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Carlos O

Carlos O
Service Technician Team
Reviews: 23
Average: 5.00 stars
Background: 10/4/2017
Drug Test: 10/17/2017
Carlos O has received 23 reviews, averaging 5.00 Stars:
1 2 3 4 5

Carlos O's Bio:

Carlos was born and raised in Westchester and loves to stay active. He plays all types of sports. Carlos is a very optimistic individual who enjoys his job and spending his free time with his family.

Review:

Our technician, Carlos Ortiz was very courteous and professional.. Assessed the problem quickly and gave us a detailed invoice . I have used Precision before and have been fully satisfied with their work.

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Carlos O Service Provided:
Garage Door Repair

Product:
Garage Doors

Service Technician Team : Carlos O
Review:

Excellent professional service performed immediately. They had all the parts needed for my service when they arrived. Very efficient and friendly

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Carlos O Service Provided:
Garage Door Opener Repair

Service Technician Team : Carlos O
Review:

The spring that opens the garage broke and needed to be replaced. The supporting hardware also needed to upgraded. Carlos, the technician arrived in time, analyzed the situation and gave us a quote to fix the door. After approving the order, Carlos completed the repairs and showed what he had done to fix the door. Very efficient!

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Carlos O Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Carlos O
Review:

Carlos O Did a fantastic job. Now my garage door sounds like the day it was installed 25 years ago!

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Carlos O Service Provided:
Garage Door Opener Repair

Product:
Rollers

Service Technician Team : Carlos O
Review:

Carlos and crew were timely, professional and thorough. I would highly recommend Precision

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Carlos O Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team : Carlos O
Review:

Tech Carlos was supper professional and very knowledgable.

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Carlos O Service Provided:
Garage Door Opener Repair

Service Technician Team : Carlos O
Review:

Very courteous, friendly and did a terrific job. Art Jakubowitz

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Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
Review:

I first chose Precision because of their reputation and veteran discount. Carlos came to fix a serious safety issue with my garage door that led to me calling them. Carlos explained, and clearly demonstrated why there were other safety and other operational issues that I was unaware of and what could be done to address them. He was thorough in what could be done in a cost efficient means and rocked the repairs! He also made sure I was happy with the repairs and addressed my concerns to my utmost satisfaction. I had the entire garage door hardware (rollers, springs, cables, etc.) replaced and it is much quieter than before. Kudos to Carlos and Precision!

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A Response from: Doug

Hi Scott! Thank you for sharing your experience with Precision! Our techs have your health and safety in mind, which is why we do a full inspection of your garage door system to make sure everything will be functioning properly once we do our repair. We look forward to helping you with any future garage door repairs!

Carlos O Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Carlos O
Review:

the technician, Carlos, was professional and knowledgeable. He explained what needed to be done to-day and did not pressure me in any way. Very satisfied.

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A Response from: Doug

So happy to know you're satisfied with your garage door repair, Bernice! Not feeling pressured to make any decisions is what makes Precision Garage Door a name you can trust. Thanks for the great review!

Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
Review:

Carlos did an excellent job fixing my garage door quickly, completely, and with a wonderful attitude. I highly recommend him if you have any garage door problem/ issues. He is very knowledgeable and offered me various options to solve the issue. Thank-you!

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Carlos O Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Carlos O
Review:

From the phone call providing an eta to accessing the problem within minutes of arrival, Carlos was courteous and efficient. He was thorough in inspecting all parts to ensure that there were no other issues and extremely knowledgeable in providing recommendations/directions for future maintenance. Always have a great experience with Precision and appreciate the follow-up leading to the service call with the photo (and bio) eta and fully stocked truck ready to fix any issues. I would give ten stars if I could. Thank You!

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Carlos O Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Carlos O
Review:

Great service, technician was super helpful, explained everything clearly. More than happy to recommend

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Carlos O Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Carlos O
Review:

Carlos Ortiz repaired my Chamberlain garage door. He is very engaging and did an excellent job.

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Carlos O Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Carlos O
1 2 3 4 5
Date: 07/19/2018
Install Garage Doors
,
Review:

I was impressed with Carlos very professional and friendly. He explained every aspect of the job that would take place. My mail address 4Marina Dr. Apt L2 Mahopac, NY 10541

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Carlos O Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Carlos O
Review:

The technician was very helpful knowledgeable and friendly he explained what I needed and why I needed it and did a great job installing my new garage door opener.

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Carlos O Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Carlos O
Review:

Carlos was great. He was on time, courteous, and worked in a efficient manner. He took time to explain everything, and reviewed all of the warranty paperwork with me. All in all a very good experience.

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Carlos O Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Carlos O
Review:

Carlos was fantastic! Professional, darn nice and an expert in the work he performed. This is the 3rd time over the last 10 years or so that we have used Precision and we'll certainly use them again when needed. A real pleasure all the way through.

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Carlos O Service Provided:
Garage Door Opener Repair

Product:
Opener

Service Technician Team : Carlos O
Review:

Your technician, Carlos, phoned ahead to let me know he was on his way. He diagnosed the problems quickly & described them clearly to me. Carlos explained the solutions & what choices I had for materials (rollers.) All the work was done professionally and more quickly than I anticipated. The door works like new. Carlos was polite, low-key, and did excellent work. I would recommend both him and your company to anyone who asked. Thank you.

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Carlos O Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team : Carlos O
Review:

My experience yesterday was excellent. Carlos was on time and very knowledgeable and friendly. I will definitely use Precision again for any future repairs. Thank you

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Carlos O Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Carlos O
Review:

Installer was knowledgeable and efficient. The new garage door opener works as expected and intended. The only problem was in scheduling - I was told he would arrive between 10 and 12, and he did not arrive until 5, although he called periodically to keep me advised of his progress with other jobs prior to mine. Overall it was worth the wait and I am satisfied with the product and the service.

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Carlos O Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Carlos O
Review:

On time and repaired beautifully. Very reliable.

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Carlos O Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team : Carlos O
Review:

Great service, as always. Carlos Ortiz is simply outstanding - his dedication, professionalism, courtesy and commitment to get things done right, regardless of how long the job takes and regardless of how late it is, is just amazing.

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Carlos O Service Provided:
Garage Door Repair

Service Technician Team : Carlos O
Review:

Your technicians Julian and Carlos were extremely professional and courteous. They performed their job in a clean and timely fashion. Would definitely recommend

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Carlos O Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Carlos O
Mount Kisco Area

(914) 752-2667

(914) 752-2667
White Plains Area

(914) 368-2345

(914) 368-2345
Tarrytown Area

(914) 368-2345

(914) 368-2345
New Rochelle Area

(914) 380-4643

(914) 380-4643
Harrison | Rye Area

(914) 873-1670

(914) 873-1670
Yonkers Area

(914) 380-4643

(914) 380-4643
Precision Overhead Garage Door Service
Office: (914) 610-4228
628 Waverly Ave
Unit C

Mamaroneck, NY 10543