Garage Door Repair Reviews in Westchester County (Page 72)

Travis was great he answered all my questions with knowledge and courtesy. If I decide to get a new opener I will request him. I will use you again if needed. Thanks! Andy

- Andy Sedia

You have a well done and precise web site. The part about fully stocked truck was very impressive. I found this to be true, I have a 70 year old,two car, single wooden door garage, that is extremely heavy. The springs were massive and the rollers original. Your technician new exactly what springs and rollers to use, and they were on the truck. He was very efficient and neat.

- David Denault

Precision provided great service. Everything required was on the truck - high quality springs, rollers, etc. The technician, Rick C was very good explaining what was needed and how the door should work when properly installed. He completed the work in approximately one hour and it now works great. Precision recommends high quality parts and provides a lifetime guarantee. That however makes it pricey.

- Paul Goldstein

Timely and excellent service.

- Patrick Brown

Had a great experience with precision. The woman who answered the phone was courteous and took my info quickly and got me scheduled for the next day. Travis was my service technician and was great. He was polite and knowledgeable. He called me early in the day to confirm appointment and give me the time he would be there which was really nice. Many times you wait during the window you are given and never know when they will show. He called again when he was on his way to reconfirm. When he got here he quickly assessed the problem, gave me options and then worked extremely efficiently to repair my garage door. He clearly explained the repairs to the door that he completed. Thanks Travis and Precision!

- Maryanne Caswell

Travis was very knowledgable and did a great job fixing my garage door. I would highly recommend this company.

- Rocco Palermiti

Travis was great. Very polite, very thorough and very professional. I would use you guys in a second and will recommend your company to friends. Travis came back today and was great.

- Nancy Gurman

Service was excellent. Technician was very professional. I will continue to use your Company!

- Margaret Edwards

Excellent job!

- David Fleisher

I give you FIVE stars. My Genie garage door opener stopped operating completely. I called on Monday requesting a service call. Your technician was at my house today, Tuesday at the appointed time, diagnosed the problem, installed a new part, reprogrammed my remote control, and was done in one hour! The technician was extremely polite and friendly and totally professional! It was a pleasure doing business with you.

- Susan Kim

Simply the best garage door service available. Prompt, professional, and thoroughly knowledgeable. On-line notification, detailed information about the technician scheduled to perform the service, ease of making appointment and follow up are exemplary. High praise for Travis, our technician. He is terrific. He thoroughly and carefully explained the problem, repaired, and checked the entire system before leaving. Personable and competent.. what more can one ask.

- Karen Frommer

Kept in contact with me since I was not home when he got here. Explained what I really needed and listened to my concerns about the cost of total repair. Darren was efficient and very nice to speak with.

- Fran French

The service technician was professional, courteous, and efficient. Our door panel was malfunctioning and he replaced it and got it up and running in no time.

- Deana Lamons

For some reason -- probably a couple of quick power outages in a row -- our new opener started acting erratically. We called Precision, and Travis was there the next day. He quickly diagnosed the problem -- the initial programming was lost -- and expertly and courteously got us back up and running. Precision is a great company to work with. WVSlade New Rochelle

- William Slade

I was very pleased with the excellent customer service and the timely, quality work performed by Rick Coleman. Service calls are always more costly than anticipated, but I feel the work done was well worth it! Thank you from a satisfied customer!

- Mia Renden

I have to tell you, I had my doubts but they were quickly allayed after the first time Rick came and replaced the wheels.This time around my hopes of a job well done were fully satisfied. A very competent craftsman and a very personable young man. An absolute five star gentleman and craftsman.

- mario distefano

I called at 9am - and about 3-1/2 hours later the repair had been completed and the garage door was working like new! Great response time and Travis was pleasant and professional. I will call Precision again if I need any work done on my garage doors.

- Randall Barbato

Richard and his associate did an excellent job. They arrived on time and did their work in a professional manner. Richard had told me that he would order the part needed to complete the repair and told me he would follow up with the installation as soon as the part arrives. I consider this is excellent customer service.

- Richard Cesario

From the first phone call, e-mail confirmation, phone alert to time of arrival, I was impressed. They lived up to the promise that they come with all parts. In an hour they had rebuilt my door!

- Alice Blood

The technician called ahead; showed up on time; identified the problem quickly; had the replacement parts in the van; even though I didn't have the receipt from my original purchase 5 years ago from Precision he called the office; they looked up the paperwork in their system and found that the entire repair is covered under warranty and charged me nothing! This rarely happens nowadays in nay business which makes one wonder value of buying warranty. Precision certainly earned my trust and will definitely call them and recommend to anyone. Thank you.

- Renga Navis

Leo was courteous, professional and knowledgeable. He explained everything in an easy-to-understand way. He also came within one hour of our call. We were very pleased.

- GERALD PAUL

I would recommend Precision Garage Door Service to anyone interested in receiving high quality professional service at a fair price. The service technician was excellent! Thanks

- Bob Griffin

I got the full service Lifetime guaranteed package for all three doors. Rick Coleman was prompt, gave an excellent explanation of the problems, worked efficiently and called a co-worker with more supplies so the job could be finished in one afternoon. I also had a very competent person on the phone to make the appt. I will recommend you for sure.

- Lisa M

I am so glad we called Precision, to get an estimate to replace the top panel of our garage doors. We ordered the panels right on the spot. They are extremely friendly, knowlegable, and also quieting our noisy garage door when open/close. Thank you, Rick. Kam

- Kam

This was the first time I used Precision Door Service and the service was excellent. The technician, Travis, was very knowledgeable and polite. Travis explained exactly what he was going to do and what the cost would be. When he finished the repair the door was like brand new and worked better then before. Thanks Travis! I would highly recommend Precision for any garage door service. Thank you, Bob S

- Bob Shannon

Precision's technician, Rick quickly solved the problem of a large gap under the door gasket.

- Mario Palmieri

Called for service cause the garage door was not closing. Leo arrived on time and saw what the problem was and made the necessary adjustments. Problem solved in 20 minutes. Great service.

- Joanne Schmitt

Thanks for your prompt and courteous service!

- Bob C

Justin was quick, competent and pleasant. Couldn't ask for more. Thank you!

- Howard Green

Daren was knowlegable, efficient and clear about what was wrong and fixing it.

- wilbur sykes