Read what people are saying
about Precision Garage Door
Precision Garage Door of Westchester Countyhas received 2460 reviews, averaging 4.93 Stars:
Katonah, NY
Product:
Ossining, NY
Technician(Travis) was here within 3 hours,explained what needed to be done(garage door opener replaced) and was finished within an hour and one-half. We did not expect such quick service. It was certainly appreciated. Surely a 5 star rating. Thank you----
- Edward & dorothy Casey
Product:
Port Chester, NY
Great service! Travis did very good job. Definitely will recommend.
- Eugene Botshteyn
Product:
Ossining, NY
Justin arrived on time and was very professional and explained the charges and what needed to be done. The door works great and I am very pleased. Sandra Cafarchio
- Sandra Cafarchio
Product:
Peekskill, NY
Continual great service! Thank you.
- Margo Halle
Product:
Scarsdale, NY
Had a problem with my garage door not opening and called Precision Door Service. Within a few hours they were at my door. The technician,Justin, came, diagnosed the problem with my non-working garage door opener, and installed a new opener in less than 90 minutes. He took the old equipment and the new packaging with him, leaving my garage clean and neat! And, we got a great new quiet door opener!
- James Bellas
Product:
Peekskill, NY
My experience was excellent from the minute I called, received the confirming email to Darren's prompt arrival, quick assessment and efficient installation. First rate experience!
- Margo Halle
Product:
Hartsdale, NY
My garage door would not go all the way up or stay closed, so I needed a repair. Travis, came the next morning and basically solved my problem! He took the time to explain the nature of the problem and showed me the evidence to back it up. The springs (old and not the right weight tension) and some other parts (rusted out and loose) needed to be repaired, and our garage door opener (over 12 years old with a mound of black soot where a ballbearing used to be) had expired and needed to be replaced. He explained all the options along with the warranty information and was able to repair the springs/track pieces and replace the garage door opener in 2-3 hours. He was professional, pleasant and very patient, and I never felt pressured to go with the most expensive option. I had an A+ experience, which to me was unbelievable because I found Precision by making a cold call from the yellow pages. I would definitely recommend this company. Great products, excellent service and a wonderful warranty. FYI-I found Precision by thumbing through the yellow pages- their ad stood out because it was so informative-including their organizational affiliations and that their employees were drug-tested and background checked. They have a thorough and developed website as well. I called two companies and the Precision representative was more professional, pleasant and helpful.
- JODY MONKOVIC
Product:
Mamaroneck, NY
I was very pleased with the service and followup. I needed new springs and they ordered them and in 2 days they installed the new springs and I was able to get my cars safely outside. Travis was a professional and did a great job. He was clean and courteous and explained everything to me so I would know what to expect.
- Benny Salanitro
Product:
Scarsdale, NY
Travis was wonderful. He showed up on-time, completely professional and completed the repair in less than an hour. Thanks Travis!
- Tracey Novick
Product:
Montrose, NY
Darren was awesome! He re-hauled all the hardware and he was in and out in less than an hour. Darren was very nice and extremely professional. I would recommend him without hesitation. Thank you for sending Darren to my house!
- Joe Duraes
Product:
Mount Kisco, NY
Thank you Darren! My door is working perfectly. Fast and Neat!
- Karen Klein
Product:
Somers, NY
Travis called before arriving and arrived on time Travis explained what was wrong and what he was going to do, and what it would cost before he did the work. Travis was neat, courteous, and did an excellent job. I like the 24/7 live rep, and turn around. I called at 10 at night and I had a serviceman at my home 8:30 the next morning. I was told his name beforehand, and could see his photo online; a good security measure. The cost was pricey.
- Phil Nestel
Product:
Port Chester, NY
great service, on time, very knowledgeable
- paul varbaro
Product:
New Rochelle, NY
First, Doug I am impressed that you would ask for a review. But I can only give you two stars. I was charged $219 for the LM circuit board. I have since checked around and I should have been charged $100. I called Overhead door and Raynor to verify this. Now I know that Overhead door charges $100 for a service call so they quoted me $200 total. Do you have an explanation why I paid more than double?
- Steven Marcus
Steve, I'm sorry you are disappointed. Thats the last thing we want from our customers. Our prices are designed to be competitive but are not always the lowest. I hope you can see the value we provided by the quality of our work and more importantly the quality of our employees. Everyone of them are drug and background tested regularly. I know that is not the case with most of the companies in the industry. That being said... if you want us to come back and remove the circuit board call us. Best wishes Doug
White Plains, NY
Travis and his teammate did a wonderful job in fixing our garage door. Travis examined our garage door, and made very sensible recommendations. Within an hour, our garage door is working again. We would like to thank them for their service.
- Yu Zhu
Product:
Scarsdale, NY
My garage door spring broke on a Friday afternoon. I was able to make an appointment for Saturday. Darren the technician called ahead of time and was prompt. He was excellent at both explaining the problems with the garage door and fixing everything quickly. I loved the e-mails confirming the appointment as well as letting me know which technician was coming. I was also very relieved that Darren had all the parts available on his truck, especially since it was Saturday. Overall the whole repair experience was excellent and would not hesitate to use them again.
- Adam Silvers
Product:
Scarsdale, NY
Called before came on time very nice seems to be well qualified
- Helen Potter
Product:
Armonk, NY
Travis did an outstanding job repairing my garage door. He was totally up-front about the scope of the repair job and there were no surprises at all when I got the bill. I would definitely hire this company again.
- Raymond Zelin
Product:
Tarrytown, NY
I initially thought the reviews on the website looked almost too good to be true, but my experience proved to be consistent with all the other positive reports. Travis was very knowledgeable, answered all my questions, and explained everything I needed to know in detail. I was very satisfied with the service provided.
- C. Gill
Product:
Scarsdale, NY
Great service very knowledgeable friendly smart
- Peter Bianchi
Product:
Pelham, NY
Justian K, the technician, was very professional, helpful and imformative. He supplied me with all the available information so that I was able to make an informed purchase. I am a "repeat customer" and highly recommend the services this company offers.
- Elsa Escalera
Product:
Ardsley, NY
It was a pleasure dealing with Brian, who quickly diagnosed the problem I was having with my garage door and worked well with me on devising a budget-minded solution.
- Peter Rosenberg
Product:
Bedford, NY
Justin listened well to my problem. He was very patient to explain the solutions that met my requirements
- Li Chao
Product:
Chappaqua, NY
I looked you up on line. 5 stars. All was perfect and well done from start to finish. Exceeded expectations! The cable was broken and Travis fixed it very quickly. He was very knowledgeable and he explained all thoroughly.
- Beth Finkelstein
Product:
Dobbs Ferry, NY
He was on time and replaced our key pad and programmed the remotes in the cars.
- Linda Fox
Product:
Scarsdale, NY
Excellent service. Extremely happy with their knowledge and friendly service. I would definitely recommend them to a neighbor.
- Drew Stein
Product:
Yorktown Heights, NY
I had major problems with the operation of my garage door. Brian S. made the proper repairs and all is well. good job
- art adams
Product:
Yorktown Heights, NY
Travis did an excellent job in a very short period of time (about an hour).
- Pearl Seigler
Product:
Cortlandt Manor, NY
Excellent service. I would recommend you to others
- Frank Fructhman
Product:
Travis was delayed in coming, but kept me informed. He got to work right away. immediately identified the problem, and corrected it. He explained what he was doing and finished the job in a short time.
- Mary McGrath