has received 2676 reviews, averaging 5.00 Stars:
Purchase, NY
Product:
Scarsdale, NY
Precision Door did an excellent job for me. They responded quickly to my call and sent an experienced person who did the work quickly and efficiently. I would recommend their services to anyone.
- robert morie
Product:
Scarsdale, NY
Garage door would not go up and down all the way. We called late at night and technician came the next morning. Fixed all rollers and springs. Game me two options and was not pressured into either one. Fixed garage door in one hour and was on his way. Extremely satisfied with complete service along with ease and speed of service. Travis very pleasant to deal with and extremely professional. Pricey service. Final cost was 700.00. There was a coupon online that I did not see, felt it should have been offered to me.
- Anthony M
Mohegan Lake, NY
I am extremely pleased with my new auto garage door opener. Install guy was a pleasure to work with and did a professional and great installation. I would highly recommend them and will continue to use them for all future, related jobs. I was hooked up with them via an on-line service and was lucky enough to make them my first choice out of three other options. Their professionalism and friendliness lead to my choice of them. I am very, very pleased!
- Barbara Banovich-mroz
Product:
White Plains, NY
Travis, the service technician, arrived early today and we were thrilled after receiving his phone call about his early arrival. Travis was knowledgeable, courteous and friendly. He saw the problem and fixed it quickly and efficiently. We are very pleased with the service and reliability of Precision and will not hesitate to call them in the future or recommend the company to friends and neighbors.
- Marian Maher
Product:
Hawthorne, NY
I was recommended by Berger Hardware in Hawthorne, when I went to inquire about garage parts. I had Travis as our repair man and he was just wonderful. Very polite, informative and understood our needs.
- barbara beddia
Product:
Yonkers, NY
Very efficient company from customer service rep Joshua who listened to my problem and set up my appointment for the following day. Travis the technician called about half hour before coming and was able to diagnose problem, check entire operating and safety controls, and gave me prices for the 2 alternatives, repair or replace. I chose to replace based on age of prior opener, and from info I gave Joshua, Travis had exact replacement opener or part that I might need on the truck. Within an hour and 15 minutes of arriving he was done. At the finish Travis gave me the checklist and detailed statement, and the price for the new and updated Liftmaster with 2 remotes and new keypad was $35 less than my previous install 10 years ago without keypad. Thanks Travis, Joshua and the rest of the Precision team.
- William Freitag
Product:
Mount Kisco, NY
The technician (Travis) came as promised. He was knowledgeable, courteous, professional and quick. Did a great job and I would not hesitate to call again. Thank you.
- Vincent Rios
Product:
Scarsdale, NY
Travis was timely, informative and a total professional.
- Dan Berman
Product:
Katonah, NY
Travis was delayed in coming, but kept me informed. He got to work right away. immediately identified the problem, and corrected it. He explained what he was doing and finished the job in a short time.
- Mary McGrath
Product:
Ossining, NY
Technician(Travis) was here within 3 hours,explained what needed to be done(garage door opener replaced) and was finished within an hour and one-half. We did not expect such quick service. It was certainly appreciated. Surely a 5 star rating. Thank you----
- Edward & dorothy Casey
Product:
Port Chester, NY
Great service! Travis did very good job. Definitely will recommend.
- Eugene Botshteyn
Product:
Ossining, NY
Justin arrived on time and was very professional and explained the charges and what needed to be done. The door works great and I am very pleased. Sandra Cafarchio
- Sandra Cafarchio
Product:
Scarsdale, NY
Had a problem with my garage door not opening and called Precision Door Service. Within a few hours they were at my door. The technician,Justin, came, diagnosed the problem with my non-working garage door opener, and installed a new opener in less than 90 minutes. He took the old equipment and the new packaging with him, leaving my garage clean and neat! And, we got a great new quiet door opener!
- James Bellas
Product:
Peekskill, NY
Continual great service! Thank you.
- Margo Halle
Product:
Peekskill, NY
My experience was excellent from the minute I called, received the confirming email to Darren's prompt arrival, quick assessment and efficient installation. First rate experience!
- Margo Halle
Product:
Hartsdale, NY
My garage door would not go all the way up or stay closed, so I needed a repair. Travis, came the next morning and basically solved my problem! He took the time to explain the nature of the problem and showed me the evidence to back it up. The springs (old and not the right weight tension) and some other parts (rusted out and loose) needed to be repaired, and our garage door opener (over 12 years old with a mound of black soot where a ballbearing used to be) had expired and needed to be replaced. He explained all the options along with the warranty information and was able to repair the springs/track pieces and replace the garage door opener in 2-3 hours. He was professional, pleasant and very patient, and I never felt pressured to go with the most expensive option. I had an A+ experience, which to me was unbelievable because I found Precision by making a cold call from the yellow pages. I would definitely recommend this company. Great products, excellent service and a wonderful warranty. FYI-I found Precision by thumbing through the yellow pages- their ad stood out because it was so informative-including their organizational affiliations and that their employees were drug-tested and background checked. They have a thorough and developed website as well. I called two companies and the Precision representative was more professional, pleasant and helpful.
- JODY MONKOVIC
Product:
Scarsdale, NY
Travis was wonderful. He showed up on-time, completely professional and completed the repair in less than an hour. Thanks Travis!
- Tracey Novick
Product:
Montrose, NY
Darren was awesome! He re-hauled all the hardware and he was in and out in less than an hour. Darren was very nice and extremely professional. I would recommend him without hesitation. Thank you for sending Darren to my house!
- Joe Duraes
Product:
Mount Kisco, NY
Thank you Darren! My door is working perfectly. Fast and Neat!
- Karen Klein
Product:
Somers, NY
Travis called before arriving and arrived on time Travis explained what was wrong and what he was going to do, and what it would cost before he did the work. Travis was neat, courteous, and did an excellent job. I like the 24/7 live rep, and turn around. I called at 10 at night and I had a serviceman at my home 8:30 the next morning. I was told his name beforehand, and could see his photo online; a good security measure. The cost was pricey.
- Phil Nestel
Product:
Port Chester, NY
great service, on time, very knowledgeable
- paul varbaro
Product:
White Plains, NY
Travis and his teammate did a wonderful job in fixing our garage door. Travis examined our garage door, and made very sensible recommendations. Within an hour, our garage door is working again. We would like to thank them for their service.
- Yu Zhu
Product:
Scarsdale, NY
My garage door spring broke on a Friday afternoon. I was able to make an appointment for Saturday. Darren the technician called ahead of time and was prompt. He was excellent at both explaining the problems with the garage door and fixing everything quickly. I loved the e-mails confirming the appointment as well as letting me know which technician was coming. I was also very relieved that Darren had all the parts available on his truck, especially since it was Saturday. Overall the whole repair experience was excellent and would not hesitate to use them again.
- Adam Silvers
Product:
Scarsdale, NY
Called before came on time very nice seems to be well qualified
- Helen Potter
Product:
Armonk, NY
Travis did an outstanding job repairing my garage door. He was totally up-front about the scope of the repair job and there were no surprises at all when I got the bill. I would definitely hire this company again.
- Raymond Zelin
Product:
Tarrytown, NY
I initially thought the reviews on the website looked almost too good to be true, but my experience proved to be consistent with all the other positive reports. Travis was very knowledgeable, answered all my questions, and explained everything I needed to know in detail. I was very satisfied with the service provided.
- C. Gill
Product:
Scarsdale, NY
Great service very knowledgeable friendly smart
- Peter Bianchi
Product:
Pelham, NY
Justian K, the technician, was very professional, helpful and imformative. He supplied me with all the available information so that I was able to make an informed purchase. I am a "repeat customer" and highly recommend the services this company offers.
- Elsa Escalera
Product:
Ardsley, NY
It was a pleasure dealing with Brian, who quickly diagnosed the problem I was having with my garage door and worked well with me on devising a budget-minded solution.
- Peter Rosenberg
Product:
weekend appointments, excellent ad in phone book. Technician arrived on time and he was knowledgeable and courteous. Repairs and installation finished within the timetable he gave us. Worn springs replaced and purchased new remotes and keypads.
- Adam Prussin