Read what people are saying
about Precision Garage Door in:
Ossining, NY
Precision Garage Door of Westchester Countyhas received 86 reviews, averaging 4.98 Stars:
Ossining, NY
Ossining, NY
One of the best service experiences I've ever had. We called Precision after our other company stood us up and never called to reschedule, and it was 100% the right decision. Communication was first-rate from the start, and service was scheduled for the next morning. Matt was a superb technician who diagnosed and explained the issue, and gave us three options - at different price points. No pressure sales tactics. He was friendly and polite throughout and an absolute delight to work with. We couldn't have asked for a better experience - very highly recommended.
- David Leventhal
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Ossining, NY
Matthew L was my tech for my service and he was amazing. Knowledgeable. Always had a smile. Was able to talk about the different options available for a new garage opener. Ultimately installed 2 new garage openers the same day!! This is my second time using precision garage and it will not be the last.
- Joseph Bersito
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Ossining, NY
Kyle was very professional and fast. Communication was excellent.
- Ronald Monaco
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Ossining, NY
Excellent service. Matt is knowledgeable and professional. Thank you!
- IOrtiz
Ossining, NY
Great job and great service!!
- Jim Crocker
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Ossining, NY
Our neighbor recommended to us. We were very happy the outcome. May I ask you to show me on how to printout the receipt? Thanks, Lynn
- Lynn Gordon
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Ossining, NY
Service was prompt and excellent. The young man (Dave? ) was extremely efficient and helped me understand everything. I am completely satisfied with the service I received. One question: will I receive a receipt for my payment?
- Richard Prewitt
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Service Technician Team : Alex B
Ossining, NY
The team was great and everything turned out exactly the way it was explained to us.
- Adam Dorn
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Ossining, NY
Garage door wasn't closing with the clicker or wall unit. Joshua did a full inspection, identified the issue and promptly resolved it. Very professional and efficient!
- Adriana Selwyn
Ossining, NY
Leo arrived on time , explained everything to me and proceeded to fix my garage door.
- Beth MacDonald
Ossining, NY
Just had our new garage door installed. Wonderful service! Expert technicians. Short time between order and installation. Good price and very helpful staff.
- Mary Maze
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Ossining, NY
Carlos and crew were timely, professional and thorough. I would highly recommend Precision
- Bruce Hoskins
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Service Technician Team : Carlos O
Ossining, NY
Promptly arrived and very efficient tech. Looking forward to our new door. Great communication from company as well
- Barry Spitzer
Hi Barry! Thank you for choosing Precision! Excellent customer communication is very important because it helps homeowners know Precision is a name you can trust for your new garage doors! We're looking forward to installing those new garage doors!
Ossining, NY
Your man LEO was excellent explained all options did the work profesinaly very pleased would recommend highly
- Stephen Trombetta
Hi Stephen! Thank you for leaving a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.
Ossining, NY
Lucas :Great service and technician was courteous polite neat and very knowledgeable and helpful
- Franecis Pellegrino
Hi there! Thank you for your kind words regarding your recent garage door service. We appreciate you taking the time to acknowledge Lucas's skills and professionalism. We love to hear about the impression our technicians leave on homeowners.
Product:
Ossining, NY
I have used Precision in the past and they were equally professional, thorough, efficient, and not too expensive. When I had to call again, that did not change. The technician was absolutely knowledgeable respectful of my home and very very thorough in his repair.
- Donna Wade
Thanks for being a loyal customer, Donna! We're happy to hear that you were happy with the garage door repair! We look forward to helping you with any future garage door needs.
Ossining, NY
Mike Ganning was excellent during his visit to my house troubleshoot some minor garage issues and also quote me on a replacement garage panel. Very pleased with the service and the way he interacted.
- Eldo James
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Ossining, NY
On the recommendation of a neighbor who had used Precision, we had a new garage door opener installed recently. We got an appointment within days of our inquiry and the whole service itself only took a couple of hours. We loved that Precision sent us an email with both a photo and some information about our installer before our service. He was an absolute professional who explained carefully all the attributes of our new opener. We could not be happier with our new, much quieter and updated garage door opener and would heartily recommend Precision.
- Dorothy Lakner
Thanks for the review, Dorothy! Keeping you informed about who to expect and when helps make Precision a name you can trust!
Product:
Ossining, NY
Precision Garage Door Service of Westchester County is an outstanding company, they go above and beyond in customer service. You will know everything you need to know about the company and your service representatives and technicians even before they arrive. These professionals will take all the time you need to explain and fix your garage door issues. Mike Ganning and Julian Zivan both represented the company well, their customer service was outstanding, they will keep you informed, no need for you to wonder and even have to call the company to follow-up, they will follow-up with you. Honestly, this is one company that does customer service right.
- Frank Palazzo
Thanks for the review! Customer satisfaction is very important to us, from the very first phone call to the garage door service. We appreciate you taking the time to share your experience with Precision. Reviews like this help homeowners know Precision is a name you can trust!
Ossining, NY
Precision installed a new Liftmaster garage door opener, belt drive, key pads and remotes. The technician was highly professional, friendly and took the time to patiently and clearly answer all our questions, explain all the new features and controls and make sure our WiFi setup worked. We are very satisfied customers.
- Stuart
Thanks for the review, Stuart! It's important to us that homeowners understand the features and functions of the products they buy. Thank you for choosing Precision for your new LiftMaster garage door opener installation.
Product:
Ossining, NY
Brian came the day after I placed the call for a broken door. Arrived on time and the communication before was great. Brian was really professional and friendly and talked me through the options available for the repair. Particularly appreciate the response and professionalism around the difficulties of Coronavirus etc. Will definitely use again if we plan any work on the garage door. Thanks.
- Ciaran Pocock
Ossining, NY
I give Precision 5 stars from start to finish. I am a big fan of technology and Precision's use of it is great. Starting with the inquiry process on the web site a rep followed up to book a site visit the same day. On the Saturday of our appointment our family received an email and a text letting us know our sales rep Mike Ganning was on his way. He arrived on the dot (an A++ plus for punctuality). Mike was vital in helping my husband and I pick the right product. We were looking to purchase a wood grain and he gave us some great insights on which product would best fit our needs. He also does installs so he had a lot to say about that process - he did a really great job educating us as first time garage door buyers. He was patient with my many questions. On the day of the install, again we received text messages and emails letting us know that Rudy D and Julian Z were on their way. As a mom putting managing getting everyone out the door for the day it was amazing to know when our team was arriving. Julian and Rudy were on prompt, polite and professional. They gave me the rundown on the install upon arrival, finished exactly when they said they would (about 4 hours from start to finish on a set of double doors), left the place totally clean, and walked me through the instructions for the keypad and remotes (which are both super easy!). Two tiny notes. I wanted to visit the showroom in Mamaroneck prior to placing my final order. I didn't realize it was appointment only - it was super easy to make one, but I am glad I just didn't pop in. The only other way they could improve is sending you a text with your estimated install date. Not the biggest deal since I was able to get touch with Mike in a pinch, but it's the only tweak I would recommend. Bravo Precision - thank you!
- Justine Lackey
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Ossining, NY
Great service!
- Scott & Anne Carpenter
Ossining, NY
Excellent service..Brian came on time and restored our garage door to a like new functionality. Explained everything..Very efficient and friendly.All charges explained up front and helpful recommendations...Scheduling worked to get us into a slot and all went perfectly..Door working like it is brand new....Highly recommend this outfit...Hank Kelly, Ossining
- Henry Kelly
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Service Technician Team : Brian Birch
Ossining, NY
These guys really have their act together. They come when they say they will. The two mechanics I’ve had dealings with were knowledgeable professional people. Got the job done quickly. Provided helpful information. I’ve decided to have my entire door replaced and feel quite confident these guys will meet or exceed my expectations.
- Robert Servidio
Ossining, NY
You installed our garage door 8 years ago. This is our first service call.
- Annemarie Roarty
Ossining, NY
One of our two garage door openers quit. On Saturday, I called a local company that I had used in the past and never received the courtesy of a return call. Our neighbor had used Precision and was very satisfied. I went on your website today, Sunday, and saw "Let's Chat." Someone responded immediately and, as a result, an appointment was made for a service call a few hours later. Michael was at our home at the appointment time. After seeing the situation and giving us an estimate for the work, which I thought was more than fair, he replaced our two openers and installed new rollers . . . all about 4 hours after the "Chat" on a Sunday morning. I am impressed. It was clear that Michael enjoys his work and completed it in a very professional manner. I could not be more pleased with the competency of your technician, Michael. It was also clear that he was concerned with safety during every step of the installation. Michael, thank you again.
- Philip Mondello
Product:
Ossining, NY
As always, expert and friendly service. A pleasure to deal with!
- Scott Lerman
Ossining, NY
Francisco was polite and very attentive to the situation regarding our garage door. We had it installed in July 2017 and just needed a little lube oil and replaced the wall opener( was defective) no worries at all! Can’t beat the excellent service and great staff. Awesome product. We replaced our entire garage door system and am happy we did. Thank you!
- Stephen & cheryl Noye
Alex Birk replaced the 20 year old springs on our garage door a year ago (April 2023) and was just back to make an adjustment. Very professional, on time, and great communication.
- T Y