Garage Door Repair in Westchester
Precision Garage Door
Same-day garage door repair in Westchester, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Westchester County
Proudly serving the Westchester community with same day service.
Recent 2-Star Reviews from Westchester County
Scott Scher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was told the service would take place between 2PM and 5PM. I got to my garage at 1:30 and found the service crew had opened my garage door and was inside without my permission. Shocked and very disappointed!
Hi Scott, we’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This doesn’t meet our standards, and we want to make things right. We reached out to the phone number we have on file in our system. Please contact our office at your earliest convenience so we can speak with you directly and work toward a resolution.
Door Installation Team: Shemar W
Service: Garage Door Repair
Joseph Valvano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was given estimate of $264 to just change the cables with no warranty on the work and would deduct the $69 service charge from that amount. Then the second estimate was for $434 with a three year warranty and would not deduct the service charge from that total. That was for replacing the cables and the four rollers. I won’t recommend this company to anyone.
Service: Garage Door Repair
Product: Cables
Robert Malvino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The torsion spring on my door makes loud banging sounds when opening the door. The technician lifted the door half way and determined it was properly balanced and mentioned the noise was normal. That said, the noise on my second door is far less and several of my neighbors (who have torsion spring setups) don't have the noise issue. The technician sprayed oil on the rollers and torsion spring and did the best he could but still don't feel the issue was resolved.
Dear Robert, Thank you for your review. It is helpful to know what occurred at your home. It sounds like this problem was not resolved and we need to send another technician to your home if the problem is still occurring. Please contact our office at 888-616-9021 if indeed the lubrication did not resolve your problem. We will not charge you an additional service call
Service: Garage Door Repair
Product: Springs
Avneesh Saxena
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good impressions first. I appreciated Rick coming out to program the remote clickers and install a new keypad despite heavy snow. He worked very hard to troubleshoot and come up with the quickest and cheapest solution possible. Now that bad part, Rick installed an LM365 and 877 keypad. The prices that we paid on these were outrageous though. We were charged $150 and $90 for these parts. I checked online and these were available for less than $30 each. Your pricing seems outrageous. We paid 4x the actual price! In summary, exceptional service from Rick. But the pricing of your parts needs to improve if you want to get our repeat business.
Service: Garage Door Opener Repair
Product: Remotes / Keypad
Steven Marcus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
First, Doug I am impressed that you would ask for a review. But I can only give you two stars. I was charged $219 for the LM circuit board. I have since checked around and I should have been charged $100. I called Overhead door and Raynor to verify this. Now I know that Overhead door charges $100 for a service call so they quoted me $200 total. Do you have an explanation why I paid more than double?
Steve, I'm sorry you are disappointed. Thats the last thing we want from our customers. Our prices are designed to be competitive but are not always the lowest. I hope you can see the value we provided by the quality of our work and more importantly the quality of our employees. Everyone of them are drug and background tested regularly. I know that is not the case with most of the companies in the industry. That being said... if you want us to come back and remove the circuit board call us. Best wishes Doug
Service: Garage Door Opener Repair
Licenses
Westchester County Home Improvement License#WC-24193-H11
Putnam County License
#PC7348