left a message with you advising that we were unable to perform service (but just able to give some HONEST advice) and would be refunding you the $69 service fee!! Does this warrant the comment "Thieves"?? regards, Bob Reynics Precision Door Service
Mount Vernon, NY
Prompt,courteous and very proficient. Did a perfect job on a rather difficult situation.
- Harriet Kaplow
Yonkers, NY
On time and good service. My garage is back in business Thank you
- Domingo Navarrete
Product:
New Rochelle, NY
I was pleased with the punctuality by coming right on time to the appointment. The service technician Justin, was friendly and professional in his work.
- Paul Greenfield
Bedford, NY
Francisco deserves a 5 star rating. He was very professional. Very good in his communication. He was quickly able to determine the problem. He was also very thorough. Not only did he fix the issue with the door not closing (the reason for my call) but also noticed the door was not sealing properly when closed and made some adjustments/recommendations there. If I need service again, I would ask for Francisco to be the service person.
- Don Marcotte
Ossining, NY
Honestly, in recent years, we have not experienced such professional attention and service by anyone like we have this company. We called one day and on the following day, you filled our needs. We were given a 4 hr window and the technician arrived within the first half hour. We were so satisfied with our technician, Leo, that we called your office an hour after he was gone to tell the powers that be how impressive he was not only as a technician, but also as a person. He was the ultimate professional, diligent, honest and knowledgeable. He answered every question to our satisfaction and gave us several options of ways to solve our problem, as well as several estimates to have us make an informed decision. He masterfully fixed the problems, tested everything, instructed us for proper use and kept a clean work area. Thank you for fixing our issues and we look forward to having you replace our actual garage doors in the next month or so. We will be calling you again and will be recommending your service to anyone in need. Outstanding.
- Ray Melillo
Product:
Location Leader: Leonardo R
Yorktown Heights, NY
Technician/ salesman Justin was easy to work with and answered all questions. 5 stars
- Tracey Rupp
Product:
Scarsdale, NY
Great door and they returned to adjust something I was not totally satisfied with. Appreciate their work ethic. Five stars for sure.
- Rudy Whyte
Product:
Ossining, NY
Leonardo arrived w/helper at time promised. Both were very polite and knowledgeable. After review of my equipment, I was told I required new pulleys. I then asked about 1 of my remotes not working. Within 2 minutes Leonardo's helper had the remote working again. All work completed within about 15 mins. Then to my delight I was told there would be no charge due to Precision's warranty policy. Couldn't ask for a better experience.
- Lee Ravodowitz
South Salem, NY
5 stars. Travis was on time after call, polite, informative and efficient.
- William Pelton
Product:
Rye, NY
Leo was "as advertised" and this was efficient and reasonably priced.
- Terry
Tuckahoe, NY
The technician Greg was fantastic: on time; courteous; helpful; and most importantly, did a great job with the removal and install of a new garage door and hardware. Thank you Greg!
- Tom Ringwald
Scarsdale, NY
Francisco was prompt, knowledgeable and very courteous. I would not hesitate to use him and Precision again.
- Steven & gloria Riker
Product:
Pound Ridge, NY
Very professional and personable.
- Walter Laird
Product:
Valhalla, NY
From start to finish everything went smoothly. The technicians Bill and Greg who arrived to install the new garage door were excellent. I want to specifically point out that Greg was exceptional. He was able to raise the height of the garage door which was what I wanted but wasn't sure it was possible. He came up with a design for me that exceeded my expectations. He explained everything to me. He spent extra time making sure the installation around the door fit seamlessly. My wife and I are so pleased we have already recommended Precision to a family member. 5 stars all around
- Bob Giannelli
Product:
White Plains, NY
Once again I needed assistance from Precision and once again, I am totally satisfied. The technician, Ricardo, was knowledgeable, personable, polite and efficient. He took care of the problem. Explained what was done and advised me of potential future issues. People like Ricardo are the reason I take my business to Precision Garage Door.
- Mr. Amodio
Bedford, NY
leo, the technician, was very efficient and helpful, working like a detective to find an elusive problem (an animal chewed up a connecting wire for a sensor in the most precarious and hard to find place) and saved me some money by NOT replacing previously suspected sensors. thank you, leo, for great work and attitude. and that's the reason for FIVE star rating.
- Jiri Minarik
Tarrytown, NY
Francisco was friendly, helpful and competent repairing the censer for our garage. He was prompt and worked diligently. I highly recommend your company and service.
- Pedro and mildred Ceron
Product:
White Plains, NY
Rating 5. Technician timely courteous and knowledgeable regarding fixing the problem
- Iran Scotland
Irvington, NY
The two men who came to do the work quickly recognized that we needed more than new rollers, which is what we had signed up to get on Goupon. We needed new springs and runners as well. They totaled up the cost on an IPad, reviewed them with us, obtained our approval and set about making the repairs. It was all done in two hours.
- Barrett Seaman
Product:
Elmsford, NY
Great service! They arrived during the time promised. The work was quick and they cleaned up before leaving. The technicians are polite and very nice. Will definitely use them again in the future.
- Tisa Drew
Product:
Hastings on Hudson, NY
The employee on the phone and the installers were all polite and helpful. Our new garage door functions smoothly and with less noise. The job was completed in less time than estimated, and they cleaned up everything carefully before they left.
- Cathy Fanelli
Product:
Briarcliff Manor, NY
Ricardo did a great job. I really appreciated his making me his first service call of the day as I had requested. I also liked the fact that I could reach you 24-7. I gave you a 5 star rating-- I hope I indicated it correctly.
- Harry/joyce Glantz
Product:
Mamaroneck, NY
Travis was extremely nice and competent. I was very pleased with his service. And, I was very pleased to receive "next day" service.
- Norma Riffel
Product:
Bedford, NY
Wonderful experience. Very fast, same day response time. We just moved to the area and all three garage doors required service, new remotes, three cars needed to be programmed and the sensors on each of the doors needed to be adjusted. We have three children and the sensors are extremely important! Very pleased with Precision!
- Leslie Bisignano
Product:
Today was our first experience with your company and one of your technicians, Francisco. Francisco was very friendly, professional and knowledgeable. The job was completed so quickly! We intend to have other parts of our garage doors replaced soon and will definitely call you again. It was a pleasure from start to finish.
- Bruce Kent